2,200
Views
80
CrossRef citations to date
0
Altmetric
Original Articles

Abusive supervision and organizational citizenship behaviour: is supervisor–subordinate guanxi a mediator?

&
Pages 1471-1489 | Received 07 Jan 2012, Accepted 19 Jun 2012, Published online: 05 Oct 2012

References

  • Anseel , F. , Lievens , F. , Schollaert , E. and Choragwicka , B. 2010 . Response Rates in Organizational Science, 1995–2008: A Meta-Analytic Review and Guidelines for Survey Researchers . Journal of Business and Psychology , 25 ( 3 ) : 335 – 349 .
  • Aryee , S. , Chen , Z.X. , Sun , L.Y. and Debrah , Y.A. 2007 . Antecedents and Outcomes of Abusive Supervision: Test of a Trickle-Down Model . Journal of Applied Psychology , 92 ( 1 ) : 191 – 201 .
  • Ashforth , B. 1994 . Petty Tyranny in Organizations . Human Relations , 47 ( 7 ) : 755 – 778 .
  • Au , K. and Kwan , H.K. 2009 . Start-Up Capital and Chinese Entrepreneurs: The Role of Family . Entrepreneurship Theory and Practice , 33 : 889 – 908 .
  • Bamberger , P. and Bacharach , S. 2006 . Abusive Supervision and Subordinate Problem Drinking: Taking Resistance, Stress and Subordinate Personality into Account . Human Relations , 59 ( 6 ) : 723 – 752 .
  • Bian , Y. 1997 . Bringing Strong Ties Back In: Indirect Ties, Network Bridges, and Job Searches in China . American Sociological Review , 62 ( 3 ) : 366 – 385 .
  • Bies , R.J. and Tripp , T.M. 1998 . “ Two Faces of the Powerless: Coping with Tyranny ” . In Power and Influence in Organizations , Edited by: Kramer , R.M. and Neale , M.A. 203 – 220 . Newbury Park, CA : Sage Publications .
  • Blau , P.M. 1964 . Exchange and Power in Social Life , New York : Wiley .
  • Bowler , W. and Brass , D.J. 2006 . Relational Correlates of Interpersonal Citizenship Behavior: A Social Network Perspective . Journal of Applied Psychology , 91 ( 1 ) : 70 – 82 .
  • Brislin , R.W. 1980 . “ Translation and Content Analysis of Oral and Written Material ” . In Handbook of Cross-Cultural Psychology , Edited by: Triandis , H.C. and Berry , J.W. Vol. 1 , 389 – 444 . Boston : Allyn and Bacon .
  • Chen , X. and Chen , C.C. 2004 . On the Intricacies of the Chinese Guanxi: A Process Model of Guanxi Development . Asia Pacific Journal of Management , 21 ( 3 ) : 305 – 324 .
  • Chen , X. and Peng , S. 2008 . Guanxi Dynamics: Shifts in the Closeness of Ties Between Chinese Coworkers . Management and Organization Review , 4 ( 1 ) : 63 – 80 .
  • Chua , R. , Morris , M. and Ingram , P. 2009 . Guanxi vs Networking: Distinctive Configurations of Affect-and Cognition-Based Trust in the Networks of Chinese vs American Managers . Journal of International Business Studies , 40 ( 3 ) : 490 – 508 .
  • Dirks , K.T. and Ferrin , D.L. 2002 . Trust in Leadership: Meta-Analytic Findings and Implications for Research and Practice . Journal of Applied Psychology , 87 ( 4 ) : 611 – 628 .
  • Efron , B. 1987 . Better Bootstrap Confidence Intervals . Journal of the American Statistical Association , 82 : 171 – 185 .
  • Farh , J. , Tsui , A.S. , Xin , K. and Cheng , B. 1998 . The Influence of Relational Demography and Guanxi: The Chinese Case . Organization Science , 9 ( 4 ) : 471 – 488 .
  • Halbesleben , J.R.B. and Bowler , W.M. 2007 . Emotional Exhaustion and Job Performance: The Mediating Role of Motivation . Journal of Applied Psychology , 92 ( 1 ) : 93 – 106 .
  • Harris , K.J. , Kacmar , K.M. and Zivnuska , S. 2007 . An Investigation of Abusive Supervision as a Predictor of Performance and the Meaning of Work as a Moderator of the Relationship . The Leadership Quarterly , 18 ( 3 ) : 252 – 263 .
  • Hayes , A.F. 2009 . Beyond Baron and Kenny: Statistical Mediation Analysis in the New Millennium . Communication Monographs , 76 : 408 – 420 .
  • Heffernan , K. and Crawford , J. The Relationship Between Managerial Values and the Adoption of Western Lifestyle Practices in the People Republic of China . Paper Presented to the Australia and New Zealand Academy of Management Conference, Auckland, December, 2011
  • Heider , F. 1958 . The Psychology of Interpersonal Relation , New York : John Wiley and Sons .
  • Hom , P.W. and Xiao , Z. 2011 . Embedding Social Networks: How Guanxi Ties Reinforce Chinese Employees Retention . Organizational Behavior and Human Decision Processes , 116 ( 2 ) : 188 – 202 .
  • Hoobler , J.M. and Brass , D.J. 2006 . Abusive Supervision and Family Undermining as Displaced Aggression . Journal of Applied Psychology , 91 ( 5 ) : 1125 – 1133 .
  • Hwang , K.K. 1987 . Face and Favor: The Chinese Power Game . American Journal of Sociology , 92 ( 4 ) : 944 – 974 .
  • Ilies , R. , Nahrgang , J.D. and Morgeson , F.P. 2007 . Leader–Member Exchange and Citizenship Behaviors: A Meta-Analysis . Journal of Applied Psychology , 92 ( 1 ) : 269 – 277 .
  • James , L.R. , Demaree , R.G. and Wolf , G. 1984 . Estimating Within-Group Interrater Reliability With and Without Response Bias . Journal of Applied Psychology , 69 : 85 – 98 .
  • James , L.R. 1988 . “ Organizational Climate: Another Look at a Potentially Important Construct ” . In Applications of Interactionist Psychology: Essays in Honor of Saul B. Sells , Edited by: Cole , S.G. and Demaree , R.G. 253 – 282 . Hillsdale, NJ : Lawrence Erlbaum .
  • Kaufman , J.D. , Stamper , C.L. and Tesluk , P.E. 2001 . Do Supportive Organizations Make for Good Corporate Citizens? . Journal of Managerial Issues , 13 ( 4 ) : 436 – 442 .
  • King , A.Y. 1991 . Kuan-His and Network Building: A Sociological Interpretation . Daldalus , 120 ( 1 ) : 63 – 84 .
  • Law , K.S. , Wong , C. , Wang , D. and Wang , L. 2000 . Effect of Supervisor-Subordinate Guanxi on Supervisory Decisions in China: An Empirical Investigation . International Journal of Human Resource Management , 11 ( 4 ) : 751 – 765 .
  • Lee , K. and Allen , N.J. 2002 . Organizational Citizenship Behavior and Workplace Deviance . Journal of Applied Psychology , 87 ( 1 ) : 131 – 142 .
  • LePine , J.A. , Erez , A. and Johnson , D.E. 2002 . The Nature and Dimensionality of Organizational Citizenship Behavior . Journal of Applied Psychology , 87 ( 1 ) : 52 – 65 .
  • LePine , J.A. and Van Dyne , L. 2001 . Voice and Cooperative Behavior as Contrasting Forms of Contextual Performance: Evidence of Differential Relationships with Big Five Personality Characteristics and Cognitive Ability . Journal of Applied Psychology , 86 ( 2 ) : 326 – 336 .
  • Lewis , D. 1999 . Workplace Bullying-Interim Findings of a Study in Further and Higher Education in Wales . International Journal of Manpower , 20 ( 1/2 ) : 106 – 119 .
  • Liden , R.C. , Sparrowe , R.T. and Wayne , S.J. 1997 . Leader–Member Exchange Theory: The Past and Potential for the Future . Research in Personnel and Human Resources Management , 15 : 47 – 119 .
  • Liu , D. , Liao , H. and Loi , R. 2012 . The Dark Side of Leadership: A Three-Level Investigation of the Cascading Effect of Abusive Supervision on Creativity . Academy of Management Journal , 55 ( 5 )
  • Liu , J. , Kwan , M. , Wu , L.Z. and Wu , W.K. 2010 . Abusive Supervision and Subordinate Supervisor-Directed Deviance: The Moderating Role of Traditional Values and the Mediating Role of Revenge Cognitions . Journal of Occupational and Organizational Psychology , 83 ( 4 ) : 835 – 856 .
  • Liu , J. , Wu , L. and Lin , Y. 2009 . Coping with Abusive Supervision: Mechanisms of Ingratiation and Political Skill . Nankai Business Review , 12 ( 2 ) : 52 – 58 . (In Chinese)
  • Liu , L.A. , Friedman , R.A. and Chi , S. 2005 . Ren Qing versus the “Big 5”: The Need for Culturally Sensitive Measures of Individual Difference in Negotiation . Management and Organization Review , 1 ( 2 ) : 225 – 247 .
  • Ma, J. (2012), ‘National Economy Maintained Steady and Fast Development in the Year of 2011,’ National Bureau of Statistics of China,’ http://www.stats.gov.cn/english/newsandcomingevents/t20120117_402779577.htm (accessed 10 June 2012)
  • MacKinnon , D.P. , Krull , J.L. and Lockwood , C.M. 2000 . Equivalence of the Mediation, Confounding, and Suppression Effect . Prevention Science , 1 : 173 – 181 .
  • MacKinnon , D.P. , Lockwood , C.M. and Williams , J. 2004 . Confidence Limits for the Indirect Effect: Distribution of the Product and Resampling Methods . Multivariate Behavioral Research , 39 : 99 – 128 .
  • Masterson , S.S. , Lewis , K. , Goldman , B.M. and Taylor , M.S. 2000 . Integrating Justice and Social Exchange: The Differing Effects of Fair Procedures and Treatment on Work Relationships . Academy of Management Journal , 43 ( 4 ) : 738 – 748 .
  • McNeely , B.L. and Meglino , B.M. 1994 . The Role of Dispositional and Situational Antecedents in Prosocial Organizational Behavior: An Examination of the Intended Beneficiaries of Prosocial Behavior . Journal of Applied Psychology , 79 ( 6 ) : 836 – 844 .
  • Mitchell , M.S. and Ambrose , M.L. 2007 . Abusive Supervision and Workplace Deviance and the Moderating Effects of Negative Reciprocity Beliefs . Journal of Applied Psychology , 92 ( 4 ) : 1159 – 1168 .
  • Moorman , R. 1993 . The Influence of Cognitive and Affective Based Job Satisfaction Measures on the Relationship Between Satisfaction and Organizational Citizenship Behavior . Human Relations , 46 ( 6 ) : 759 – 776 .
  • Ng , T.W.H. and Feldman , D.C. 2008 . The Relationship of Age to Ten Dimensions of Job Performance . Journal of Applied Psychology , 93 : 392 – 423 .
  • Organ , D.W. 1988 . Organizational Citizenship Behavior: The Good Soldier Syndrome , Lexington, MA : Lexington Books .
  • Parzefall , M. and Salin , D.M. 2010 . Perception of and Reactions to Workplace Bullying: A Social Exchange Perspective . Human Relations , 63 ( 6 ) : 761 – 780 .
  • Podsakoff , P.M. , MacKenzie , S.B. , Moorman , R.H. and Fetter , R. 1990 . Transformational Leader Behaviors and Their Effects on Followers Trust in Leader, Satisfaction, and Organizational Citizenship Behaviors . The Leadership Quarterly , 1 ( 2 ) : 107 – 142 .
  • Preacher , K.J. and Hayes , A.F. 2004 . SPSS and SAS Procedures for Estimating Indirect Effects in Simple Mediation Models . Behavior Research Methods, Instruments, and Computers , 36 : 717 – 731 .
  • Rafferty , A.E. and Restubog , S.L.D. 2011 . The Influence of Abusive Supervisors on Followers Organizational Citizenship Behaviours: The Hidden Costs of Abusive Supervision . British Journal of Management , 22 ( 2 ) : 270 – 285 .
  • Robinson , S.L. 2008 . “ Dysfunctional Workplace Behavior ” . In The Sage Handbook of Organizational Behavior , Edited by: Barling , J. and Cooper , C.L. 141 – 159 . Thousand Oaks, CA : SAGE .
  • Shrout , P.E. and Bolger , N. 2002 . Mediation in Experimental and Nonexperimental Studies: New Procedures and Recommendations . Psychological Methods , 7 : 422 – 445 .
  • Sim , H. and Lorenzzi , P. 1992 . The New Leadship Paradigm: Social Learning and Cognition in Organizations , Newbury Park, CA : Sage .
  • Sin , L.Y.-M. and Yau , O.H.-M. 2001 . Female Role Orientation and Consumption Values: Some Evidence from Mainland China . Journal of International Consumer Marketing , 13 : 49 – 75 .
  • Somech , A. and Drach-zahavy , A. 2004 . Exploring Organizational Citizenship Behaviour From an Organizational Perspective: The Relationship Between Organizational Learning and Organizational Citizenship Behavior . Journal of Occupational and Organizational Psychology , 77 ( 3 ) : 281 – 298 .
  • Song , J. , Tsui , A. and Law , K. 2009 . Unpacking Employee Responses to Organizational Exchange Mechanisms: The Role of Social and Economic Exchange Perceptions . Journal of Management , 35 ( 1 ) : 56 – 93 .
  • Stamper , C.L. and Dyne , L.V. 2001 . Work Status and Organizational Citizenship Behavior: A Field Study of Restaurant Employees . Journal of Organizational Behavior , 22 ( 5 ) : 517 – 536 .
  • Steiger , J.H. 1980 . Tests for Comparing Elements of a Correlation Matrix . Psychological Bulletin , 87 ( 2 ) : 245 – 251 .
  • Tepper , B.J. 2000 . Consequences of Abusive Supervision . The Academy of Management Journal , 43 ( 2 ) : 178 – 190 .
  • Tepper , B.J. 2007 . Abusive Supervision in Work Organizations: Synthesis, and Research Agenda . Journal of Management , 33 ( 3 ) : 261 – 289 .
  • Tepper , B.J. , Duffy , M.K. , Henle , C.A. and Lambert , L.S. 2006 . Procedural Injustice Victim Precipitating, and Abusive Supervision . Personnel Psychology , 59 ( 1 ) : 101 – 123 .
  • Tepper , B.J. , Moss , S.E. , Lockhart , D.E. and Carr , J.C. 2007 . Abusive Supervision, Upward Maintenance Communication, and Subordinates Psychological Distress . Academy of Management Journal , 50 ( 5 ) : 1169 – 1180 .
  • Trompenaars , F. 1993 . Riding the Waves of Culture: Understanding Cultural Diversity in Business , Boston : Nicholas Brealey Publishing .
  • Tsui , A. and Farh , J. 1997 . Where Guanxi Matters . Work and Occupations , 24 ( 1 ) : 56 – 79 .
  • Warner , M. 1993 . Human Resources Management “with Chinese Characteristic” . The International Journal of Human Resources Management , 4 ( 1 ) : 45 – 65 .
  • Warner , M. 2009 . Sense of HRM in China: Setting the Scene . International Journal of Human Resource Management , 20 ( 11 ) : 2169 – 2193 .
  • Wayne , S.J. and Green , S.A. 1993 . The Effects of Leader–Member Exchange on Employee Citizenship Behavior and Impression Management Behavior . Human Relations , 46 ( 12 ) : 1431 – 1440 .
  • Wayne , S.J. , Shore , L.M. , Bommer , W.H. and Tetrick , L.E. 2002 . The Role of Fair Treatment and Rewards in Perceptions of Organizational Support and Leader–Member Exchange . Journal of Applied Psychology , 87 ( 3 ) : 590 – 598 .
  • Wei , L.Q. , Liu , J. , Chen , Y.Y. and Wu , L.Z. 2010 . Political Skill, Guanxi with Supervisor and the Career Development of Subordinates: Evidence from Chinese Firms . Journal of Management Studies , 47 ( 3 ) : 437 – 454 .
  • Williams , L.J. and Anderson , S.L. 1991 . Job Satisfaction and Organizational Citizenship and In-Role Behaviors . Journal of Management , 17 ( 3 ) : 601 – 617 .
  • Williams , J. and MacKinnon , D.P. 2008 . Resampling and Distribution of the Product Methods for Testing Indirect Effects in Complex Models . Structural Equation Modeling , 15 : 23 – 51 .
  • Wong , Y.T. , Ngo , H.Y. and Wong , C.S. 2003 . Antecedents and Outcomes of Employees Trust in Chinese Joint Ventures . Asia Pacific Journal of Management , 20 : 481 – 499 .
  • Wong , Y.T. , Wong , S. and Wong , Y.W. 2010 . A Study of Subordinate–Supervisor Guanxi in Chinese Joint Ventures . International Journal of Human Resource Management , 21 ( 12 ) : 2142 – 2155 .
  • Wu , L. , Liu , J. and Liu , G. 2009 . Abusive Supervision and Employee Performance: Mechanisms of Traditionality and Trust . Acta Psychologica Sinica , 41 ( 6 ) : 510 – 518 . (In Chinese)
  • Wu , T. and Hu , C. 2009 . Abusive Supervision and Employee Emotional Exhaustion . Group and Organization Management , 34 ( 2 ) : 143 – 169 .
  • Xin , K.K. and Pearce , J.L. 1996 . Guanxi: Connections as Substitutes for Formal Institutional Support . Academy of Management Journal , 39 ( 6 ) : 1641 – 1658 .
  • Yang , C.F. 2001a . “ A Critical Review of the Conceptualization of Guanxi and Renqing ” . In The Interpersonal Relationship, Affection, and Trust of the Chinese: From an Interactional Perspective , Edited by: Yang , C.F. 3 – 26 . Taipei : Yuan Liou Publishing . (In Chinese)
  • Yang , C.F. 2001b . “ A Reconceptualization of Chinese Guanxi and Renqing ” . In The Interpersonal Relationship, Affection, and Trust of the Chinese: From an Interactional Perspective , Edited by: Yang , C.F. 337 – 370 . Taipei : Yuan Liou Publishing . (In Chinese)
  • Yang , K.S. 2003 . Methodological and Theoretical Issues on Psychological Traditionality and Modernity Research in an Asian Society: In Response to Kwang-Kuo Hwang and Beyond . Asian Journal of Social Psychology , 6 : 263 – 285 .
  • Yang , K.S. , Yu , A.B. and Yeh , M.H. 1989 . “ Chinese Individual Modernity and Traditionality: Construction Definition and Measurement ” . In Proceedings of the Interdisciplinary Conference on Chinese Psychology and Behavior 287 – 354 . (In Chinese)
  • Yg , C.A.B.O. and Huo , Y.P. 1993 . Conceptions of Employee Responsibilities and Rights in the United States and the People Republic of China . International Journal of Human Resource Management , 4 ( 1 ) : 85 – 111 .
  • Zellars , K.L. , Tepper , B.J. and Duffy , M.K. 2002 . Abusive Supervision and Subordinates Organizational Citizenship Behavior . Journal of Applied Psychology , 87 ( 6 ) : 1068 – 1076 .
  • Zhang , A.Y. , Tsui , A.S. , Song , L.J. , Li , C. and Jia , L. 2008 . How Do I Trust Thee? The Employee-Organization Relationship, Supervisory Support, and Middle Manager Trust in the Organization . Human resource management , 47 ( 1 ) : 111 – 132 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.