1,170
Views
0
CrossRef citations to date
0
Altmetric
Research Article

A reappraisal of the marketing offerings: consumer experience from the perspective of post-structural semiotics

Received 26 Dec 2021, Accepted 06 Feb 2023, Published online: 21 Feb 2023

References

  • Aaker, David A. 2004. Brand Portfolio Strategy. New York: Free Press.
  • Antéblian, Blandine, Marc Filser, and Claire Roederer. 2013. “L’expérience du consommateur dans le commerce de detail.” Recherche et Applications en Marketing 28 (3): 84–113. doi:10.1177/0767370113497868.
  • Arnould, Eric J., and Linda L. Price. 1993. “River Magic. Extraordinary Experience and the Extended Service Encounter.” Journal of Consumer Research 20 (1): 24–45. doi:10.1086/209331.
  • Badot, Olivier, and Bernard Cova. 1992. Néo-marketing. Paris: ESF.
  • Boutaud, Jean-Jacques. 2007. “Du sens, des sens. Sémiotique, marketing et communication en terrain sensible.” Semen 23: 1–15. doi:10.4000/semen.5011.
  • Carù, Antonella, and Bernard Cova. 2003. “Revisiting Consumption Experience. A More Humble but Complete View of the Concept.” Marketing Theory 3 (2): 267–286. doi:10.1177/14705931030032004.
  • Carù, Antonella, and Bernard Cova. 2006a. “Expériences de consommation et marketing expérientiel.” Revue française de gestion 162 (3): 99–113. doi:10.3166/rfg.162.99-115.
  • Carù, Antonella, and Bernard Cova. 2006b. “Expériences de marque: comment favoriser l’immersion du consommateur?” Décisions Marketing 41: 43–52. doi:10.7193/DM.041.43.52.
  • Demuru, Paolo. 2020. “Between Accidents and Explosions: Indeterminacy and Aesthesia in the Becoming of History.” Bakhtiniana 15 (1): 83–109. doi:10.1590/2176-457342629.
  • Featherstone, Mike. 2007. Consumer Culture and Postmodernism. 2nd ed. London: Sage.
  • Filser, Marc. 2002. “Le marketing de la production d’expérience.” Décisions Marketing 28 (4): 13–21. doi:10.7193/DM.028.13.22.
  • Firat, A. Fuat, and Alladi Venkatesh. 1995. “Liberatory Postmodernism and the Reenchantment of Consumption.” Journal of Consumer Research 22 (3): 239–267. doi:10.1086/209448.
  • Fontanille, Jacques. 2008. Pratiques sémiotiques. Paris: PUF.
  • Greimas, Algirdas J. 1969. Sémantique structurale. Paris: PUF.
  • Greimas, Algirdas J. 1983. Du sens II. Paris: Seuil.
  • Grewal, Dhruv, Michael Levy, and Vineeth Kumar. 2009. “Customer Experience Management in Retailing.” Journal of Retailing 85 (1): 1–14. doi:10.1016/j.jretai.2009.01.001.
  • Hetzel, Patrick. 2002. Planète conso. Marketing expérientiel et nouveaux univers de consommation. Paris: Éditions d’Organisation.
  • Holbrook, Morris B., and Elizabeth C. Hirschman. 1982. “The Experiential Aspects of Consumption.” Journal of Consumer Research 9 (2): 132–140. doi:10.1086/208906.
  • Holt, Douglas B. 1995. “How Consumer Consumes. A Typology of Consumer Practices.” Journal of Consumer Research 22: 1–16. doi:10.1086/209431.
  • Jameson, Frederic. 1989. Postmodernism. Or, the Cultural Logic of Late Capitalism. Washington, DC: Maisonneuve Press.
  • Kotler, Philip, Kevin L. Keller, Delphine Manceau, and Aurélie Hemonnet. 2019. Marketing Management. 16th ed. Paris: Pearson.
  • Landowski, Eric. 2004. Passions sans nom. Limoges: PULIM.
  • Landowski, Eric. 2005. Les interactions risquées. Limoges: PULIM.
  • Landowski, Eric. 2012. “Voiture et peinture. De l’utilisation à la pratique.” Galaxia 24: 241–254.
  • Landowski, Eric. 2021. “Complexifications interactionnelles.” Acta Semiotica 2: 41–61. doi:10.23925/2763-700X.2021n2.56786.
  • Lipovetsky, Gilles. 2006. Le Bonheur paradoxal. Essai sur la société d'hyperconsommation. Paris: Gallimard.
  • MacInnis, Deborah J. 2011. “A Framework for Conceptual Contributions in Marketing.” Journal of Marketing 75 (4): 136–154. doi:10.1509/jmkg.75.4.136.
  • Marion, Gilles. 2003. “Le marketing ‘expérientiel’: Une nouvelle étape ? Non de nouvelles lunettes.” Décisions Marketing 30: 87–91. doi:10.7193/DM.030.87.91.
  • Marion, Gilles. 2016. Le consommateur coproducteur de valeur. Cormelles-le- Royal: EMS.
  • Martucelli, Danilo. 1999. Sociologies de la modernité. L'itinéraire du XXe siècle. Paris: Gallimard.
  • Perusset, Alain. 2020a. Sémiotique des formes de vie. Monde de sens, manières d’être. Louvain-la-Neuve: De Boeck Supérieur.
  • Perusset, Alain. 2020b. “Les métamorphoses de l’objet. Aperçu d’une sémiotique des corps-actants.” Actes Sémiotiques 123: 1–21. doi:10.25965/as.6507.
  • Perusset, Alain. 2022. “Éléments de sémiotique catégorielle.” Actes Sémiotiques 126: 185–201. doi:10.25965/as.7443.
  • Perusset, Alain. 2023. “How Post-Structural Semiotics Can Model Categories: From Greimasian Semantics to Categorial Semiotics.” Signata. To be Published.
  • Petitimbert, Jean-Paul. 2021. “The Value of Emptiness: MUJI’s Strategies.” Acta Semiotica 1: 67–85. doi:10.23925/2763-700X.2021n1.54155.
  • Pine, Joseph B., and James H. Gilmore. 1999. The Experience Economy. Boston, MA: Harvard Business School Press.
  • Rastier, François. 2009. Sémantique interprétative. 3rd ed. Paris: PUF.
  • Ritzer, George. 1999. Enchanting a Disenchanted World. Thousand Oaks: Pine Forge Press.
  • Roederer, Claire, and Marc Filser. 2015. Le marketing expérientiel. Vers un marketing de la cocreation. Paris: Vuibert.
  • Schmitt, Bernd. 1999. Experiential Marketing. New York: The Free Press.
  • Schmitt, Bernd, and Lia Zarantonello. 2013. “Consumer Experience and Experiential Marketing: A Critical Review.” Review of Marketing Research 10: 25–61. doi:10.1108/S1548-6435(2013)0000010006.
  • Semprini, Andrea. 2003. La société de flux. Paris: L’Harmattan.
  • Semprini, Andrea. 2007. La marque, une puissance fragile. Paris: Vuibert.
  • Siebert, Anton, Ahir Gopaldas, Andrew Lindridge, and Claudia Simoes. 2020. “Customer Experience Journeys: Loyalty Loops Versus Involvement Spirals.” Journal of Marketing 84 (4): 45–66. doi:10.1177/0022242920920262.
  • Zilberberg, Claude. 2006. Éléments de grammaire tensive. Limoges: PULIM.