References
- Lipkin M. The history of communication skills knowledge and learning. In: Handbook of Communication in Oncology and Palliative Care. Oxford Scholarship Online; 2010:1–13.
- Kurtz S, Silverman J, Benson J, Draper J. Marrying content and process in clinical method teaching: enhancing the Calgary-Cambridge guides. Acad Med. 2003;78(8):802–809. doi:https://doi.org/10.1097/00001888-200308000-00011.
- Blackmore A, Kasfiki EV, Purva M. Simulation-based education to improve communication skills: a systematic review and identification of current best practice. BMJ STEL. 2018;4(4):159–164. doi:https://doi.org/10.1136/bmjstel-2017-000220.
- Barrows HS. An overview of the uses of standardized patients for teaching and evaluating clinical skills. AAMC. Acad Med. 1993;68(6):443–451, discussion 451–453. doi:https://doi.org/10.1097/00001888-199306000-00002.
- Kurtz S, Draper J, Silverman J. Teaching and Learning Communication Skills in Medicine. CRC Press; 2017.
- Nestel D, Bearman M, eds. Simulated Patient Methodology: Theory, Evidence and Practice. Wiley & Sons; 2015.
- Work to relaunch USMLE Step 2 CS discontinued. United States Medical Licensing Examination. Published January 26, 2021. Accessed May 1, 2021.
- Craig RT. Metadiscourse. In: The International Encyclopedia of Communication. Blackwell Publishing; 2008:1–8. doi:https://doi.org/10.1111/b.9781405131995.2008.x.
- Craig RT. Communication theory as a field. Commun Theory. 1999;9(2):119–161. doi:https://doi.org/10.1111/j.1468-2885.1999.tb00355.x.
- Taylor TJ. Mutual Misunderstanding: Skepticism and Theorizing of Language and Interpretation. Duke University Press; 1992. doi:https://doi.org/10.1215/9780822383000.
- Lakoff G, Johnson M. Metaphors We Live By. University of Chicago Press; 2008.
- Krippendorff K. Major metaphors of communication and some constructivist reflections on their use. Cybern Hum Knowing. 1993;2(1):3–25.
- Gumperz J. Discourse Strategies. Cambridge University Press; 1982. doi:https://doi.org/10.1017/CBO9780511611834.
- Cameron D. Good to Talk. Sage Publications LTD; 2000.
- Schiffrin D. Discourse Markers. Cambridge University Press; 1987. doi:https://doi.org/10.1017/CBO9780511611841.
- Linell P, Thunqvist DP. Moving in and out of framings: activity contexts in talks with young unemployed people within a training project. J Pragmat. 2003;35(3):409–434. doi:https://doi.org/10.1016/S0378-2166(02)00143-1.
- Craig RT. Metadiscourse, theory, and practice. Res Lang Soc Interact. 1999;32(1):21–29. doi:https://doi.org/10.1080/08351813.1999.9683604.
- Tracy K. 2001. Discourse analysis in communication. In: Schiffrin D, Tannen D, Hamilton HE, eds. The Handbook of Discourse Analysis. 725–749. doi:https://doi.org/10.1002/9780470753460.ch38.
- Bartesaghi M, Castor T. Tracing our steps through communication social construction: six propositions for how to go on. Soc Construct Commun. 2009;225–243.
- Tracy K. Action-implicative discourse analysis. J Lang Soc Psych. 1995; 14(1-2):195–215. doi:https://doi.org/10.1177/0261927X95141011.
- Tracy K, Craig RT. Studying interaction in order to cultivate communicative practices: action-implicative discourse analysis. In: Streeck J, ed. Pragmatics & beyond New Series. Vol. 196. John Benjamins Publishing Company; 2010:145–166. doi:https://doi.org/10.1075/pbns.196.07tra.
- Tracy K, Mirivel J. Discourse analysis: the practice and practical value of taping, transcribing, and analyzing talk. In: Frey LR, Cissna KN, eds. Routledge Handbook of Applied Communication Research. 2009:153–177.
- Bucholtz M. Variation in transcription. Discourse Stud. 2007;9(6):784–808. doi:https://doi.org/10.1177/1461445607082580.
- Ochs E. Transcription as theory. In: Developmental Pragmatics. Academic Press; 1979.
- King A, Hoppe RB. "Best practice" for patient-centered communication: a narrative review. J Grad Med Educ. 2013;5(3):385–393. doi:https://doi.org/10.4300/JGME-D-13-00072.1.
- Robinson JD. Soliciting patients’ presenting concerns. In: Maynard DW, Heritage J, eds. Communication in Medical Care: Interaction between Primary Care Physicians and Patients. Studies in Interactional Sociolinguistics. Cambridge University Press; 2006:22–47. doi:https://doi.org/10.1017/CBO9780511607172.004.
- Kitzinger C. Repair. In: Sidnell J, Stivers T, eds. The Handbook of Conversation Analysis. Wiley; 2012:229–256. doi:https://doi.org/10.1002/9781118325001.ch12.
- Stivers T, Robinson JD. A preference for progressivity in interaction. Lang Soc. 2006;35(3):367–392. doi:https://doi.org/10.1017/S0047404506060179.
- Shotter J. Wittgenstein and the everyday: from radical hiddenness to “nothing is hidden” from representation to participation. J Mundane Behav. 2000;1(2):116–134.
- Boissy A, Windover AK, Bokar D, et al. Communication skills training for physicians improves patient satisfaction. J Gen Intern Med. 2016;31(7):755–776. doi:https://doi.org/10.1007/s11606-016-3597-2.
- Street RL, Jr, Makoul G, Arora NK, Epstein RM. How does communication heal? Pathways linking clinician-patient communication to health outcomes. Patient Educ Couns. 2009;74(3):295–301. doi:https://doi.org/10.1016/j.pec.2008.11.015.
- Brown JB, Boles M, Mullooly JP, Levinson W. Effect of clinician communication skills training on patient satisfaction. A randomized, controlled trial. Ann Intern Med. 1999;131(11):822–829. doi:https://doi.org/10.7326/0003-4819-131-11-199912070-00004.
- Brown JB, Stewart M, Ryan BL. Outcomes of patient-provider interaction. In: Handbook of Health Communication. Lawrence Erlbaum Associates Publishers; 2003:141–161.
- Hak T, de Boer F. Professional interpretation of patient’s talk in the initial interview. In: Therapeutic and Everyday Discourse as Behavior Change: Towards a Micro-Analysis in Psychotherapy Process Research. Ablex Publishing; 1995:341–364.
- Clayton JM, Butow PN, Waters A, et al. Evaluation of a novel individualised communication-skills training intervention to improve doctors’ confidence and skills in end-of-life communication. Palliat Med. 2013;27(3):236–243. doi:https://doi.org/10.1177/0269216312449683.
- Eid A, Petty M, Hutchins L, Thompson R. Breaking bad news: standardized patient intervention improves communication skills for hematology-oncology fellows and advanced practice nurses. J of Cancer Educ. 2009;24(2):154–159. doi:https://doi.org/10.1080/08858190902854848.
- Antaki C. Producing a ‘cognition’. Discourse Stud. 2006;8(1):9–15. doi:https://doi.org/10.1177/1461445606059545.
- Biesta GJJ, van Braak M. Beyond the medical model: thinking differently about medical education and medical education research. Teach Learn Med. 2020;32(4):449–456. doi:https://doi.org/10.1080/10401334.2020.1798240.
- Anne de la C, Grace P. & William L. in press; Acknowledgement: The Antidote to the Skillification (of empahy) in Health Professions Education. In M. Brown, M.E.L. Brown & G.M. Finn (Eds.) Applied Philosophy for Health Professions Education: A Journey Towards Mutual Understanding.
- Ishak W, Nikravesh R, Lederer S, Perry R, Ogunyemi D, Bernstein C. Burnout in medical students: a systematic review. Clin Teach. 2013;10(4):242–245. doi:https://doi.org/10.1111/tct.12014.
- Fina D. A discourse and identities. In: Chapelle CA, ed. The Encyclopedia of Applied Linguistics. 1st ed. Wiley; 2012. doi:https://doi.org/10.1002/9781405198431.
- Iversen ED, Wolderslund MO, Kofoed P-E, et al. Codebook for rating clinical communication skills based on the Calgary-Cambridge Guide. BMC Med Educ. 2020;20(1):1–9. doi:https://doi.org/10.1186/s12909-020-02050-3.
- Heritage J, Maynard DW, eds. Communication in Medical Care: Interaction between Primary Care Physicians and Patients. Cambridge University Press; 2006. doi:https://doi.org/10.1017/CBO978051160717242.
- Hodges BD, Martimianakis MA, McNaughton N, Whitehead C. Medical education… meet Michel Foucault. Med Educ. 2014;48(6):563–571. doi:https://doi.org/10.1111/medu.12411.
- Roberts C, Sarangi S. Uptake of discourse research in interprofessional settings: reporting from medical consultancy. App Ling. 2003;24(3):338–359. doi:https://doi.org/10.1093/applin/24.3.338.
- Roberts C, Sarangi S. Theme-oriented discourse analysis of medical encounters. Med Educ. 2005;39(6):632–640. doi:https://doi.org/10.1111/j.1365-2929.2005.02171.x.
- Stokoe E. Simulated interaction and communication skills training: the ‘conversation-analytic role-play method’. In: Antaki C, ed. Applied Conversation Analysis: Intervention and Change in Institutional Talk. Palgrave Advances in Linguistics. London, UK: Palgrave Macmillan; 2011:119–139. doi:https://doi.org/10.1057/9780230316874_7.
- Stokoe E. The (in)authenticity of simulated talk: comparing role-played and actual interaction and the implications for communication training. Res Lang Soc Interact. 2013;46(2):165–185. doi:https://doi.org/10.1080/08351813.2013.780341.
- Iedema R, Hor S-Y, Wyer M, et al. An innovative approach to strengthening health professionals’ infection control and limiting hospital-acquired infection: video-reflexive ethnography. BMJ Innov. 2015;1(4):157–162. doi:https://doi.org/10.1136/bmjinnov-2014-000032.
- Ajjawi R, Hilder J, Noble C, Teodorczuk A, Billett S. Using video-reflexive ethnography to understand complexity and change practice . Med Educ. 2020;54(10):908–914. doi:https://doi.org/10.1111/medu.14156.
- Gormley GJ, Johnston JL, Cullen KM, Corrigan M. Scenes, symbols and social roles: raising the curtain on OSCE performances. Perspect Med Educ. 2021;10(1):14–22. doi:https://doi.org/10.1007/s40037-020-00593-1.
- de la Croix A, Veen M. The reflective zombie: problematizing the conceptual framework of reflection in medical education. Perspect Med Educ. 2018;7(6):394–400. doi:https://doi.org/10.1007/s40037-018-0479-9.