1,316
Views
16
CrossRef citations to date
0
Altmetric
Articles

The Task and Relational Dimensions of Online Social Support

, , , &

References

  • American Cancer Society. (2015). Cancer facts and figures 2015. Retrieved from http://www.cancer.org/acs/groups/content/@editorial/documents/document/acspc-044552.pdf
  • Bales, R. F. (1950). Interaction process analysis. Cambridge, MA: Addison-Wesley.
  • Bales, R. F. (1954). In conference. Harvard Business Review, 32, 44–50.
  • Beck, S. J., & Keyton, J. (2009). Perceiving strategic meeting interaction. Small Group Research, 40, 223–246. doi:10.1177/1046496408330084
  • Beck, S. J., & Keyton, J. (2014). Facilitating social support: Member-leader communication in a breast cancer support group. Cancer Nursing, 37, E36–43. doi:10.1097/NCC.0b013e3182813829
  • Braithwaite, D. O., Waldron, V. R., & Finn, J. (1999). Communication of social support in computer-mediated groups for people with disabilities. Health Communication, 11, 123–151. doi:10.1207/s15327028hc1102_2
  • Branscum, P., Ling, C., & Wang, X. (2014). Social support and connectedness as predictors of weight control behaviors in online communities. American Journal of Health Studies, 29, 24–33.
  • Coulson, N. S. (2005). Receiving social support online: An analysis of a computer-mediated support group for individuals living with irritable bowel syndrome. CyberPsychology & Behavior, 8, 580–584. doi:10.1089/cpb.2005.8.580
  • Coulson, N. S., Buchanan, H., & Aubeeluck, A. (2007). Social support in cyberspace: A content analysis of communication within a Huntington’s disease online support group. Patient Education and Counseling, 68, 173–178. doi:10.1016/j.pec.2007.06.002
  • Coulson, N. S., & Greenwood, N. (2012). Families affected by childhood cancer: An analysis of the provision of social support within online support groups. Child: Care, Health and Development, 38, 870–877. doi:10.1111/j.1365-2214.2011.01316.x
  • Cutrona, C. E. (1990). Stress and social support-in search of optimal matching. Journal of Social and Clinical Psychology, 9, 3–14. doi:10.1521/jscp.1990.9.1.3
  • Cutrona, C. E., & Suhr, J. A. (1992). Controllability of stressful events and satisfaction with spouse support behaviors. Communication Research, 19, 154–174. doi:10.1177/009365092019002002
  • Cutrona, C. E., & Suhr, J. A. (1994). Social support communication in the context of marriage: An analysis of couples’ supportive interactions. In B. R. Burleson & T. L. Albrecht (Eds.), Communication of social support: Messages, interactions, relationships, and community (pp. 113–135). Thousand Oaks, CA: Sage.
  • Evans, M., Donelle, L., & Hume-Loveland, L. (2012). Social support and online postpartum depression discussion groups: A content analysis. Patient Education and Counseling, 87, 405–410. doi:10.1016/j.pec.2011.09.011
  • Finfgeld, D. L. (2000). Therapeutic groups online: The good, the bad, and the unknown. Issues in Mental Health Nursing, 21, 241–255. doi:10.1080/016128400248068
  • Frasure-Smith, N., Lesperance, F., Gravel, G., Masson, A., Juneau, M., & Talajic, M., & Bourassa, M. G. (2000). Social support, depression, and mortality during the first year after myocardial infarction. Circulation, 101, 1919–1924. doi:10.1161/01.CIR.101.16.1919
  • Green-Hamann, S., & Sherblom, J. C. (2014). The influences of optimal matching and social capital on communicating support. Journal of Health Communication, 19, 1130–1144. doi:10.1080/10810730.2013.864734
  • Grob, L. M., Meyers, R. A., & Schuh, R. (1997). Powerful/powerless language use in group interactions: Sex differences or similarities? Communication Quarterly, 45, 282–303. doi:10.1080/01463379709370066
  • Guo, Y., & Goh, D. H.-L. (2014). “I have AIDS”: Content analysis of postings in HIV/AIDS support group on a Chinese microblog. Computers in Human Behavior, 34, 219–226. doi:10.1016/j.chb.2014.02.003
  • Han, J. Y., Hou, J., Kim, E., & Gustafson, D. H. (2014). Lurking as an active participation process: A longitudinal investigation of engagement with an online cancer support group. Health Communication, 29, 911–923. doi:10.1080/10410236.2013.816911
  • Hirokawa, R. Y., & Salazar, A. J. (1999). Task-group communication and decision-making performance. In L. R. Frey, D. S. Gouran & M. S. Poole (Eds.), The handbook of group communication theory & research (pp. 167–191). Thousand Oaks, CA: Sage.
  • Joachim, G., & Acorn, S. (2000). Stigma of visible and invisible chronic conditions. Journal of Advanced Nursing, 32, 243–248. doi:10.1046/j.1365-2648.2000.01466.x
  • Kauffeld, S., & Lehmann-Willenbrock, N. (2012). Meetings matter: Effects of team meetings on team and organizational success. Small Group Research, 43, 130–158. doi:10.1177/1046496411429599
  • Kauffeld, S., Lorenzo, G., Montasem, K., & Lehmann-Willenbrock, N. (2009). Die nächste Generation der Teamentwicklung: Neue Wege mit act4teams® [The next generation of team development: New paths with act4teams®]. In S. Kauffeld, S. Grote, & E. Frieling (Eds.), Handbuch kompetenzentwicklung (pp. 191–215). Stuttgart, Germany: Schäffer-Poeschel.
  • Keating, D. M. (2013). Spirituality and support: A descriptive analysis of online social support for depression. Journal of Religion and Health, 52, 1014–1028. doi:10.1007/s10943-012-9577-x
  • Keyton, J. (1999). Relational communication in groups. In L. R. Frey, D. S. Gouran & M. S. Poole (Eds.), The handbook of group communication theory & research (pp. 192–222). Thousand Oaks, CA: Sage.
  • Keyton, J., & Beck, S. J. (2008). Team attributes, processes, and values: A pedagogical framework. Business Communication Quarterly, 71, 488–504. doi:10.1177/1080569908325863
  • Keyton, J., & Beck, S. J. (2009). The influential role of relational messages in group interaction. Group Dynamics: Theory, Research and Practice, 13, 14–30. doi:10.1037/a0013495
  • Kim, E., Han, J. Y., Moon, T. J., Shaw, B., Shah, D. V., McTavish, F. M., & Gustafson, D. H. (2012). The process and effect of supportive message expression and reception in online breast cancer support groups. PsychoOncology, 21, 531–540. doi:10.1002/pon.1942
  • Landro, L. (2006, December 27). Social networking comes to health care. Wall Street Journal. Retrieved from http://www.wsj.com/articles/SB116717686202159961
  • Li, S.-C. S. (2007). Computer-mediated communication and group decision making: A functional perspective. Small Group Research, 38, 593–614. doi:10.1177/1046496407304335
  • Löfstrand, P., & Zakrisson, I. (2014). Competitive versus non-competitive goals in group decision-making. Small Group Research, 45, 451–464. doi:10.1177/1046496414532954
  • Maloney-Krichmar, D., & Preece, J. (2005). A multilevel analysis of sociability, usability, and community dynamics in an online health community. ACM Transactions on Computer–Human Interaction, 12, 201–232. doi:10.1145/1067860.1067864
  • Mercury News Reporting. (2007, September 21). A sample of health 2.0 resources. San Jose Mercury News. Retrieved from http://www.mercurynews.com/localnewsheadlines/ci_6956968
  • National Institute of Mental Health. (2014). [Graph illustration of mental health data courtesy of data from SAMHSA] Prevalence of any mental illness among U.S. adults (2012). Retrieved from http://www.nimh.nih.gov/health/statistics/prevalence/any-mental-illness-ami-among-adults.shtml
  • Neuendorf, K. (2002). The content analysis guidebook. Thousand Oaks, CA: Sage.
  • Obst, P., & Stafurik, J. (2010). Online we are all able bodied: Online psychological sense of community and social support found through membership of disability-specific websites promotes well-being for people living with a physical disability. Journal of Community & Applied Social Psychology, 20, 525–531. doi:10.1002/casp.1067
  • Peña, J., & Hancock, J. T. (2006). An analysis of socioemotional and task communication in online multiplayer video games. Communication Research, 33, 92–109. doi:10.1177/0093650205283103
  • Putnam, L. L., & Stohl, C. (1990). Bona fide groups: A reconceptualization of groups in context. Communication Studies, 41, 248–265. doi:10.1080/10510979009368307
  • Rogers, L. E., & Farace, R. V. (1975). Analysis of relational communication in dyads: New measurement procedures. Human Communication Research, 1, 222–239. doi:10.1111/j.1468-2958.1975.tb00270.x
  • Strijbos, J., Martens, R. L., Jochems, W. M., & Broers, N. J. (2004). The effect of functional roles on group efficiency: Using multilevel modeling and content analysis to investigate computer-supported collaboration in small groups. Small Group Research, 35, 195–229. doi:10.1177/1046496403260843
  • Suhr, J. A. (1990). The development of the social support behavior code ( Unpublished master’s thesis). University of Iowa, Iowa City, IA.
  • Tiedens, L. Z., & Linton, S. (2001). Judgment under emotional certainty and uncertainty: The effects of specific emotions on information processing. Journal of Personality and Social Psychology, 81, 973–988. doi:10.1037/0022-3514.81.6.973
  • U.S. Department of Health and Human Services. (1999). Mental health: A report of the surgeon general. Rockville, MD: U.S. Department of Health and Human Services, Substance Abuse and Mental Health Services Administration, Center for Mental Health Services, National Institutes of Health, National Institute of Mental Health.
  • Wahl, O. F. (1999). Mental health consumers’ experience of stigma. Schizophrenia Bulletin, 25, 467–478. doi:10.1093/oxfordjournals.schbul.a033394
  • Walther, J. B., & Boyd, S. (2002). Attraction to computer-mediated social support. In C. A. Lin & D. Atkin (Eds.), Communication technology and society: Audience adoption and uses (pp. 153–188). Cresskill, NJ: Hampton Press.
  • Watzlawick, P., Beavin, J., & Jackson, D. (1967). Pragmatics of human communication: A study of interactional patterns, pathologies, and paradoxes. New York, NY: Norton.
  • Wright, K. B., Johnson, A. J., Bernard, D. R., & Averbeck, J. (2011). Computer-mediated social support: Promises and pitfalls for individuals coping with health concerns. In T. L. Thompson, R. Parrott, & J. Nussbaum (Eds.), The Routledge handbook of health communication (pp. 349–362). New York, NY: Routledge.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.