Employment interview satisfaction of applicants within the context of a developing country: the case of Turkey

References

• Anderson , J.C. and Gerbing , D.W. 1984 . The Effect of Sampling Error on Convergence, Improper Solutions, and Goddness-of-Fit Indices for Maximum Likelihood Confirmatory Factor Analysis . Pyschometrika , 49 : 155 – 173 .
   Web of Science ®Google Scholar
• Arvey , R.D. and Campion , J.E. 1982 . The Employment Interview: A Summary and Review of Recent Research . Personnel Psychology , 35 : 281 – 322 .
   Web of Science ®Google Scholar
• Aycan , Z. 2001 . Human Resource Management in Turkey–Current Issues and Future Challenges . International Journal of Manpower , 22 ( 3 ) : 252 – 260 .
   Web of Science ®Google Scholar
• Aycan , Z. , Kanungo , R.N. , Mendonca , M. , Yu , K. , Deller , J. , Stahl , G. and Khursid , A. 2000 . Impact of Culture on Human Resource Management Practices: A Ten-Country Comparison . Applied Psychology: An International Review , 49 ( 1 ) : 192 – 220 .
   Web of Science ®Google Scholar
• Bagozzi , R.P. , Yi , Y. and Philips , L.W. 1991 . Assessing Construct Validity in Organisational Research . Administrative Science Quarterly , 36 : 421 – 458 .
   Web of Science ®Google Scholar
• Bauer , T.N. , Truxillo , D.M. , Sanchez , R.J. , Craig , J.M. , Ferrara , P. and Campion , M.A. 2001 . Applicant Reactions to Selection: Development of the Selection Procedural Justice Scale (SPJS) . Personnel Psychology , 54 ( 2 ) : 387 – 419 .
   Web of Science ®Google Scholar
• Berry , L.L. 1981 . The Employee as Customer . Journal of Retail Banking , 3 ( 1 ) : 33 – 40 .
   Google Scholar
• Bollen , K.A. 1989 . Structural Equations with Latent Variables , New York : Wiley .
   Google Scholar
• Bone , P.F. , Sharma , S. and Shimp , T.A. 1989 . A Bootstrap Procedure for Evaluating Goodness-of-Fit Indices of Structural Equation and Confirmatory Factor Models . Journal of Marketing Research , 26 : 105 – 111 .
   Web of Science ®Google Scholar
• Bozionelos , N. 2005 . When the Inferior Candidate is Offered the Job: The Selection Interview as a Political and Power Game . Human Relations , 58 ( 12 ) : 1605 – 1631 .
   Google Scholar
• Breaugh , J.A. and Starke , M. 2000 . Research on Employee Recruitment: So Many Studies, So Many Remaining Questions . Journal of Management , 26 ( 3 ) : 405 – 434 .
   Web of Science ®Google Scholar
• Chapman , D.S. and Rowe , P.M. 2001 . The Impact of Videoconference Technology, Interview Structure, and Interviewer Gender on Interviewer Evaluations in the Employment Interview: A Field Experiment . Journal of Occupational and Organizational Psychology , 74 ( 3 ) : 279 – 298 .
   Google Scholar
• Chapman , D.S. and Zweig , D.I. 2005 . Developing a Nomological Network for Interview Structure: Antecedents and Consequences of the Structured Selection Interview . Personnel Psychology , 58 : 673 – 702 .
   Web of Science ®Google Scholar
• Clark , T. 1993 . Selection Methods Used by Executive Search Consultancies in Four European Countries: A Survey and Critique . International Journal of Selection and Assessment , l ( 1 ) : 41 – 49 .
   Google Scholar
• Connerley , M.L. and Rynes , S.L. 1997 . The Influence of Recruiter Characteristics and Organizational Recruitment Support on Perceived Recruiter Effectiveness: Views From Applicants and Recruiters . Human Relations , 50 : 563 – 1586 .
   Web of Science ®Google Scholar
• Ferris , G.R. , Berkson , H.M. and Harris , M.M. 2002 . The Recruitment Interview Process-Persuasion and Organization Reputation Promotion in Competitive Labour Market . Human Resource Management Review , 12 : 359 – 375 .
   Google Scholar
• Gerbing , D. and Anderson , J. 1988 . An Updated Paradigm for Scale Development Incorporating Unidimensionality and Its Assessment . Journal of Marketing Research , 25 : 186 – 192 .
   Web of Science ®Google Scholar
• Gilliland , S.W. 1993 . The Perceived Fairness of Selection Systems: An Organizational Justice Perspective . Academy of Management Review , 18 : 694 – 734 .
   Web of Science ®Google Scholar
• Gilmore , D.C. and Ferris , G.R. 1989 . The Effects of Applicant Impression Management Tactics on Interviewer Judgments . Journal of Management , 15 : 557 – 564 .
   Web of Science ®Google Scholar
• Goltz , S.M. and Giannantonio , C.M. 1995 . Recruiter Friendliness and Attraction to the Job: The Mediating Role of Inferences about the Organization . Journal of Vocational Behaviour , 46 : 109 – 118 .
   Web of Science ®Google Scholar
• Hair , J.F. , Anderson , R.E. , Tatham , R.L. and Black , W.C. 1998 . Multivariate Data Analysis , 5th ed. , Englewood Cliffs, NJ : Prentice Hall .
   Google Scholar
• Harris , M.M. 1989 . Reconsidering the Employment Interview: A Review of Recent Literature and Suggestions for Future Research . Personnel Psychology , 42 : 691 – 726 .
   Web of Science ®Google Scholar
• Hausknecht , J. , Day , D.V. and Thomas , S.C. 2004 . Applicant Reactions to Selection Procedures: An Updated Model and Meta-Analysis . Personnel Psychology , 57 : 639 – 683 .
   Web of Science ®Google Scholar
• Hofstede , G. 1980 . Culture's Consequences , Beverly Hills, CA : Sage .
   Google Scholar
• Hutchings , K. 2002 . Improving Selection Processes but Providing Marginal Support: A Review of Cross-Cultural Difficulties for Expatriates in Australian Organisations in China . Cross Cultural Management , 9 ( 3 ) : 32 – 58 .
   Google Scholar
• Jöreskog , K.G. and Sörbom , D. 1993 . LISREL 8: Structural Equation Modelling with the SIMPLIS Command Language , Chicago, IL : Scientific Software .
   Google Scholar
• Kacmar , K.M. , Delery , J.E. and Ferris , G.R. 1992 . Differential Effectiveness of Applicant Impression Management Tactics on Employment Interview Decisions . Journal of Applied Social Psychology , 22 : 1250 – 1272 .
   Web of Science ®Google Scholar
• Kirkwood , W.G. and Ralston , S.M. 1996 . Ethics and Teaching Employment Interviewing . Communication Education , 45 ( 2 ) : 167 – 179 .
   Web of Science ®Google Scholar
• Kirkwood , W.G. and Ralston , S.M. 1999 . Inviting Meaningful Applicant Performances in Employment Interviews . The Journal of Business Communication , 36 ( 1 ) : 55 – 76 .
   Google Scholar
• Kohn , L.S. and Dipboye , R.L. 1998 . The Effects of Interview Structure on Recruiting Outcomes . Journal of Applied Social Psychology , 28 : 821 – 843 .
   Web of Science ®Google Scholar
• Kristof-Brown , A.L. , Barrick , M. and Franke , M. 2002 . Applicant Impression Management: Dispositional Influences and Consequences for Recruiter Perceptions of Fit and Similarity . Journal of Management , 28 ( 1 ) : 27 – 46 .
   Web of Science ®Google Scholar
• Küskü , F. 2001 . Dimensions of Employee Satisfaction: A State University Example . METU Studies in Development , 28 ( 3-4 ) : 399 – 430 .
   Google Scholar
• Küskü , F. 2003 . Employee Satisfaction in the Higher Education: The Case of Academic and Administrative Staff in Turkey . Career Development International , 8 ( 7 ) : 347 – 356 .
   Google Scholar
• Küskü , F. , Özbilgin , M. and Özkale , L. 2007 . Against the Tide: Gendered Prejudice and Disadvantage in Engineering Study from a Comparative Perspective . Gender, Work and Organization , 14 ( 2 ) : 109 – 129 .
   Web of Science ®Google Scholar
• Larsen , D.A. and Phillips , J.I. 2002 . Effect of Recruiter on Attraction to the Firm: Implications of the Elaboration Likelihood Model . Journal of Business and Psychology , 16 ( 3 ) : 347 – 364 .
   Web of Science ®Google Scholar
• Levesque , T. and McDougall , G.H.G. 1996 . Determinants of Customer Satisfaction in Retail Banking . International Journal of Bank Marketing , 14 ( 7 ) : 12 – 20 .
   Google Scholar
• Liden , R.C. , Martin , C.L. and Parsons , C.K. 1993 . Interviewer and Applicant Behaviours in Employment Interviews . Academy of Management Journal , 36 : 372 – 386 .
   Web of Science ®Google Scholar
• Locke , E.A. 1976 . “ Nature and Causes of Job Satisfaction ” . In Handbook of Industrial and Organizational Psychology , Edited by: Dunnette , M.D. 1297 – 1349 . Chicago, IL : Rand McNally .
   Google Scholar
• Lopes , J. and Fletcher , C. 2004 . Fairness of Impression Management in Employment Interviews: A Cross-Country Study of the Role of Equity and Machiavellianism . Social Behaviour and Personality , 32 ( 8 ) : 747 – 768 .
   Web of Science ®Google Scholar
• Macan , T.H. , Avedon , M.J. , Paese , M. and Smith , D.E. 1994 . The Effects of Applicants Reactions to Cognitive Ability Tests and an Assesment Centre . Personnel Psychology , 47 : 715 – 738 .
   Web of Science ®Google Scholar
• Martin , C. and Nagao , D. 1989 . Some Effects of Computerized Interviewing on Job Applicant Responses . Journal of Applied Psychology , 74 ( 1 ) : 72 – 80 .
   Web of Science ®Google Scholar
• Maurer , S.D. , Howe , V. and Lee , T.W. 1992 . Organizational Recruiting as Marketing Management: An Interdisciplinary Study of Engineering Graduates . Personnel Psychology , 45 : 807 – 833 .
   Web of Science ®Google Scholar
• Mujtaba , B.G. , Cavico , F. , Hinds , R.M. and Oskal , C. 2006 . Age Discrimination in the Workplace: Cultural Paradigms Associated with Age in Afghanistan, Jamaica, Turkey, and the United States . Journal of Applied Management and Entrepreneurship , 11 ( 1 ) : 17 – 36 .
   Google Scholar
• Nunnally , J.C. 1978 . Psychometric Theory , New York : Mc-Graw-Hill, Inc .
   Google Scholar
• Oliver , R.L. 1999 . Whence Consumer Loyalty? . Journal of Marketing , 63 ( 4 ) : 33 – 44 .
   Web of Science ®Google Scholar
• Özbilgin , M.F. and Healy , G. 2004 . The Gendered Nature of Career Development of University Professors: The Case of Turkey . Journal of Vocational Behaviour , 64 ( 2 ) : 358 – 371 .
   Web of Science ®Google Scholar
• Özbilgin , M. , Küskü , F. and Erdoğmuş , N. 2005 . Explaining Influences on Career Choice: The Case of MBA Students . International Journal of Human Resource Management , 16 ( 11 ) : 2002 – 2030 .
   Web of Science ®Google Scholar
• Özçelik , G. and Ferman , M. 2006 . Competency Approach to Human Resources Management: Outcomes and Contributions in a Turkish Cultural Context . Human Resource Development Reveivew , 5 ( 1 ) : 72 – 92 .
   Google Scholar
• Papalexandris , N. and Panayotopoulou , L. 2004 . Exploring the Mutual Interaction of Societal Culture and Human Resource Management Practices: Evidence From 19 Countries . Employee Relations , 26 ( 5 ) : 495 – 509 .
   Google Scholar
• Parsons , C. , Cable , D. and Wilkerson , J.M. 1999 . Assessment of Applicant Work Values Through Interviews: The Impact of Focus and Functional Relevance . Journal of Occupational and Organizational Psychology , 72 ( 4 ) : 561 – 566 .
   Web of Science ®Google Scholar
• Posthuma , R.A. , Morgeson , F.P. and Campion , M.A. 2002 . Beyond Employment Interview Validity: A Comprehensive Narrative Review of Recent Research and Trends Over Time . Personnel Psychology , 55 ( 1 ) : 1 – 81 .
   Web of Science ®Google Scholar
• Powell , G.N. 1991 . Applicant Reactions to the Initial Employment Interview: Exploring Theoretical and Methodological Issues . Personnel Psychology , 44 : 67 – 83 .
   Web of Science ®Google Scholar
• Powell , G.N. and Goulet , L.R. 1996 . Recruiters' and Applicants' Reactions to Campus Interviews and Employment Decisions' . Academy of Management Journal , 39 ( 6 ) : 1619 – 1640 .
   Web of Science ®Google Scholar
• Ralston , S.M. and Kirkwood , W.G. 1995 . Overcoming Managerial Bias in Employment Interviewing . Journal of Applied Communication Research , 23 : 75 – 92 .
   Google Scholar
• Robertson , I.T. and Smith , M. 2001 . Personnel Selection . Journal of Occupational and Organizational Psychology , 74 ( 4 ) : 441 – 448 .
   Web of Science ®Google Scholar
• Ryan , A.M. , Greguras , G.J. and Ployhart , R.E. 1996 . Perceived Job Relatedness of Physical Ability Testing for Firefighters: Exploring Variations in Reactions . Human Performance , 9 : 219 – 240 .
   Web of Science ®Google Scholar
• Ryan , A.M. and Ployhart , R.E. 2000 . Applicants Perceptions of Selection Procedures and Decisions: A Critical Review and Agenda for the Future . Journal of Management , 26 ( 3 ) : 565 – 606 .
   Web of Science ®Google Scholar
• Rynes , S.L. 1991 . “ Recruitment, Job Choice, and Post Hire Consequences: A Call for New Research Directions ” . In Handbook of Industrial and Organizational Psychology , Edited by: Dunnette , M.D. and Hough , L.M. Palo Alto, CA : Consulting Psychologists .
   Google Scholar
• Rynes , S.L. and Boudreau , J.W. 1986 . College Recruiting in Large Organizations: Practice, Evaluation, and Research Implications . Personnel Psychology , 39 : 729 – 757 .
   Web of Science ®Google Scholar
• Rynes , S.L. and Connerley , M.L. 1993 . Applicant Reactions to Alternative Selection Procedures . Journal of Business and Psychology , 7 : 261 – 277 .
   Google Scholar
• Saks , A.M. and McCarthy , J.M. 2006 . Effects of Discriminatory Interview Questions and Gender on Applicant Reactions . Journal of Business and Psychology , 21 ( 2 ) : 175 – 191 .
   Web of Science ®Google Scholar
• Scarpello , V. and Vandenberg , R. 1992 . Generalising the Importance of Occupational and Career Views to Job Satisfaction Attitudes . Journal of Organisational Behaviour , 71 : 579 – 584 .
   Google Scholar
• Schmitt , N. 1976 . Social and Situational Determinants of Interview Decisions: Implications for the Employment Interview . Personnel Psychology , 29 : 79 – 101 .
   Web of Science ®Google Scholar
• Smither , J.W. , Reilly , R.R. , Millsap , R.E. , Pearlman , K. and Stoffey , R.W. 1993 . Applicant Reactions to Selection Procedures . Personnel Psychology , 46 : 49 – 76 .
   Web of Science ®Google Scholar
• Staples , D.S. and Higgins , C.A. 1998 . A Study of the Impact of Factor Importance Weightings on Job Satisfaction Measures . Journal of Business and Psychology , 13 ( 2 ) : 211 – 232 .
   Web of Science ®Google Scholar
• Steiner , D.D. and Gilliland , S.W. 1996 . Fairness Reactions to Personnel Selection Techniques in France and the United States . Journal of Applied Psychology , 81 : 134 – 141 .
   Web of Science ®Google Scholar
• Sullivan , J. , Peterson , R.B. , Kameda , N. and Shimada , J. 1981 . The Relationship Between Conflict Resolution Approaches and Trust – A Cross Cultural Study . Academy of Management Journal , 24 ( 4 ) : 803 – 815 .
   Web of Science ®Google Scholar
• Tatlı , A. , Özbilgin , M. and Küskü , F. 2008 . “ Gendered Occupational Outcomes: The Case of Professional Training and Work in Turkey ” . In Gender and Occupational Outcomes: Longitudinal Assessment of Individual, Social, and Cultural Influences , Edited by: Watt , H. and Eccles , J. 267 – 297 . Michigan, Washington, DC : American Psychological Association (APA) Press .
   Google Scholar
• Turban , D.B. and Dougherty , T.M. 1992 . Influences of Campus Recruiting on Applicant Attraction to Firms . Academy of Management Journal , 35 : 739 – 765 .
   Web of Science ®Google Scholar
• Turban , D.B. , Forret , M.L. and Hendrickson , C.L. 1998 . Applicant Attraction to Firms: Influences Of Organization Reputation, Job and Organizational Attributes, and Recruiter Behaviours . Journal of Vocational Behaviour , 52 : 24 – 44 .
   Web of Science ®Google Scholar
• Wasti , S.A. 1998 . Cultural Barriers in the Transferabiiity of Japanese and American Human Resources Practices to Developing Countries: The Turkish Case . The International Journal of Human Resource Management , 9 : 609 – 631 .
   Google Scholar