References
- British Standards Institution . 1987 . British Standard 5750, Parts 1–6, Quality Systems , British Standards Institution Publications .
- BTEC . 1984 . Policies and Priorities into the 1990's , BTEC .
- BTEC . 1986 . Common Skills and Core Themes: illustrative material and advice , BTEC .
- BTEC . 1989 . BTEC's quality assurance and control . BTEC Bulletin , 14 January
- Caplan , R.H. 1988 . A Practical Approach to Quality Control , 5th edn. , Business Books .
- Collard , R. and Sivyers , G. 1990 . Personnel Management Factsheet , Vol. 29 , Institution of Personnel Management .
- 1976 . Concise Oxford Dictionary , Oxford : Oxford University Press .
- CNAA . 1990 . Performance Indicators and Quality Assurance , London : CNAA .
- Dale , B.G. and Lees , J. 1984 . A study of quality circles in the UK service sector , Occasional Paper No. 8406 Manchester : Department of Management Sciences, UMIST .
- Dale , B.G. and Lees , J. 1986 . The Development of Quality Circle Programmes , Sheffield : Manpower Services Commission . Department of Management Sciences, UMIST
- Deming , W.E. 1982 . Quality, Productivity, and Competitive Position , Cambridge : MIT Centre for Advanced Engineering Study .
- DES . 1988a . Education Reform Act , London : DES .
- DES . 1988b . Higher Education-Meeting the Challenge , London : DES .
- FEU . 1986 . Assessment Quality and Competence: Staff Training Issues for NCVQ , Harlow : Longman .
- FEU . 1989 . Planning Staff Development, No. 7: an evaluation of quality circles in colleges of FEU , London : FEU .
- Gibson , A. 1984 . Paper in Quality in Education Proceedings of a Conference Held at Manchester Polytechnic on 30 October , Manchester : Manchester Polytechnic .
- HMI . 1989 . Developments in the Appraisal of Teachers , London : DES .
- Inner London Education Authority Inspectorate . 1983 . Keeping the College Under Review: a Method of Self Assessment for Colleges , London : ILEA .
- Law , W.D. 1988 . Quality Control and Institutional Effectiveness: an American Perspective , Coombe Lodge Report, No. 7 Vol. 20 , Bristol : Further Education Staff College .
- Loder , C.P. 1990 . Quality Assurance and Accountability in Higher Education , London : Institute of Education/Kogan Page .
- NCVQ . 1989 . Annual Report for the Year Ending 31 March 1989 , NCVQ .
- Oakland , J.S. 1989 . Total Quality Management , London : Heinemann .
- PA Group . 1990 . Total Quality Management , PA Management Consultants Ltd. .
- Polytechnics and Colleges Funding Council . 1990 . The Measurement of Value Added in Education , A joint PCFC/CNAA Project Report
- Robson , M. 1982 . Quality Circles, A Practical Guide , Aldershot : Gower .
- Sallis , E. 1990 . The National Quality Survey , Mendip Paper MP 009 Bristol : Further Education Staff College .
- Training Agency . 1989 . From Quality Circles to Quality Management at Prestwick Circuits Ltd. , Sheffield : Training Agency .
- Training Agency . 1990 . Total Quality Management and BS 5750: the links explained , Sheffield : Training Agency .