Telework: a challenge to knowledge transfer in organizations

References

• Abrams , L.C. , Cross , R. , Lesser , E. and Levin , D.Z. 2003 . Nurturing Interpersonal Trust in Knowledge–Sharing Networks . Academy of Management Executive , 17 : 64 – 76 .
   Google Scholar
• Ahuja , M. and Galvin , J. 2003 . Socialization in Virtual Groups . Journal of Management , 29 : 161 – 185 .
   Web of Science ®Google Scholar
• Allen , D. , Renn , R. and Griffeth , R. 2003 . The Impact of Telecommuting Design on Social Systems, Self–Regulation, and Role Boundaries . Research in Personnel and Human Resources Management , 22 : 125 – 163 .
   Google Scholar
• Alvesson , M. 2004 . Knowledge Work and Knowledge–Intensive Firms , Oxford : Oxford University Press .
   Google Scholar
• Andrews , K.M. and Delahaye , B.L. 2000 . Influences on Knowledge Processes in Organizational Learning: The Psychological Filter . Journal of Management Studies , 37 : 797 – 810 .
   Web of Science ®Google Scholar
• Bailey , D. and Kurland , N. 2002 . A Review of Telework Research: Findings, New Directions, and Lessons for the Study of Modern Work . Journal of Organizational Behavior , 23 : 383 – 400 .
   Web of Science ®Google Scholar
• Baines , S. and Gender , U. 2003 . What is Family Friendly About the Workplace in the Home? The Case of Self–Employed Parents and Their Children . New Technology, Work and Employment , 18 : 223 – 234 .
   Web of Science ®Google Scholar
• Baker , G. , Jensen , M. and Murphy , K. 1988 . Compensation and Incentives: Practice vs. Theory . Journal of Finance , 43 : 593 – 616 .
   Web of Science ®Google Scholar
• Bartol , K.M. and Srivastava , A. 2002 . Encouraging Knowledge Sharing: The Role of Organizational Reward Systems . Journal of Leadership & Organizational Studies , 9 : 64 – 77 .
   Google Scholar
• Baruch , Y. and Nicholson , N. 1997 . Home, Sweet Work: Requirements for Effective Home Working . Journal of General Management , 23 : 15 – 30 .
   Google Scholar
• Bechky , B. 2003 . Sharing Meaning Across Occupational Communities: The Transformation of Understanding on a Production Floor . Organization Science , 14 : 312 – 330 .
   Web of Science ®Google Scholar
• Bélanger , F. 1999 . Workers' Propensity to Telecommute: An Empirical study . Information & Management , 35 : 139 – 153 .
   Web of Science ®Google Scholar
• Bogenrieder , I. and Nooteboom , B. 2004 . Learning Groups: What Types are There? A Theoretical Analysis and an Empirical Study in a Consultancy Firm . Organization Studies , 25 : 287 – 313 .
   Web of Science ®Google Scholar
• Boxall , P. 1996 . The Strategic HRM Debate and the Resource–Based View of the Firm . Human Resource Management Journal , 6 : 59 – 75 .
   Google Scholar
• Brocklehurst , M. 2001 . Power, Identity and New Technology Homework: Implications for ‘New Forms’ of Organizing . Organization Studies , 22 : 445 – 456 .
   Web of Science ®Google Scholar
• Brown , J. and Duguid , P. 1991 . Organizing Learning and Communities–of–Practices: Toward a Unified View of Working, Learning, and Innovation . Organization Science , 2 : 40 – 57 .
   Web of Science ®Google Scholar
• Brown , J. and Duguid , P. 2001 . Knowledge and Organization: A Social–Practice Perspective . Organization Science , 12 : 198 – 213 .
   Web of Science ®Google Scholar
• Cabrera , A. and Cabrera , E. 2002 . Knowledge–Sharing Dilemmas . Organization Studies , 23 : 687 – 710 .
   Web of Science ®Google Scholar
• Cabrera , E. and Cabrera , A. 2005 . Fostering Knowledge Sharing Through People Management Practices . International Journal of Human Resource Management , 16 : 720 – 735 .
   Web of Science ®Google Scholar
• Cabrera , A. , Collins , W.C. and Salgado , J.F. 2006 . Determinants of Individual Engagement in Knowledge Sharing . International Journal of Human Resource Management , 17 : 245 – 264 .
   Web of Science ®Google Scholar
• Carlile , P. 2004 . Transferring, Translating, and Transforming: An Integrative Framework for Managing Knowledge Across Boundaries . Organization Science , 15 : 555 – 568 .
   Web of Science ®Google Scholar
• Cascio , W. 1999 . “ Virtual Workplaces: Implications for Organizational Behaviour ” . In The Virtual Organization , Edited by: Cooper , C. and Rousseau , D. 1 – 14 . Chichester : Wiley .
   Google Scholar
• Chao , G. , O'Leary–Kelly , A. , Wolf , S. , Klein , H. and Gardner , P. 1994 . Organizational Socialization: Its Content and Consequences . Journal of Applied Psychology , 79 : 730 – 743 .
   Web of Science ®Google Scholar
• Chapman , A. , Sheeney , N. , Heywood , S. , Dooley , B. and Collins , S. 1995 . The Organizational Implications of Teleworking . International Review of Industrial and Organizational Psychology , 10 : 229 – 248 .
   Google Scholar
• Clear , F. and Dickson , K. 2005 . Teleworking Practice in Small and Medium–Sized Firms: Management Style and Worker Autonomy . New Technology, Work and Employment , 20 : 218 – 233 .
   Web of Science ®Google Scholar
• Cooper , C. and Kurland , N. 2002 . Telecommuting, Professional Isolation and Employee Development in Public and Private Organizations . Journal of Organizational Behavior , 23 : 511 – 532 .
   Web of Science ®Google Scholar
• Daft , R. and Weick , K. 1984 . Toward a Model of Organizations as Interpretation Systems . Academy of Management Review , 9 : 284 – 295 .
   Web of Science ®Google Scholar
• Dambrin , C. 2004 . How Does Telework Influence the Manager–Employee Relationship? . International Journal of Human Resources Development and Management , 4 : 358 – 374 .
   Google Scholar
• Daniels , K. , Lamond , D. and Standen , P. 2001 . Teleworking: Frameworks for Organizational Research . Journal of Management Studies , 38 : 1151 – 1185 .
   Web of Science ®Google Scholar
• Davis , D. and Polonko , K. 2001 . Telework in the United States: Telework America Survey , Washington : ITAC .
   Google Scholar
• Deffayet , S. 2002 . Nouvelles Technologies de l'Information et de la Communication et Contrôle dans la Relation Managériale . Recherches Sociologiques , 1 : 27 – 48 .
   Google Scholar
• Dooms, M., Haezendonck, E., Illegems, V., and Verbeke, A. (2006), ‘De Impact van Telewerken op Verkeersexternaliteiten. Toepassing voor Vlaanderen en Brussel,’ Working paper, Vrije Universiteit Brussel, Brussels
   Google Scholar
• Dougherty , D. 1992 . Interpretative Barriers to Successful Product Innovation in Large Firms . Organization Science , 3 : 179 – 202 .
   Web of Science ®Google Scholar
• Dutton , J. , Dukerich , J. and Harquail , C. 1994 . Organizational Images and Member Identification . Administrative Science Quarterly , 39 : 239 – 263 .
   Web of Science ®Google Scholar
• EcaTT . 2000 . Telework Data Report, Report for the European Commission , Bonn : Empirica .
   Google Scholar
• Fairweather , N.B. 1999 . Surveillance in Employment: The Case of Teleworking . Journal of Business Ethics , 22 : 39 – 49 .
   Web of Science ®Google Scholar
• Farrah , B. and Dagen , C. 1993 . Telecommuting Policies that Work . HR Magazine , 38 : 64 – 71 .
   Google Scholar
• Feldman , D. and Gainey , T. 1997 . Patterns of Telecommuting and Their Consequences: Framing the Research Agenda . Human Resource Management Review , 7 : 369 – 388 .
   Web of Science ®Google Scholar
• Felin , T. and Hesterly , W. 2007 . The Knowledge–Based View, Nested Heterogeneity, and New Value Creation: Philosophical Considerations on the Locus of Knowledge . Academy of Management Review , 32 : 195 – 218 .
   Web of Science ®Google Scholar
• Felstead , A. and Jewson , N. 1999 . Global Trends in Flexible Labour , London : McMillan .
   Google Scholar
• Felstead , A. , Jewson , N. , Phizacklea , A. and Walters , S. 2002a . Opportunities to Work at Home in the Context of Work–Life Balance . Human Resource Management Journal , 12 : 54 – 76 .
   Google Scholar
• Felstead , A. , Jewson , N. , Phizacklea , A. and Walters , S. 2002b . The Option to Work at Home: Another Privilege for the Favoured Few? . New Technology, Work and Employment , 17 : 204 – 223 .
   Web of Science ®Google Scholar
• Felstead , A. , Jewson , N. and Walters , S. 2003 . Managerial Control of Employees Working at Home . British Journal of Industrial Relations , 41 : 241 – 264 .
   Web of Science ®Google Scholar
• Felstead , A. , Jewson , N. and Walters , S. 2005 . Changing Places of Work , London : Palgrave .
   Google Scholar
• Finholt , T. , Sproull , L. and Kiesler , S. 1990 . “ Communication and Performance in Ad Hoc Task Groups ” . In Intellectual Teamwork – Social and Technological Foundations of Cooperative Work , Edited by: Galegher , J. , Kraut , R.E. and Egido , C. 291 – 325 . Hillsdale, NJ : Lawrence Erlbaum .
   Google Scholar
• Foss , N. , Husted , K. and Michailova , S. 2010 . Governing Knowledge Sharing in Organizations: Levels of Analysis, Governance Mechanisms, and Research Directions . Journal of Management Studies , 3 : 455 – 482 .
   Google Scholar
• Golden , T. 2006 . Avoiding Depletion in Virtual Work: Telework and the Intervening Impact of Work Exhaustion on Commitment and Turnover Intentions . Journal of Vocational Behavior , 69 : 176 – 187 .
   Web of Science ®Google Scholar
• Golden , T. and Veiga , J. 2005 . The Impact of Extent of Telecommuting on Job Satisfaction: Resolving Inconsistent Findings . Journal of Management , 31 : 301 – 318 .
   Web of Science ®Google Scholar
• Grant , R. 1996a . Prospering in Dynamically–Competitive Environments: Organizational Capability as Knowledge Integration . Organization Science , 7 : 375 – 387 .
   Web of Science ®Google Scholar
• Grant , R. 1996b . Toward a Knowledge–Based Theory of the Firm . Strategic Management Journal , 17 : 109 – 122 . (Special Issue)
   Web of Science ®Google Scholar
• Haddon , L. and Brynin , M. 2005 . The Character of Telework and the Characteristics of Teleworkers . New Technology, Work and Employment , 20 : 34 – 46 .
   Web of Science ®Google Scholar
• Haesli , A. and Boxall , P. 2005 . When Knowledge Management Meets HR Strategy: An Exploration of Personalization–Retention and Codification–Recruitment Configurations . International Journal of Human Resource Management , 16 : 1955 – 1975 .
   Web of Science ®Google Scholar
• Halford , S. 2005 . Hybrid Workspace: Re–spatializations of Work, Organization and Management . New Technology, Work and Employment , 20 : 19 – 33 .
   Web of Science ®Google Scholar
• Harris , L. 2003 . Home–Based Teleworking and the Employment Relationship. Managerial Challenges and Dilemmas . Personnel Review , 32 : 422 – 437 .
   Web of Science ®Google Scholar
• Hill , J. , Ferris , M. and Märtinson , V. 2003 . Does It Matter Where You Work? A Comparison of how Three Work Venues (Traditional Office, Virtual Office, and Home Office) Influence Aspects of Work and Personal/Family Life . Journal of Vocational Behavior , 63 : 220 – 241 .
   Web of Science ®Google Scholar
• Hill , J. , Miller , B. , Weine , S. and Colihan , J. 1998 . Influences of the Virtual Office on Aspects of Work and Work/Life Balance . Personnel Psychology , 51 : 667 – 683 .
   Web of Science ®Google Scholar
• Hislop , D. and Axtell , C. 2007 . The Neglect of Spatial Mobility in Contemporary Studies of Work: the Case of Telework . New Technology, Work and Employment , 22 : 34 – 51 .
   Web of Science ®Google Scholar
• Holmstrom , B. and Milgrom , P. 1991 . Multitask Principal–Agent Analyses: Incentive Contracts, Asset Ownership, and Job Design . Journal of Law, Economics, & Organization , 7 : 24 – 52 . (Special Issue)
   Web of Science ®Google Scholar
• Huws , U. , Korte , W. and Robinson , S. 1990 . Telework: Towards the Elusive Office , Chichester : Wiley .
   Google Scholar
• Illegems , V. and Verbeke , A. 2004 . Telework: What Does It Means for Management? . Long Range Planning , 37 : 319 – 334 .
   Web of Science ®Google Scholar
• Jackson , P. and van der Wielen , J. 1998 . “ Actors, Approaches and Agendas: From Telecommuting to the Virtual Organization ” . In Teleworking: International Perspectives , Edited by: Jackson , P.J. and van der Wielen , J.M. 1 – 18 . London : Routledge .
   Google Scholar
• Kärreman , D. and Alvesson , M. 2001 . Making Newsmakers: Conversational Identity at Work . Organization Studies , 22 : 59 – 89 .
   Web of Science ®Google Scholar
• Kirkman , B. , Rosen , B. , Gibson , C. , Tesluk , P. and McPherson , S. 2002 . Five Challenges to Virtual Team Success: Lessons from Sabre, Inc. . Academy of Management Executive , 16 : 67 – 79 .
   Google Scholar
• Kogut , B. and Zander , U. 1992 . Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology . Organization Science , 3 : 383 – 397 .
   Web of Science ®Google Scholar
• Kogut , B. and Zander , U. 1996 . What Firms Do? Coordination, Identity, and Learning . Organization Science , 7 : 502 – 518 .
   Web of Science ®Google Scholar
• Kowalski , K. and Swanson , J. 2005 . Critical Success Factors in Developing Telework Programs . Benchmarking: An International Journal , 12 : 236 – 249 .
   Google Scholar
• Kurland , N. and Bailey , D. 1999 . Telework: The Advantages and Challenges of Working Here, There, Anywhere, and Anytime . Organizational Dynamics , 28 : 53 – 68 .
   Web of Science ®Google Scholar
• Kurland , N. and Cooper , C. 2002 . Manager Control and Employee Isolation in Telecommuting Environments . Journal of High Technology Management Research , 13 : 107 – 126 .
   Google Scholar
• Lam , A. 2000 . Tacit Knowledge, Organizational Learning and Societal Institutions: An Integrated Framework . Organization Studies , 21 : 487 – 513 .
   Web of Science ®Google Scholar
• Lamond , D. , Daniels , K. and Standen , P. 2005 . “ Managing Virtual Workers and Virtual Organizations ” . In The Essentials of the New Workplace: A Guide to the Human Impact of Modern Working Practices , Edited by: Holman , D. , Wall , T.D. , Clegg , C.W. , Sparrow , P. and Howard , A. 173 – 195 . Chichester : Wiley .
   Google Scholar
• Legge , K. 2005 . Human Resource Management: Rhetorics and Realities , London : Palgrave .
   Google Scholar
• Louis , M.R. 1980 . Surprise and Sense Making: What New–Comers Experience in Entering Unfamiliar Organizational Settings . Administrative Science Quarterly , 25 : 226 – 251 .
   PubMed Web of Science ®Google Scholar
• Mann , S. and Holsworth , L. 2003 . The Psychological Impact of Teleworking: Stress, Emotion and Health . New Technology, Work and Employment , 18 : 196 – 211 .
   Web of Science ®Google Scholar
• Mannering , J. and Mokhtarian , P. 1995 . Modeling the Choice of Telecommuting Frequency in California: An Exploratory Analysis . Technological Forecasting and Social Change , 49 : 49 – 73 .
   Web of Science ®Google Scholar
• Manoochehri , G. and Pinkerton , T. 2003 . Managing Telecommuters: Opportunities and Challenges . American Business Review , 21 : 9 – 16 .
   Google Scholar
• MITEL (1998), The Mitel report, www.mitel.com (http://www.mitel.com)
   Google Scholar
• Mokhtarian , P. , Bagley , M. and Salomon , I. 1998 . The Impact of Gender, Occupation, and Presence of Children on Telecommuting Motivations and Constraints . Journal of the American Society for Information Science , 49 : 1115 – 1134 .
   Web of Science ®Google Scholar
• Mueller , F. 1996 . Human Resources as Strategic Assets: An Evolutionary Resource–Based Theory . Journal of Management Studies , 33 : 757 – 785 .
   Web of Science ®Google Scholar
• Nahapiet , J. and Ghoshal , S. 1998 . Social Capital, Intellectual Capital, and the Organizational Advantage . Academy of Management Review , 23 : 242 – 266 .
   Web of Science ®Google Scholar
• Neufeld , D. and Fang , Y. 2005 . Individual, Social and Situational Determinants of Telecommuter Productivity . Information & Management , 42 : 1037 – 1049 .
   Web of Science ®Google Scholar
• Nilles , J. 1994 . Making Telecommuting Happen: A Guide for Telemangers and Telecommuters , New York : Van Nostrand Reinhold .
   Google Scholar
• Nonaka, I. (1991), ‘The Knowledge–Creating Company,’ Harvard Business Review, November–December, 96–104
   Google Scholar
• Nonaka , I. 1994 . A Dynamic Theory of Organizational Knowledge Creation . Organization Science , 5 : 14 – 37 .
   Web of Science ®Google Scholar
• Nonaka , I. and Takeuchi , H. 1995 . The Knowledge–Creating Company , Oxford and New York : Oxford University Press .
   Google Scholar
• Nonaka , I. , Toyama , R. and Nagata , A. 2000 . A Firm as a Knowledge–Creating Entity: a New Perspective on the Theory of the Firm . Industrial and Corporate Change , 9 : 1 – 20 .
   Google Scholar
• Orr , J. 1996 . Talking About Machines: An Ethnography of a Modern Job , Ithaca, NY : Cornell University Press .
   Google Scholar
• Perez , M. , Sanchez , A. , de Luis Carnicer , M. and Vela–Jimenez , M.J. 2004 . The Environmental Impacts of Teleworking: A Model of Urban Analysis and a Case Study . Management of Environmental Quality , 15 : 656 – 671 .
   Google Scholar
• Peters , P. , Tijdens , K. and Wetzels , C. 2004 . Employees' Opportunities, Preferences, and Practices in Telecommuting Adoption . Information & Management , 41 : 469 – 482 .
   Web of Science ®Google Scholar
• Peters, P., and van der Lippe, T. (2004), ‘Who Can Telework? The Influence of Job Category and Individual Traits on Employees' Access to Weekly Home–Based Telework: A Multi–actor Level Perspective,’ Proceedings of the International workshop ‘Time competition: Disturbed balances and new options in work and care,’ Utrecht, The Netherlands, 24–25 June
   Google Scholar
• Polanyi , M. 1966 . The Tacit Dimension , New York : Anchor Day Books .
   Google Scholar
• Pontier , M. 2004 . Réflexions sur les Spécificités d'une Gestion des Resources Humaines Appliqué au Contexte du Télétravail . Revue des Sciences de Gestion: Direction et Gestion , 39 : 95 – 107 .
   Google Scholar
• Pool , I. 1990 . Technologies Without Boundaries: On Telecommunications in a Global Age , Cambridge, MA : Harvard University Press .
   Google Scholar
• Pyöriä , P. 2003 . Knowledge Work in Distributed Environments: Issues and Illusions . New Technology, Work and Employment , 18 : 166 – 180 .
   Google Scholar
• Reed , R. and DeFillippi , R. 1990 . Causal Ambiguity, Barriers to Imitation, and Sustainable Competitive Advantage . Academy of Management Review , 15 : 88 – 102 .
   Web of Science ®Google Scholar
• Roberts , J. 2000 . From Know–How to Show–How? Questioning the Role of Information and Communication Technologies in Knowledge Transfer . Technology Analysis & Strategic Management , 12 : 429 – 443 .
   Web of Science ®Google Scholar
• Salomon , I. and Salomon , M. 1984 . Telecommuting: The Employee's Perspective . Technological Forecasting and Social Change , 25 : 15 – 28 .
   Web of Science ®Google Scholar
• Sanchez , A. , Perez , M. , de Luis Carnicer , P. and Vela–Jimenez , M. 2007 . Teleworking and Workplace Flexibility: A Study of Impact on Firm Performance . Personnel Review , 36 : 42 – 64 .
   Web of Science ®Google Scholar
• Scott , C. and Timmerman , C.E. 1999 . Communication Technology Use and Multiple Workplace Identifications Among Organizational Teleworkers with Varied Degrees of Virtuality . IEEE Transaction on Professional Communication , 42 : 240 – 260 .
   Google Scholar
• Shannon , C. and Weaver , W. 1949 . The Mathematical Theory of Communication , Chicago, IL : University of Illinois Press .
   Google Scholar
• Sibis . 2003 . Measuring the Information Society in the EU, the EU Accession Countries, Switzerland and the US , Bonn : Empirica .
   Google Scholar
• Spender , J.–C. 1996 . Organizational Knowledge, Learning and Memory: Three Concepts in Search of a Theory . Journal of Organizational Change , 9 : 63 – 78 .
   Web of Science ®Google Scholar
• Stanworth , C. 1997 . Telework and the Information Age . New Technology, Work and Employment , 13 : 51 – 62 .
   Google Scholar
• Sullivan , C. 2003 . What's in Name? Definitions and Conceptualizations of Teleworking and Homeworking . New Technology, Work and Employment , 18 : 158 – 165 .
   Web of Science ®Google Scholar
• Sullivan , C. and Smithson , J. 2007 . Perspectives of homeworkers and their partners on working flexibility and gender equity . International Journal of Human Resource Management , 18 : 448 – 461 .
   Web of Science ®Google Scholar
• Szulanski , G. 1996 . Exploring Internal Stickiness: Impediments to the Transfer of Best Practice Within the Firm . Strategic Management Journal , 17 : 27 – 43 . Winter Special Issue
   Web of Science ®Google Scholar
• Taskin , L. 2010 . La déspatialisation: Enjeu de gestion . Revue Française de Gestion , 36 : 61 – 76 .
   Google Scholar
• Taskin , L. and Edwards , P. 2007 . The Possibilities and Limits of Telework in a Bureaucratic Environment: Lessons from the Public Sector . New Technology, Work and Employment , 22 : 195 – 207 .
   Web of Science ®Google Scholar
• Thatcher , S. and Zhu , X. 2006 . Changing Identities in a Changing Workplace: Identification, Identity Enactment, Self–Verification, and Telecommuting . Academy of Management Review , 31 : 1076 – 1088 .
   Web of Science ®Google Scholar
• Tietze , S. 2002 . When ‘Work’ Comes ‘Home’: Coping Strategies of Teleworkers and their Families . Journal of Business Ethics , 41 : 385 – 397 .
   Web of Science ®Google Scholar
• Tremblay , D.–G. 2002 . Balancing Work and Family with Telework? Organizational Issues and Challenges for Women and Managers . Women in Management , 17 : 157 – 170 .
   Google Scholar
• Tsoukas , H. and Vladimirou , E. 2001 . What is Organizational Knowledge? . Journal of Management Studies , 38 : 973 – 993 .
   Web of Science ®Google Scholar
• Valsecchi , R. 2006 . Visible Moves and Invisible Bodies: The Case of Teleworking in an Italian Call Centre . New Technology, Work and Employment , 21 : 123 – 138 .
   Web of Science ®Google Scholar
• Van Maanen , J. and Schein , E. 1979 . Toward a Theory of Organizational Socialization . Research in Organizational Behavior , 1 : 209 – 264 .
   Google Scholar
• Venkatesh , V. and Johnson , P. 2002 . Telecommuting Technology Implementations: A Within– and Between–Subjects Longitudinal Field Study . Personnel Psychology , 55 : 661 – 687 .
   Web of Science ®Google Scholar
• von Krogh , G. 1998 . Care in Knowledge Creation . California Management Review , 40 : 133 – 153 .
   Web of Science ®Google Scholar
• Walrave , M. and De Bie , M. 2005 . Teleworking @ Home or Close to Home? Attitudes Towards and Experiences with Teleworking. Survey in Flanders, The Netherlands, Italy, Ireland & Greece , University of Antwerp : Belgium .
   Google Scholar
• Wicks , D. 2002 . Successfully Increasing Technological Control Through Minimizing Workplace Resistance: Understanding the Willingness to Telework . Management Decision , 40 : 672 – 681 .
   Google Scholar
• Wiesenfeld , B. , Raghuram , S. and Garud , R. 1999 . Communication Patterns as Determinants of Organizational Identification in a Virtual Organization . Organization Science , 10 : 777 – 790 .
   Web of Science ®Google Scholar
• Wright , P.M. , McMahon , G.C. and McWilliams , A. 1994 . Human Resources and the Resource Based View of the Firm . Journal of Management , 27 : 701 – 721 .
   Google Scholar
• Zárraga , C. and Bonache , J. 2003 . Assessing the Team Environment for Knowledge Sharing: An Empirical Analysis . International Journal of Human Resource Management , 14 : 1227 – 1245 .
   Web of Science ®Google Scholar