392
Views
3
CrossRef citations to date
0
Altmetric
Research Article

Epistemic Trust as an Interactional Accomplishment in Pediatric Well-Child Visits: Parents’ Resistance to Solicited Advice as Performing Epistemic Vigilance

ORCID Icon & ORCID Icon

References

  • Antaki, C., & Finlay, W. M. L. (2013). Trust in what others mean: Breakdowns in interaction between adults with intellectual disabilities and support staff. In C. N. Candlin & J. Crichton (Eds.), Discourses of trust (pp. 21–35). Palgrave Macmillan. https://doi.org/10.1007/978-1-137-29556-9_2
  • Aronsson, K., & Rundström, B. (1988). Child discourse and parental control in pediatric consultations. Text & Talk, 8(3), 159–190. https://doi.org/10.1515/text.1.1988.8.3.159
  • Aronsson, K., & Rundström, B. (1989). Cats, dogs, and sweets in the clinical negotiation of reality: On politeness and coherence in pediatric discourse. Language in Society, 18(4), 483–504. https://doi.org/10.1017/S0047404500013877
  • Barnes, R. K. (2019). Conversation analysis of communication in medical care: Description and beyond. Research on Language and Social Interaction, 52(3), 300–315. https://doi.org/10.1080/08351813.2019.1631056
  • Candlin, C. N., & Crichton, J. (2013). From ontology to methodology: Exploring the discursive landscape of trust. In C. N. Candlin & J. Crichton (Eds.), Discourses of trust (pp. 1–18). Palgrave Macmillan. https://doi.org/10.1007/978-1-137-29556-9_1
  • Collins, H. M., & Evans, R. (2007). Rethinking expertise. University of Chicago Press.
  • Costello, B. A., & Roberts, F. (2001). Medical recommendations as joint social practice. Health Communication, 13(3), 241–260. https://doi.org/10.1207/S15327027HC1303_2
  • Csibra, G., & Gergely, G. (2009). Natural pedagogy. Trends in Cognitive Sciences, 13(4), 148–153. https://doi.org/10.1016/j.tics.2009.01.005
  • Csibra, G., & Gergely, G. (2011). Natural pedagogy as evolutionary adaptation. Philosophical Transactions of the Royal Society B: Biological Sciences, 366(1567), 1149–1157. https://doi.org/10.1098/rstb.2010.0319
  • Dalton, E. D., Pjesivac, I., Eldredge, S., & Miller, L. (2021). From vulnerability to disclosure: A normative approach to understanding trust in obstetric and intrapartum nurse-patient communication. Health Communication, 36(5), 616–629. https://doi.org/10.1080/10410236.2020.1733225
  • Drew, P. (2018). Epistemics in social interaction. Discourse Studies, 20(1), 163–187. https://doi.org/10.1177/1461445617734347
  • Edwards, D. (2005). Moaning, whinging and laughing: The subjective side of complaints. Discourse Studies, 7(1), 5–29. https://doi.org/10.1177/1461445605048765
  • Ekberg, K., Ekberg, S., Weinglass, L., Herbert, A., Rendle-short, J., Bluebond-langner, M., Yates, P., Bradford, N., & Danby, S. (2022). Attending to child agency in paediatric palliative care consultations: Adults’ use of tag questions directed to the child. Sociology of Health & Illness, 44(3), 566–585. https://doi.org/10.1111/1467-9566.13437
  • Fatigante, M., & Bafaro, S. (2014). The journey to advice: Balancing certainty and uncertainty in doctor delivery of expert opinion. In A. Zuczkowski, C. Canestrari, I. Riccioni & R. Bongelli (Eds.), Communicating certainty and uncertainty in medical, supportive and scientific contexts (pp. 157–181). John Benjamins. https://doi.org/10.1075/ds.25.08fat
  • Finlay, W. M. L., & Antaki, C. (2012). How staff pursue questions to adults with intellectual disabilities. Journal of Intellectual Disability Research, 56(4), 361–370. https://doi.org/10.1111/j.1365-2788.2011.01478.x
  • Fonagy, P., & Allison, E. (2014). The role of mentalizing and epistemic trust in the therapeutic relationship. Psychotherapy, 51(3), 372–380. https://doi.org/10.1037/a0036505
  • Fonagy, P., Campbell, C., & Bateman, A. (2017). Mentalizing, attachment, and epistemic trust in group therapy. International Journal of Group Psychotherapy, 67(2), 176–201. https://doi.org/10.1080/00207284.2016.1263156
  • Galatolo, R., Vassallo, E., & Caronia, L. (2015). “Je m’en mets toute seule”. Séquences d’étayage dans les repas de famille. Bulletin Suisse de Linguistique Appliquée, 101, 117–135. oai:doc.rero.ch:20151217112439-RR
  • Garfinkel, H., & Wieder, D. L. (1992). Two incommensurable, asymmetrically alternate technologies of social analysis. In G. Watson & R. Seiler (Eds.), Text in context: Contributions to ethnomethodology (pp. 175–206). Sage.
  • Gill, V. T. (1998). Doing attributions in medical interaction: Patients’ explanations for illness and doctors’ responses. Social Psychology Quarterly, 61(4), 342–360. https://doi.org/10.2307/2787034
  • Gill, V. T., Halkowski, T., & Roberts, F. (2001). Accomplishing a request without making one: A single case analysis of a primary care visit. Text & Talk, 21(1–2), 55–81. https://doi.org/10.1515/text.1.21.1-2.55
  • Gill, V. T., Pomerantz, A., & Denvir, P. (2010). Pre-emptive resistance: Patients’ participation in diagnostic sense-making activities. Sociology of Health & Illness, 32(1), 1–20. https://doi.org/10.1111/j.1467-9566.2009.01208.x
  • Glenn, P. (2003). Laughter in interaction. Cambridge University Press. https://doi.org/10.1017/CBO9780511519888
  • Goldman, A. I. (2001). Experts: Which ones should you trust? Philosophy and Phenomenological Research, 63(1), 85–110. https://doi.org/10.1111/j.1933-1592.2001.tb00093.x
  • Goodwin, C. (1994). Professional vision. American Anthropologist, 96(3), 606–633. https://doi.org/10.1525/aa.1994.96.3.02a00100
  • Haakana, M. (2001). Laughter as a patient’s resource: Dealing with delicate aspects of medical interaction. Text & Talk, 21(1–2), 187–219. https://doi.org/10.1515/text.1.21.1-2.187
  • Hall, M. A., Dugan, E., Zheng, B., & Mishra, A. K. (2001). Trust in physicians and medical institutions: What is it, can it be measured, and does it matter? The Milbank Quarterly, 79(4), 613–639. https://doi.org/10.1111/1468-0009.00223
  • Hardwig, J. (1985). Epistemic dependence. The Journal of Philosophy, 82(7), 335–349. https://doi.org/10.2307/2026523
  • Heath, C. (1992). Diagnosis and assessment in the medical consultation. In P. Drew & J. Heritage (Eds.), Talk at work. Interaction in institutional settings (pp. 235–267). Cambridge University Press.
  • Heritage, J. (2012a). The epistemic engine: Sequence organization and territories of knowledge. Research on Language and Social Interaction, 45(1), 30–52. https://doi.org/10.1080/08351813.2012.646685
  • Heritage, J. (2012b). Epistemics in action: Action formation and territories of knowledge. Research on Language and Social Interaction, 45(1), 1–29. https://doi.org/10.1080/08351813.2012.646684
  • Heritage, J., & Lindström, A. (1998). Motherhood, medicine, and morality: Scenes from a medical encounter. Research on Language and Social Interaction, 31(3&4), 397–438. https://doi.org/10.1080/08351813.1998.9683598
  • Heritage, J., & Lindström, A. (2012). Advice giving–terminable and interminable: The case of British health visitors. In H. Limberg & M. A. Locher (Eds.), Advice in discourse (pp. 169–194). John Benjamins Publishing. https://doi.org/10.1075/pbns.221.11her
  • Heritage, J., & Maynard, D. W. (Eds.). (2006). Communication in medical care: Interaction between primary care physicians and patients. Cambridge University Press. https://doi.org/10.1017/CBO9780511607172
  • Heritage, J., & McArthur, A. (2019). The diagnostic moment: A study in US primary care. Social Science & Medicine, 228, 262–271. https://doi.org/10.1016/j.socscimed.2019.03.022
  • Heritage, J., & Raymond, G. (2005). The terms of agreement: Indexing epistemic authority and subordination in talk-in-interaction. Social Psychology Quarterly, 68(1), 15–38. https://doi.org/10.1177/019027250506800103
  • Heritage, J., & Sefi, S. (1992). Dilemmas of advice: Aspects of the delivery and reception of advice in interactions between health visitors and first-time mothers. In P. Drew & J. Heritage (Eds.), Talk at work: Interaction in institutional settings (pp. 359–417). Cambridge University Press.
  • Holt, E., & Clift, R. (2007). Reporting talk: Reported speech in interaction. Cambridge University Press. https://doi.org/10.1017/CBO9780511486654
  • Hudak, P. L., Clark, S. J., & Raymond, G. (2011). How surgeons design treatment recommendations in orthopaedic surgery. Social Science & Medicine, 73(7), 1028–1036. https://doi.org/10.1016/j.socscimed.2011.06.061
  • Jefferson, G. (1984). On the organization of laughter in talk about troubles. In J. M. Atkinson & J. Heritage (Eds.), Structures of social action: Studies in conversation analysis (pp. 346–369). Cambridge University Press. https://doi.org/10.1017/CBO9780511665868.021
  • Jefferson, G. (2004). Glossary of transcript symbols with an introduction. In G. Lerner (Ed.), Conversation analysis: Studies from the first generation (pp. 13–31). John Benjamins. https://doi.org/10.1075/pbns.125.02jef
  • Jefferson, G., Sacks, H., & Schegloff, E. A. (1987). Notes on laughter in the pursuit of intimacy. In G. Button & J. R. E. Lee (Eds.), Talk and social organization (pp. 152–205). Multilingual Matters.
  • Jones, K. (1996). Trust as an affective attitude. Ethics, 107(1), 4–25. https://doi.org/10.1086/233694
  • Kinnell, A. M. K., & Maynard, D. W. (1996). The delivery and receipt of safer sex advice in pretest counseling sessions for HIV and AIDS. Journal of Contemporary Ethnography, 24(4), 405–437. https://doi.org/10.1177/089124196024004002
  • Kissine, M., & Klein, O. (2013). Models of communication, epistemic trust and epistemic vigilance. In J. Laszlo, J. Forgas & O. Vincze (Eds.), Social cognition and communication (pp. 139–154). Psychology Press.
  • Koenig, C. J. (2011). Patient resistance as agency in treatment decisions. Social Science & Medicine, 72(7), 1105–1114. https://doi.org/10.1016/j.socscimed.2011.02.010
  • Krippeit, L., Belzer, F., Martens Le Bouar, H., Mall, V., & Barth, M. (2014). Communicating psychosocial problems in German well-child visits: What facilitates, what impedes pediatric exploration? A qualitative study. Patient Education and Counseling, 97(2), 188–194. https://doi.org/10.1016/j.pec.2014.07.032
  • Landmark, A. M. D., Gulbrandsen, P., & Svennevig, J. (2015). Whose decision? Negotiating epistemic and deontic rights in medical treatment decisions. Journal of Pragmatics, 78, 54–69. https://doi.org/10.1016/j.pragma.2014.11.007
  • Larson, H. J., Jarrett, C., Eckersberger, E., Smith, D. M. D., & Paterson, P. (2014). Understanding vaccine hesitancy around vaccines and vaccination from a global perspective: A systematic review of published literature, 2007–2012. Vaccine, 32(19), 2150–2159. https://doi.org/10.1016/j.vaccine.2014.01.081
  • Lee, Y. Y., & Lin, J. L. (2009). Trust but verify: The interactive effect of trust and autonomy preferences on health outcomes. Health Care Analysis, 17(3), 244–260. https://doi.org/10.1007/s10728-008-0100-1
  • Mechanic, D., & Meyer, S. (2000). Concepts of trust among patients with serious illness. Social Science & Medicine, 51(5), 657–668. https://doi.org/10.1016/S0277-9536(00)00014-9
  • Mikesell, L., & Bontempo, A. C. (2022). Healthcare providers’ impact on the care experiences of patients with endometriosis: The value of trust. Health Communication, 1–13. https://doi.org/10.1080/10410236.2022.2048468
  • Mishler, E. G. (1984). The discourse of medicine: Dialectics of medical interviews. Ablex Publishing.
  • Montiegel, K., & Robinson, J. D. (2022). Conversation analysis and health communication. In T. L. Thompson & N. G. Harrington (Eds.), The Routledge handbook of health communication (3rd ed., pp. 539–557). Routledge.
  • O’Grady, C., & Candlin, C. N. (2013). Engendering trust in a multiparty consultation involving an adolescent patient. In C. N. Candlin & J. Crichton (Eds.), Discourses of trust (pp. 52–69). Palgrave Macmillan. https://doi.org/10.1007/978-1-137-29556-9_4
  • O’Grady, C., Dahm, M. R., Roger, P., & Yates, L. (2014). Trust, talk and the dictaphone: Tracing the discursive accomplishment of trust in a surgical consultation. Discourse & Society, 25(1), 65–83. https://doi.org/10.1177/0957926513496354
  • Opel, D. J., Heritage, J., Taylor, J. A., Mangione-Smith, R., Salas, H. S., DeVere, V., Zhou, C., & Robinson, J. D. (2013). The architecture of provider-parent vaccine discussions at health supervision visits. Pediatrics, 132(6), 1037–1046. https://doi.org/10.1542/peds.2013-2037
  • Origgi, G. (2004). Is trust an epistemological notion? Episteme, 1(1), 61–72. https://doi.org/10.3366/epi.2004.1.1.61
  • Origgi, G. (2007). What does it mean to trust in epistemic authority? In P. Pasquino & P. Harris (Eds.), The concept of authority. A multidisciplinary approach: From epistemology to the social sciences (pp. 89–115). Fondazione Adriano Olivetti.
  • Origgi, G. (2014). Epistemic trust. In P. Capet & T. Delavallade (Eds.), Information evaluation (pp. 35–54). John Wiley & Sons. https://doi.org/10.1002/9781118899151.ch2
  • Peräkylä, A. (1998). Authority and accountability: The delivery of diagnosis in primary health care. Social Psychology Quarterly, 61(4), 301–320. https://doi.org/10.2307/2787032
  • Peräkylä, A. (2006). Communicating and responding to diagnosis. In J. Heritage & D. W. Maynard (Eds.), Communication in medical care. Interaction between primary care physicians and patients (pp. 214–247). Cambridge University Press.
  • Pilnick, A. (2001). The interactional organization of pharmacist consultations in a hospital setting: A putative structure. Journal of Pragmatics, 33(12), 1927–1945. https://doi.org/10.1016/S0378-2166(00)00079-5
  • Pilnick, A. (2003). “Patient counselling” by pharmacists: Four approaches to the delivery of counselling sequences and their interactional reception. Social Science & Medicine, 56(4), 835–849. https://doi.org/10.1016/S0277-9536(02)00082-5
  • Pilnick, A., & Coleman, T. (2003). “I’ll give up smoking when you get me better”: Patients’ resistance to attempts to problematise smoking in general practice (GP) consultations. Social Science & Medicine, 57(1), 135–145. https://doi.org/10.1016/S0277-9536(02)00336-2
  • Pilnick, A., & Dingwall, R. (2011). On the remarkable persistence of asymmetry in doctor/patient interaction: A critical review. Social Science & Medicine, 72(8), 1374–1382. https://doi.org/10.1016/j.socscimed.2011.02.033
  • Potter, J., & Hepburn, A. (2010). Putting aspiration into words: ‘Laugh particles’, managing descriptive trouble and modulating action. Journal of Pragmatics, 42(6), 1543–1555. https://doi.org/10.1016/j.pragma.2009.10.003
  • Psathas, G. (1992). The study of extended sequences: The case of the garden lesson. In G. Watson & R. M. Seiler (Eds.), Text in context: Contributions to ethnomethodology (pp. 99–123). Sage.
  • Reich, J. A. (2016). Calling the shots: Why parents reject vaccines. New York University Press.
  • Riccioni, I., Bongelli, R., & Zuczkowski, A. (2014). Mitigation and epistemic positions in troubles talk: The giving advice activity in close interpersonal relationships. Some examples from Italian. Language & Communication, 39, 51–72. https://doi.org/10.1016/j.langcom.2014.08.001
  • Roberts, F. D. (1999). Talking about treatment: Recommendations for breast cancer adjuvant therapy. Oxford University Press.
  • Robinson, J. D. (2001). Asymmetry in action: Sequential resources in the negotiation of a prescription request. Text & Talk, 21(1–2), 19–54. https://doi.org/10.1515/text.1.21.1-2.19
  • Robinson, J. D., & Heritage, J. (2014). Intervening with conversation analysis: The case of medicine. Research on Language and Social Interaction, 47(3), 201–218. https://doi.org/10.1080/08351813.2014.925658
  • Sacks, H. (1974). An analysis of the course of a joke’s telling in conversation. In R. Bauman & J. F. Sherzer (Eds.), Explorations in the ethnography of speaking (pp. 337–353). Cambridge University Press.
  • Sarangi, S. (2001). Editorial: On demarcating the space between ‘lay expertise’ and ‘expert laity’. Text & Talk, 21(1–2), 3–11. https://doi.org/10.1515/text.1.21.1-2.3
  • Schegloff, E. A. (1990). On the organization of sequences as a source of “coherence” in talk-in-interaction. In B. Dorval (Ed.), Conversational organization and its development (pp. 51–78). Ablex Publishing Corporation.
  • Schegloff, E. A. (2007). Sequence organization in interaction: A primer in conversation analysis (Vol. 1). Cambridge University Press. https://doi.org/10.1017/CBO9780511791208
  • Schenkein, J. N. (1972). Towards an analysis of natural conversation and the sense of heheh. Semiotica, 6(4), 344–377. https://doi.org/10.1515/semi.1972.6.4.344
  • Schwab, A. P. (2008). Epistemic trust, epistemic responsibility, and medical practice. Resource Policy, 33(4), 302–320. https://doi.org/10.1093/jmp/jhn013
  • Shaw, C., & Hepburn, A. (2013). Managing the moral implications of advice in informal interaction. Research on Language and Social Interaction, 46(4), 344–362. https://doi.org/10.1080/08351813.2013.839095
  • Shaw, C., Potter, J., & Hepburn, A. (2015). Advice-implicative actions: Using interrogatives and assessments to deliver advice in mundane conversation. Discourse Studies, 17(3), 317–342. https://doi.org/10.1177/1461445615571199
  • Shaw, C., Stokoe, E., Gallagher, K., Aladangady, N., & Marlow, N. (2016). Parental involvement in neonatal critical care decision-making. Sociology of Health & Illness, 38(8), 1217–1242. https://doi.org/10.1111/1467-9566.12455
  • Sidnell, J., & Stivers, T., (Eds.). (2013). The handbook of conversation analysis. Wiley-Blackwell. https://doi.org/10.1002/9781118325001
  • Silverman, D. (1987). Communication and medical practice: Social relations in the clinic. Sage.
  • Silverman, D. (1997). Discourses of counselling: HIV counselling as social interaction. Sage.
  • Sperber, D., Clément, F., Heintz, C., Mascaro, O., Mercier, H., Origgi, G., & Wilson, D. (2010). Epistemic vigilance. Mind & Language, 25(4), 359–393. https://doi.org/10.1111/j.1468-0017.2010.01394.x
  • Stevanovic, M. (2013). Deontic rights in interaction: A conversation analytic study on authority and cooperation. Doctoral Dissertation, University of Helsinki.
  • Stevanovic, M., & Peräkylä, A. (2012). Deontic authority in interaction: The right to announce, propose, and decide. Research on Language & Social Interaction, 45(3), 297–321. https://doi.org/10.1080/08351813.2012.699260
  • Stivers, T. (2002). Participating in decisions about treatment: Overt parent pressure for antibiotic medication in pediatric encounters. Social Science & Medicine, 54(7), 1111–1130. https://doi.org/10.1016/S0277-9536(01)00085-5
  • Stivers, T. (2005). Parent resistance to physicians’ treatment recommendations: One resource for initiating a negotiation of the treatment decision. Health Communication, 18(1), 41–74. https://doi.org/10.1207/s15327027hc1801_3
  • Stivers, T. (2007). Prescribing under pressure. Parents-physician conversations and antibiotics. Oxford University Press. https://doi.org/10.1093/acprof:oso/9780195311150.001.0001
  • Stivers, T. (2008). Stance, alignment, and affiliation during storytelling: When nodding is a token of affiliation. Research on Language and Social Interaction, 41(1), 31–57. https://doi.org/10.1080/08351810701691123
  • Stivers, T. (2013). Sequence organization. In J. Sidnell & T. Stivers (Eds.), The handbook of conversation analysis (pp. 191–209). Wiley-Blackwell. https://doi.org/10.1002/9781118325001.ch10
  • Stivers, T., & Robinson, J. D. (2006). A preference for progressivity in interaction. Language in Society, 35(3), 367–392. https://doi.org/10.1017/S0047404506060179
  • Stivers, T., & Timmermans, S. (2020). Medical authority under siege: How clinicians transform patient resistance into acceptance. Journal of Health and Social Behavior, 61(1), 60–78. https://doi.org/10.1177/0022146520902740
  • Strong, P. (1979). The ceremonial order of the clinic. parents, doctors and medical bureaucracies. Routledge.
  • Tarrant, C., Stokes, T., & Baker, R. (2003). Factors associated with patients’ trust in their general practitioner: A cross-sectional survey. British Journal of General Practice, 53(495), 798–800. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1314714/
  • Thompson, T. L., Parrott, R., & Nussbaum, J. F. (Eds.). (2011). The Routledge handbook of health communication (2nd ed.). Routledge. https://doi.org/10.4324/9780203846063
  • Toerien, M. (2021). When do patients exercise their right to refuse treatment? A conversation analytic study of decision-making trajectories in UK neurology outpatient consultations. Social Science & Medicine, 290, 114278. https://doi.org/10.1016/j.socscimed.2021.114278
  • Traverso, V. (2012). Longues séquences dans l’interaction : ordre de l’activité, cadres participatifs et temporalités. Langue Française, n°175(3), 53–73. https://doi.org/10.3917/lf.175.0053
  • Zanini, C., & González-Martínez, E. (2015). Talking to/through the baby to produce and manage disaffiliation during well-child visits. In F. H. Chevalier & J. Moore (Eds.), Producing and managing restricted activities: Avoidance and withholding in institutional interaction (pp. 305–336). John Benjamins Publishing Company. https://doi.org/10.1075/pbns.255.10zan

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.