1,385
Views
8
CrossRef citations to date
0
Altmetric
Reviews

A systematic literature review of the patient hotel model

ORCID Icon, , &
Pages 317-323 | Received 08 Nov 2018, Accepted 03 Jun 2019, Published online: 18 Jun 2019

References

  • Bush H. Hospitals embrace hotel-like amenities: ensuring that patient-friendly services match clinical goals is a big challenge. H&HN Hosp Health Netw. 2007;81:24.
  • Steele JR, Jones AK, Clarke RK, et al. Health care delivery meets hospitality: a pilot study in radiology. J Am Coll Radiol. 2015;12:587–593.
  • Zygourakis CC, Rolston JD, Treadway J, et al. What do hotels and hospitals have in common? How we can learn from the hotel industry to take better care of patients. Surg Neurol Int. 2014;5:S49–S53.
  • Dijkstra K, Pieterse M, Pruyn A. Physical environmental stimuli that turn healthcare facilities into healing environments through psychologically mediated effects: systematic review. J Adv Nurs. 2006;56:166–181.
  • Huzell MAC, Frisack J, Dalberg K. Randomized clinical trial comparing perioperative care for breast cancer patients at a patient hotel versus a general surgical ward. Patient Experience J. 2015;2:153–163.
  • Holte HH, Harboe I, Vist GE. Effect of patient hotels for hospitals and patients. Systematic review. Rapport fra Kunnskapssenteret nr 11-2011. Oslo: Nasjonalt kunnskapssenter for helsetjenesten; 2011 [cited 2019 Jun 6]. Available from: https://www.ncbi.nlm.nih.gov/pubmedhealth/PMH0097717/pdf/PubMedHealth_PMH0097717.pdf
  • Wu Z, Robson S, Hollis B. The application of hospitality elements in hospitals. J Healthcare Manag. 2013;58:47–62.
  • Pizam A. The “ity” factor. Int J Hospitality Manag. 2007;26:499–501.
  • Jha AK, Orav EJ, Zheng J, et al. Patients’ perception of hospital care in the United States. N Engl J Med. 2008;359:1921–1931.
  • Hollis B, Verma R. The intersection of hospitality and healthcare: exploring common areas of service quality, human resources and marketing. Cornell Hospitality Roundtable Proceedings. 2015;4:6–15.
  • Docrates. Healthcare hotel Helsinki. 2012 [cited 2018 Jun 22] Available from: http://www.docrates.com/en/docrates-hospital/health-care-hotel-helsinki
  • Lilliehorn S, Salander P. Living at a residency away from home during radiotherapy as narrated by 52 patients with breast cancer: a cage of safety and discomfort. Disabil Rehabil. 2018;40:450–456.
  • Beckmann K, Abell L, Edwards D, et al. Providing accommodation services for rural cancer patients: the experience in South Australia. Cancer Forum. 2007;31:98–104.
  • Nesje SB. Patient hotel without dressing gown and white coats. Tidsskr nor Laegeforen. 2000;10:1816.
  • Liberati A, Altman DG, Tetzlaff J, et al. The PRISMA statement for reporting systematic reviews and meta-analyses of studies that evaluate healthcare interventions: explanation and elaboration. BMJ. 2009;339:b2700.
  • NICE. Developing NICE guidelines: the manual; 2017 [cited 2019 Jun 6]. Available from: https://www.nice.org.uk/process/pmg20/chapter/identifying-the-evidence-literature-searching-and-evidence-submission
  • McElroy LM, Ladner DP. Defining the study cohort: inclusion and exclusion criteria. In: Pawlik T, Sosa J, editors. Success in academic surgery: clinical trials. Success in academic surgery. London: Springer; 2014. p. 131–139
  • CASP. Critical Appraisal Skills Programme; 2018 [cited 2019 Jun 6]. Available from: https://casp-uk.net/casp-tools-checklists/
  • Hannes K, Lockwood C, Pearson A. A comparative analysis of three online appraisal instruments’ ability to assess validity in qualitative research. Qual Health Res. 2010;20:1736–1743.
  • Dixon-Woods M, Sutton A, Shaw R, et al. Appraising qualitative research for inclusion in systematic reviews: a quantitative and qualitative comparison of three methods. J Health Serv Res Policy. 2007;12:42–47.
  • Sive J, Ardeshna KM, Cheesman S, et al. Hotel-based ambulatory care for complex cancer patients: a review of the University College London Hospital experience. Leuk Lymphoma. 2012;53:12,2397–2404.
  • Bouam S, Gaucher S, Matrella F, et al. Increasing ambulatory surgery potential by non-medicalized accommodation: matched comparison of the 2011 national hospital activity data to 66 local stays. J Visc Surg. 2014;151:263–268.
  • Mjøs EB, Ruthjersen AL. Hva er sykepleie på et internt pasienthotell? Nordisk sygeplejeforskning 2013;3:59–70.
  • Small N, Green J, Spink J, et al. Post-acute rehabilitation care for older people in community hospitals and general hospitals – philosophies of care and patients' and caregivers' reported experiences: a qualitative study. Disabil Rehabil. 2009;31:1862–1872.
  • Surkan MJ, Gibson W. Interventions to mobilize elderly patients and reduce length of hospital stay. Can J Cardiol. 2018;34:881–888.
  • Anhang Price R, Elliott MN, Zaslavsky AM, et al. Examining the role of patient experience surveys in measuring health care quality. Med Care Res Rev. 2014;71:522–554.
  • Shi P, Chou MC, Dai JG, et al. Models and insights for hospital inpatient operations: time-dependent ED boarding time. Manag Sci. 2015;62:1–28.
  • Kingsfund. Delayed transfers of care: a quick guide; 2018 [cited 2019 Jun 6]. Available from: https://www.kingsfund.org.uk/publications/delayed-transfers-care-quick-guide
  • NHS England. The forward view into action: planning for 2015/16; 2014. [cited 2019 Jun 6]. Available from: www.england.nhs.uk/wp-content/uploads/2014/12/forward-view-plning.pdf
  • NHS England, Care Quality Commission, Health Education England, Monitor, Public Health England, Trust Development Authority. NHS five year forward view. London: NHS England. 2014 [cited 2019 Jun 6]. Available from: www.england.nhs.uk/ourwork/futurenhs/

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.