3,817
Views
34
CrossRef citations to date
0
Altmetric
Original Articles

The effects of the PDCA cycle and OJT on workplace learning

&
Pages 195-207 | Published online: 18 Apr 2012

References

  • Barron , J.M. , Berger , M.C. and Black , D.A. 1999 . Do Workers Pay for On-the-Job Training? . Journal of Human Resources , 34 ( 2 ) : 235 – 252 .
  • Beattie , R. 2006 . Line Managers and Workplace Learning: Learning From the Voluntary Sector . Human Resource Development International , 9 ( 1 ) : 99 – 119 .
  • Benson , G.S. 2006 . Employee Development, Commitment and Intention to Turnover: A Test of “Employability” Policies in Action . Human Resource Management Journal , 16 ( 2 ) : 173 – 192 .
  • Boud , D. and Garrick , J. , eds. 1999 . Understanding Learning at Work , London : Routledge .
  • Choo , A.S. , Linderman , K.W. and Schroeder , R.G. 2007a . Method and Context Perspectives on Learning and Knowledge Creation in Quality Management . Journal of Operations Management , 25 : 918 – 931 .
  • Choo , A.S. , Linderman , K.W. and Schroeder , R.G. 2007b . Method and Psychological Effects on Learning Behaviors and Knowledge Creation in Quality Improvement Projects . Management Science , 53 ( 3 ) : 437 – 450 .
  • Clarke , N. 2005 . Workplace Learning Environment and Its Relationship With Learning Outcomes in Healthcare Organizations . Human Resource Development International , 8 ( 2 ) : 185 – 205 .
  • Clarke , N. 2006 . Why HR Policies Fail to Support Workplace Learning: The Complexities of Policy Implementation in Healthcare . International Journal of Human Resource Management , 17 ( 1 ) : 190 – 206 .
  • Cohen , S.G. and Ledford , G.E. 1994 . The Effectiveness of Self-Managing Work Teams: A Quasi-Experiment . Human Relations , 47 : 643 – 676 .
  • Conlon , T.J. 2004 . A Review of Informal Learning Literature, Theory and Implications for Practice in Developing Global Professional Competence . Journal of European Industrial Training , 28 ( 2–4 ) : 283 – 295 .
  • Crossan , M.M. , Lane , H.W. and White , R.E. 1999 . An Organizational Learning Framework: From Intuition to Institution . Academy of Management Review , 24 ( 3 ) : 522 – 537 .
  • Cunliffe , A.L. 2002 . Reflective Dialogical Practice in Management Learning . Management Learning , 33 ( 1 ) : 35 – 61 .
  • Dahlgaard , K. and Kanji , G.K. 1995 . Total Quality Management and Education . Total Quality Management , 6 ( 5–6 ) : 445 – 455 .
  • Davies , J. and Easterby-Smith , M. 1984 . Learning and Developing From Managerial Work Experiences . Journal of Management Studies , 21 ( 2 ) : 169 – 183 .
  • Deming , W.E. 2000 . The New Economics, for Industry, Government, Education , 2nd ed. , Cambridge, MA : MIT Press .
  • Easterby-Smith , M. , Crossan , M. and Nicolini , D. 2000 . Organizational Learning: Debates Past, Present and Future . Journal of Management Studies , 37 ( 6 ) : 783 – 796 .
  • Edmondson , A. 1999 . Psychological Safety and Learning Behavior in Work Teams . Administrative Science Quarterly , 44 : 350 – 383 .
  • Edmondson , A. 2002 . The Local and Variegated Nature of Learning in Organizations: A Group-Level Perspective . Organization Science , 13 ( 2 ) : 128 – 146 .
  • Edmondson , A.C. , Bohmer , R.M. and Pisano , G.P. 2001 . Disrupted Routines: Team Learning and New Technology Implementation in Hospitals . Administrative Science Quarterly , 46 : 685 – 716 .
  • Fenwick , T. 2008 . Understanding Relations of Individual–Collective Learning in Work: A Review of Research . Management Learning , 39 ( 3 ) : 227 – 243 .
  • Fox , S. 1997 . “ From Management Education and Development to the Study of Management Learning ” . In Management Learning: Integrating Perspectives in Theory and Practice , Edited by: Burgoyne , J. and Reynolds , M. 21 – 37 . London : Sage .
  • Fuller , A. and Unwin , L. 2005 . Older and Wiser? Workplace Learning From the Perspective of Experienced Employees . International Journal of Lifelong Education , 24 ( 1 ) : 21 – 39 .
  • Garavan , T.N. , Morley , M. , Gunnigle , P. and McGuire , D. 2002 . Human Resource Development and Workplace Learning: Emerging Theoretical Perspectives and Organizational Practices . Journal of European Industrial Training , 26 ( 2–4 ) : 60 – 71 .
  • Garvin , D.A. 1993 . Building a Learning Organization . Harvard Business Review , 71 ( July–August ) : 78 – 91 .
  • George , J.M. 1990 . Personality, Affect, and Behavior in Groups . Journal of Applied Psychology , 75 ( 2 ) : 107 – 116 .
  • Gibson , C. and Vermeulen , F. 2003 . A Healthy Divide: Subgroups as a Stimulus for Team Learning Behavior . Administrative Science Quarterly , 48 : 202 – 239 .
  • Gray , D.E. 2007 . Facilitating Management Learning Developing Critical Reflection Through Reflective Tools . Management Learning , 38 ( 5 ) : 495 – 517 .
  • Gupta , A.K. and Govindarajan , V. 2000 . Knowledge Flows Within Multinational Corporation . Strategic Management Journal , 21 : 473 – 496 .
  • Hackman , J.R. and Wageman , R. 1995 . Total Quality Management: Empirical, Conceptual, and Practical Issues . Administrative Science Quarterly , 40 ( 2 ) : 309 – 342 .
  • Hodkinson , P. 2005 . Reconceptualising the Relations Between College-Based and Workplace Learning . Journal of Workplace Learning , 17 ( 8 ) : 521 – 532 .
  • Huber , G. 1991 . Organizational Learning: The Contributing Processes and Literatures . Organization Science , 2 ( 1 ) : 88 – 115 .
  • Institute of Personnel and Development . 2000 . Success Through Learning: The Argument for Strengthening Workplace Learning , London : IPD .
  • Jacobs , R.L. and Osman-Gani , A.A. 1999 . Status, Impacts and Implementation Issues of Structured On-the-Job Training: A Study of Singapore-Based Companies . Human Resource Development International , 2 ( 1 ) : 17 – 24 .
  • James , L.R. , Demaree , R.G. and Wolfe , G. 1984 . Estimating Within-Group Interrater Reliability With and Without Response Bias . Journal of Applied Psychology , 69 : 85 – 98 .
  • Jones , E.C. , Parast , M.M. and Adams , S.G. 2010 . A Framework for Effective Six Sigma Implementation . Total Quality Management , 21 ( 4 ) : 415 – 424 .
  • Kayes , D.C. 2002 . Experiential Learning and Its Critics: Preserving the Role of Experience in Management Learning and Education . Academy of Management Learning and Education , 1 ( 2 ) : 137 – 149 .
  • Kirkman , B.L. , Rosen , B. , Tesluk , P.E. and Gibson , C.B. 2004 . The Impact of Team Empowerment on Virtual Team Performance: The Moderating Role of Face-to-Face Interaction . Academy of Management Journal , 47 ( 2 ) : 175 – 192 .
  • Kirkman , B.L. and Shapiro , D.L. 1997 . The Impact of Cultural Values on Employee Resistance to Teams: Toward a Model of Globalized Self-Managing Work Team Effectiveness . Academy of Management Review , 22 : 730 – 745 .
  • Kitching , J. 2007 . Regulating Employment Relations Through Workplace Learning: A Study of Small Employers . Human Resource Management Journal , 17 ( 1 ) : 42 – 57 .
  • Kolb , D.A. 1984 . Experiential Learning: Experience as the Source of Learning and Development , Upper Saddle River, NJ : Prentice Hall .
  • Lopez , S.P. , Peon , J.M.M. and Ordas , C.J.V. 2005 . Human Resource Practices, Organizational Learning and Business Performance . Human Resource Development International , 8 : 147 – 164 .
  • MacDuffie , J.P. 1997 . The Road to “Root Cause”: Shop-Floor Problem-Solving at Three Auto Assembly Plants . Management Science , 43 ( 4 ) : 479 – 502 .
  • Mainemelis , C. , Boyatzis , R.E. and Kolb , D.A. 2002 . Learning Styles and Adaptive Flexibility: Testing Experiential Learning Theory . Management Learning , 33 : 5 – 33 .
  • Marsick , V. and Watkins , K. 1990 . Informal and Incidental Learning in the Workplace , New York : Routledge/Kegan Paul .
  • McDonnell , A. , Gunnigle , P. and Lavelle , J. 2010 . Learning Transfer in Multinational Companies: Explaining Inter-Organisation Variation . Human Resource Management Journal , 20 ( 1 ) : 23 – 43 .
  • Meyer , J.P. 2003 . Four Territories of Experience: A Developmental Action Inquiry Approach to Outdoor-Adventure Experiential Learning . Academy of Management Learning and Education , 2 ( 4 ) : 352 – 363 .
  • Moon , J. 2004 . A Handbook of Reflective and Experiential Learning , London/New York : RoutledgeFalmer .
  • Morrison , R.F. and Brantner , T.M. 1992 . What Enhances or Inhibits Learning a New Job? A Basic Career Issue . Journal of Applied Psychology , 77 : 926 – 940 .
  • Nevis , E.C. , DiBella , A.J. and Gould , J.M. 1995 . Understanding Organizations as Learning Systems . Sloan Management Review , 36 ( winter ) : 73 – 85 .
  • Nunnally , J.C. 1978 . Psychometric Theory , 2nd ed. , New York : McGraw-Hill .
  • O'Connor , B.N. 2004 . The Workplace Learning Cycle: A Problem-Based Curriculum Model for the Preparation of Workplace Learning Professionals . Journal of Workplace Learning , 16 ( 6 ) : 341 – 349 .
  • Raelin , J.A. 2002 . “I Don't Have Time to Think!” Versus the Art of Reflective Practice . Reflections , 4 ( 1 ) : 66 – 79 .
  • Rainbird , H. and Munro , A. 2003 . Workplace Learning and the Employment Relationship in the Public Sector . Human Resource Management Journal , 13 ( 2 ) : 30 – 44 .
  • Raper , P. , Ashton , D. , Felstead , A. and Storey , J. 1997 . Toward a Learning Organisation? Explaining Current Trends in Training Practices in the UK . International Journal of Training and Development , 1 ( 1 ) : 9 – 21 .
  • Rowden , R.W. 2002 . The Relationship Between Workplace Learning and Job Satisfaction in U.S. Small to Midsize Businesses . Human Resource Development Quarterly , 13 ( 4 ) : 407 – 425 .
  • Sakakibara , K. 2004 . Effects of On-The-Job Training Upon Self-Evaluated Job Performance Skills: On The Local Government Employees . Japanese Association of Industrial/Organizational Psychology Journal , 18 ( 1 ) : 23 – 31 .
  • Schön , D.A. 1983 . The Reflective Practitioner: How Professionals Think in Action , New York : Basic Books .
  • Shewhart , W.A. 1931 . Economic Control of Quality of Manufactured Product , New York : D. Van Nostrand .
  • Shewhart , W.A. 1939 . Statistical Method From the Viewpoint of Quality Control , Washington, DC : The Graduate School, Department of Agriculture .
  • Slotte , V. , Tynjala , P. and Hytonen , T. 2004 . How Do HRD Practitioners Describe Learning at Work? . Human Resource Development International , 7 ( 4 ) : 481 – 499 .
  • Sorohan , E. 1993 . We Do; Therefore We Learn . Training and Development , 4 ( 10 ) : 47 – 52 .
  • Srivannaboon , S. 2009 . Achieving Competitive Advantage Through the Use of Project Management Under the Plan-Do-Check-Act Concept . Journal of General Management , 34 ( 3 ) : 1 – 20 .
  • Tang , J. 2008 . The Implementation of Deming's System Model to Improve Security Management: A Case Study . International Journal of Management , 25 ( 1 ) : 54 – 68 .
  • Tippins , M.J. and Sohi , R.S. 2003 . IT Competency and Firm Performance: Is Organizational Learning a Missing Link? . Strategic Management Journal , 24 : 745 – 761 .
  • van der Klink , M.R. and Streumer , J.N. 2002 . Effectiveness of On-the-Job Training . Journal of European Industrial Training , 26 ( 2–4 ) : 196 – 199 .
  • van der Sluis , L. , Williams , R. and Hoeksema , L. 2002 . Measuring the Quality of Managerial Learning on the Job . International Journal of Human Resource Management , 13 ( 8 ) : 1266 – 1278 .
  • van der Vegt , G.S. and Bunderson , J.S. 2005 . Learning and Performance in Multidisciplinary Teams: The Importance of Collective Team Identification . Academy of Management Journal , 48 ( 3 ) : 532 – 547 .
  • Vince , R. 1998 . Behind and Beyond Kolb's Learning Cycle . Journal of Management Education , 22 : 304 – 319 .
  • Watkins , K. and Marsick , V. 1992 . Toward a Theory of Informal and Incidental Learning in Organizations . International Journal of Lifelong Education , 11 ( 4 ) : 287 – 300 .
  • Yukl , G. 2009 . Leading Organizational Learning: Reflections on Theory and Research . The Leadership Quarterly , 20 : 49 – 53 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.