20
Views
0
CrossRef citations to date
0
Altmetric
Original Articles

Measuring quality by process capability indices and the effects of non-normality

&
Pages 127-142 | Received 01 Apr 1998, Published online: 14 Jun 2013

References

  • Victor , E. K. 1986 . Process capability indices . Journal of Quality Technology , 18 ( 1 ) January : 41 – 52 .
  • Spiring , F. A. 1991 . The Cpm index . Quality Progress , 24 ( 2 ) February : 57 – 61 .
  • Chan , L. K. , Cheng , S. W. and Spiring , F. A. 1988 . A new measure of process capability: Cpm . Journal of Quality Technology , 20 ( 2 ) July : 162 – 175 .
  • Boyles , R. A. 1991 . The Taguchi capability index . Journal of Quality Technology , 23 ( 1 ) January : 17 – 26 .
  • Johnson , T. 1992 . The relationship of Cpm to squared error loss . Journal of Quality Technology , 24 ( 4 ) October : 211 – 215 .
  • Rodriguez , R. N. 1992 . Recent developments in process capability analysis . Journal of Quality Technology , 24 ( 4 ) October : 176 – 187 .
  • Gunter , B. H. 1989 . The use and abuse of Cpk, Parts 1–4 . Quality Progress , 22 January : 72 – 87 . March, pp. 108–109, May, pp. 79–80, July, pp. 86–87
  • Steenburgh , T. J. and Gunter , B. H. 1991 . The use and abuse of Cpk revisited . Quality Progress , 24 ( 1 ) January : 90 – 94 .
  • McCoy , P. F. 1991 . Using performance indexes to monitor production processes . Quality Progress , 24 ( 2 ) February : 49 – 55 .
  • Chen , L. K. , Cheng , S. W. and Spiring , F. A. 1988 . “ The robustness of the process capability index, Cp, to departure from normality ” . In Statistical Theory and Data Analysis II , Edited by: Matusita , K. 223 – 239 . Elsevier Science Publishers B. V., North-Holland . in
  • Kushler , R. H. and Hurley , R. 1992 . Confidence bounds for capability indices . Journal of Quality Technology , 24 ( 4 ) October : 188 – 195 .
  • Pearn , W. L. , Kotz , S. and Johnson , N. L. 1992 . Distributional and inferential properties of process capability indices . Journal of Quality Technology , 24 ( 4 ) October : 216 – 231 .
  • Gilchrist , W. 1993 . Modelling capability . J. Opl. Res. Soc. , 44 ( 9 ) : 909 – 923 .
  • Clements , J. A. 1989 . Process capability calculations for non-normal distributions . Quality Piogress , 22 ( 9 ) September : 95 – 100 .
  • Rao , S. S. and Xia , W. 1994 . Do high Cp, Cpk guarantee high quality level? . Proceedings of the Midwest Business Administration Association Conference (POM Section) . March 1994 , Chicago .
  • Finucan , H. M. 1964 . A Note on Kurtosis . Journal of the Royal Statistical Society, B , 26 : 111 – 112 .
  • Kendall , M. G. and Stuart , A. 1969 . The Advanced Theory of Statistics , New York : Hafner Publishing Company .
  • Evans , J. R. and Lindsay , W. M. 1993 . The Management and Control of Quality , Second , St. Paul , Minnesota : West Publishing Company .
  • Department of Commerce , U. S. 1953 . Tables of Normal Probability Functions , National Bureau of Standards Applied Mathematics Series Vol. 23 ,
  • Pearson , K. 1965 . Tables of the Incomplete Gama-Functions , Cambridge : University Press .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.