Apology in victim–offender mediation

References

• Blackman, M. C., & Stubbs, E. C. (2001). Apologies: Genuine admissions of blameworthiness or scripted, sympathetic responses? Psychological Reports, 88, 45–50.10.2466/pr0.2001.88.1.45
   PubMed Web of Science ®Google Scholar
• Blecher, N. J. (2011). Sorry justice: Apology in Australian family group conferencing. Psychiatry, Psychology, and Law, 18, 95–116.10.1080/13218719.2010.509038
   Web of Science ®Google Scholar
• Bolitho, J. J. (2012). Restorative justice: The ideals and realities of conferencing for young people. Critical Criminology, 20, 61–78.10.1007/s10612-011-9150-z
   Web of Science ®Google Scholar
• Bonta, J., Wallace-Capretta, S., & Rooney, J. (1998). Restorative justice: An evaluation of the restorative resolutions project. (User report 1998-05). Ottawa: Solicitor General Canada.
   Google Scholar
• Brooks, R. L. (Ed.). (1999). When sorry isn’t enough. London: New York University Press.
   Google Scholar
• Dhami, M. K. (2012). Offer and acceptance of apology in victim-offender mediation. Critical Criminology: An International Journal, 20, 45–60.10.1007/s10612-011-9149-5
   Web of Science ®Google Scholar
• Goffman, E. (1971). Relations in public. New York, NY: Harper Colophon Books.
   Google Scholar
• Gold, G. J., & Weiner, B. (2000). Remorse, confession, group identity, and expectancies about repeating a transgression. Basic and Applied Social Psychology, 22, 291–300.10.1207/S15324834BASP2204_3
   Web of Science ®Google Scholar
• Hayes, H., McGee, T. R., Punter, H., & Cerruto, M. J. (2014). Agreements in restorative justice conferences: Exploring the implications of agreements for post-conference offending behaviour. British Journal of Criminology, 54, 109–127.10.1093/bjc/azt056
   Web of Science ®Google Scholar
• Hodgkins, H. S., & Liebeskind, E. (2003). Apology versus defence: Antecedents and consequences. Journal of Experimental Social Psychology, 39, 297–316.10.1016/S0022-1031(03)00024-6
   Web of Science ®Google Scholar
• Levi, D. L. (1997). The role of apology in mediation. New York University Law Review, 62, 1165–1210.
   Google Scholar
• Maxwell, G. M., & Morris, A. (1993). Family, victims and culture: Youth justice in New Zealand. Wellington: Social Policy Agency.
   Google Scholar
• Miers, D., Maguire, M., Goldie, S., Sharpe, K., Hale, C., Netten, A., ... Newburn, T. (2001). An exploratory evaluation of restorative justice schemes. ( Crime reduction research series paper 9). London: Home Office.
   Google Scholar
• Ohbuchi, K., Kameda, M., & Agarie, N. (1989). Apology as aggression control: Its role in mediating appraisal of and response to harm. Journal of Personality and Social Psychology, 56, 219–227.10.1037/0022-3514.56.2.219
   PubMed Web of Science ®Google Scholar
• Park, H. S., & Guan, X. (2009). Cross-cultural comparison of verbal and nonverbal strategies of apologizing. Journal of International and Intercultural Communication, 2, 66–87.10.1080/17513050802603471
   Google Scholar
• Poulson, B. (2003). A third voice: A review of empirical research on the psychological outcomes of restorative justice. Utah Law Review, 167–203.
   Google Scholar
• Retzinger, S., & Scheff, T. (1996). Strategy for community conferences: Emotions and social bonds. In B. Galaway & J. Hudson (Eds.), Restorative justice: International perspectives (pp. 315–336). Monsey, NY: Criminal Justice Press.
   Google Scholar
• Robbennolt, J. K. (2003). Apologies and legal settlement: An empirical examination. Michigan Law Review, 102, 460–516.10.2307/3595367
   Web of Science ®Google Scholar
• Scher, S. J., & Darley, J. M. (1997). How effective are the things people say to apologize? Effects of the realization of the Apology Speech Act. Journal of Psycholinguistic Research, 26, 127–140.10.1023/A:1025068306386
   Web of Science ®Google Scholar
• Schlenker, B. R., & Darby, B. W. (1981). The use of apologies in social predicaments. Social Psychology Quarterly, 44, 271–278.10.2307/3033840
   Web of Science ®Google Scholar
• Schmitt, M., Gollwitzer, M., Forster, N., & Montada, L. (2004). Effects of objective and subject account components on forgiving. The Journal of Social Psychology, 144, 465–486.10.3200/SOCP.144.5.465-486
   PubMed Web of Science ®Google Scholar
• Shapland, J., Atkinson, A., Atkinson, H., Chapman, B., Colledge, E., Dignan, J., … Sorsby, A. (2006). Restorative justice in practice: The second report from the evaluation of three schemes. The University of Sheffield Centre for Criminological Research Occasional Paper 2.
   Google Scholar
• Sherman, L. W., Strang, H., Angel, C., Woods, D., Barnes, G. C., Bennett, S., & Inkpen, N. (2005). Effects of face-to-face restorative justice on victims of crime in four randomized, controlled trials. Journal of Experimental Criminology, 1, 367–395.10.1007/s11292-005-8126-y
   Google Scholar
• Slocum, D., Allan, A., & Allan, M. M. (2011). An emerging theory of apology. Australian Journal of Psychology, 63, 83–92.10.1111/ajpy.2011.63.issue-2
   Web of Science ®Google Scholar
• Strang, H., Barnes, G., Braithwaite, J., & Sherman, L. W. (1999). Experiments in restorative policing: A progress report on the Canberra reintegrative shaming experiments (RISE). Australian Federal Police and Australian National University.
   Google Scholar
• Tavuchis, N. (1991). Mea culpa: A Sociology of apology and reconciliation. Stanford, CA: Stanford University Press.
   Google Scholar
• Tomlinson, E. C., Dineen, B. R., & Lewicki, R. J. (2004). The road to reconciliation: Antecedents of victim willingness to reconcile following a broken promise. Journal of Management, 30, 165–187.10.1016/j.jm.2003.01.003
   Web of Science ®Google Scholar
• Umbreit, M. S. (1995). Mediation of criminal conflict: An assessment of programs in four Canadian provinces. St. Paul: University of Minnesota.
   Google Scholar
• Umbreit, M. S., & Coates, R. B. (1992). Victim offender mediation. An analysis of programs in four states of the U.S. St. Paul: University of Minnesota.
   Google Scholar
• Umbreit, M. S., & Roberts, A. W. (1996). Mediation of criminal conflict in England: An assessment of services in Coventry and Leeds. St. Paul: University of Minnesota.
   Google Scholar
• Wooten, D. B. (2009). Say the right thing: Apologies, reputability, and punishment. Journal of Consumer Psychology, 19, 225–235.10.1016/j.jcps.2009.02.017
   Web of Science ®Google Scholar
• Wyrick, P. A., & Costanzo, M. A. (1999). Predictors of client participation in victim-offender mediation. Mediation Quarterly, 16, 253–267.10.1002/(ISSN)1541-1508
   Google Scholar