The Functionality of Websites as Export Marketing Channels for Small and Medium Enterprises

References

• Amor D 2000 The E‐business Revolution Upper Saddle River NJ Prentice Hall PTR
   Google Scholar
• Awad EM 2002 Electronic Commerce from Vision to Fulfillment Upper Saddle River NJ Prentice Hall
   Google Scholar
• Buckley P Montes S ‘Main Street in the Digital Age: How Small and Medium‐Sized Businesses are Using the Tools of the New Economy’ 2002 online at: http://doc.gov, February
   Google Scholar
• Butler S ‘The State of Electronic Invoicing and Payment’ 2001 online at: http://www.entrepreneur.com, 5 November
   Google Scholar
• Butler S ‘Small Business's Internet Usage’, 2002 online at: http://www.entrepreneur.com, 1 April
   Google Scholar
• Canadian Electronics . 2001 . ‘Small‐medium Sized Businesses Slow to Embrace E‐business’ . Canadian Electronics , 16 (2) : 1
   Google Scholar
• Cassano , G . 2002 . ‘The Business of E‐business’ . Australian CPA , 72 (1) : 64 – 5 .
   Google Scholar
• Chaston , I , Badger , B , Mangles , T and Sadler‐Smith , E . 2001 . ‘The Internet and E‐commerce: An Opportunity to Examine Organizational Learning in Progress in Small Manufacturing Firms? . International Small Business Journal , 19 (2) : 13 – 30 .
   Google Scholar
• CyberAtlas ‘B2B E‐Commerce Will Survive Growing Pains’, 2001 online at: http://cyberatlas/internet.com, [accessed July 2003]
   Google Scholar
• DaCosta E 2001 Global E‐Commerce Strategies for Small Businesses Cambridge MA The MIT Press
   Google Scholar
• Daniel , E , Wilson , H and Myers , A . 2002 . ‘Adoption of E‐commerce by SMEs in the UK’ . International Small Business Journal , 20 (3) : 253 – 70 .
   Google Scholar
• Deitel HM Deitel PJ Steinbuhler K 2001 E‐Business E‐Commerce for Managers Upper Saddle River NJ Prentice Hall
   Google Scholar
• Drucker P 1974 Management Tasks Responsibilities Practices New York Harper & Row
   Google Scholar
• The Economist ‘Survey: Business and the Internet: The Net Imperative’ 1999 351 (8125, June) B5 B11
   Google Scholar
• Eisenmann TR 2002 Internet Business Models Text and Cases Boston MA McGraw‐Hill Irwin
   Google Scholar
• eMarketer ‘Europe E‐Commerce to Grow Fourfold to 2006’ 2003 online at: www.emarketer.com, 3 July
   Google Scholar
• Export.gov ‘Trade State Express – State Export Data’, 2004 online at: http://ese.export.gov
   Google Scholar
• Farhoomand A Lovelock P 2001 Global E‐commerce New York Prentice Hall
   Google Scholar
• Gould , S . 2001 . ‘Untangling the Web’ . Financial Management , 9 : ISSN 14719185 (January)
   Google Scholar
• Harrison‐Walker , LJ . 2002 . ‘If You Build It, They Will Come? Barriers to International E‐marketing’ . Journal of Marketing Theory and Practice , 10 (2, Spring) : 12 – 21 .
   Google Scholar
• Hayes M ‘Companies Scale Back Because of a Slow Economy and Poor Results’, 2002 online at: http://InformationWeek.com, 17 June
   Google Scholar
• Karkoviata , L . 2001 . ‘SMEs Reluctant To Go Online’ . Asian Business , 37 (4) : 75 – 7 .
   Google Scholar
• Kim , Y . 1998 . ‘A Study on Marketing Channel Satisfaction in International Markets’ . Logistics Information Management , 11 (4) : 224 – 31 .
   Google Scholar
• Kleindl BA 2003 Strategic Electronic Marketing United States Thomson Southwestern
   Google Scholar
• Komenar M 1997 Electronic Marketing New York John Wiley & Sons
   Google Scholar
• Korchak , R and Rodman , R . 2001 . ‘E‐Business Adoption Among US Small Manufacturers and the Role of Manufacturing Extension’ . Economic Development Review , Winter : 20 – 5 .
   Google Scholar
• Kosiur D 1997 Understanding Electronic Commerce Redmond WA Microsoft Press
   Google Scholar
• Kotler P 2003 Marketing Management 11th edn Englewood Cliffs NJ Prentice‐Hall
   Google Scholar
• Krishnamurthy S 2003 E‐Commerce Management United States Thomson South‐Western
   Google Scholar
• Langer M 2000 Putting Your Small Business on the Web Berkeley CA Peachpit Press
   Google Scholar
• Miller R 2003 The Online Rules of Successful Companies New York FT Prentice Hall
   Google Scholar
• Mohammed RA Fisher RJ Jaworski BJ Paddison GJ 2004 Internet Marketing Boston MA McGraw Hill Irwin
   Google Scholar
• Nasbitt J 1994 Global Paradox New York Avon Books
   Google Scholar
• National Federation of Independent Business 2001 ‘National Small Business Poll’, 1 (2) online at: http://NFIB.com, accessed June 2003
   Google Scholar
• Oz E 2002 Foundations of E‐Commerce Upper Saddle River NJ Prentice‐Hall
   Google Scholar
• Pastore M ‘High Growth Rates Predicted for B2B E‐Commerce’, 1999 online at: http://cyberatlas.internet.com, accessed July 2003
   Google Scholar
• Pelton LE Strutton D Lumpkin JR 2002 Marketing Channels A Relationship Management Approach Boston MA McGraw‐Hill Irwin
   Google Scholar
• Phillips C Doole I Lowe R 1994 International Marketing Strategy New York Routledge
   Google Scholar
• Pratt JH ‘E‐Biz: Strategies for Small Business Success’ 2002 published by the Small Business Administration Office of Advocacy, (October)
   Google Scholar
• Quelch , JA and Klein , LR . 1996 . ‘The Internet and International Marketing’ . Sloan Management Review , 39 (3) : 60 – 75 .
   Google Scholar
• Rayport JF Jaworski BJ 2004 Introduction to E‐commerce Boston MA McGraw‐Hill‐Irwin
   Google Scholar
• Rayport , JF and Sviokla , JJ . 1995 . ‘Exploiting the Virtual Value Chain’ . Harvard Business Review , 73 (6) : 75 – 86 .
   Web of Science ®Google Scholar
• Reding EE 2001 Building an eBusiness Boston MA McGraw‐Hill Irwin
   Google Scholar
• Reed , GC and Smith , JA . 2000 . ‘What Makes a New Business Start‐Up Successful?’ . Small Business Economics , 14 (3) : 165 – 82 .
   Web of Science ®Google Scholar
• Sandler M Boggs R ‘Small Business eCommerce – Paving the Way for the Next Generation of Opportunity’, 2001 online at: http://netobjects.com, 22 January
   Google Scholar
• Swatman , P . 2000 . ‘Internet for SMEs: A New Skill Road?’ . International Trade Forum , 3 : 22 – 4 .
   Google Scholar
• Turban E Jae L King D Chung HM 2002 Electronic Commerce: A Managerial Perspective Upper Saddle River NJ Prentice Hall
   Google Scholar
• US Census Bureau 2001 ‘Measuring Electronic Commerce’ a report by Thomas L. Mesenberg, Assistant Director of Economic Programs, (August)
   Google Scholar
• US Census Bureau 2002 ‘Advance Press Release: A Profile of U.S. Exporting Companies, 2000’ CB‐01–136, 18 October
   Google Scholar
• US Small Business Administration 2002 ‘E‐Biz: Strategies for Small Business Success’ online at: http://www.sba.gov/advo, accessed June 2003
   Google Scholar
• Van Beveren , J and Thomson , H . 2002 . ‘The Use of Electronic Commerce by SMEs in Victoria, Australia’ . Journal of Small Business Management , 40 (3) : 250 – 3 .
   Web of Science ®Google Scholar
• Weintraub , A . 2001 . ‘The Mini‐dots’ . Business Week, , 19 March : 44 – 8 .
   Google Scholar
• Wind J Mahajan V 2001 Digital Marketing New York John Wiley & Sons
   Google Scholar