What most influences consumers’ intention to use? Different motivation and trust stories for uber, airbnb, and taskrabbit

References

• Amaro, S., Andreu, L., & Huang, S. (2019). Millennials intentions to book on Airbnb. Current Issues in Tourism, 22(18), 2284–2298. https://doi.org/10.1080/13683500.2018.1448368
   Web of Science ®Google Scholar
• Angst, C. M., & Agarwal, R. (2009). Adoption of electronic health records in the presence of privacy concerns: The elaboration likelihood model and individual persuasion. MIS Quarterly, 33(2), 339–370. https://doi.org/10.2307/20650295
   Web of Science ®Google Scholar
• Bardhi, F., & Eckhardt, G. M. (2012). Access-based consumption: The case of car sharing. Journal of Consumer Research, 39(4), 881–898. https://doi.org/10.1086/666376
   Web of Science ®Google Scholar
• Barnes, S. J., & Mattsson, J. (2017). Understanding collaborative consumption: Test of a theoretical model. Technological Forecasting and Social Change, 118(C) , 281–292. https://doi.org/10.1016/j.techfore.2017.02.029
   Google Scholar
• BCC Research (2020). Shared Economy: WeWork, Uber, Airbnb and Lyft: Report Overview. https://www.bccresearch.com/market-research/finance/shared-economy-wework-uber-airbandb-lyft-market.html
   Google Scholar
• Benamati, J. “Skip”, Serva, M. A., & Fuller, M. A. (2010). The productive tension of trust and distrust: The coexistence and relative role of trust and distrust in online banking. Journal of Organizational Computing and Electronic Commerce, 20(4), 328–346. https://doi.org/10.1080/10919392.2010.516632
   Web of Science ®Google Scholar
• Benbasat, I., & Zmud, R. W. (2003). The identity crisis within the IS discipline: Defining and communicating the discipline’s core properties. MIS Quarterly, 27(2), 183–194. https://doi.org/10.2307/30036527
   Web of Science ®Google Scholar
• BlaBlaCar. (n.d.). Entering the trust age. https://blog.blablacar.com/trust
   Google Scholar
• Böcker, L., & Meelen, T. (2017). Sharing for people, planet or profit? Analysing motivations for intended sharing economy participation. Environmental Innovation and Societal Transitions, 23(June), 28–39. https://doi.org/10.1016/j.eist.2016.09.004
   Google Scholar
• Botsman, R., & Rodgers, R. (2010). What’s mine is yours (2011 ed.). Harper Business.
   Google Scholar
• BroadbandSearch (n.d.). Mobile vs. Desktop Internet Usage – Latest 2021 Data. https://www.broadbandsearch.net/blog/mobile-desktop-internet-usage-statistics#post-navigation-0
   Google Scholar
• Cheng, M. (2016). Sharing economy: A review and agenda for future research. International Journal of Hospitality Management, 57(August), 60–70. https://doi.org/10.1016/j.ijhm.2016.06.003
   Web of Science ®Google Scholar
• Cheng, M., & Jin, X. (2019). What do Airbnb users care about? An analysis of online review comments. International Journal of Hospitality Management, 76(January), 58–70. https://doi.org/10.1016/j.ijhm.2018.04.004
   Google Scholar
• Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1992). Extrinsic and intrinsic motivation to use computers in the workplace 1. Journal of Applied Social Psychology, 22(14), 1111–1132. https://doi.org/10.1111/j.1559-1816.1992.tb00945.x
   Web of Science ®Google Scholar
• Dimitriadis, S., & Kyrezis, N. (2010). Linking trust to use intention for technology‐enabled bank channels: The role of trusting intentions. Psychology & Marketing, 27(8), 799–820. https://doi.org/10.1002/mar.20358
   Web of Science ®Google Scholar
• Eckhardt, G. M., Houston, M. B., Jiang, B., Lamberton, C., Rindfleisch, A., & Zervas, G. (2019). Marketing in the sharing economy. Journal of Marketing, 83(5), 5–27. https://doi.org/10.1177/0022242919861929
   Web of Science ®Google Scholar
• Ert, E., Fleischer, A., & Magen, N. (2016). Trust and reputation in the sharing economy: The role of personal photos in Airbnb. Tourism Management, 55(August), 62–73. https://doi.org/10.1016/j.tourman.2016.01.013
   Web of Science ®Google Scholar
• Ertz, M., Durif, F., & Arcand, M. (2016). Collaborative consumption: Conceptual snapshot at a buzzword. Journal of Entrepreneurship Education, 19(2), 1–23. doi:10.2139/ssrn.2799884.
   Google Scholar
• Frenken, K., & Schor, J. (2017). Putting the sharing economy into perspective. Environmental Innovation and Societal Transitions, 23(June), 3–10. https://doi.org/10.1016/j.eist.2017.01.003
   Google Scholar
• Gagné, M., & Deci, E. L. (2005). Self‐determination theory and work motivation. Journal of Organizational Behavior, 26(4), 331–362. https://doi.org/10.1002/job.322
   Web of Science ®Google Scholar
• Gefen, D., Karahanna, E., & Straub, D. W. (2003). Trust and TAM in online shopping: An integrated model. MIS Quarterly, 27(1), 51–90. https://doi.org/10.2307/30036519
   Web of Science ®Google Scholar
• Gefen, D., & Straub, D. W. (2004). Consumer trust in B2C e-Commerce and the importance of social presence: Experiments in e-products and e-services. OMEGA, 32(6), 407–424. https://doi.org/10.1016/j.omega.2004.01.006
   Web of Science ®Google Scholar
• Gerwe, O., & Silva, R. (2020). Clarifying the sharing economy: Conceptualization, typology, antecedents, and effects. Academy of Management Perspectives, 34(1), 65–96. https://doi.org/10.5465/amp.2017.0010
   Web of Science ®Google Scholar
• Gillespie, N., Dietz, G., & Lockey, S. (2014). Organizational reintegration and trust repair after an integrity violation: A case study. Business Ethics Quarterly, 24(3), 371–410. https://doi.org/10.5840/beq2014437
   Web of Science ®Google Scholar
• Gonzalez-Padron, T. L. (2017). Ethics in the sharing economy: Creating a legitimate marketing channel. Journal of Marketing Channels, 24(1–2), 84–96. https://doi.org/10.1080/1046669X.2017.1347005
   Web of Science ®Google Scholar
• Goodhue, D. L., & Loiacono, E. T. (2002, January). Randomizing survey question order vs. grouping questions by construct: An empirical test of the impact on apparent reliabilities and links to related constructs. In Proceedings of the 35th Annual Hawaii International Conference on System Sciences (pp. 3456–3465). IEEE.
   Google Scholar
• Grabner-Kräuter, S., & Kaluscha, E. A. (2003). Empirical research in on-line trust: a review and critical assessment. International Journal of Human-Computer Studies, 58(6), 783–812.
   Web of Science ®Google Scholar
• Guttentag, D. (2015). Airbnb: Disruptive innovation and the rise of an informal tourism accommodation sector. Current Issues in Tourism, 18(12), 1192–1217. https://doi.org/10.1080/13683500.2013.827159
   Web of Science ®Google Scholar
• Guttentag, D., Smith, S., Potwarka, L., & Havitz, M. (2018). Why tourists choose Airbnb: A motivation-based segmentation study. Journal of Travel Research, 57(3), 342–359. https://doi.org/10.1177/0047287517696980
   Web of Science ®Google Scholar
• Hair, J. F., Risher, J. J., Sarstedt, M., & Ringle, C. M. (2019). When to use and how to report the results of PLS-SEM. European Business Review, 31(1), 2–24. https://doi.org/10.1108/EBR-11-2018-0203
   Web of Science ®Google Scholar
• Hamari, J. (2013). Transforming homo economicus into homo ludens: A field experiment on gamification in a utilitarian peer-to-peer trading service. Electronic Commerce Research and Applications, 12(4), 236–245. https://doi.org/10.1016/j.elerap.2013.01.004
   Web of Science ®Google Scholar
• Hamari, J. (2017). Do badges increase user activity? A field experiment on the effects of gamification. Computers in Human Behavior, 71(June), 469–478. https://doi.org/10.1016/j.chb.2015.03.036
   Google Scholar
• Hamari, J., & Koivisto, J. (2015). Why do people use gamification services? International Journal of Information Management, 35(4), 419–431. https://doi.org/10.1016/j.ijinfomgt.2015.04.006
   Web of Science ®Google Scholar
• Hamari, J., Sjöklint, M., & Ukkonen, A. (2016). The sharing economy: Why people participate in collaborative consumption. Journal of the Association for Information Science and Technology, 67(9), 2047–2059. https://doi.org/10.1002/asi.23552
   Web of Science ®Google Scholar
• Hawlitschek, F., Teubner, T., & Gimpel, H. (2016). Understanding the sharing economy—Drivers and impediments for participation in peer-to-peer rental. 49th Hawaii International Conference on System Sciences (HICSS), Kauai, USA, 4782–4791.
   Google Scholar
• Hawlitschek, F., Teubner, T., & Gimpel, H. (2018). Consumer motives for peer-to-peer sharing. Journal of Cleaner Production, 204(December), 144–157. https://doi.org/10.1016/j.jclepro.2018.08.326
   Google Scholar
• Hawlitschek, F., Teubner, T., & Weinhardt, C. (2016). Trust in the sharing economy. Die Unternehmung, 70(1), 26–44. https://doi.org/10.5771/0042-059X-2016-1-26
   Google Scholar
• Holmes, J. G. (1991). Trust and the appraisal process in close relationships. In W. H. Jones & D. Perlman (Eds.), Advances in personal relationships. Advances in personal relationships: A research annual (Vol. 2, pp. 57–104). Jessica Kingsley Publishers.
   Google Scholar
• Howcroft, D., & Bergvall-Kåreborn, B. (2019). A typology of crowdwork platforms. Work, Employment and Society, 33(1), 21–38. https://doi.org/10.1177/0950017018760136
   Web of Science ®Google Scholar
• Huertas, A., Ferrer-Rosell, B., Marine-Roig, E., & Cristobal-Fransi, E. (2021). Treatment of the Airbnb controversy by the press. International Journal of Hospitality Management, 95(May), 102762. https://doi.org/10.1016/j.ijhm.2020.102762
   Google Scholar
• Huertas, A., Ferrer-Rosell, B., Marine-Roig, E., & Cristobal-Fransi, E. (2021). Treatment of the Airbnb controversy by the press. International Journal of Hospitality Management, 95(May), 102762.
   Google Scholar
• Isikman, E., MacInnis, D. J., Ülkümen, G., & Cavanaugh, L. A. (2016). The effects of curiosity-evoking events on activity enjoyment. Journal of Experimental Psychology. Applied, 22(3), 319. https://doi.org/10.1037/xap0000089
   PubMed Web of Science ®Google Scholar
• Jarvenpaa, S. L., Tractinsky, N., & Vitale, M. (2000). Consumer trust in an Internet store. Information Technology and Management, 1(1), 45–71. https://doi.org/10.1023/A:1019104520776
   Google Scholar
• Keith, M. J., Babb, J. S., Lowry, P. B., Furner, C. P., & Abdullat, A. (2015). The role of mobile‐computing self‐efficacy in consumer information disclosure. Information Systems Journal, 25(6), 637–667. https://doi.org/10.1111/isj.12082
   Web of Science ®Google Scholar
• Klarin, A., & Suseno, Y. (2021). A state-of-the-art review of the sharing economy: Scientometric mapping of the scholarship. Journal of Business Research, 126(March), 250–262. https://doi.org/10.1016/j.jbusres.2020.12.063
   Google Scholar
• Lamberton, C. P., & Rose, R. L. (2012). When is ours better than mine? A framework for understanding and altering participation in commercial sharing systems. Journal of Marketing, 76(4), 109–125. https://doi.org/10.1509/jm.10.0368
   Web of Science ®Google Scholar
• Lankton, N. K., McKnight, D. H., Wright, R. T., & Thatcher, J. B. (2016). Using expectation disconfirmation theory and polynomial modeling to understand trust in technology. Information Systems Research, 27(1), 197–213. https://doi.org/10.1287/isre.2015.0611
   Web of Science ®Google Scholar
• Lee, Z. W. Y., Chan, T. K. H., Balaji, M. S., & Chong, A. Y.-L. (2018). Why people participate in the sharing economy: An empirical investigation of Uber. Internet Research, 28(3), 829–850. https://doi.org/10.1108/IntR-01-2017-0037
   Web of Science ®Google Scholar
• Lutz, C., & Newlands, G. (2018). Consumer segmentation within the sharing economy: The case of Airbnb. Journal of Business Research, 88(C) , 187–196. https://doi.org/10.1016/j.jbusres.2018.03.019
   Google Scholar
• Mahadevan, R. (2018). Examination of motivations and attitudes of peer-to-peer users in the accommodation sharing economy. Journal of Hospitality Marketing & Management, 27(6), 679–692. https://doi.org/10.1080/19368623.2018.1431994
   Web of Science ®Google Scholar
• Martínez-González, J. A., Parra-López, E., & Barrientos-Báez, A. (2021). Young consumers’ intention to participate in the sharing economy: An integrated model. Sustainability, 13(1), 430. https://doi.org/10.3390/su13010430
   Web of Science ®Google Scholar
• Maru/matchbox. (2017) The battle for trust and the sharing economy. https://marumatchbox.com/resources/battle-trust-sharing-economy/
   Google Scholar
• Mayer, R. C., Davis, J. H., & Schoorman, F. D. (1995). An integrative model of organizational trust. Academy of Management Review, 20(3), 709. https://doi.org/10.2307/258792
   Web of Science ®Google Scholar
• McGrath, J. E. (1981). Dilemmatics: The study of research choices and dilemmas. American Behavioral Scientist, 25(2), 179–210. https://doi.org/10.1177/000276428102500205
   Web of Science ®Google Scholar
• McKnight, D. H., Carter, M., Thatcher, J. B., & Clay, P. F. (2011). Trust in a specific technology: An investigation of its components and measures. ACM Transactions on Management Information Systems (TMIS), 2(2), 1–25. https://doi.org/10.1145/1985347.1985353
   Google Scholar
• McKnight, D. H., Choudhury, V., & Kacmar, C. (2002a). Developing and validating trust measures for e-commerce: An integrative typology. Information Systems Research, 13(3), 334–359. https://doi.org/10.1287/isre.13.3.334.81
   Web of Science ®Google Scholar
• McKnight, D. H., Choudhury, V., & Kacmar, C. (2002b). The impact of initial consumer trust on intentions to transact with a web site: A trust building model. The Journal of Strategic Information Systems, 11(3–4), 297–323. https://doi.org/10.1016/S0963-8687(02)00020-3
   Web of Science ®Google Scholar
• McKnight, D. H., Cummings, L. L., & Chervany, N. L. (1998). Initial trust formation in new organizational relationships. Academy of Management Review, 23(3), 473–490. https://doi.org/10.5465/amr.1998.926622
   Web of Science ®Google Scholar
• McKnight, D. H., Liu, P., & Pentland, B. T. (2020). Trust change in information technology products. Journal of Management Information Systems, 37(4), 1015–1046. https://doi.org/10.1080/07421222.2020.1831772
   Web of Science ®Google Scholar
• MindSea.(n.d.). 28 mobile app Statistics To Know in 2021. https://mindsea.com/app-stats
   Google Scholar
• Mittendorf, C. (2017). Create an Uber account? An investigation of trust and perceived risk in the sharing economy. Journal of Customer Behaviour, 16(3), 281–307. https://doi.org/10.1362/147539217X15071081721134
   Google Scholar
• Mittendorf, C., Berente, N., & Holten, R. (2019). Trust in sharing encounters among millennials. Information Systems Journal, 29(5), 1083–1119. https://doi.org/10.1111/isj.12237
   Web of Science ®Google Scholar
• Möhlmann, M. (2015). Collaborative consumption: Determinants of satisfaction and the likelihood of using a sharing economy option again. Journal of Consumer Behaviour, 14(3), 193–207. https://doi.org/10.1002/cb.1512
   Web of Science ®Google Scholar
• Möhlmann, M. (2016). Digital trust and peer-to-peer collaborative consumption platforms: A mediation analysis, July. doi:10.2139/ssrn.2813367. Available at SSRN 2813367 .
   Google Scholar
• Möllering, G. (2006). Trust: Reason, routine, reflexivity. Emerald Group Publishing.
   Google Scholar
• Newlands, G., & Lutz, C. (2020). Fairness, legitimacy, and the regulation of home-sharing platforms. International Journal of Contemporary Hospitality Management, 32(10), 3177–3197. https://doi.org/10.1108/IJCHM-08-2019-0733
   Web of Science ®Google Scholar
• Nicolaou, A. I., & McKnight, D. H. (2006). Perceived information quality in data exchanges: Effects on risk, trust, and intention to use. Information Systems Research, 17(4), 332–351. https://doi.org/10.1287/isre.1060.0103
   Web of Science ®Google Scholar
• OECD. (2020, September 21). What have platforms done to protect workers during the coronavirus (COVID 19) crisis?https://www.oecd.org/coronavirus/policy-responses/what-have-platforms-done-to-protect-workers-during-the-coronavirus-covid-19-crisis-9d1c7aa2
   Google Scholar
• Oyedele, A., & Simpson, P. (2018). Emerging adulthood, sharing utilities and intention to use sharing services. Journal of Services Marketing, 32(2), 161–174. https://doi.org/10.1108/JSM-09-2016-0344
   Web of Science ®Google Scholar
• Pavlou, P. A., & Gefen, D. (2004). Building effective online marketplaces with institution-based trust. Information Systems Research, 15(1), 37–59. https://doi.org/10.1287/isre.1040.0015
   Web of Science ®Google Scholar
• Pelletier, L. G., Tuson, K. M., Fortier, M. S., Vallerand, R. J., Briere, N. M., & Blais, M. R. (1995). Toward a new measure of intrinsic motivation, extrinsic motivation, and amotivation in sports: The sport motivation scale (SMS). Journal of Sport & Exercise Psychology, 17(1), 35–53. https://doi.org/10.1123/jsep.17.1.35
   Web of Science ®Google Scholar
• Petri, H. L., & Cofer, C. N. (2021). Motivation. In Encyclopaedia Britannica. www.britannica.com/topic/motivation
   Google Scholar
• Pratt, J. A., Chen, L., & Cole, C. (2016). The influence of goal clarity, curiosity, and enjoyment on intention to code. Behaviour & Information Technology, 35(12), 1091–1101. https://doi.org/10.1080/0144929X.2016.1171399
   Web of Science ®Google Scholar
• PWC. (2015). The Sharing Economy. https://www.pwc.fr/fr/assets/files/pdf/2015/05/pwc_etude_sharing_economy.pdf
   Google Scholar
• Ringle, C. M., Sarstedt, M., & Straub, D. W. (2012). Editor’s comments: A critical look at the use of PLS-SEM in “MIS quarterly. MIS Quarterly, 36(1), iii–xiv. https://doi.org/10.2307/41410402
   Web of Science ®Google Scholar
• Ringle, C. M., Wende, S., & Becker, J.-M. (2015). SmartPLS 3. Boenningstedt: SmartPLS GmbH. http://www.smartpls.com
   Google Scholar
• Rosenblat, A., & Stark, L. (2016). Algorithmic labor and information asymmetries: A case study of Uber’s drivers. International Journal of Communication, 10, 27. https://ijoc.org/index.php/ijoc/article/view/4892/1739
   Web of Science ®Google Scholar
• Ryan, R. M., & Deci, E. L. (2000). Intrinsic and extrinsic motivations: Classic definitions and new directions. Contemporary Educational Psychology, 25(1), 54–67. https://doi.org/10.1006/ceps.1999.1020
   PubMed Web of Science ®Google Scholar
• Ryan, R. M., & Deci, E. L. (2017). Self-determination theory: Basic psychological needs in motivation, development, and wellness. Guilford Publications.
   Google Scholar
• Ryan, R. M., & Deci, E. L. (2020). Intrinsic and extrinsic motivation from a self-determination theory perspective: Definitions, theory, practices, and future directions. Contemporary Educational Psychology, 61(1), 101860. https://doi.org/10.1016/j.cedpsych.2020.101860
   Google Scholar
• Schlagwein, D., Schoder, D., & Spindeldreher, K. (2020). Consolidated, systemic conceptualization, and definition of the “sharing economy. Journal of the Association for Information Science and Technology, 71(7), 817–838. https://doi.org/10.1002/asi.24300
   Web of Science ®Google Scholar
• Sharma, P., Sarstedt, M., Shmueli, G., Kim, K. H., & Thiele, K. O. (2019). PLS-based model selection: The role of alternative explanations in information systems research. Journal of the Association for Information Systems, 20(4), 4. doi:10.17005/1.JAIS.00538.
   Web of Science ®Google Scholar
• Shmueli, G., Ray, S., Estrada, J. M. V., & Chatla, S. B. (2016). The elephant in the room: Predictive performance of PLS models. Journal of Business Research, 69(10), 4552–4564. https://doi.org/10.1016/j.jbusres.2016.03.049
   Web of Science ®Google Scholar
• Sthapit, E., Björk, P., & Jiménez Barreto, J. (2020). Negative memorable experience: North American and British Airbnb guests’ perspectives. Tourism Review. https://doi.org/10.1108/TR-10-2019-0404
   Web of Science ®Google Scholar
• Straub, D., Boudreau, M.-C., & Gefen, D. (2004), Validation guidelines for IS positivist research. Communications of the Association for Information Systems, 13.
   Google Scholar
• Sundararajan, A. (2016). The sharing economy: The end of employment and the rise of crowd-based capitalism. MIT Press.
   Google Scholar
• Sutherland, W., & Jarrahi, M. H. (2018). The sharing economy and digital platforms: A review and research agenda. International Journal of Information Management, 43(December), 328–341. https://doi.org/10.1016/j.ijinfomgt.2018.07.004
   Google Scholar
• Temperton, J. (2020). Is this the end of Airbnb? https://www.wired.co.uk/article/airbnb-coronavirus-losses
   Google Scholar
• ter Huurne, M., Ronteltap, A., & Buskens, V. (2020). Sense of community and trust in the sharing economy. Tourism Analysis, 25(1), 43–61. https://doi.org/10.3727/108354220X15758301241639
   Web of Science ®Google Scholar
• ter Huurne, M., Ronteltap, A., Corten, R., & Buskens, V. (2017). Antecedents of trust in the sharing economy: A systematic review. Journal of Consumer Behaviour, 16(6), 485–498. https://doi.org/10.1002/cb.1667
   Web of Science ®Google Scholar
• Tractinsky, N., Katz, A. S., & Ikar, D. (2000). What is beautiful is usable. Interacting With Computers, 13(2), 127–145. https://doi.org/10.1016/S0953-5438(00)00031-X
   Web of Science ®Google Scholar
• Tussyadiah, I. P. (2015). An exploratory study on drivers and deterrents of collaborative consumption in travel. In Tussyadiah, I, Inversini, A.(Eds). Information and communication technologies in tourism 2015 (pp. 817–830). Springer.
   Google Scholar
• Tussyadiah, I. P. (2016). Factors of satisfaction and intention to use peer-to-peer accommodation. International Journal of Hospitality Management, 55(July), 70–80. https://doi.org/10.1016/j.ijhm.2016.03.005
   Google Scholar
• Tussyadiah, I. P., & Park, S. (2018). When guests trust hosts for their words: Host description and trust in sharing economy. Tourism Management, 67(August), 261–272. https://doi.org/10.1016/j.tourman.2018.02.002
   Google Scholar
• Tussyadiah, I. P., & Pesonen, J. (2018). Drivers and barriers of peer-to-peer accommodation stay–an exploratory study with American and Finnish travellers. Current Issues in Tourism, 21(6), 703–720. https://doi.org/10.1080/13683500.2016.1141180
   Web of Science ®Google Scholar
• U.S. Census Bureau. (2020). Reaching Out to the Young and Mobile to Respond to the 2020 Census. United States Census Bureau. https://www.census.gov/library/stories/2020/03/reaching-out-to-the-young-and-mobile-to-respond-to-the-2020-census.html
   Google Scholar
• US News & World Report. (2021). Michigan State University – Overview. https://www.usnews.com/best-colleges/michigan-state-2290
   Google Scholar
• Vallerand, R. J. (1997). Toward a hierarchical model of intrinsic and extrinsic motivation. Advances in Experimental Social Psychology, 29, 271–360. Academic Press .https://www.lrcs.uqam.ca/wp-content/uploads/2018/05/Robert-J.-Vallerand-1997-Toward-a-hierarchical-model-of-intrinsic-and-extrinsic-motivation.pdf
   Web of Science ®Google Scholar
• Van der Heijden, H. (2004). User acceptance of hedonic information systems. MIS Quarterly, 28(4), 695–704. https://doi.org/10.2307/25148660
   Web of Science ®Google Scholar
• Venkatesh, V., Thong, J. Y., & Xu, X. (2012). Consumer acceptance and use of information technology: Extending the unified theory of acceptance and use of technology. MIS Quarterly, 36(1), 157–178. https://doi.org/10.2307/41410412
   Web of Science ®Google Scholar
• Wang, Y., Gu, J., Wang, S., & Wang, J. (2019). Understanding consumers’ willingness to use ride-sharing services: The roles of perceived value and perceived risk. Transportation Research Part C: Emerging Technologies, 105(August), 504–519. https://doi.org/10.1016/j.trc.2019.05.044
   Web of Science ®Google Scholar
• Wu, J., Zeng, M., & Xie, K. L. (2017). Chinese travelers’ behavioral intentions toward room-sharing platforms. International Journal of Contemporary Hospitality Management, 29(10), 2688–2707. https://doi.org/10.1108/IJCHM-08-2016-0481
   Web of Science ®Google Scholar
• Zamani, E. D., Choudrie, J., Katechos, G., & Yin, Y. (2019). Trust in the sharing economy: The AirBnB case. Industrial Management & Data Systems, 119(9), 1947–1968. https://doi.org/10.1108/IMDS-04-2019-0207
   Web of Science ®Google Scholar
• Zhang, K. Z., Yan, R., & Zhao, S. J. (2016). Understanding participation in sharing economy: The roles of convenience, risk, and regulatory FOC I. 106.
   Google Scholar
• Zhao, L., Detlor, B., & Connelly, C. E. (2016). Sharing knowledge in social Q&A sites: The unintended consequences of extrinsic motivation. Journal of Management Information Systems, 33(1), 70–100. https://doi.org/10.1080/07421222.2016.1172459
   Web of Science ®Google Scholar
• Zhao, L., Lu, Y., Wang, B., & Huang, W. (2011). What makes them happy and curious online? An empirical study on high school students’ Internet use from a self-determination theory perspective. Computers & Education, 56(2), 346–356. https://doi.org/10.1016/j.compedu.2010.08.006
   Web of Science ®Google Scholar