References
- Altman, D. G. (1990). Practical statistics for medical research. CRC Press. https://doi.org/https://doi.org/10.1201/9780429258589
- Amundsen, A., Nordøy, T., Lingen, K. E., Sørlie, T., & Bergvik, S. (2018). Is patient behavior during consultation associated with shared decision-making? A study of patients’ questions, cues and concerns in relation to observed shared decision-making in a cancer outpatient clinic. Patient Education and Counseling, 101(3), 399–405. https://doi.org/https://doi.org/10.1016/j.pec.2017.10.001
- Baayen, R. H. (2008). Analyzing linguistic data: A practical introduction to statistics using R. Cambridge University Press.
- Bates, D., Mächler, M., Bolker, B., & Walker, S. (2015). Fitting linear mixed-effects models using lme4. Journal of Statistical Software, 67(1), 1–48. https://doi.org/https://doi.org/10.18637/jss.v067.i01
- Beach, W. A. (1993). Transitional regularities for casual “okay” usages. Journal of Pragmatics, 19(4), 325–352. https://doi.org/https://doi.org/10.1016/0378-2166(93)90092-4
- Beach, W. A. (1995). Preserving and constraining options: “Okays” and “official” priorities in medical interviews. In G. H. Morris & R. J. Chenail (Eds.), The talk of the clinic: Explorations in the analysis of medical and therapeutic discourse (pp. 259–289). Routledge.
- Byrne, P. S., & Long, B. E. (1976). Doctors talking to patients: A study of the verbal behavior of general practitioners consulting in their surgeries. Her Majesty’s Stationary Office.
- Clayman, S. E. (2002). Sequence and solidarity. In S. R. Thye & E. J. Lawler (Eds.), Group cohesion, trust and solidarity (Vol. 19, pp. 229–253). Emerald Group Publishing Limited.
- Curl, T. S., & Drew, P. (2008). Contingency and action: A comparison of two forms of requesting. Research on Language & Social Interaction, 41(2), 129–153. https://doi.org/https://doi.org/10.1080/08351810802028613
- Ford, C. E., & Thompson, S. A. (1996). Interactional units in conversation: Syntactic, intonational, and pragmatic resources for the management of turns. In E. Ochs, E. A. Schegloff, & S. A. Thompson (Eds.), Interaction and Grammar (pp. 134–184). Cambridge University Press. https://doi.org/https://doi.org/10.1017/cbo9780511620874.003
- Fox, B. A., & Thompson, S. A. (2010). Responses to wh-questions in English conversation. Research on Language & Social Interaction, 43(2), 133–156. https://doi.org/https://doi.org/10.1080/08351811003751680
- Goffman, E. (1959). The presentation of self in everyday life. Doubleday.
- Goffman, E. (1967). Interaction ritual: Essays in face to face behavior. Doubleday.
- Heritage, J., & Robinson, J. D. (2006). Accounting for the visit: Giving reasons for seeking medical care. In J. Heritage & D. Maynard (Eds.), Communication in medical care: Interactions between primary care physicians and patients (pp. 48–85). Cambridge University Press.
- Heritage, J. (2012). The epistemic engine: Sequence organization and territories of knowledge. Research on Language and Social Interaction, 45(1), 30–52. https://doi.org/https://doi.org/10.1080/08351813.2012.646685
- Heritage, J., & Clayman, S. (2011). Talk in action: Interactions, identities, and institutions. John Wiley & Sons.
- Heritage, J., Robinson, J. D., Elliott, M. N., Beckett, M., & Wilkes, M. (2007). Reducing patients’ unmet concerns in primary care: The difference one word can make. Journal of General Internal Medicine, 22(10), 1429–1433. https://doi.org/https://doi.org/10.1007/s11606-007-0279-0
- Jefferson, G. (2015). Talking about troubles in conversation. Oxford University Press.
- Kaplan, S. H., Gandek, B., Greenfield, S., Rogers, W., & Ware, J. E. (1995). Patient and visit characteristics related to physicians’ participatory decision-making style: Results from the medical outcomes study. Medical Care, 33(12), 1176–1187. https://doi.org/https://doi.org/10.1097/00005650-199512000-00002
- Park, I. (2010). Marking an impasse: The use of anyway as a sequence-closing device. Journal of Pragmatics, 42(12), 3283–3299. https://doi.org/https://doi.org/10.1016/j.pragma.2010.06.002
- Pomerantz, A. (1986). Extreme case formulations: A way of legitimizing claims. Human Studies, 9(2–3), 219–229. https://doi.org/https://doi.org/10.1007/BF00148128
- Raymond, C. W., & White, A. E. C. (2017). Time reference in the service of social action. Social Psychology Quarterly, 80(2), 109–131. https://doi.org/https://doi.org/10.1177/0190272516689468
- Robinson, J. D. (2003). An interactional structure of medical activities during acute visits and its implications for patients’ participation. Health Communication, 15(1), 27–59. https://doi.org/https://doi.org/10.1207/s15327027hc1501_2
- Robinson, J. D., Tate, A., & Heritage, J. (2016). Agenda-setting revisited: When and how do primary-care physicians solicit patients’ additional concerns? Patient Education and Counseling, 99(5), 718–723. https://doi.org/https://doi.org/10.1016/j.pec.2016.12.009
- Robson, C., Drew, P., Walker, T., & Reuber, M. (2012). Catastrophising and normalising in patient’s accounts of their seizure experiences. Seizure, 21(10), 795–801. https://doi.org/https://doi.org/10.1016/j.seizure.2012.09.007
- Schegloff, E. A. (1980). Preliminaries to preliminaries: “Can I ask you a question?” Sociological Inquiry, 50(3–4), 104–152. https://doi.org/https://doi.org/10.1111/j.1475-682x.1980.tb00018.x
- Schegloff, E. A. (2007). Sequence organization in interaction: A primer in conversation analysis volume 1. Cambridge University Press.
- Schegloff, E. A. (2008, December) Prolegomena to the analysis of action(s) in talk-in-interaction [Invited talk]. Max Planck Institute for Psycholinguistics.
- Sidnell, J., & Stivers, T. (2013). The handbook of conversation analysis. John Wiley & Sons.
- Stivers, T. (2010). An overview of the question–response system in American English conversation. Journal of Pragmatics, 42(10), 2772–2781. https://doi.org/https://doi.org/10.1016/j.pragma.2010.04.011
- Stivers, T., & Robinson, J. D. (2006). A preference for progressivity in interaction. Language in Society, 35(3), 367–392. https://doi.org/https://doi.org/10.1017/S0047404506060179
- Stivers, T., & Rossano, F. (2010). Mobilizing response. Research on Language and Social Interaction, 43(1), 3–31. https://doi.org/https://doi.org/10.1080/08351810903471258
- White, A. E. C. (2017). Additional concern initiations in general surgery visits: A longitudinal analysis of doctor-patient communication [Doctoral dissertation] University of California Los Angeles. https://escholarship.org/uc/item/450010j2
- White, A. E. C. (2018). Patient-initiated additional concerns in general surgery visits. Patient Education and Counseling, 101(12), 2219–2225. https://doi.org/https://doi.org/10.1016/j.pec.2018.08.012