605
Views
2
CrossRef citations to date
0
Altmetric
Articles

Consumer Generated Ads versus Celebrity Generated Ads: Which Is the Best Method to Promote a Brand on Social Media?

ORCID Icon, ORCID Icon & ORCID Icon

References

  • Ahn, Y., & Lee, J. (2019). The effect of participation effort on CSR participation intention: The moderating role of construal level on consumer perception of warm glow and perceived costs. Sustainability, 12(1), 83–98. https://doi.org/10.3390/su12010083
  • Al-Natour, S., & Turetken, O. (2020). A comparative assessment of sentiment analysis and star ratings for consumer reviews. International Journal of Information Management, 54, 102132. https://doi.org/10.1016/j.ijinfomgt.2020.102132
  • Alves, H., Fernandes, C., & Raposo, M. (2016). Value co-creation: Concept and contexts of application and study. Journal of Business Research, 69(5), 1626–1633. https://doi.org/10.1016/j.jbusres.2015.10.029
  • Ahmed, A., Mir, F. A., & Farooq, O. (2012). Effect of celebrity endorsement on customers’ buying behavior: A perspective from Pakistan. Interdisciplinary Journal of Contemporary Research in Business, 4(5), 584–592.
  • Ambroise, L., Pantin-Sohier, G., Valette-Florence, P., & Albert, N. (2014). From endorsement to celebrity co-branding: Personality transfer. Journal of Brand Management, 21(4), 273–285. https://doi.org/10.1057/bm.2014.7
  • Arnould, E. J., & Thompson, C. J. (2005). Consumer culture theory (CCT): Twenty years of research. Journal of Consumer Research, 31(4), 868–882. https://doi.org/10.1086/426626
  • Baldus, B. J., Voorhees, C., & Calantone, R. (2015). Online brand community engagement: Scale development and validation. Journal of Business Research, 68(5), 978–985. https://doi.org/10.1016/j.jbusres.2014.09.035
  • Barth, D. (1997). Daydreaming: Unlock the creative power of your mind (1st ed.). Diane Pub Co.
  • Becker-Herby, E. (2016). The rise of femvertising: Authentically reaching female consumers. conservancy.umn.edu
  • Belleflamme, P., Lambert, T., & Schwienbacher, A. (2010, June). Crowdfunding: An industrial organization perspective. Prepared for the Workshop Digital Business Models: Understanding Strategies (pp. 25–26), Paris.
  • Berthon, P., Pitt, L., & Campbell, C. (2008). Ad lib : When customers create the ad. California Management Review, 50(4), 6–30. https://doi.org/10.2307/41166454
  • Bevington, G., & Wolcott, H. F. (1996). Transforming qualitative data: Description, analysis, and interpretation. The Modern Language Journal, 80(3), 405. https://doi.org/10.2307/329455
  • Bhattacherjee, A. (2012). Social science research: Principles, methods, and practices. http://scholarcommons.usf.edu/cgi/viewcontent.cgi?article=1002&context=oa_textbooks
  • Boon, E. (2013). A qualitative study of consumer generated videos about daily deal web sites. Psychology & Marketing, 30(10), 843–849. https://doi.org/10.1002/mar.20649
  • Boyd, D. M., & Ellison, N. B. (2007). Social network sites: Definition, history, and scholarship. Journal of Computer-Mediated Communication, 13(1), 210–230. https://doi.org/10.1111/j.1083-6101.2007.00393.x
  • Cacioppo, J. T., Petty, R. E., Kao, C. F., & Rodriguez, R. (1986). Central and peripheral routes to persuasion: An individual difference perspective. Journal of Personality and Social Psychology, 51(5), 1032–1043. https://doi.org/10.1037/0022-3514.51.5.1032
  • Cadenat, S., Bonnemaizon, A., Benoit-Moreau, F., & Renaudin, V. (2013). Regards sur la co-production du client: comment les entreprises nous font-elles participer? Décisions Marketing, 70, 9–24. https://doi.org/10.7193/dm.070.09.24
  • Campbell, C., Ferraro, C., & Sands, S. (2014). Segmenting consumer reactions to social network marketing. European Journal of Marketing, 48(3/4), 432–452. https://doi.org/10.1108/EJM-03-2012-0165
  • Campbell, C., Pitt, L. F., Parent, M., & Berthon, P. (2011). Tracking back-talk in consumer generated advertising: An analysis of two interpretative approaches. Journal of Advertising Research, 51(1), 224–238. https://doi.org/10.2501/JAR-51-1-224-238
  • Cartwright, S., Liu, H., & Raddats, C. (2021). Strategic use of social media within business-to-business (B2B) marketing: A systematic literature review. Industrial Marketing Management, 97, 35–58. https://doi.org/10.1016/j.indmarman.2021.06.005
  • Chan, K., & Prendergast, G. P. (2008). Social comparison, imitation of celebrity models and materialism among Chinese youth. International Journal of Advertising, 27(5), 799–826. https://doi.org/10.2501/S026504870808030X
  • Chen, L., Yuan, L., & Zhu, Z. (2021). Empirical study of consumer participation motivation in value co-creation within cultural and creative virtual brand communities. Asia Pacific Journal of Marketing and Logistics, 33(7), 1630–1647. https://doi.org/10.1108/APJML-05-2020-0363
  • Cheong, H. J., & Mohammed-Baksh, S. (2021). Purchase situations and information-seeking in brand-related user-generated content. Journal of Promotion Management, 27(5), 740–764.
  • Chu, S.-C., & Kim, Y. (2011). Determinants of consumer engagement in electronic word-of-mouth (eWOM) in social networking sites. International Journal of Advertising, 30(1), 47–75. https://doi.org/10.2501/IJA-30-1-047-075
  • Chwialkowska, A. (2019). The effectiveness of brand-and customer-centric content strategies at generating shares, ‘likes’, and comments. Journal of Promotion Management, 25(2), 270–300. https://doi.org/10.1080/10496491.2018.1443307
  • Dahl, D. W., & Moreau, C. P. (2007). Thinking inside the box: Why consumers enjoy constrained creative experiences. Journal of Marketing Research, 44(3), 357–369. https://doi.org/10.1509/jmkr.44.3.357
  • DeShields, O., Ali, K., & de los Santos, G. (1999). A comparison of spokesperson homophily and credibility on the effectiveness of the advertisement. American Marketing Association. Conference Proceedings, 10(41), 36–58.
  • Dhar, V., & Chang, E. A. (2009). Does chatter matter? The impact of user-generated content on music sales. Journal of Interactive Marketing, 23(4), 300–307. https://doi.org/10.1016/j.intmar.2009.07.004
  • Dholakia, U. M., Bagozzi, R. P., & Pearo, L. K. (2004). A social influence model of consumer participation in network- and small-group-based virtual communities. International Journal of Research in Marketing, 21(3), 241–263. https://doi.org/10.1016/j.ijresmar.2003.12.004
  • Dictionary, C. (2021). Agency. Cambridge Dictionary. Retrieved on June, 22.
  • Dijkstra, T. K., & Henseler, J. (2015). Consistent and asymptotically normal PLS estimators for linear structural equations. Computational Statistics & Data Analysis, 81, 10–23. https://doi.org/10.1016/j.csda.2014.07.008
  • Ding, H., Molchanov, A., & Stork, P. (2011). The value of celebrity endorsements: A stock market perspective. Marketing Letters, 22(2), 147–163. https://doi.org/10.1007/s11002-010-9117-y
  • Diwanji, V. S., & Cortese, J. (2020). Contrasting user generated videos versus brand generated videos in ecommerce. Journal of Retailing and Consumer Services, 54, 102024. https://doi.org/10.1016/j.jretconser.2019.102024
  • Dodoo, N. A., & Padovano, C. M. (2020). Personality-based engagement: An examination of personality and message factors on consumer responses to social media advertisements. Journal of Promotion Management, 26(4), 481–503.
  • Eiglier, P., & Langeard, E. (1987). Servuction: Le marketing desservices. McGraw Hill.
  • Eyal, K., & Rubin, A. M. (2003). Viewer aggression and homophily, identification, and parasocial relationships with television characters. Journal of Broadcasting & Electronic Media, 47(1), 77–98. https://doi.org/10.1207/s15506878jobem4701_5
  • Fleck, N., Michel, G., & Zeitoun, V. (2014). Brand personification through the use of spokespeople: An exploratory study of ordinary employees, CEOs, and celebrities featured in advertising. Psychology & Marketing, 31(1), 84–92. https://doi.org/10.1002/mar.20677
  • Fotiadis, T. (2019). Customer participation, e-service quality, satisfaction: (e)Service dominant logic trinity. Journal of Promotion Management, 25(3), 394–418. https://doi.org/10.1080/10496491.2019.1557818
  • Fournier, S. (1998). Consumers and their brands: Developing relationship theory in consumer research. Journal of Consumer Research, 24(4), 343–353. https://doi.org/10.1086/209515
  • Henseler, J., Dijkstra, T. K., Sarstedt, M., Ringle, C. M., Diamantopoulos, A., Straub, D. W., Ketchen, D. J., Hair, J. F., Hult, G. T. M., & Calantone, R. J. (2014). Common beliefs and reality about PLS: Comments on Ronkko and Evermann (2013). Organizational Research Methods, 17(2), 182–209. https://doi.org/10.1177/1094428114526928
  • Henseler, J., Hubona, G., & Ray, P. A. (2016). Using PLS path modeling in new technology research: Updated guidelines, Industrial Management & Data Systems, 116(1), 2–20.
  • Howe, J. (2006, June). Crowdsourcing. Wired Magazine. http://www.wired.com/wired/archive/14.06/crowds.html
  • Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling: A Multidisciplinary Journal, 6(1), 1–55. https://doi.org/10.1080/10705519909540118
  • Hur, W. M., Ahn, K. H., & Kim, M. (2011). Building brand loyalty through managing brand community commitment. Management Decision, 49(7), 1194–‑1213. https://doi.org/10.1108/00251741111151217
  • Innocent, M., Gabriel, P., & Divard, R. (2017). Understanding the participation experience of the top contributors in a crowdsourcing of inventive activities context. Recherche et Applications en Marketing (English Edition), 32(1), 2–20. https://doi.org/10.1177/2051570716676257
  • Jang, H., Olfman, L., Ko, I., Koh, J., & Kim, K. (2008). The influence of on-line brand community characteristics on community commitment and brand loyalty. International Journal of Electronic Commerce, 12(3), 57–80. https://doi.org/10.2753/JEC1086-4415120304
  • Jin, S.-A. A., & Phua, J. (2014). Following celebrities’ tweets about brands: The impact of Twitter-based electronic word-of-mouth on consumers’ source credibility perception, buying intention, and social identification with celebrities. Journal of Advertising, 43(2), 181–195. https://doi.org/10.1080/00913367.2013.827606
  • Jung, N. Y., Kim, S., & Kim, S. (2014). Influence of consumer attitude toward online brand community on revisit intention and brand trust. Journal of Retailing and Consumer Services, 21(4), 581–‑589. https://doi.org/10.1016/j.jretconser.2014.04.002
  • Kamins, M. A. (1990). An investigation into the ‘match-up’ hypothesis in celebrity advertising: When beauty may be only skin deep. Journal of Advertising, 19(1), 4–13. https://doi.org/10.1080/00913367.1990.10673175
  • Kaplan, A. M., & Haenlein, M. (2016). Users of the world, unite ! The challenges and opportunities of. Business Horizons, 53(1), 2010–2011.
  • Kartajaya, H., Kotler, P., & Hooi, D. H. (2019). Marketing 4.0: Moving from traditional to digital (pp. 99–123). World Scientific Book Chapters.
  • Kim, M., & Kim, J. (2020). How does a celebrity make fans happy? Interaction between celebrities and fans in the social media context. Computers in Human Behavior, 111, 106419.
  • Kotler, P., Kartajaya, H., & Setiawan, I. (2017). Marketing 4.0: Moving from traditional to digital. Harvard Business School Press.
  • Kozinets, R. V. (2002). The field behind the screen: Using netnography for marketing research in online communities. Journal of Marketing Research, 39(1), 61–72. https://doi.org/10.1509/jmkr.39.1.61.18935
  • Kozinets, R. V. (2010). Netnography. Wiley Online Library.
  • Lawrence, B., Fournier, S., & Brunel, F. (2013). When companies don’t make the ad: A multimethod inquiry into the differential effectiveness of consumer generated advertising. Journal of Advertising, 42(4), 292–307. https://doi.org/10.1080/00913367.2013.795120
  • Lee, J.-G., & Thorson, E. (2008). The impact of celebrity-product incongruence on the effectiveness of product endorsement. Journal of Advertising Research, 48(3), 433–449. https://doi.org/10.2501/S0021849908080446
  • Lovelock, C. H., & Young, R. F. (1979). Look to consumers to increase productivity. Harvard Business Review, 57(3), 168–178.
  • Lu, L.-C., Chang, W.-P., & Chang, H.-H. (2014). Consumer attitudes toward bloggers’ sponsored recommendations and purchase intention: The effect of sponsorship, product type, and brand awareness. Computers in Human Behavior, 34(34), 258–266. https://doi.org/10.1016/j.chb.2014.02.007
  • Mandolfo, M., Chen, S., & Noci, G. (2020). Co-creation in new product development: Which drivers of consumer participation? International Journal of Engineering Business Management, 12, 184797902091376–184797902091314. https://doi.org/10.1177/1847979020913764
  • Mayrhofer, M., Matthes, J., Einwiller, S., & Naderer, B. (2020). User generated content presenting brands on social media increases young adults’ purchase intention. International Journal of Advertising, 39(1), 166–186. https://doi.org/10.1080/02650487.2019.1596447
  • McCracken, G. (1989). Who is the celebrity endorser? Cultural foundations of the endorsement process. Journal of Consumer Research, 13(3), 310–321.
  • Miles, M. B. (1979). Qualitative data as an attractive nuisance: The problem of analysis. Administrative Science Quarterly, 24(4), 590–601. https://doi.org/10.2307/2392365
  • Miller, F. M., & Laczniak, G. R. (2011). The ethics of celebrity–athlete endorsement. Journal of Advertising Research, 51(3), 499–510. https://doi.org/10.2501/JAR-51-3-499-510
  • Mylonakis, J. (2004). Mass customisation: The prospects and the limits of a useful marketing tool, as evaluated by two opposite business endeavours. International Journal of Services Technology and Management, 5(4), 333–345. https://doi.org/10.1504/IJSTM.2004.004846
  • Nyffenegger, B., Krohmer, H., Hoyer, W. D., & Malär, L. (2015). Service brand relationship quality: Hot or cold? Journal of Service Research, 18(1), 90–106. https://doi.org/10.1177/1094670514547580
  • Ogden, H., & Venkat, R. (2001). Social comparison and possessions: Japan vs Canada. Asia Pacific Journal of Marketing and Logistics, 13(2), 72–84. https://doi.org/10.1108/13555850110764775
  • Ohanian, R. (1990). Construction and validation of a scale to measure celebrity endorsers’ perceived expertise, trustworthiness, and attractiveness. Journal of Advertising, 19(3), 39–52. https://doi.org/10.1080/00913367.1990.10673191
  • Okazaki, S., Plangger, K., West, D., & Menéndez, H. D. (2020). Exploring digital corporate social responsibility communications on Twitter. Journal of Business Research, 117, 675–682. https://doi.org/10.1016/j.jbusres.2019.09.006
  • Onnée, S., & Renault, S. (2013). Le financement participatif: Atouts, risques et conditions de succès. Gestion, 38(3), 54.
  • Onnée, S., & Renault, S. (2014). Crowdfunding: Vers une compréhension du rôle joué par la foule. Management & Avenir, 74(8), 117–133.
  • Ordanini, A., Miceli, L., Pizzetti, M., & Parasuraman, A. (2011). Crowdfunding: Transforming customers into investors through innovative service platforms. Journal of Service Management, 22(4), 443–470. https://doi.org/10.1108/09564231111155079
  • Park, J., & McMahan, C. (2020). Exploring Youtube marketing communication among 200 leading national advertisers. Journal of Promotion Management, 27(4), 487–502.
  • Premeaux, S. R. (2009). The attitudes of middle class versus upper class male and female consumers regarding the effectiveness of celebrity endorsers. Journal of Promotion Management, 15(1–2), 2–21. https://doi.org/10.1080/10496490902854820
  • Petty, R. E., & Briñol, P. (2007). Mécanismes psychologiques de la persuasion. Diogène, 217, 58–78.
  • Petty, R. E., & Cacioppo, J. T. (1984). The effects of involvement on responses to argument quantity and quality: Central and peripheral routes to persuasion. Journal of Personality and Social Psychology, 46(1), 69–81. https://doi.org/10.1037/0022-3514.46.1.69
  • Petty, R. E., & Cacioppo, J. T. (1986). The elaboration likelihood model of persuasion. Advances in Experimental Social Psychology, 19, 123–205.
  • Prahalad, C. K., & Ramaswamy, V. (2004). Co-creation experiences: The next practice in value creation. Journal of Interactive Marketing, 18(3), 5–14. https://doi.org/10.1002/dir.20015
  • Quach, S., & Thaichon, P. (2017). From connoisseur luxury to mass luxury: Value co-creation and co-destruction in the online environment. Journal of Business Research, 81, 163–172. https://doi.org/10.1016/j.jbusres.2017.06.015
  • Raji, R. A., Mohd Rashid, S., Mohd Ishak, S., & Mohamad, B. (2020b). “Do firm-created contents on social media enhance brand equity and consumer response among consumers of automotive brands? Journal of Promotion Management, 26(1), 19–49. https://doi.org/10.1080/10496491.2019.1612490
  • Reniou, F. (2009). Opérations Participatives Des Marques: Pourquoi et Comment Faire Participer Les Consommateurs? De La Compréhension Des Opérations Participatives et Des Motivations Des Consommateurs à s’y Engager à l’analyse de Leurs Effets Sur La Marque, Paris Dauphine. https://ideas.repec.org/b/dau/thesis/123456789-3773.html
  • Ringle, C. M., & Sarstedt, M. (2016). Gain more insight from your PLS-SEM results. Industrial Management & Data Systems, 116(9), 1865–1886. https://doi.org/10.1108/IMDS-10-2015-0449
  • Robinot, É., Corne, A., Peypoch, N., & Trespeuch, L. (2021). Environmental actions and consumer participation: Which impacts on brand relationship? The multiple realities of the hospitality sector. International Journal of Hospitality Management, 92, 1–10.
  • Rubio, N., Villaseñor, N., & Yagüe, M. (2020). Sustainable co-creation behavior in a virtual community: Antecedents and moderating effect of participant’s perception of own expertise. Sustainability, 12(19), 8151–8151. https://doi.org/10.3390/su12198151
  • Saima, M., & Khan, M. A. (2021). Effect of social media influencer marketing on consumers’ purchase intention and the mediating role of credibility. Journal of Promotion Management, 27(4), 503–523. https://doi.org/10.1080/10496491.2020.1851847
  • Saldana, J. (2009). The coding manual for qualitative researchers. SAGE Publications Ltd.
  • Schau, H. J., & Muniz, A. M., Jr. (2008). Share the brand: Communally-embedded consumer generated content. ACR North American. http://www.acrwebsite.org/volumes/13436/volumes/v35/NA-35
  • Schau, H. J., Muñiz, A. M., Jr., & Arnould, E. J. (2009). How brand community practices create value. Journal of Marketing, 73(5), 30–51. https://doi.org/10.1509/jmkg.73.5.30
  • Sibai, O., Mimoun, L., & Boukis, A. (2021). Authenticating brand activism: Negotiating the boundaries of free speech to make a change. Psychology & Marketing, 38(10), 1651–1669. https://doi.org/10.1002/mar.21477
  • Simpson, E. M., Snuggs, T., Christiansen, T., & Simples, K. E. (2000). Race, homophily, and purchase intentions and the black consumer. Psychology and Marketing, 17(10), 877–889. https://doi.org/10.1002/1520-6793(200010)17:10<877::AID-MAR3>3.0.CO;2-K
  • Spears, N., Royne, M., & Van Steenburg, E. (2013). Are celebrity-heroes effective endorsers? Exploring the link between hero, celebrity, and advertising response. Journal of Promotion Management, 19(1), 17–37. https://doi.org/10.1080/10496491.2012.715126
  • Speed, R., & Thompson, P. (2000). Determinants of sports sponsorship response. Journal of the Academy of Marketing Science, 28(2), 226–238. https://doi.org/10.1177/0092070300282004
  • Stoeckl, R., Rohrmeier, P., Hess, T. (2007). Association for Information Systems AIS Electronic Library (AISeL) motivations to produce user generated content: Differences between webloggers and videobloggers recommended citation motivations to produce user generated content: Differences between Webl. http://aisel.aisnet.org/bled2007/30
  • Thompson, D. V., & Malaviya, P. (2013). Consumer-generated ads: Does awareness of advertising co-creation help or hurt persuasion? Journal of Marketing, 77(3), 33–47. https://doi.org/10.1509/jm.11.0403
  • Trespeuch, L. (2017). La Participation Du Consommateur, Antécédents et Conséquences: Proposition d’un Modèle Intégrateur Appliqué Au Cas Du Crowdfunding. Université Grenoble Alpes.
  • Vargo, S. L., & Lusch, R. F. (2004). Evolving to a new dominant logic for marketing. Journal of Marketing, 68(1), 1–17. https://doi.org/10.1509/jmkg.68.1.1.24036
  • Vulkan, N., Åstebro, T., & Sierra, M. F. (2016). Equity crowdfunding: A new phenomena. Journal of Business Venturing Insights, 5, 37–49. https://doi.org/10.1016/j.jbvi.2016.02.001
  • Wilcox, K., & Stephen, A. T. (2013). Are close friends the enemy? Online social networks, self-esteem, and self-control. Journal of Consumer Research, 40(1), 90–103. https://doi.org/10.1086/668794
  • Xu, B., Zheng, H., Xu, Y., & Wang, T. (2016). Configurational paths to sponsor satisfaction in crowdfunding. Journal of Business Research, 69(2), 915–927. https://doi.org/10.1016/j.jbusres.2015.06.040
  • Zarifah Dhabitah Mahat, N., & Hafiz Hanafiah, M. (2020). Help me tripadvisor! Examining the relationship between Tripadvisor e-WOM attributes, trusts towards online reviews and travellers behavioural intentions. Journal of Information and Organizational Sciences, 44(1), 83–112.
  • Zhou, L., & Xue, F. (2022). Effects of Instagram user-generated content on travel inspiration and planning: An extended model of technology acceptance. Journal of Promotion Management, 28(3), 239–260.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.