2,393
Views
63
CrossRef citations to date
0
Altmetric
Original Articles

Residents' place image: a cluster analysis and its links to place attachment and support for tourism

Pages 1007-1026 | Received 21 Oct 2016, Accepted 27 Jan 2018, Published online: 21 Feb 2018

References

  • Andriotis, K. (2005). Community groups’ perceptions of and preferences for tourism development: Evidence from Crete. Journal of Hospitality and Tourism Research, 29(1), 67–90.
  • Andriotis, K., & Vaughan, R. (2003). Urban residents’ attitudes towards tourism development: The case of Crete. Journal of Travel Research, 42(2), 172–185.
  • Ashworth, G. J., & Voogd, H. (1990). Selling the city: Marketing approaches in public sector urban planning. London: Belhaven.
  • Baloglu, S., & McCleary, K. W. (1999). U.S. international pleasure traveller's images of four mediterranean destinations: A comparison of visitors and non-visitors. Journal of Travel Research, 38(2), 144–152.
  • Bandyopadyay, R., & Morrais, D. (2005). Representative dissonance: India's self and Western image. Annals of Tourism Research, 32(4), 1006–1021.
  • Beerli, A., & Martin, J. (2004). Tourists’ characteristics and the perceived image of tourist destinations: A quantitative analysis: a case study of Lanzarote, Spain. Tourism Management, 25(5), 623–636.
  • Bennett, R., & Koudelova, R. (2001). Image selection and the marketing of downtown areas in London and New York. International Journal of Public Sector Management, 14(3), 205–220.
  • Bieger, T., & Lässer, C. (2002). Market segmentation by motivation: The case of Switzerland. Journal of Travel Research, 41(1), 68–76.
  • Bigne, E. A., Sanchez, I. G., & Sanz, S. B. (2005). Relationships among residents’ image, evaluation of the stay and post purchase behaviour. Journal of Vacation Marketing, 11(4), 291–302.
  • Blichfeldt, B. (2005). Unmanageable place brands? Place Branding and Public Diplomacy, 1, 388–401.
  • Bolton, R. (1992). Place prosperity vs people prosperity' revisited: An old issue with a new angle. Urban Studies, 29(2), 185–203.
  • Bonaiuto, M., Breakwell, G. M., & Cano, I. (1996). Identity processes and environmental threat: The effects of nationalism and local identity upon perception of beach pollution. Journal of Community & Applied Social Psychology, 6, 157–175.
  • Bramwell, B., & Rawding, L. (1996). Tourism marketing images of industrial cities. Annals of Tourism Research, 23(1), 201–221.
  • Brehm, J. M., Eisenhauer, B. W., & Krannich, R. S. (2006). Community attachments as predictors of local environmental concern: The case for multiple dimensions of attachment. American Behavioral Scientist, 50, 142–165.
  • Brower, S. (2003). Designing for community. College Park: University of Maryland Press.
  • Brown, G., & Raymond, C. (2007). The relationship between place attachment and landscape values: Toward mapping place attachment. Applied Geography, 27(2), 89–111.
  • Brown, G., Raymond, C., & Corcoran, J. (2015). Mapping and measuring place attachment. Applied Geography, 57, 42–53.
  • Brügger, A., Kaiser, F. G., & Roczen, N. (2011). One for all? Connectedness to nature, inclusion of nature, environmental identity, and implicit association with nature. European Psychologist, 16(4), 324–333.
  • Byrd, E. T., Bosley, H. E., & Dronberger, M. G. (2009). Comparisons of stakeholder perceptions of tourism impacts in rural eastern North Carolina. Tourism Management, 30(5), 693–703.
  • Campelo, A., Aitken, R., Thyne, M., & Gnoth, J. (2014). Sense of place: The importance of destination branding. Journal of Travel Research, 53(2), 154–166.
  • Carrus, G., Bonaiuto, M., & Bonnes, M. (2005). Environmental concern, regional identity and support for protected areas in Italy. Environment and Behavior, 37, 237–257.
  • Chen, C. C., Lin, Y. H., & Petrick, J. F. (2013). Social biases of destination perceptions. Journal of Travel Research, 52(2), 240–252.
  • Chen, C., & Tsai, D. (2007). How destination image and evaluative factors affect behavioral intentions? Tourism Management, 28(4), 1115–1122.
  • Chi, C. G. Q., & Qu, H. (2008). Examining the structural relationships of destination image, tourist satisfaction and destination loyalty: An integrated approach. Tourism Management, 29(4), 624–636.
  • Choi, H. C., & Murray, I. (2010). Resident attitudes toward sustainable community tourism. Journal of Sustainable Tourism, 18(4), 575–594.
  • Choi, J. G., Tkachenko, T., & Sil, S. (2011). On the destination image of Korea by Russian tourists. Tourism Management, 32, 193–194.
  • Chow, K., & Healey, M. (2008). Place attachment and place identity: First-year undergraduates making the transition from home to university. Journal of Environmental Psychology, 28, 362–372.
  • Clayton, S. (2003). Environmental identity: Conceptual and operational definition. In S. Clayton & S. Opotow (Eds.), Identity and the natural environment: The psychological significance of nature (pp. 45––65). Cambridge, MA: MIT Press.
  • Concu, N., & Atzeni, G. (2012). Conflicting preferences among tourists and residents. Tourism Management, 33, 1293–1300.
  • Cooper, C., Fletcher, J., Fyall, A., Gilbert, D., & Wanhill, S. (2008). Tourism, principles and practice (4th ed.). Harlow: Pearson Education.
  • de Guzman, A., Leones, J., Tapia, K., Wong, W., & de Castro, B. (2006). Segmenting motivation. Annals of Tourism Research, 33(3), 863–867.
  • Devine-Wright, P., & Howes, Y. (2010). Disruption to place attachment and the protection of restorative environments: A wind energy case study. Journal of Environmental Psychology, 30(3), 271–280.
  • Dickinson, J. E., & Dickinson, J. A. (2006). Local transport and social representations: Challenging the assumptions for sustainable tourism. Journal of Sustainable Tourism, 14(2), 192–208.
  • Dolnicar, S. (2004). Beyond “Commonsense segmentation” – a systematics of segmentation approaches in tourism. Journal of Travel Research, 42(3), 244–250.
  • Dolnicar, S. (2008). Market segmentation in tourism. In A. G. Woodside & D. Martin (Eds.), Tourism management: Analysis, behaviour and strategy (pp. 129–150). Cambridge, MA: CAB International.
  • Dolnicar, S., & Huybers, T. (2007). Different tourists - different perceptions of different places: Accounting for tourists' perceptual heterogeneity in destination image measurement. Tourism Analysis, 12(5/6), 447–461.
  • Dolnicar, S., & Lazarevski, K. (2009). Methodological reasons for the theory/practice divide in market segmentation. Journal of Marketing Management, 25(3–4), 357–373.
  • Draper, J., Woosnam, K., & Norman, W. (2011). Tourism use history: Exploring a new framework for understanding residents’ attitudes toward tourism. Journal of Travel Research, 50(1), 64–77.
  • Echtner, C. M., & Ritchie, J. R.B. (1991). The meaning and measurement of destination image. Journal of Tourism Studies, 2(2), 2–12.
  • Elliot, S., Papadopoulos, N., & Kim, S. S. (2011). An integrative model of place image: Exploring relationships between destination, product, and country images. Journal of Travel Research, 50(5), 520–534.
  • Field, A. (2013). Discovering statistics using IBM SPSS statistics (4th ed.). London: Sage.
  • Finn, M., Elliott-White, M., & Walton, M. (2000). Tourism and leisure research methods: Data collection, analysis, and interpretation. Harlow: Longman.
  • Florida, R., Mellander, C., & Stolarick, K. (2011). Beautiful places: The role of perceived aesthetic beauty in community satisfaction. Regional Studies, 45(1), 33–48.
  • Fredline, E., & Faulkner, B. (2000). Host community reactions: A cluster analysis. Annals of Tourism Research, 27(3), 763–784.
  • Fredline, E., & Faulkner, B. (2001). Variations in residents’ reactions to major motorsport events: Why residents perceive the impacts of events differently. Event Management, 7, 115–125.
  • Frochot, I. (2005). A benefit segmentation of tourists in rural areas: A Scottish perspective. Tourism Management, 26(3), 335–346.
  • Fu, H., Ye, B., & Xiang, J. (2016). Reality TV, audience travel intentions, and destination image. Tourism Management, 55, 37–48.
  • Gallarza, M. G., Saura, L. G., & Garcia, H. C. (2002). Destination image: Towards a conceptual framework. Annals of Tourism Research, 29(1), 56–78.
  • Glaeser, E., Kolko, J., & Saiz, A. (2000). Consumer city. Journal of Economic Geography, 1(1), 27–50.
  • Goeldner, C. R., & Ritchie, J. R. B. (2009). Tourism: Principles, practices, philosophies (11th ed.). London: Wiley.
  • Goudy, W. J. (1990). Community attachment in a rural region. Rural Sociology, 55(2), 178–198.
  • Gursoy, D., Chi, C. G., & Dyer, P. (2010). Locals’ attitudes toward mass and alternative tourism: The case of Sunshine Coast, Australia. Journal of Travel Research, 49(3), 381–394.
  • Gursoy, D., & Rutherford, D. G. (2004). Host attitudes toward tourism: An improved structural model. Annals of Tourism Research, 31(3), 495–516.
  • Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2014). Multivariate data analysis (8th eds.). Upper Saddle River, NJ: Pearson Education.
  • Haralambopoulos, N., & Pizam, A. (1996). Perceived impacts of tourism: The case of Samos. Annals of tourism Research, 23(3), 503–526.
  • Henkel, R., Henkel, P., Agrusa, W., Agrusa, J., & Tanner, J. (2006). Thailand as a tourist destination: Perceptions of international visitors and Thai residents. Asia Pacific Journal of Tourism Research, 11(3), 269–287.
  • Hidalgo, M. C., & Hernandez, B. (2001). Place attachment: Conceptual and empirical questions. Journal of Environmental Psychology, 21, 273–281.
  • Hosany, S., & Prayag, G. (2013). Patterns of tourists’ emotional responses, satisfaction, and intention to recommend. Journal of Business Research, 66, 730–737.
  • Hsu, C. H. C., Wolfe, K., & Kang, S. K. (2004). Image assessment for a destination with limited comparative advantages. Tourism Management, 25(1), 121–126.
  • Hudson, R. (1988). Uneven development in capitalist societies. Transactions of the Institute of British Geographers, 13, 484–496.
  • Hudson, M., & Hawkins, N. (2006). A tale of two cities: A commentary on historic and current marketing strategies used by the Liverpool and Glasgow regions. Place Branding, 2, 155–176.
  • Israeli Ministry of Tourism (2012). Annual tourism statistics report. Jerusalem: Author.
  • Jenkins, O. (2003). Photography and travel brochures: The circle of representation. Tourism Geographies, 5(3), 305–328.
  • Jutla, R. (2000). Visual image of the city: Tourists’ versus residents’ perception of Simla, a Hill Station in Northern India. Tourism Geographies, 2(4), 404–420.
  • Kearsley, G. W. (1990). Tourism development and users’ perceptions of wilderness in Southern New Zealand. Australian Geographer, 21(2), 127–140.
  • Kim, D. Y., Lehto, X., & Morrison, A. (2007). Gender differences in online travel information search: Implications for marketing communications on the internet. Tourism Management, 28(2), 423–433.
  • Kitnuntaviwat, V., & Tang, J. (2008). Residents' attitudes, perception and support for sustainable tourism development. Tourism and Hospitality Planning and Development, 5(1), 45–60.
  • Kotler, P., & Armstrong, G. (2001). Principles of marketing. Upper Saddle River, NJ: Prentice-Hall.
  • Kotler, P., Haider, D. H., & Rein, I. (1993). Marketing places: Attracting investment, industry, and tourism to cities, states, and nations. New York, NY: Free Press.
  • Larson, S., De Freitas, D., & Hicks, C. (2013). Sense of place as a determinant of people's attitudes towards the environment: Implications for natural resources management and planning in the Great Barrier Reef, Australia. Journal of Environmental Management, 117, 226–234.
  • Latkova, P., & Vogt, C. A. (2012). Residents’ attitudes toward existing and future tourism development in rural communities. Journal of Travel Research, 51(1), 50–67.
  • Lee, T. H., Jan, F. H., Tseng, C. H., & Lin, Y. F. (2017). Segmentation by recreation experience in island-based tourism: A case study of Taiwan's Liuqiu Island. Journal of Sustainable Tourism, 1–17. doi:10.1080/09669582.2017
  • Leisen, B. (2001). Image segmentation: The case of a tourism destination. Journal of Services Marketing, 15(1), 49–66.
  • Lewicka, M. (2011). Place attachment: How far have we come in the last 40 years? Journal of Environmental Psychology, 31, 207–230.
  • Li, X., Meng, F., Uysal, M., & Mihalik, B. (2013). Understanding China's long-haul outbound travel market: An overlapped segmentation approach. Journal of Business Research, 66, 786–793.
  • Lin, C. H., Morais, D. B., Kerstetter, D. L., & Hou, J. S. (2007). Examining the role of cognitive and affective image in predicting choice across natural, developed, and theme-park destinations. Journal of Travel Research, 46(2), 183–194.
  • Lynch, K. (1960). The image of the city. London: MIT Press.
  • Madrigal, R. (1995). Residents’ perceptions and the role of government. Annals of Tourism Research, 22(1), 86–102.
  • Marcouyeux, A., & Fleury-Bahi, G. (2011). Place-identity in a school setting: Effects of the place image. Environment and Behavior, 43, 344–362.
  • Maruyama, M., & Woosnam, N. (2015). Residents' ethnic attitudes and support for ethnic neighborhood tourism: The case of a Brazilian town in Japan. Tourism Management, 50, 225–237.
  • Matarrita-Cascante, D., Luloff, A. E., Field, D. R., & Krannich, R. (2006). Community participation in rapidly growing communities in Southern Utah. Community Development: The Journal of the Community Development Society, 37(4), 71–87.
  • Matarrita-Cascante, D., Stedman, R., & Luloff, A. E. (2010). Permanent and seasonal residents' community attachment in natural amenity-rich areas: Exploring the contribution of landscape-related factors. Environment and Behavior, 42(2), 197–220.
  • Mayaka, M., Croy, W. G., & Cox, J. W. (2017). Participation as motif in community-based tourism: A practice perspective. Journal of Sustainable Tourism. doi:10.1080/09669582.2017.1359278
  • Mayer, F. S., & Frantz, C. M. (2004). The connectedness to nature scale: A measure of individuals’ feeling in community with nature. Journal of Environmental Psychology, 24(4), 503–515.
  • Mazanec, J. A. (2000). Market segmentation. In J. Jafari (Ed.), Encyclopedia of tourism. London: Routledge.
  • McCarthy, J. (2004). Tourism-related waterfront development in historic cities: Malta's Cottonera Project. International Planning Studies, 9(1), 43–64.
  • McGehee, N. G., & Andereck, K. L. (2004). Factors predicting rural residents’ support of tourism. Journal of Travel Research, 43(2), 131–140.
  • Meier, K., & Kirchler, E. (1998). Social representations of the Euro in Austria. Journal of Economic Psychology, 19, 755–774.
  • Merrilees, B., Miller, D., & Herington, C. (2009). Antecedents of residents’ city brand attitudes. Journal of Business Research, 62(3), 362–367.
  • Molera, L., & Albaladejo, I. (2007). Profiling segments of tourists in rural areas of South-Eastern Spain. Tourism Management, 28(3), 757–767.
  • Moscardo, G. (2011). Exploring social representations of tourism planning: Issues for governance. Journal of Sustainable Tourism, 19(4–5), 423–436.
  • Moscovici, S. (1961). La Psychoanalyse, son Image et son Public [Psychoanalysis: Its image and its public]. Paris: Presses Universitaires de France.
  • Moscovici, S. (1981). On social representations. In J. Forgas (Ed.), Social cognition (pp. 181–209). London: Academic.
  • Murphy, P. E. (1985). Tourism: A community approach. London: Routledge.
  • Neal, W. D. (2000). Market segmentation. In C. Chakrapani (Ed.), Marketing research: State of the art perspectives (pp. 375–399). American Marketing Association/Professional Marketing Research Society. Oxford: Butterworth-Heinemann.
  • Nepal, S. K. (2008). Residents’ attitudes to tourism in Central British Columbia, Canada. Tourism Geographies, 10(1), 42–65.
  • Nunkoo, R. (2015). Tourism development and trust in local government. Tourism Management, 46, 623–634.
  • Nunkoo, R., & Gursoy, D. (2012). Residents’ support for tourism: An identity perspective. Annals of Tourism Research, 39(1), 243–268.
  • Nunkoo, R., & Ramkissoon, H. (2010). Modeling community support for a proposed integrated resort project. Journal of Sustainable Tourism, 18(2), 257–277.
  • Palmer, A., Koenig-Lewis, N., & Jones, L. E. M. (2013). The effects of residents’ social identity and involvement on their advocacy of incoming tourism. Tourism Management, 38, 142–151.
  • Pearce, P. L., Moscardo, G., & Ross, G. F. (1996). Tourism community relationships. Oxford: Pergamon.
  • Pérez, E., & Nadal, J. (2005). Host community perceptions: A cluster analysis. Annals of Tourism Research, 32(4), 925–941.
  • Philogene, G., & Deaux, K. (2001). Introduction. In K. Deaux & G. Philogene (Eds.), Representations of the social: Bridging theoretical traditions (pp. 1–7). Oxford: Blackwell.
  • Pizam, A., Uriely, N., & Reichel, A. (2000). The intensity of tourist–host social relationship and its effects on satisfaction and change of attitudes: The case of working tourists in Israel. Tourism Management, 21(4), 395–406.
  • Poudel, S., Nyaupane, G., & Budruk, M. (2016). Stakeholders’ perspective of sustainable tourism development: A new approach to measuring outcomes. Journal of Travel Research, 55(4), 465–480.
  • Prayag, G. (2010). Images as pull factors of a tourist destination: A factor-cluster segmentation analysis. Tourism Analysis, 15, 213–226.
  • Prayag, G., & Ryan, C. (2012). Antecedents of tourists’ loyalty to Mauritius: The role and influence of destination image, place attachment, personal involvement and satisfaction. Journal of Travel Research, 51(3), 342–356.
  • Qu, H., Kim, L. H., & Im, H. H. (2011). A model of destination branding: Integrating the concepts of the branding and destination image. Tourism Management, 32(3), 465–476.
  • Ramkissoon, H., & Nunkoo, R. (2011). City image and perceived tourism impact: Evidence from Port Louis, Mauritius. International Journal of Hospitality and Tourism Administration, 12(2), 123–143.
  • Reid, L., & Reid, S. (1997). Traveler geographic origin and market segmentation for small Island nations: The barbados case. Journal of Travel & Tourism Marketing, 6(3–4), 5–21.
  • Reiser, D., & Crispin, S. (2009). Local perceptions of the reimaging process: The case of the sullivans cove waterfront precinct. Journal of Place Management and Development, 2(2), 109–124.
  • Rollero, C., & Piccoli, N. (2010). Place attachment, identification, and environment perception: An empirical study. Journal of Environmental Psychology, 30, 198–205.
  • Scannell, L., & Gifford, R. (2010). The relations between natural and civic place attachment and pro-environmental behavior. Journal of Environmental Psychology, 30, 289–297.
  • Schroeder, T. (1996). The relationship of residents’ image of their state as a tourist destination and their support for tourism. Journal of Travel Research, 34(4), 71–73.
  • Schultz, P. W., Shriver, C., Tabanico, J. J., & Khazian, A. M. (2004). Implicit connections with nature. Journal of Environmental Psychology, 24(1), 31–42.
  • Shani, A., & Uriely, N. (2012). VFR tourism: The host experience. Annals of Tourism Research, 39(1), 421–440.
  • Short, J. R., Benton, L. M., Luce, W. B., & Walton, J. (1993). Reconstructing the image of an industrial city. Annals of American Geographers, 83, 207–224.
  • Simpson, F. (1999). Tourist impact in the historic centre of Prague: Resident and visitor perceptions of the historic built environment. The Geographical Journal, 165, 173–185.
  • Snaith, T., & Haley, A. (1999). Residents opinions of tourism development in the historic city of York, England. Tourism Management, 20(5), 595–603.
  • Stedman, R. C. (2003). Is it really just a social construction? The contribution of the physical environment to sense of place. Society and Natural Resources, 16, 671–685.
  • Stylidis, D., Biran, A., Sit, J., & Szivas, E. (2014). Residents’ support for tourism development: The role of residents’ place image and perceived tourism impacts. Tourism Management, 45, 260–274.
  • Stylidis, D., Sit, J., & Biran, A. (2016). An exploratory study of residents’ perception of place image: The case of Kavala. Journal of Travel Research, 55(5), 659–674.
  • Tamajón, L., & Valiente, G. (2017). Barcelona seen through the eyes of TripAdvisor: Actors, typologies and components of destination image in social media platforms. Current Issues in Tourism, 20, 33–37.
  • Teye, V., Sirakaya, E., & Sonmez, S. (2002). Residents’ attitude toward tourism development. Annals of Tourism Research, 29(3), 668–688.
  • Tuan, Y. F. (1974). Topophilia: A study of environmental perception, attitudes, and values. Englewood Cliffs, NJ: Prentice-Hall.
  • Twigger-Ross, C., Bonaiuto, M., & Breakwell, G. (2003). Identity theories and environmental psychology. In M. Bonnes, T. Lee, & M. Bonaiuto (Eds.), Psychological theories for environmental issues (pp. 203–233). Aldershot: Ashgate.
  • Vargas-Sanchez, A., Plaza-Mejia, M. A., & Porras-Bueno, N. (2009). Understanding residents’ attitudes toward the development of industrial tourism in a former mining community. Journal of Travel Research, 47(3), 373–387.
  • Virgo, B., & de Chernatony, L. (2006). Delphic brand visioning to align stakeholder buy-in to the city of Birmingham Brand. Journal of Brand Management, 13(6), 379–392.
  • Walls, A., Shani, A., & Rompf, P. D. (2008). The nature of gratuitous referrals in tourism: Local residents’ perspective. International Journal of Contemporary Hospitality Management, 20, 647–663.
  • Wang, S., & Xu, H. (2015). Influence of place-based senses of distinctiveness, continuity, self-esteem and self-efficacy on residents’ attitude towards tourism. Tourism Management, 47, 241–250.
  • Weaver, D., & Lawton, L. (2013). Resident perceptions of a contentious tourism event. Tourism Management, 37, 165–175.
  • Wedel, M., & Kamakura, W. (1998). Market segmentation - conceptual and methodological foundations. Boston, MA: Kluwer Academic Publishers.
  • Williams, J., & Lawson, R. (2001). Community issues and the resident opinions of tourism. Annals of Tourism Research, 28(2), 269–290.
  • Williams, P., & Soutar, G. N. (2009). Value satisfaction and behavioural intentions in an adventure tourism context. Annals of Tourism Research, 36, 413–438.
  • Wilson, S., Fesenmaier, D., Fesenmaier, J., & van Es, J. (2001). Factors for success in rural tourism development. Journal of Travel Research, 40, 132–138.
  • Xie, H., Bao, J., & Kerstetter, D. (2014). Examining the effects of tourism impacts on satisfaction with tourism between native and non-native residents. International Journal of Tourism Research, 16(3), 241–249.
  • Yoon, Y., & Uysal, M. (2005). An examination of the effects of motivation and satisfaction on destination loyalty: A structural model. Tourism Management, 26, 45–56.
  • Zeugner-Roth, K. Z., & Žabkar, V. (2015). Bridging the gap between country and destination image: Assessing common facets and their predictive validity. Journal of Business Research, 68(9), 1844–1853.
  • Zhang, H., Fu, X., Cai, L., & Lu, L. (2014). Destination image and tourist loyalty: A meta-analysis. Tourism Management, 40, 213–223

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.