Exploring Foreign Domestic Workers’ Perceived Contextual Factors That Influence Their Participation in Medical Consultations: An Ecological Lens

References

• Allmark, P., & Wahyudi, I. (2016). Female Indonesian migrant domestic workers in Hong Kong: A case study of advocacy through Facebook and the story of Erwiana Sulistyaningsih. In C. Gomes (Ed.), The Asia-Pacific in the age of transnational mobility: The search for community and identity on and through social media (pp. 19–40). Anthem Press.
   Google Scholar
• Audrain-Pontevia, A. F., & Menvielle, L. (2018). Do online health communities enhance patient–physician relationship? An assessment of the impact of social support and patient empowerment. Health Services Management Research, 31(3), 154–162. https://doi.org/10.1177/0951484817748462
   PubMed Web of Science ®Google Scholar
• Baig, R. B., & Chang, C. W. (2020). Formal and informal social support systems for migrant domestic workers. The American Behavioral Scientist, 64(6), 784–801. https://doi.org/10.1177/0002764220910251
   Web of Science ®Google Scholar
• Bernadas, J. M. A. C., & Jiang, L. C. (2016). “Of and beyond medical consequences”: Exploring health information scanning and seeking behaviors of Filipino domestic service workers in Hong Kong. Health Care for Women International, 37(8), 855–871. https://doi.org/10.1080/07399332.2015.1107071
   PubMed Web of Science ®Google Scholar
• Bernadas, J. M. A. C., & Jiang, L. C. (2019). Explaining online health information seeking of foreign domestic workers: A test of the comprehensive model of information seeking. Health and Technology, 9(1), 7–16. https://doi.org/10.1007/s12553-018-0251-5
   Web of Science ®Google Scholar
• Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
   Google Scholar
• Cegala, D. J. (2011). An exploration of factors promoting patient participation in primary care medical interviews. Health Communication, 26(5), 427–436. https://doi.org/10.1080/10410236.2011.552482
   PubMed Web of Science ®Google Scholar
• Cheng, Q., & Vicera, C. (2022). Online peer-support group’s role in addressing Filipino domestic workers’ social support needs: Content and social media metrics analysis. International Journal of Environmental Research and Public Health, 19(15), 9665. https://doi.org/10.3390/ijerph19159665
   PubMed Web of Science ®Google Scholar
• Cheung, J. T. K., Tsoi, V. W. Y., Wong, K. H. K., & Chung, R. Y. (2019). Abuse and depression among Filipino foreign domestic helpers. A cross-sectional survey in Hong Kong. Public Health, 166, 121–127. https://doi.org/10.1016/j.puhe.2018.09.020
   PubMed Web of Science ®Google Scholar
• Chib, A., Wilkin, H. A., & Hua, S. R. M. (2013). International migrant workers’ use of mobile phones to seek social support in Singapore. Information Technologies & International Development, 9(4), 19–34.
   Google Scholar
• Chung, R. Y. N., & Mak, J. K. L. (2020). Physical and mental health of live-in female migrant domestic workers: A randomly sampled survey in Hong Kong. The American Behavioral Scientist, 64(6), 802–822. https://doi.org/10.1177/0002764220910215
   Web of Science ®Google Scholar
• Coldebella, B., Armfield, N. R., Bambling, M., Hansen, J., & Edirippulige, S. (2018). The use of telemedicine for delivering healthcare to bariatric surgery patients: A literature review. Journal of Telemedicine and Telecare, 24(10), 651–660. https://doi.org/10.1177/1357633X18795356
   PubMed Web of Science ®Google Scholar
• Crabtree, B., & Miller, W. (1999). A template approach to text analysis: Developing and using codebooks. In B. Crabtree & W. Miller (Eds.), Doing qualitative research (pp. 163–177). Sage.
   Google Scholar
• Creswell, J. W., & Creswell, J. D. (2018). Research design: Qualitative, quantitative, and mixed methods approaches (5th ed.). Sage.
   Google Scholar
• Dedding, C., Van Doorn, R., Winkler, L., & Reis, R. (2011). How will e-health affect patient participation in the clinic? A review of e-health studies and the current evidence for changes in the relationship between medical professionals and patients. Social Science & Medicine, 72(1), 49–53. https://doi.org/10.1016/j.socscimed.2010.10.017
   PubMed Web of Science ®Google Scholar
• Diamond, L. C., Jacobs, E. A., & Karliner, L. (2020). Providing equitable care to patients with limited dominant language proficiency amid the COVID-19 pandemic. Patient Education and Counseling, 103(8), 1451–1452. https://doi.org/10.1016/j.pec.2020.05.028
   PubMed Web of Science ®Google Scholar
• Dörnyei, Z., & Taguchi, T. (2009). Questionnaires in second language research: Construction, administration, and processing. Routledge. https://doi.org/10.4324/9780203864739
   Google Scholar
• Edwards, R. (1998). A critical examination of the use of interpreters in the qualitative research process. Journal of Ethnic and Migration Studies, 24(1), 197–208. https://doi.org/10.1080/1369183X.1998.9976626
   Google Scholar
• Eggly, S., Hamel, L. M., Foster, T. S., Albrecht, T. L., Chapman, R., Harper, F. W., Thompson, H., Griggs, J. J., Gonzalez, R., Berry-Bobovski, L., Tkatch, R., Simon, M., Shields, A., Gadgeel, S., Loutfi, R., Ali, H., Wollner, I., & Penner, L. A. (2016). Randomized trial of a question prompt list to increase patient active participation during interactions with black patients and their oncologists. Patient Education and Counseling, 100(5), 818–826. https://doi.org/10.1016/j.pec.2016.12.026
   PubMed Web of Science ®Google Scholar
• Entwistle, V. A., France, E. F., Wyke, S., Jepson, R., Hunt, K., Ziebland, S., & Thompson, A. (2011). How information about other people’s personal experiences can help with healthcare decision-making: A qualitative study. Patient Education and Counseling, 85(3), e291–e298. https://doi.org/10.1016/j.pec.2011.05.014
   PubMed Web of Science ®Google Scholar
• Fereday, J., & Muir-Cochrane, E. (2006). Demonstrating rigor using thematic analysis: A hybrid approach of inductive and deductive coding and theme development. International Journal of Qualitative Methods, 5(1), 80–92. https://doi.org/10.1177/160940690600500107
   Google Scholar
• Gamarra, C. J., Paz, E. P. A., & Griep, R. H. (2009). Social support and cervical and breast cancer screening in Argentinean women from a rural population. Public Health Nursing, 26(3), 269–276. https://doi.org/10.1111/j.1525-1446.2009.00779.x
   PubMed Web of Science ®Google Scholar
• Gao, X., Chan, C. W., Mak, S. L., Ng, Z., Kwong, W. H., & Kot, C. C. S. (2014). Oral health of foreign domestic workers: Exploring the social determinants. Journal of Immigrant and Minority Health, 16(5), 926–933. https://doi.org/10.1007/s10903-013-9789-5
   PubMed Web of Science ®Google Scholar
• Hawley, S. T., & Morris, A. M. (2017). Cultural challenges to engaging patients in shared decision-making. Patient Education and Counseling, 100(1), 18–24. https://doi.org/10.1016/j.pec.2016.07.008
   PubMed Web of Science ®Google Scholar
• Head, K. J., & Bute, J. J. (2018). The influence of everyday interpersonal communication on the medical encounter: An extension of Street’s ecological model. Health Communication, 33(6), 786–792. https://doi.org/10.1080/10410236.2017.1306474
   PubMed Web of Science ®Google Scholar
• He, G., & Wu, X. (2019). Foreign domestic helpers hiring and women’s labor supply in Hong Kong. Chinese Sociological Review, 51(4), 397–420. https://doi.org/10.1080/216205552019.1630814
   Web of Science ®Google Scholar
• Hocevar, K. P., Flanagin, A. J., & Metzger, M. J. (2014). Social media self-efficacy and information evaluation online. Computers in Human Behavior, 39, 254–262. https://doi.org/10.1016/j.chb.2014.07.020
   Web of Science ®Google Scholar
• Howard, A. F., Bottorff, J. L., Balneaves, L. G., & Grewal, S. K. (2007). Punjabi immigrant women’s breast cancer stories. Journal of Immigrant and Minority Health, 9(4), 269–279. https://doi.org/10.1007/s10903-007-9044-z
   PubMedGoogle Scholar
• Jaeger, F. N., Pellaud, N., Laville, B., & Klauser, P. (2019). The migration-related language barrier and professional interpreter use in primary health care in Switzerland. BMC Health Services Research, 19(1), 1–10. https://doi.org/10.1186/s12913-019-4164-4
   PubMedGoogle Scholar
• Jiang, S., & Street, R. L. (2019). The effects of patient-centered communication, social capital, and internet use on patient empowerment: A cross-sectional study in China. Global Health Promotion, 26(4), 33–43. https://doi.org/10.1177/1757975917749197
   PubMed Web of Science ®Google Scholar
• Lai, Y., & Fong, E. (2020). Work-related aggression in home-based working environment: Experiences of migrant domestic workers in Hong Kong. The American Behavioral Scientist, 64(6), 722–739. https://doi.org/10.1177/0002764220910227
   Web of Science ®Google Scholar
• Lai, Y., & Li, A. (2019). Migrant workers in a global city: The case of contemporary Hong Kong. Asian Education and Development Studies, 10(1), 17–26. https://doi.org/10.1108/AEDS-02-2019-0028
   Web of Science ®Google Scholar
• Lantz, P. M., Janz, N. K., Fagerlin, A., Schwartz, K., Liu, L., Lakhani, I., Salem, B., & Katz, S. J. (2005). Satisfaction with surgery outcomes and the decision process in a population-based sample of women with breast cancer. Health Services Research, 40(3), 745–768. https://doi.org/10.1111/j.1475-6773.2005.00383.x
   PubMed Web of Science ®Google Scholar
• Liao, T. F., & Gan, R. Y. (2020). Filipino and Indonesian migrant domestic workers in Hong Kong: Their life courses in migration. The American Behavioral Scientist, 64(6), 740–764. https://doi.org/10.1177/0002764220910229
   Web of Science ®Google Scholar
• Lillie, S., Janz, N. K., Friese, C. R., Graff, J. J., Schwartz, K., Hamilton, A. S., Gay, B. B., Katz, S. J., & Hawley, S. T. (2014). Racial and ethnic variation in partner perspectives about the breast cancer treatment decision-making experience. Oncology Nursing Forum, 41(1), 13–20. https://doi.org/10.1188/14.ONF.13-20
   PubMed Web of Science ®Google Scholar
• Lincoln, Y., & Guba, E. G. (1985). Naturalistic inquiry. Sage.
   Google Scholar
• Lui, I. D., Vandan, N., Davies, S. E., Harman, S., Morgan, R., Smith, J., Wenham, C., & Grépin, K. A. (2021). “We also deserve help during the pandemic”: The effect of the COVID-19 pandemic on foreign domestic workers in Hong Kong. Journal of Migration and Health, 3, 100037. https://doi.org/10.1016/j.jmh.2021.100037
   PubMedGoogle Scholar
• Marshall, S. L., & While, A. E. (1994). Interviewing respondents who have English as a second language: Challenges encountered and suggestions for other researchers. Journal of Advanced Nursing, 19(3), 566–571. https://doi.org/10.1111/j.1365-2648.1994.tb01122.x
   PubMed Web of Science ®Google Scholar
• Matusitz, J., & Breen, G. M. (2007). Telemedicine: Its effects on health communication. Health Communication, 21(1), 73–83. https://doi.org/10.1080/10410230701283439
   PubMed Web of Science ®Google Scholar
• Mendoza, N. B., Mordeno, I. G., Latkin, C. A., & Hall, B. J. (2017). Evidence of the paradoxical effect of social network support: A study among Filipino domestic workers in China. Psychiatry Research, 255, 263–271. https://doi.org/10.1016/j.psychres.2017.05.037
   PubMed Web of Science ®Google Scholar
• Moore, S. D., Wright, K. B., & Bernard, D. R. (2009). Influences on health delivery system satisfaction: A partial test of the ecological model. Health Communication, 24(4), 285–294. https://doi.org/10.1080/10410230902889225
   PubMed Web of Science ®Google Scholar
• Oktavianus, J., & Lin, W. Y. (2021). Soliciting social support from migrant domestic workers’ connections to storytelling networks during a public health crisis. Health Communication. Advance online publication. https://doi.org/10.1080/10410236.2021.1996675
   Web of Science ®Google Scholar
• Paul, A. M., & Neo, P. (2017). Am I allowed to be pregnant? Awareness of pregnancy protection laws among migrant domestic workers in Hong Kong. Journal of Ethnic and Migration Studies, 44(7), 1195–1213. https://doi.org/10.1080/1369183X.2017.1367651
   Web of Science ®Google Scholar
• Pollard, S., Bansback, N., & Bryan, S. (2015). Physician attitudes toward shared decision making: A systematic review. Patient Education and Counseling, 98(9), 1046–1057. https://doi.org/10.1016/j.pec.2015.05.004
   PubMed Web of Science ®Google Scholar
• Proudfoot, K. (2022). Inductive/Deductive hybrid thematic analysis in mixed methods research. Journal of Mixed Methods Research. Advance online publication. https://doi.org/10.1177/15586898221126816
   Web of Science ®Google Scholar
• Rice, P. L., & Ezzy, D. (1999). Qualitative research methods : A health focus. Oxford University Press.
   Google Scholar
• Roberts, K., Dowell, A., & Nie, J. B. (2019). Attempting rigour and replicability in thematic analysis of qualitative research data; a case study of codebook development. BMC Medical Research Methodology, 19(1), 1–8. https://doi.org/10.1186/s12874-019-0707-y
   PubMedGoogle Scholar
• Robson, C., & McCartan, K. (2016). Real world research: A resource for users of social research methods in applied settings (4th ed.). John Wiley & Sons Ltd.
   Google Scholar
• Saunders, B., Sim, J., Kingstone, T., Baker, S., Waterfield, J., Bartlam, B., Burroughs, H., & Jinks, C. (2018). Saturation in qualitative research: Exploring its conceptualization and operationalization. Quality & Quantity, 52(4), 1893–1907. https://doi.org/10.1007/s11135-017-0574-8
   PubMed Web of Science ®Google Scholar
• Schinkel, S., Schouten, B. C., Street, R. L., Jr., van den Putte, B., & van Weert, J. C. (2016). Enhancing health communication outcomes among ethnic minority patients: The effects of the match between participation preferences and perceptions and doctor–patient concordance. Journal of Health Communication, 21(12), 1251–1259. https://doi.org/10.1080/10810730.2016.1240269
   PubMed Web of Science ®Google Scholar
• Schouten, B. C., Meeuwesen, L., Tromp, F., & Harmsen, H. A. (2007). Cultural diversity in patient participation: The influence of patients’ characteristics and doctors’ communicative behaviour. Patient Education and Counseling, 67(1–2), 214–223. https://doi.org/10.1016/j.pec.2007.03.018
   PubMed Web of Science ®Google Scholar
• Shaw, J., Zou, X., & Butow, P. (2015). Treatment decision-making experiences of migrant cancer patients and their families in Australia. Patient Education and Counseling, 98(6), 742–747. https://doi.org/10.1016/j.pec.2015.01.012
   PubMed Web of Science ®Google Scholar
• Sheridan, N. F., Kenealy, T. W., Kidd, J. D., Schmidt‐busby, J. I., Hand, J. E., Raphael, D. L., Mckillop, A. M., & Rea, H. H. (2015). Patients’ engagement in primary care: Powerless and compounding jeopardy. A qualitative study. Health Expectations, 18(1), 32–43. https://doi.org/10.1111/hex.12006
   PubMed Web of Science ®Google Scholar
• Shin, T. M., Ortega, P., & Hardin, K. (2021). Educating clinicians to improve telemedicine access for patients with limited English proficiency. Challenges, 12(2), 34. https://doi.org/10.3390/challe12020034
   Google Scholar
• Silvey, R., & Parreñas, R. (2020). Precarity chains: Cycles of domestic worker migration from Southeast Asia to the Middle East. Journal of Ethnic and Migration Studies, 46(16), 3457–3471. https://doi.org/10.1080/1369183X.2019.1592398
   Web of Science ®Google Scholar
• Sinding, C., & Wiernikowski, J. (2009). Treatment decision making and its discontents. Social Work in Health Care, 48(6), 614–634. https://doi.org/10.1080/00981380902831303
   PubMed Web of Science ®Google Scholar
• Stevenson, F. A., Kerr, C., Murray, E., & Nazareth, I. (2007). Information from the Internet and the doctor-patient relationship: The patient perspective–a qualitative study. BMC Family Practice, 8(1), 1–8. https://doi.org/10.1186/1471-2296-8-47
   PubMedGoogle Scholar
• Street, R. L. (2003). Communication in medical encounters: An ecological perspective. In T. L. Thompson, A. Dorsey, K. I. Miller & R. Parrott (Eds.), Handbook of health communication (pp. 63–89). Lawrence Erlbaum Associates.
   Google Scholar
• Street, R. L., Gordon, H. S., Ward, M. M., Krupat, E., & Kravitz, R. L. (2005). Patient participation in medical consultations: Why some patients are more involved than others. Medical Care, 43(10), 960–969. https://doi.org/10.1097/01.mlr.0000178172.40344.70
   PubMed Web of Science ®Google Scholar
• Sulmasy, D. P., & Snyder, L. (2010). Substituted interests and best judgments: An integrated model of surrogate decision making. JAMA, 304(17), 1946–1947. https://doi.org/10.1001/jama.2010.1595
   PubMed Web of Science ®Google Scholar
• Sumerlin, T. S., Kim, J. H., Wang, Z., Hui, A. Y. K., & Chung, R. Y. (2022). Determinants of COVID-19 vaccine uptake among female foreign domestic workers in Hong Kong: A cross-sectional quantitative survey. International Journal of Environmental Research and Public Health, 19(10), 5945. https://doi.org/10.3390/ijerph19105945
   PubMed Web of Science ®Google Scholar
• Tak, H. J., Ruhnke, G. W., & Meltzer, D. O. (2013). Association of patient preferences for participation in decision-making with length of stay and costs among hospitalized patients. JAMA Internal Medicine, 173(13), 1195–1203. https://doi.org/10.1001/jamainternmed.2013.6048
   PubMed Web of Science ®Google Scholar
• Tam, D. (2019). Bordering care: The care of foreign domestic workers in Hong Kong. Cultural Studies, 33(6), 989–1007. https://doi.org/10.1080/09502386.2019.1660694
   Web of Science ®Google Scholar
• Timonen, V., & Doyle, M. (2010). Migrant care workers’ relationships with care recipients, colleagues and employers. European Journal of Women’s Studies, 17(1), 25–41. https://doi.org/10.1177/1350506809350859
   Web of Science ®Google Scholar
• Valentino, L., Skinner, M., & Pipe, S. (2020). The role of telemedicine in the delivery of health care in the COVID‐19 pandemic. Hemophilia, 26(5), e230–e231. https://doi.org/10.1111/hae.14044
   PubMed Web of Science ®Google Scholar
• Viera, A., & Garrett, J. M. (2005). Understanding interobserver agreement: The kappa statistic. Family Medicine, 37(5), 360–363.
   PubMed Web of Science ®Google Scholar
• Wang, X., & Watson, B. M. (2022). Cultural and organizational issues encompassing minority patients’ interactions with healthcare providers: A qualitative study of foreign domestic workers’ perceived experiences. [Manuscript submitted for publication].
   Google Scholar
• Wenzel, J. A., Mbah, O., Xu, J., Moscou-Jackson, G., Saleem, H., Sakyi, K., & Ford, J. G. (2014). A model of cancer clinical trial decision-making informed by African-American cancer patients. Journal of Racial and Ethnic Health Disparities, 2(2), 192–199. https://doi.org/10.1007/s40615-014-0063-x
   Web of Science ®Google Scholar
• Ye, J., & Chen, F. (2020). Better a friend nearby than a brother far away? The health implications of foreign domestic workers’ family and friendship networks. The American Behavioral Scientist, 64(6), 765–783. https://doi.org/10.1177/0002764220910220
   Web of Science ®Google Scholar
• Yılmaz, N. G., Sungur, H., van Weert, J. C., van den Muijsenbergh, M. E., & Schouten, B. C. (2022). Enhancing patient participation of older migrant cancer patients: Needs, barriers, and eHealth. Ethnicity & Health, 27(5), 1123–1146. https://doi.org/10.1080/13557858.2020.1857338
   PubMed Web of Science ®Google Scholar
• Zendedel, R., Schouten, B. C., van Weert, J. C., & van den Putte, B. (2018). Informal interpreting in general practice: Are interpreters’ roles related to perceived control, trust, and satisfaction? Patient Education and Counseling, 101(6), 1058–1065. https://doi.org/10.1016/j.pec.2018.01.012
   PubMed Web of Science ®Google Scholar
• Zilliacus, E. M., Meiser, B., Lobb, E. A., Kirk, J., Warwick, L., & Tucker, K. (2010). Women’s experience of telehealth cancer genetic counseling. Journal of Genetic Counseling, 19(5), 463–472. https://doi.org/10.1007/s10897-010-9301-5
   PubMed Web of Science ®Google Scholar