8,337
Views
29
CrossRef citations to date
0
Altmetric
Original Paper

Sweetening the Deal: The Ingredients that Drive Consumer Adoption of Online Grocery Shopping

References

  • Arce-Urriza, M., & Cebollada, J. (2012). Private labels and national brands across online and offline channels. Management Decision; London, 50(10), 1772–1789. doi:org/10/f4f9dp
  • Belavina, E., Girotra, K., & Kabra, A. (2016). Online Grocery Retail: Revenue Models and Environmental Impact. Management Science, 63(6), 1781–1799. doi:org/10/gf4gg4
  • Benn, Y., Webb, T. L., Chang, B. P. I., & Reidy, J. (2015). What information do consumers consider, and how do they look for it, when shopping for groceries online? Appetite, 89, 265–273. doi:org/10/f673ch
  • Blitstein, J. L., Frentz, F., & Pitts, S. B. J. (2020). A mixed-method examination of reported benefits of online grocery shopping in the United States and Germany: Is health a factor? Journal of Food Products Marketing, 26(3), 212–224. doi:org/10/gg7wct
  • Bolton, R. N., Shankar, V., & Montoya, D. Y. (2010). Recent trends and emerging practices in retailer pricing. In M. Krafft & M. K. Mantrala (Eds.), Retailing in the 21st Century: Current and Future Trends (pp. pp. 301–318). Berlin, Heidelberg: Springer. doi:10.1007/978-3-540-72003-4_19
  • Bolton, R. N., & Shankar, V. (2018). Emerging retailer pricing trends and practices. Handbook of Research on Retailing, 104–131. doi:org/10/gf4ghb
  • Cervellon, M.-C., Sylvie, J., & Ngobo, P.-V. (2015). Shopping orientations as antecedents to channel choice in the French grocery multichannel landscape. Journal of Retailing and Consumer Services, 27, 31–51. doi:org/10/gf4ghc
  • Chau, P. Y. K., & Lung Hui, K. (1998). Identifying early adopters of new IT products: A case of Windows 95. Information & Management, 33(5), 225–230. doi:org/10/b2gjb7
  • Chu, J., Arce-Urriza, M., Cebollada-Calvo, -J.-J., & Chintagunta, P. K. (2010). An empirical analysis of shopping behavior across online and offline channels for grocery products: The moderating effects of household and product characteristics. Journal of Interactive Marketing, 24(4), 251–268. doi:org/10/d388tw
  • Cleeren, K., Verboven, F., Dekimpe, M. G., & Gielens, K. (2010). Intra- and interformat competition among discounters and supermarkets. Marketing Science, 29(3), 456–473. doi:org/10/dwd2tp
  • Cohen, J. (1992). A power primer. Psychological Bulletin, 112(1), 155–159. doi:10.1037/0033-2909.112.1.155
  • Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly: Management Information Systems, 13(3), 319–339. doi:10.2307/249008
  • Dawes, J., & Nenycz-Thiel, M. (2014). Comparing retailer purchase patterns and brand metrics for in-store and online grocery purchasing. Journal of Marketing Management, 30(3–4), 364–382. doi:org/10/gf4ghd
  • Degeratu, A. M., Rangaswamy, A., & Wu, J. (2000). Consumer choice behavior in online and traditional supermarkets: The effects of brand name, price, and other search attributes. International Journal of Research in Marketing, 17(1), 55–78. doi:org/10/b4wz93
  • Driediger, F., & Bhatiasevi, V. (2019). Online grocery shopping in Thailand: Consumer acceptance and usage behavior. Journal of Retailing and Consumer Services, 48, 224–237. doi:org/10/gf4ghg
  • Elms, J., de Kervenoael, R., & Hallsworth, A. (2016). Internet or store? An ethnographic study of consumers’ internet and store-based grocery shopping practices. Journal of Retailing and Consumer Services, 32, 234–243. doi:org/10/gf4ghh
  • Gefen, D. (2000). E-commerce: The role of familiarity and trust. Omega, 28(6), 725–737. doi:10.1016/S0305-0483(00)00021-9
  • Gefen, D., Karahanna, E., & Straub, D. W. (2003). Trust and TAM in online shopping: An integrated model. MIS Quarterly: Management Information Systems, 27(1), 51–90. doi:10.2307/30036519
  • Geuens, M., Brengman, M., & S’Jegers, R. (2003). Food retailing, now and in the future. A consumer perspective. Journal of Retailing and Consumer Services, 10(4), 241–251. doi:org/10/d3cvmk
  • Grabner-Kraeuter, S. (2002). The Role of Consumers’ Trust in Online-Shopping. Journal of Business Ethics, 39(1), 43–50. doi:10.1023/A:1016323815802
  • Grabner-Kräuter, S., & Kaluscha, E. A. (2003). Empirical research in on-line trust: a review and critical assessment. International Journal of Human-Computer Studies, 58(6), 783–812. https://doi.org/10.1016/S1071-5819(03)00043-0
  • Hackney, R., Grant, K., & Birtwistle, G. (2006). The UK grocery business: Towards a sustainable model for virtual markets. International Journal of Retail & Distribution Management; Bradford, 34(4/5), 354–368. doi:org/10/fjgr6k
  • Handayani, P. W., Nurahmawati, R. A., Pinem, A. A., & Azzahro, F. (2020). Switching intention from traditional to online groceries using the moderating effect of gender in Indonesia. Journal of Food Products Marketing, 26(6), 425–439. doi:org/10/gg7wcs
  • Hansen, T. (2005). Consumer adoption of online grocery buying: A discriminant analysis. International Journal of Retail & Distribution Management, 33(2), 101–121. doi:10.1108/09590550510581449
  • Hansen, T. (2008). Consumer values, the theory of planned behaviour and online grocery shopping. International Journal of Consumer Studies, 32(2), 128–137. doi:org/10/c7n7bs
  • Harris, P., Dall’Olmo Riley, F., Riley, D., & Hand, C. (2017). Online and store patronage: A typology of grocery shoppers. International Journal of Retail & Distribution Management, 45(4), 419–445. doi:org/10/gf4ghj
  • Hoffman, D. L., Novak, T. P., & Peralta, M. (1999). Building Consumer Trust Online. Communications of the ACM, 42(4), 80–85. doi:org/10/cj6
  • Hoyer, W. D., MacInnis, D. J., & Pieters, R. (2010). Consumer behavior (5th International ed.). Cengage Learning Inc. South-Western Cengage Learning.
  • Joachim, V., Spieth, P., & Heidenreich, S. (2018). Active innovation resistance: An empirical study on functional and psychological barriers to innovation adoption in different contexts. Industrial Marketing Management, 71, 95–107. doi:org/10/gdvjkb
  • Kim, D. J., Ferrin, D. L., & Rao, H. R. (2008). A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents. Decision Support Systems, 44(2), 544–564. doi:10.1016/j.dss.2007.07.001
  • Kumar, V., Anand, A., & Song, H. (2017). Future of retailer profitability: An organizing framework. Journal of Retailing, 93(1), 96–119. doi:org/10/gf4ghk
  • Luhmann, N. (2000). Familiarity, confidence, trust: Problems and alternatives. Trust: Making and Breaking Cooperative Relations, 6, 94–107.
  • Maechler, M., original), P. R. (Fortran, original), A. S. (S, original), M. H. (S, maintenance(1999–2000)), K. H. (port to R., Studer, M., Roudier, P., Gonzalez, J., Kozlowski, K., & pam(), E. S. (fastpam options for. (2019). cluster: “Finding Groups in Data”: Cluster Analysis Extended Rousseeuw et al. (2.0.9) [Computer software]. https://CRAN.R-project.org/package=cluster
  • Melis, K., Campo, K., Breugelmans, E., & Lamey, L. (2015). The impact of the multi-channel retail mix on online store choice: Does online experience matter? Journal of Retailing, 91(2), 272–288. doi:org/10/gf4ghm
  • Melis, K., Campo, K., Lamey, L., & Breugelmans, E. (2016). A bigger slice of the multichannel grocery pie: When Does consumers’ online channel use expand retailers’ share of wallet? Journal of Retailing, 92(3), 268–286. doi:org/10/gcsj65
  • Mitchell, V. (1999). Consumer perceived risk: Conceptualisations and models. European Journal of Marketing, 33(1/2), 163–195. doi:org/10/cktw85
  • Miyazaki, A. D., & Fernandez, A. (2001). Consumer perceptions of privacy and security risks for online shopping. Journal of Consumer Affairs, 35(1), 27. doi:org/10/fkx45m
  • Morganosky, M. A., & Cude, B. J. (2000). Consumer response to online grocery shopping. International Journal of Retail & Distribution Management, 28(1), 17–26. doi:org/10/fmjp7b
  • Mortimer, G., Hasan, S. F. E., Andrews, L., & Martin, J. (2016). Online grocery shopping: The impact of shopping frequency on perceived risk. The International Review of Retail, Distribution and Consumer Research, 26(2), 202–223. doi:org/10/gf4ghp
  • Ramus, K., & Asger Nielsen, N. (2005). Online grocery retailing: What do consumers think? Internet Research, 15(3), 335–352. doi:org/10/bp5cnq
  • Revelle, W. (2019). psych: Procedures for Psychological, Psychometric, and Personality Research (1.8.12) [Computer software]. https://CRAN.R-project.org/package=psych
  • Richards, T. J., & Rabinovich, E. (2018). The long‐tail of online grocery shopping. Agribusiness, 34(3), 509–523. doi:org/10/gf4ghq
  • Roberts, M., Xu, X. M., & Mettos, N. (2003). Internet shopping: The supermarket model and customer perceptions. Journal of Electronic Commerce in Organizations (JECO), 1(2), 32–43. doi:org/10/c26wq5
  • Robinson, H., Dall’Olmo Riley, F., Rettie, R., & Rolls-Willson, G. (2007, March). The role of situational variables in online grocery shopping in the UK. doi:org/info:doi/10.1362/146934707X180703
  • Rosseel, Y., Oberski, D., Byrnes, J., Vanbrabant, L., Savalei, V., Merkle, E., … Jorgensen, T. D. (2018). lavaan: Latent Variable Analysis (0.6-3) [Computer software]. https://CRAN.R-project.org/package=lavaan
  • Souitaris, V., & Balabanis, G. (2007). Tailoring Online Retail Strategies to Increase Customer Satisfaction and Loyalty. Long Range Planning, 40(2), 244–261. doi:org/10/fmrpf8
  • Waarts, E., van Everdingen, Y. M., & van Hillegersberg, J. (2002). The dynamics of factors affecting the adoption of innovations. Journal of Product Innovation Management, 19(6), 412–423. doi:org/10/bcgb7v
  • Wasserstein, R. L., Schirm, A. L., & Lazar, N. A. (2019). Moving to a world beyond “p < .05.”. The American Statistician, 73(sup1), 1–19. doi:org/10/gfw9bz