A dynamic sustainability Balanced Scorecard methodology as a navigator for exploring the dynamics and complexity of corporate sustainability strategy

References

• Akkermans, H A., and K. E. van Oorschot. 2002. “Developing a Balanced Scorecard with System Dynamics.” Proceeding of 2002 International Conference, System Dynamics Society, Palermo, Italy, July 2002.
   Google Scholar
• Akkermans, H A., and K. E. van Oorschot. 2005. “Relevance Assumed: A Case Study of Balanced Scorecard Development Using System Dynamics.” Journal of the Operational Research Society 56: 931–941. doi: 10.1057/palgrave.jors.2601923
   Web of Science ®Google Scholar
• Aragón-Correa, J A., and S. Sharma. 2003. “A Contingent Resource-Based View of Proactive Corporate Environmental Strategy.” The Academy of Management Review 28 (1): 71–88.
   Web of Science ®Google Scholar
• Azapagic, A. 2004. “Developing a Framework for Sustainable Development Indicators for the Mining and Minerals Industry.” Journal of Cleaner Production 12 (6): 639–662. doi: 10.1016/S0959-6526(03)00075-1
   Web of Science ®Google Scholar
• Azapagic, A., and S. Perdan. 2000. “Indicators of Sustainable Development for Industry: A General Framework.” Process Safety and Environmental Protection 78 (4): 243–261. doi: 10.1205/095758200530763
   Web of Science ®Google Scholar
• Barnabè, F. 2011. “A ‘System Dynamics-Based Balanced Scorecard’ to Support Strategic Decision Making: Insights from a Case Study.” International Journal of Productivity and Performance Management 60 (5): 446–473. doi: 10.1108/17410401111140383
   Google Scholar
• Bianchi, C., and G. B. Montemaggiore. 2008. “Enhancing Strategy Design and Planning in Public Utilities Through ‘Dynamic’ Balanced Scorecards: Insights from a Project in a City Water Company.” System Dynamics Review 24 (2): 175–213. doi: 10.1002/sdr.395
   Web of Science ®Google Scholar
• Brammer, S., and A. Millington. 2008. “Does It Pay to Be Different? An Analysis of the Relationship Between Corporate Social and Financial Performance.” Strategic Management Journal 29 (12): 1325–1343. doi: 10.1002/smj.714
   Web of Science ®Google Scholar
• Brammer, S J., and S. Pavelin. 2006. “Corporate Reputation and Social Performance: The Importance of Fit.” Journal of Management Studies 43 (3): 435–455. doi: 10.1111/j.1467-6486.2006.00597.x
   Web of Science ®Google Scholar
• Buysse, K., and A. Verbeke. 2003. “Proactive Environmental Strategies: A Stakeholder Management Perspective.” Strategic Management Journal 24 (5): 453–470. doi: 10.1002/smj.299
   Web of Science ®Google Scholar
• Capelo, C., and J. F. Dias. 2009. “A System Dynamics-Based Simulation Experiment for Testing Mental Model and Performance Effects of Using the Balanced Scorecard.” System Dynamics Review 25 (1): 1–34. doi: 10.1002/sdr.413
   Web of Science ®Google Scholar
• Ceresia, F., and G. B. Montemaggiore. 2010. “Applying the Goal Setting Practice in the Dynamic Balance Scorecard Learning and Growth Perspective.” Proceeding of 2010 International System Dynamics Conference, Seoul, South Korea, July 25–29, 2010, p. 110–122.
   Google Scholar
• Christmann, P. 2000. “Effects of ‘Best Practice’ of Environmental Management on Cost Advantage: the Role of Complementary Assets.” Academy of Management Journal 43 (4): 663–680. doi: 10.2307/1556360
   Web of Science ®Google Scholar
• Epstein, M J., and P. S. Wisner. 2001. “Using a Balanced Scorecard to Implement Sustainability.” Environmental Quality Management 11 (2): 1–10. doi: 10.1002/tqem.1300
   Google Scholar
• Erol, I., N. Cakar, D. Erel, and R. Sari. 2009. “Sustainability in the Turkish Retailing Industry.” Sustainable Development 17 (1): 49–67. doi: 10.1002/sd.369
   Web of Science ®Google Scholar
• Figge, F., T. Hahn, S. Schaltegger, and M. Wagner. 2002. “The Sustainability Balanced Scorecard – Linking Sustainability Management to Business Strategy.” Business Strategy and the Environment 11 (5): 269–284. doi: 10.1002/bse.339
   Google Scholar
• Fillaudeau, L., P. Blanpain-Avet, and G. Daufin. 2006. “Water, Wastewater and Waste Management in Brewing Industries.” Journal of Cleaner Production 14 (5): 463–471. doi: 10.1016/j.jclepro.2005.01.002
   Web of Science ®Google Scholar
• González-Benito, J., and Ó. González-Benito. 2005. “Environmental Proactivity and Business Performance: An Empirical Analysis.” Omega 33 (1): 1–15. doi: 10.1016/j.omega.2004.03.002
   Web of Science ®Google Scholar
• GRI (Global Reporting Initiative). 2011a. A New Phase: The Growth of Sustainability Reporting. GRI's year in review. Accessed 2015, January 25. https://www.globalreporting.org/resourcelibrary/GRI-Year-In-Review-2010-2011.pdf.
   Google Scholar
• GRI (Global Reporting Initiative). 2011b. Sustainability Reporting Guidelines. Accessed 2015, January 25. https://www.globalreporting.org/reporting/g4/Pages/default.aspx.
   Google Scholar
• Guthrie, J., S. Cuganesan, and L. Ward. 2008. “Industry Specific Social and Environmental Reporting: The Australian Food and Beverage Industry.” Accounting Forum 32 (1): 1–15. doi: 10.1016/j.accfor.2007.10.001
   Google Scholar
• Henriques, I., and P. Sadorsky. 1999. “The Relationship Between Environmental Commitment and Managerial Perceptions of Stakeholder Importance.” Academy of Management Journal 42 (1): 87–99. doi: 10.2307/256876
   Web of Science ®Google Scholar
• Hsu, C.-W., A. H. Hu, C.-Y. Chiou, and T.-C. Chen. 2011. “Using the FDM and ANP to Construct a Sustainability Balanced Scorecard for the Semiconductor Industry.” Expert Systems with Applications 38 (10): 12891–12899. doi: 10.1016/j.eswa.2011.04.082
   Web of Science ®Google Scholar
• Hsu, Y.-L., and C.-C. Liu. 2010. “Environmental Performance Evaluation and Strategy Management Using Balanced Scorecard.” Environmental Monitoring and Assessment 170 (1): 599–607. doi: 10.1007/s10661-009-1260-7
   PubMed Web of Science ®Google Scholar
• Hubbard, G. 2009. “Measuring Organizational Performance: Beyond the Triple Bottom Line.” Business Strategy and the Environment 18 (3): 177–191. doi: 10.1002/bse.564
   Web of Science ®Google Scholar
• Hudson, M., A. Smart, and M. Bourne. 2001. “Theory and Practice in SME Performance Measurement Systems.” International Journal of Operations & Production Management 21 (8): 1096–1115. doi: 10.1108/EUM0000000005587
   Web of Science ®Google Scholar
• ISO (International Organization for Standardization). 2011. ISO Annual Report 2011. Accessed 2015, January 25. http://www.iso.org/iso/about/annual_reports.htm.
   Google Scholar
• Joyner, B E., and D. Payne. 2002. “Evolution and Implementation: A Study of Values, Business Ethics and Corporate Social Responsibility.” Journal of Business Ethics 41 (4): 297–311. doi: 10.1023/A:1021237420663
   Web of Science ®Google Scholar
• Kaplan, R S., and D. P. Norton. 1992. The Balanced Scorecard-Measures that Drive Performance. Harvard Business Review 85 (7): 172–180.
   Google Scholar
• Kaplan, R S., and D. P. Norton. 1996. The Balanced Scorecard: Translating Strategy into Action. Boston, MA: Harvard Business School Press.
   Google Scholar
• Kaplan, R S., and D. P. Norton. 2000. The Strategy-Focused Organization: How Balanced Scorecard Companies Thrive in the New Business Environment. Boston, MA: Harvard Business School Press.
   Google Scholar
• Kaynak, H. 2003. “The Relationship Between Total Quality Management Practices and Their Effects on Firm Performance.” Journal of Operations Management 21 (4): 405–435. doi: 10.1016/S0272-6963(03)00004-4
   Web of Science ®Google Scholar
• Khanna, M., and W. R. Q. Anton. 2002. “Corporate Environmental Management: Regulatory and Market-Based Incentives.” Land Economics 78 (4): 539–558. doi: 10.2307/3146852
   Web of Science ®Google Scholar
• Länsiluoto, A., and M. Järvenpää. 2008. “Environmental and Performance Management Forces: Integrating “Greenness” into Balanced Scorecard.” Qualitative Research in Accounting & Management 5 (3): 184–206. doi: 10.1108/11766090810910218
   Google Scholar
• Länsiluoto, A., and M. Järvenpää. 2010. “Greening the Balanced Scorecard.” Business Horizons 53 (4): 385–395. doi: 10.1016/j.bushor.2010.03.003
   Web of Science ®Google Scholar
• Laurinkevičiūtė, A., L. Kinderytė, and Ž. Stasiškienė. 2008. “Corporate Decision-Making in Furniture Industry: Weight of EMA and Sustainability Balanced Scorecard, Environmental Research.” Engineering and Management 43 (1): 69–79.
   Google Scholar
• Leon-Soriano, R., M. J. Muñoz-Torres, and R. Chalmeta-Rosaleñ. 2010. “Methodology for Sustainability Strategic Planning and Management.” Industrial Management & Data Systems 110 (2): 249–268. doi: 10.1108/02635571011020331
   Web of Science ®Google Scholar
• Lipe, M G., and S. E. Salterio. 2000. “The Balanced Scorecard: Judgmental Effects of Common and Unique Performance Measures.” The Accounting Review 75 (3): 283–298. doi: 10.2308/accr.2000.75.3.283
   Web of Science ®Google Scholar
• Magrini, A., and L. d. S. Lins. 2007. “Integration Between Environmental Management and Strategic Planning in the Oil and Gas Sector.” Energy Policy 35 (10): 4869–4878. doi: 10.1016/j.enpol.2007.04.033
   Web of Science ®Google Scholar
• McGarvey, B., and B. Hannon. 2004. Dynamic Modeling for Business Management, an Introduction. New York, NY: Springer-Verlag.
   Google Scholar
• Melnyk, S A., R. P. Sroufe, and R. Calantone. 2003. “Assessing the Impact of Environmental Management Systems on Corporate and Environmental Performance.” Journal of Operations Management 21 (3): 329–351. doi: 10.1016/S0272-6963(02)00109-2
   Web of Science ®Google Scholar
• Molina-Azorin, J E., E. Claver-Cortes, J. Pereira-Moliner, and J. J. Tari. 2009. “Environmental Practices and Firm Performance: An Empirical Analysis in the Spain Hotel Industry.” Journal of Cleaner Production 17: 516–524. doi: 10.1016/j.jclepro.2008.09.001
   Web of Science ®Google Scholar
• Mooraj, S., D. Oyon, and D. Hostettler. 1999. “The Balanced Scorecard: A Necessary Good or an Unnecessary Evil?” European Management Journal 17 (5): 481–491. doi: 10.1016/S0263-2373(99)00034-1
   Google Scholar
• Moreo, A., F. J. DeMicco, and L. Xiong. 2009. “Towards a Model to Measure the Quality of Environmental Sustainability: The Hospitality Environmental Scorecard.” Journal of Quality Assurance in Hospitality & Tourism 10 (1): 44–58. doi: 10.1080/15280080802713728
   Google Scholar
• Neely, A., M. Gregory, and K. Platts. 2005. “Performance Measurement System Design: A Literature Review and Research Agenda.” International Journal of Operations & Production Management 25 (12): 1228–1263. doi: 10.1108/01443570510633648
   Web of Science ®Google Scholar
• Nielsen, S., and E. H. Nielsen. 2008. “System Dynamics Modelling for a Balanced Scorecard: Computing the Influence of Skills, Customers, and Work in Process on the Return on Capital Employed.” Management Research News 31 (3): 169–188. doi: 10.1108/01409170810851276
   Google Scholar
• Nikolaou, E I., and T. Tsalis. 2013. “Development a Balanced Scorecard Framework.” Ecological Indicators 34: 76–86. doi: 10.1016/j.ecolind.2013.04.005
   Web of Science ®Google Scholar
• Nordheim, E., and G. Barrasso. 2007. “Sustainable Development Indicators of the European Aluminium Industry.” Journal of Cleaner Production 15 (3): 275–279. doi: 10.1016/j.jclepro.2006.02.004
   Web of Science ®Google Scholar
• Norreklit, H. 2000. “The Balance on the Balanced Scorecard: A Critical Analysis of Some of Its Assumptions.” Management Accounting Research 11 (1): 65–88. doi: 10.1006/mare.1999.0121
   Google Scholar
• Orlitzky, M., F. L. Schmidt, and S. L. Rynes. 2003. “Corporate Social and Financial Performance: A Meta-analysis.” Organization Studies 24 (3): 403–441. doi: 10.1177/0170840603024003910
   Web of Science ®Google Scholar
• Pan, J.-N. 2003. “A Comparative Study on Motivation for and Experience with ISO 9000 and ISO 14000 Certification Among Far Eastern Countries.” Industrial Management & Data Systems 103 (8): 564–578. doi: 10.1108/02635570310497611
   Web of Science ®Google Scholar
• Panayiotou, N A., K. G. Aravossis, and P. Moschou. 2009. “A New Methodology Approach for Measuring Corporate Social Responsibility Performance.” Water, Air, and Soil Pollution: Focus 9 (1): 129–138. doi: 10.1007/s11267-008-9204-8
   Google Scholar
• Ruf, B M., K. Muralidhar, R. M. Brown, J. J. Janney, and K. Paul. 2001. “An Empirical Investigation of the Relationship Between Change in Corporate Social Performance and Financial Performance: A Stakeholder Theory Perspective.” Journal of Business Ethics 32 (2): 143–156. doi: 10.1023/A:1010786912118
   Web of Science ®Google Scholar
• Schaltegger, S., and T. Synnestvedt. 2002. “The Link Between ‘Green’ and Economic Success: Environmental and Economic Performance.” Journal of Environmental Management 65: 339–346.
   PubMed Web of Science ®Google Scholar
• Schaltegger, S., and M. Wagner. 2006. “Managing Sustainability Performance Measurement and Reporting in an Integrated Manner. Sustainability Accounting as the Link Between the Sustainability Balanced Scorecard and Sustainability Reporting.” In Sustainability Accounting and Reporting, edited by S. Schaltegger, M. Bennett, and R. Burritt, 681–697. Amsterdam: Springer.
   Google Scholar
• Schoeneborn, F. 2003. “Linking Balanced Scorecard to System Dynamics.” Proceeding of 2003 International Conference, System Dynamics Society, New York, July 24, 2003.
   Google Scholar
• Shaw, S., B. D. Grant, and J. Mongan. 2010. “Developing Environmental Supply Chain Performance Measures.” Benchmarking: An International Journal 17 (3): 320–339. doi: 10.1108/14635771011049326
   Google Scholar
• Sidiropoulos, M., Y. Mouzakitis, E. Adamides, and S. Goutsos. 2004. “Applying Sustainable Indicators to Corporate Strategy: The Eco-balanced Scorecard.” Environmental Research, Engineering and Management 1 (27): 28–33.
   Google Scholar
• Singh, R K., H. R. Murty, S. K. Gupta, and A. K. Dikshit. 2007. “Development of Composite Sustainability Performance Index for Steel Industry.” Ecological Indicators 7 (3): 565–588. doi: 10.1016/j.ecolind.2006.06.004
   Web of Science ®Google Scholar
• Sloper, P., K. Linard, and D. Paterson. 1999. “Towards a Dynamic Feedback Framework for Public Sector Performance.” Proceedings of 1999 International System Dynamics & ANZSYS Conference, Wellington, New Zealand.
   Google Scholar
• Steramn, J D. 2000. Business Dynamics. System Thinking and Modeling for a Complex World. Boston, MA: Irwin/McGraw-Hill Higher Education.
   Google Scholar
• Thanaraksakul, W., and B. Phruksaphanrat. 2009. “Supplier Evaluation Framework Based on Balanced Scorecard with Integrated Corporate Social Responsibility Perspective.” Proceedings of 2009 International Multiconference of Engineers and Computer Scientists. Vol. II IMECS, Hong Kong, March 18–20, 2009.
   Google Scholar
• Toms, J S. 2002. “Firm Resources, Quality Signals and the Determinants of Corporate Environmental Reputation: Some UK Evidence.” The British Accounting Review 34 (3), 257–282. doi: 10.1006/bare.2002.0211
   Google Scholar
• Tsai, W.-H., W.-C. Chou, and W. Hsu. 2009. “The Sustainability Balanced Scorecard as a Framework for Selecting Socially Responsible Investment: An Effective MCDM Model.” Journal of the Operational Research Society 60 (10): 1396–1410. doi: 10.1057/jors.2008.91
   Web of Science ®Google Scholar
• Van Der Woerd, F., and T. van den Brink. 2004. “Feasibility of a Responsive Business Scorecard – a Pilot Study.” Journal of Business Ethics 55 (2): 173–186. doi: 10.1007/s10551-004-1900-3
   Web of Science ®Google Scholar
• Wagner, M. 2005. “How to Reconcile Environmental and Economic Performance to Improve Corporate Sustainability: Corporate Environmental Strategies in the European Paper Industry.” Journal of Environmental Management 76: 105–118. doi: 10.1016/j.jenvman.2004.11.021
   PubMed Web of Science ®Google Scholar
• Wagner, M. 2007. “Integration of Environmental Management with Other Managerial Functions of the Firm: Empirical Effects on Drivers of Economic Performance.” Long Range Planning 40 (6): 611–628. doi: 10.1016/j.lrp.2007.08.001
   Web of Science ®Google Scholar
• Warren, K. 2008. Strategic Management Dynamics. Chichester: Wiley.
   Google Scholar
• WBCSD (World Business Council for Sustainable Development). 2002. Sustainable Development Reporting. Striking the Balance. Switzerland: Atar Presse SA.
   Google Scholar
• Wolstenholme, E. 1998. “Balanced Strategies for Balanced Scorecards: The Role of System Dynamics in supporting Balanced Score Cards and Value Based Management.” Proceedings of 1998 International Conference, System Dynamics Society, Quebec, Canada.
   Google Scholar
• Wu, S.-I., and S.-Y. Liu. 2010. “The Performance Measurement Perspectives and Causal Relationship for ISO-Certified Companies: A Case of Opto-electronic Industry.” International Journal of Quality & Reliability Management 27 (1): 27–47. doi: 10.1108/02656711011009290
   Google Scholar
• Yongvanich, K., and J. Guthrie. 2006. “An Extended Performance Reporting Framework for Social and Environmental Accounting.” Business Strategy and the Environment 15 (5): 309–321. doi: 10.1002/bse.541
   Google Scholar
• Zyglidopoulos, S C. 2001. “The Impact of Accidents on Firm's Reputation for Social Performance. Business Strategy and the Environment.” Business and Society 40 (4): 416–441. doi: 10.1177/000765030104000404
   Google Scholar