References
- Breemhaar B, Visser A P, Kleijnen J GVM. Perception and behaviour among elderly hospital patients: description and explanation of age differences in satisfaction, knowledge, emotions and behaviour. Soc Sci Med 1990; 31: 1377–1385
- Bauld L, Chesterman J, Judge K. Measuring satisfaction with social care amongst older service users: issues from the literature. Health Soc Care Community 2000; 8: 316–324
- Atree M. Patients' and relatives' experiences and perspectives of ‘good’ and ‘not so good’ quality care. J Adv Nurs 2001; 33: 456–466
- Kralik D, Koch T, Wotton K. Engagement and detachment: understanding patients' experiences with nursing. J Adv Nurs 1997; 26: 399–407
- Douglas C H, Douglas M R. Patient-friendly hospital environments: exploring the patients' perspective. Health Expect 2004; 7: 61–73
- Coyle J. Exploring the meaning of ‘dissatisfaction’ with health care: the importance of ‘personal identity threat’. Sociol Health Illn 1999; 21: 95–123
- Krevers B, Närvänen A-L, Öberg B. Patient evaluation of the care and rehabilitation process in geriatric hospital care. Disabil Rehabil 2002; 24: 482–491
- Jones F, Mandy A, Partridge C. Reasons for recovery after stroke: a perspective based on personal experience. Disabil Rehabil 2008; 30: 507–516
- Williams B. Patient satisfaction: a valid concept?. Soc Sci Med 1994; 38: 509–516
- Staniszewska S, Ahmed L. The concepts of expectation and satisfaction: do they capture the way patients evaluate their care?. J Adv Nurs 1999; 29: 364–372
- Schulz R. Effects of control and predictability on the physical and psychological well-being of the institutionalized aged. J Pers Soc Psychol 1976; 33: 563–573
- Green J, Young J, Forster A. Background to the post-acute care trial of community hospital rehabilitation for older people. Int J Ther Rehabil 2006; 13: 66–73
- Seamark D, Moore B, Tucker H, Church J, Seamark C. Community hospitals for the new millennium. Br J Gen Pract 2001; 51: 125–127
- Young J, Green J, Forster A, Small N, Lowson K, Bogle S, George J, Heseltine D, Jayasuriya T, Rowe J. Postacute care for older people in community hospitals: a multicenter randomized, controlled trial. J Am Geriatr Soc 2007; 55: 1995–2002
- Department of Health. National service framework for older people. The Stationery Office, London 2001
- Young J. The evidence-base for intermediate care. Geriatr Med 2002; 32: 11–14
- Bowling A. Research methods in health: investigating health and health services. Open University Press, Buckingham 1997; 338
- Small N, Green J, Spink J, Forster A, Lawson K, Young J. The patient experience of community hospital – the process of care as a determinant of satisfaction. J Eval Clin Pract 2007; 13: 95–101
- Finch J. The vignette technique in survey research. Sociol 1987; 21: 105–114
- Ellis-Hill C, Robison J, Wiles R, McPherson K, Hyndman D, Ashburn A. Going home to get on with life: patients and carers experiences of being discharged from hospital following a stroke. Disabil Rehabil 2009; 31(2)61–72
- Dow B, Black K, Bremner F, Fearn M. A comparison of a hospital-based and two home-based rehabilitation programmes. Disabil Rehabil 2007; 29: 635–641
- Young J. Caring for older people: rehabilitation and older people. Br Med J 1996; 313: 677–681
- Department of Health. The National Health Service plan: a plan for investment, a plan for reform. The Stationery Office, London 2000
- Steiner A. Intermediate care – a good thing?. Age Ageing 2001; 30(S3)33–39