Copresence and Its Social-Relational Antecedents in Computer-Mediated Communication: The Case of Instant Messenger

REFERENCES

• Agarwal , R. and Karahanna , E. 2000 . Time flies when you're having fun: Cognitive absorption and beliefs about information technology usage . MIS Quarterly , 24 : 665 – 694 .
   Web of Science ®Google Scholar
• Agnew , C. R. , Van Lange , P. A. M. , Rusbult , C. E. and Langston , C. A. 1998 . Cognitive interdependence: Commitment and the mental representation of close relationships . Journal of Personality & Social Psychology , 74 : 939 – 954 .
   Web of Science ®Google Scholar
• Aucoin, D. (2009, June 20). How Twitter, Facebook, and others are—surprise!—strengthening friendships, Boston Globe, p. G14. http://temp8.cc.umb.edu/login?url=http://proquest.umi.com/pqdweb?did=1756330521&Fmt=7&clientId=46815&RQT=309&VName=PQD (http://temp8.cc.umb.edu/login?url=http://proquest.umi.com/pqdweb?did=1756330521&Fmt=7&clientId=46815&RQT=309&VName=PQD)
   Google Scholar
• Biocca , F. , Burgoon , J. , Harms , C. and Stoner , M. Criteria and scope conditions for a theory and measure of social presence . The 4th Annual International Workshop on Presence . May 2001 , Philadelphia, USA.
   Google Scholar
• Biocca , F. , Harms , C. and Burgoon , J. K. 2003 . Toward a more robust theory and measure of social presence: Review and suggested criteria . Presence: Teleoperators and Virtual Environments , 12 : 456 – 480 .
   Web of Science ®Google Scholar
• Biocca , F. and Levy , M. R. 1995 . Communication in the age of virtual reality , Hillsdale, NJ : Erlbaum .
   Google Scholar
• Chin , W. W. 1998a . Issues and opinion on structural equation modeling . MIS Quarterly , 22 ( 1 ) : vii – xvi .
   Web of Science ®Google Scholar
• Chin , W. W. 1998b . “ The partial least squares approach to structural equation modeling ” . In Modern methods for business research , Edited by: Marcoulides , G. A. 295 – 336 . Mahwah, NJ : Erlbaum .
   Google Scholar
• Daft , R. L. and Lengel , R. H. 1986 . Organizational information requirements, media richness and structural design . Management Science , 32 : 554 – 571 .
   Web of Science ®Google Scholar
• Daft , R. L. , Lengel , R. H. and Treviño , L. K. 1987 . Message equivocality, media selection, and manager performance: Implications for information systems . MIS Quarterly , 11 : 354 – 366 .
   Web of Science ®Google Scholar
• Davis , F. D. , Bagozzi , R. P. and Warshaw , P. R. 1992 . Extrinsic and intrinsic motivation to use computers in the workplace . Journal of Applied Social Psychology , 22 : 1111 – 1132 .
   Web of Science ®Google Scholar
• DeSanctis , G. and Monge , P. 1999 . Introduction to the special issue: Communication processes for virtual organizations . Organization Science , 10 : 693 – 703 .
   Web of Science ®Google Scholar
• Ettlie , J. E. and Pavlou , P. A. 2006 . Technology-based new product development partnerships . Decision Sciences , 37 : 117 – 147 .
   Web of Science ®Google Scholar
• Fornell , C. and Larcker , D. F. 1981 . Evaluating structural equation models with unobservable variables and measurement error . Journal of Marketing Research , 18 ( 1 ) : 39 – 50 .
   Web of Science ®Google Scholar
• Fulk , J. , Steinfield , C. W. , Schmitz , J. and Power , J. G. 1987 . A social information processing model of media use in organizations . Communication Research , 14 : 529 – 552 . doi: doi:10.1177/009365087014005005
   Web of Science ®Google Scholar
• Goffman , E. 1963 . Behavior in public places: Notes on the social organization of gatherings , New York, NY : The Free Press .
   Google Scholar
• Heeter , C. 1992 . Being there: The subjective experience of presence . Presence: Teleoperators and Virtual Environments , 1 ( 1 ) : 262 – 271 .
   Google Scholar
• Hoffman , H. G. , Prothero , J. , Wells , M. J. and Groen , J. 1998 . Virtual chess: Meaning enhances users' sense of presence in virtual environments . International Journal of Human–Computer Interaction , 10 : 251 – 263 .
   Web of Science ®Google Scholar
• IJsselsteijn , W. A. and Riva , G. 2003 . “ Being there: The experience of presence in mediated environments ” . In Being there - concepts, effects and measurements of user presence in synthetic environments , Edited by: Riva , G. , Davide , F. and Jsselsteijn , W. A. I . 3 – 16 . Amsterdam, , the Netherlands : IOS Press .
   Google Scholar
• Lamb , R. and Kling , R. 2003 . Reconceptualizing users as social actors in information systems research . MIS Quarterly , 27 : 197 – 235 .
   Web of Science ®Google Scholar
• Lanier , J. and Biocca , F. 1992 . An insider's view of the future of virtual reality . Journal of Communication , 42 : 150 – 172 .
   Web of Science ®Google Scholar
• Lee , K. M. 2004 . Presence, explicated . Communication Theory , 14 : 27 – 50 .
   Web of Science ®Google Scholar
• Li , D. , Chau , P. Y. K. and Lou , H. 2005 . Understanding individual adoption of instant messaging: An empirical investigation . Journal of the Association for Information Systems , 6 ( 4 ) : 102 – 129 .
   Google Scholar
• Lombard, M., & Ditton, T. (1997). At the heart of it all: The concept of presence. Journal of Computer-Mediated Communications, 3(2). http://jcmc.indiana.edu/ (http://jcmc.indiana.edu/)
   Google Scholar
• Lou , H. , Luo , W. and Strong , D. 2000 . Perceived critical mass effect on groupware acceptance . European Journal of Information Systems , 9 : 91 – 103 .
   Web of Science ®Google Scholar
• Luo , X. , Gurung , A. and Shim , J. P. 2010 . Understanding the determinants of user acceptance of enterprise instant messaging: An empirical study . Journal of Organizational Computing and Electronic Commerce , 20 : 155 – 181 .
   Web of Science ®Google Scholar
• Markus , M. L. 1987 . Toward a “critical mass” theory of interactive media: Universal access, interdependence and diffusion . Communication Research , 14 : 491 – 511 .
   Web of Science ®Google Scholar
• Markus , M. L. 1994 . Electronic mail as the medium of managerial choice . Organization Science , 5 : 502 – 527 .
   Web of Science ®Google Scholar
• McLeod , P. L. , Baron , R. S. , Marti , M. W. and Yoon , K. 1997 . The eyes have it: Minority influence in face-to-face and computer-mediated group discussion . Journal of Applied Psychology , 82 : 706 – 718 .
   Web of Science ®Google Scholar
• Nash , E. B. , Edwards , G. W. , Thompson , J. A. and Barfield , W. 2000 . A review of presence and performance in virtual environments . International Journal of Human–Computer Interaction , 12 ( 1 ) : 1 – 41 .
   Web of Science ®Google Scholar
• Nowak , K. and Biocca , F. 2003 . The effect of the agency and anthropomorphism on users' sense of telepresence, copresence, and social presence in virtual environments . Presence: Teleoperators and Virtual Environments , 12 : 481 – 494 .
   Web of Science ®Google Scholar
• Nunnally , J. C. 1978 . Psychometric theory , New York, NY : McGraw-Hill .
   Google Scholar
• Podsakoff , P. M. and Organ , D. W. 1986 . Self-reports in organizational research: Problems and prospects . Journal of Management , 12 : 531 – 544 .
   Web of Science ®Google Scholar
• Qiu , L. and Benbasat , I. 2005 . Online consumer trust and live help interface: The effects of text-to-speech voice and 3D avatars . International Journal of Human–Computer Interaction , 19 : 75 – 94 .
   Web of Science ®Google Scholar
• Rennecker, J., & Godwin, L. (2003). Theorizing the unintended consequences of instant messaging for worker productivity. Sprouts: Working Papers on Information Systems, 3(14). http://sprouts.aisnet.org/3-14 (http://sprouts.aisnet.org/3-14)
   Google Scholar
• Rice , R. E. 1992 . Task analyzability, use of new media, and effectiveness: A multi-site exploration of media richness . Organization Science , 3 : 475 – 500 .
   Web of Science ®Google Scholar
• Rockwell , R. 1997 . An infrastructure for social software . IEEE Spectrum , 34 ( 3 ) : 26 – 31 .
   Google Scholar
• Rusbult , C. E. 1983 . A longitudinal test of the investment model: The development (and deterioration) of satisfaction and commitment in heterosexual involvements . Journal of Personality & Social Psychology , 45 ( 1 ) : 101 – 117 .
   Web of Science ®Google Scholar
• Rusbult , C. E. , Martz , J. M. and Agnew , C. R. 1998 . The investment model scale: Measuring commitment level, satisfaction level, quality of alternatives, and investment size . Personal Relationships , 5 : 357 – 391 .
   Web of Science ®Google Scholar
• Sas , C. and O'Hare , G. M. P. 2003 . Presence equation: An investigation into cognitive factors underlying presence . Presence: Teleoperators & Virtual Environments , 12 : 523 – 537 .
   Web of Science ®Google Scholar
• Shen , K. N. and Khalifa , M. 2008 . Exploring multidimensional conceptualization of social presence in the context of online communities . International Journal of Human–Computer Interaction , 24 : 722 – 748 .
   Web of Science ®Google Scholar
• Sheppard , B. H. , Hartwick , J. and Warshaw , P. R. 1988 . The theory of reasoned action: A meta-analysis of past research with recommendations for modifications and future research . Journal of Consumer Research , 15 : 325 – 343 .
   Web of Science ®Google Scholar
• Shiu, E., & Lenhart, A. (2004, July 15, 2010). How Americans use instant messaging? Pew Internet & American Life Project report. http://www.pewinternet.org/~/media//Files/Reports/2004/PIP_Instantmessage_Report.pdf.pdf (http://www.pewinternet.org/~/media//Files/Reports/2004/PIP_Instantmessage_Report.pdf.pdf)
   Google Scholar
• Short , J. , Williams , E. and Christie , B. 1976 . The social psychology of telecommunications , London, , England : Wiley & Sons .
   Google Scholar
• Straub , D. and Karahanna , E. 1998 . Knowledge worker communications and recipient availability: Toward a task closure explanation of media choice . Organization Science , 9 : 160 – 175 .
   Web of Science ®Google Scholar
• Swidey, N. (2009, February 8). The end of alone. Boston Globe. http://www.boston.com/bostonglobe/magazine/articles/2009/02/08/theendofalone/ (http://www.boston.com/bostonglobe/magazine/articles/2009/02/08/theendofalone/)
   Google Scholar
• Treviño , L. K. , Webster , J. and Stein , E. W. 2000 . Making connections: Complementary influences on communication media choices, attitudes, and use . Organization Science , 11 : 163 – 182 .
   Web of Science ®Google Scholar
• Venkatesh , V. , Morris , M. G. , Davis , G. B. and Davis , F. D. 2003 . User acceptance of information technology: Toward a unified view . MIS Quarterly , 27 : 425 – 478 .
   Web of Science ®Google Scholar
• Walther , J. B. , Loh , T. and Granka , L. 2005 . Let me count the ways: The interchange of verbal and nonverbal cues in computer-mediated and face-to-face affinity . Journal of Language and Social Psychology , 24 ( 1 ) : 36 – 65 .
   Web of Science ®Google Scholar
• Webster , J. and Treviño , L. K. 1995 . Rational and social theories as complementary explanations of communication media choices: Two policy-capturing studies . Academy of Management Journal , 38 : 1544 – 1572 .
   Web of Science ®Google Scholar
• Wilmot , W. W. 1995 . Relational communication , New York, NY : McGraw-Hill .
   Google Scholar
• Zhao , S. 2003 . Toward a taxonomy of copresence . Presence: Teleoperators and Virtual Environments , 12 : 445 – 455 .
   Web of Science ®Google Scholar
• Zhao , S. and Elesh , D. 2008 . Copresence as ‘being with’ . Information, Communication & Society , 11 : 565 – 583 .
   Google Scholar