3,010
Views
27
CrossRef citations to date
0
Altmetric
Original Articles

Volunteer Tourism and Intercultural Sensitivity: The Role of Interaction with Host Communities

Pages 382-400 | Received 09 Oct 2013, Accepted 08 Feb 2014, Published online: 24 Mar 2015

REFERENCES

  • Allport, G. (1954). The nature of prejudice. Cambridge, MA: Addison-Wesley Publishing.
  • Anderson, P., Lawton, L., Rexeisen, R., & Hubbard, A. (2006). Short-term study abroad and intercultural sensitivity: A pilot study. International Journal of Intercultural Relations, 30(4), 457–469. doi:10.1016/j.ijintrel.2005.10.004
  • Bailey, A., & Russell, K. (2010). Predictors of interpersonal growth in volunteer tourism: A latent curve approach. Leisure Sciences, 32, 352–368. doi:10.1080/01490400.2010.488598
  • Bailey, A., & Russell, K. (2012). Volunteer tourism: Powerful programs or predisposed participants?. Journal of Hospitality & Tourism Management, 19(1), 123–132. doi:10.1017/jht.2012.14
  • Bennett, J. (1993). Cultural marginality: Identity issues in intercultural training. In R. Paige (Ed.), Education for intercultural experience (pp. 109–135). Yarmouth, ME: Intercultural Press.
  • Bennett, M. (1986). A developmental approach to training for intercultural sensitivity. International Journal of Intercultural Relations, 10(2), 179–196. doi:10.1016/0147-1767(86)90005-2
  • Bennett, J., & Bennett, M. (2004). Developing intercultural sensitivity: An integrative approach to global and domestic diversity. In D. Landis, J. Bennett, & M. Bennett (Eds.), Handbook of intercultural trainig (pp. 147–165). Thousands Oaks, CA: Sage Publications.
  • Benson, A., & Henderson, S. (2011). A strategic analysis of volunteer tourism organisations. The Service Industries Journal, 31(3), 405–424. doi:10.1080/02642060902822091
  • Bhabha, H. (1994). The location of culture. New York, NY: Routledge.
  • Blackman, D., & Benson, A. (2010). The role of the psychological contract in managing research volunteer tourism. Journal of Travel and Tourism Marketing, 27(3), 221–235. doi:10.1080/10548401003744669
  • Blue, S., Kapoor, S., & Comadena, M. (1996). Using cultural values as a measure of intercultural sensitivity. Intercultural Communication Studies, I(2), 77–94.
  • Brown, L. (2013). Travel for education: A force for peace and cross-cultural understanding? In Y. Reisinger (Ed.), Transformational tourism: Tourist perspectives (pp. 199–211). Boston, MA: CABI.
  • Brown, S., & Lehto, X. (2005). Travelling with a purpose: Understanding the motives and benefits of volunteer vacationers. Current Issues in Tourism, 8(6), 479–496. doi:10.1080/13683500508668232
  • Brumbaugh, A. (2010). The impact of diversity seeking and volunteer orientation on desire for alternative spring break programs. Journal of Travel and Tourism Marketing, 27(5), 474–490. doi:10.1080/10548408.2010.499060
  • Brunt, P., & Courtney, P. (1999). Host perceptions of sociocultural impacts. Annals of Tourism Research, 26(3), 493–515.
  • Cave, J. (2005). Conseptualising “Otherness” as a management framework for tourism enterprise. In C. Ryan & M. Aicken (Eds.), Indigenous tourism: The commodification and management of culture (pp. 261–280). Oxford: Elsevier.
  • Chen, G. (1997, January). A review of the concept of intercultural sensitivity. Paper presented at Biennial Convention of the Pacific and Asian Communication Association. Honolulu, HI.
  • Coghlan, A. (2008). Exploring the role of expedition staff in volunteer tourism. International Journal of Tourism Research, 10(2), 183–191. doi:10.1002/jtr.650
  • Coghlan, A., & Fennel, D. (2009). Myth or substance: An examination of altruism as the basis of volunteer tourism. Annals of Leisure Research, 12(3–4), 377–402. doi:10.1080/11745398.2009.9686830
  • Coghlan, A., & Gooch, M. (2011). Applying a transformative learning framework to volunteer tourism. Journal of Sustainable Tourism, 19(6), 713–728. doi:10.1080/09669582.2010.542246
  • Coghlan, A., & Noakes, S. (2012). Towards an understanding of the drivers of commercialization in the volunteer tourism sector. Tourism Recration Research, 37(2), 123–131.
  • Conran, M. (2011). They really love me! Intimacy in volunteer tourism. Annals of Tourism Research, 38(4), 1454–1473. doi:10.1016/j.annals.2011.03.014
  • Cook, S. (1984). Cooperative interaction in multiethnic contexts. In N. Miller & M. Brewer (Eds.), Groups in contact (pp. 155–185). Orlando, FL: Academic Press.
  • Cousins, J., Evans, S., & Sadler, J. (2009). Selling conservation? Scientific legitimacy and the commodification of conservation tourism. Ecology and Society, 14(1), 32.
  • Doxey, G. (1976). A causation theory of visitor-resident irritants: Methodology and research inferences. The Travel Research Association Sixth Annual Conference Proceedings, Vol. 6 (pp. 195–198). San Diego, CA: The Travel Research Association.
  • Gray, N.J., & Campbell, L.M. (2007). A decommodified experience? Exploring aesthetic, economic and ethical values for volunteer ecotourism in Costa Rica. Journal of Sustainable Tourism, 15(5), 463–482. doi:10.2167/jost725.0
  • Greenholtz, J., & Kim, J. (2009). The cultural hybridity of Lena: A multi-method case study of a third culture kid. International Journal of Intercultural Relations, 33(5), 391–398. doi:10.1016/j.ijintrel.2009.05.004
  • Guttentag, D. (2009). The possible negative impacts of volunteer tourism. International Journal of Tourism Research, 11, 537–551. doi:10.1002/jtr.727
  • Guttentag, D. (2011). Volunteer tourism: As good as it seems?. Tourism Recreation Research, 36(1), 69–74.
  • Hair, J., Black, B., Babin, B., Anderson, A., & Tatham, R. (2005). Multivariate data analysis (6th ed.). Boston, MA: Prentice Hall.
  • Hammer, M., Bennett, M., & Wiseman, R. (2003). Measuring intercultural sensitivity: The intercultural development inventory. International Journal of Intercultural Relations, 27, 421–443. doi:10.1016/S0147-1767(03)00032-4
  • Holm, K., Nokelainen, P., & Tirri, K. (2009). Relationship of gender and academic achievement to Finnish students’ intercultural sensitivity. High Ability Studies, 20(2), 187–200. doi:10.1080/13598130903358543
  • Hosany, S. (2012). Appraisal determinants of tourist emotional responses. Journal of Travel Research, 51(3), 303–314. doi:10.1177/0047287511410320
  • Jafari, J. (2001). The scientification of tourism. In V. Smith (Ed.), Hosts and guests revisited: Issues of the 21st century (pp. 28–41). Elmsford, NY: Cognizant.
  • Kwintessential. (2013). Cross-cultural understanding. Retrieved from Kwintessential: http://www.kwintessential.co.uk/cultural-services/articles/cross-cultural-understanding.html
  • Lee, A. (1991). Integrating positivist and interpretive approaches to organizational research. Organization Science, 2(4), 342–365.
  • Lee, Y., & Woosnam, K. (2010). Voluntourist transformation and the theory of integrative cross-cultural adaptation. Annals of Tourism Research, 37(4), 1186–1189. doi:10.1016/j.annals.2010.04.012
  • lee Olson, C., & Kroeger, K. (2001). Global competency and intercultural sensitivity. Journal of Studies in International Education, 5(2), 116–137. doi:10.1177/102831530152003
  • Leonard, R., & Onyx, J. (2009). Volunteer tourism: The interests and motivations of grey nomads. Annals of Leisure Research, 12(3–4), 315–332. doi:10.1080/11745398.2009.9686827
  • Lo, A., & Lee, C. (2011). Motivations and perceived value of volunteer tourists from Hong Kong. Tourism Management, 32(2), 326–334. doi:10.1016/j.tourman.2010.03.002
  • Maoz, D. (2006). The mutual gaze. Annals of Tourism Research, 33(1), 221–239.
  • McGehee, N. (2012). Oppression, emancipation, and volunteer tourism. Annals of Tourism Research, 39(1), 84–107. doi:10.1016/j.annals.2011.05.001
  • McGehee, N., & Andereck, K. (2008). Pettin’ the critters’: Exploring the complex relationship between volunteers and voluntoured in McDowell County, WV, USA and Tijuana, Mexico. In S. Wearing & K. Lyons (Eds.), Journeys of discovery in volunteer tourism: International case study perspectives (pp. 12–24). Oxfordshire: CABI.
  • McGehee, N., & Santos, C. (2005). Social change, discourse, and volunteer tourism. Annals of Tourism Research, 32(3), 760–779. doi:10.1016/j.annals.2004.12.002
  • McIntosh, A., & Zahra, A. (2007). A cultural encounter through volunteer tourism: Towards the ideals of sustainable tourism?. Journal of Sustainable Tourism, 15(5), 541–556. doi:10.2167/jost701.0
  • Mostafanezhad, M. (2013). The politics of aesthetics in volunteer tourism. Annals of Tourism Research, 43, 150–169. doi:10.1016/j.annals.2013.05.002
  • Nestora, A., Yeung, P., & Calderon, H. (2009). Travel insights from by Geckgo. Lasso communications. Retrieved from Brandt travel guides: http://www.geckogo.com/volunteer/report2009/
  • Neuman, W. (2006). Social research methods: Qualitative and quantitative approaches (6th ed.). Boston, MA: Pearson Education.
  • Ooi, N., & Laing, J. (2010). Backpacker tourism: Sustainable and purposeful? Investigating the overlap between backpacker tourism and volunteer tourism motivations. Journal of Sustainable Tourism, 18(2), 191–206. doi:10.1080/09669580903395030
  • Pettigrew, T. (2008). Future directions for intergroup contact theory and research. International Journal of Intercultural Relations, 32, 187–199. doi:10.1016/j.ijintrel.2007.12.002
  • Pettigrew, T., & Tropp, L. (2006). A meta-analytic test of intergroup contact theory. Journal of Personality and Social Psychology, 90(5), 751–783. doi:10.1037/0022-3514.90.5.751
  • ProjectsAbroad. (2012). About Us. Retrieved from Projects Abroad.org: http://www.projects-abroad.org/about-us/our-impact/
  • Pruegger, V., & Rogers, T. (1994). Cross-cultural sensitivity training: Methods and assessment. International Journal of Intercultural Relations, 18(3), 369–387. doi:10.1016/0147-1767(94)90038-8
  • Raymond, E. (2008). Make a difference!‘ the role of sending organizations in volunteer tourism. In K. Lyons & S. Wearing (Eds.), Journeys of discovery in volunteer tourism (pp. 48–62). Oxfordshire: CABI.
  • Raymond, E., & Hall, C. (2008). The development of cross-cultural (mis)understanding through volunteer tourism. Journal of Sustainable Tourism, 16(5), 530–543. doi:10.1080/09669580802159610
  • Sherry, A., & Henson, R. (2005). Conducting and interpreting canonical correlation analysis in personality research: A user-friendly primer. Journal of Personality Assessment, 84(1), 37–48. doi:10.1207/s15327752jpa8401_09
  • Sin, H. (2009). Volunteer tourism—“Involve me and I will learn”?. Annals of Tourism Research, 36(3), 480–501. doi:10.1016/j.annals.2009.03.001
  • Sin, H. (2010). Who are we responsible to? Locals’ tales of volunteer tourism. Geoforum, 41, 983–992. doi:10.1016/j.geoforum.2010.08.007
  • Singh, T. (2002). Altruistic tourism: Another shade of sustainable tourism: The case of Kanda community. Tourism: An International Interdisciplinary Journal, 50(4), 371–381.
  • Stoddart, H., & Rogerson, C. (2004). Volunteer tourism: The case of habitat for humanity South Africa. GeoJournal, 60(3), 311–318. doi:10.1023/B:GEJO.0000034737.81266.a1
  • Stringer, P. (1981). Hosts and guests the bed-and-breakfast phenomenon. Annals of Tourism Research, 8(3), 357–376.
  • Tabanchik, B., & Fidell, L. (1989). Using multivariate statistics (2nd ed.). New York, NY: Harper & Row.
  • Tomazos, K., & Cooper, W. (2012). Volunteer tourism: at the crossroads of commercialisation and service?. Current Issues in Tourism, 15(5), 405–423. doi:10.1080/13683500.2011.605112
  • Useem, J. (1971). The study of cultures. In Studies of third cultures: A continuing series (Vol. 6, pp. 1–27). East Lansing: Institute for International Studies in Education, Michigan State University.
  • Vodopivec, B., & Jaffe, R. (2011). Save the world in a week: Volunteer tourism, development and difference. European Journal of Development Research, 23(1), 111–128. doi:10.1057/ejdr.2010.55
  • Wagner, U., & Machleit, U. (1986). Gastarbeiter” in the Federal Republic of Germany: Contact between Germans and migrant populations. In M. Hewstone & R. Brown (Eds.), Contact and conflict in intergroup encounters (pp. 59–78). Cambridge, MA: Basil Blackwell.
  • Wearing, S. (2001). Volunteer tourism: Experiences that make a difference. New York, NY: CAB International.
  • Wearing, S., & McGehee, N. (2013). Volunteer tourism: A review. Tourism Management, 120–130. doi:10.1016/j.tourman.2013.03.002
  • Werbner, P., & Modood, T. (1997). Debating cultural hybridity. London: Zed Books.
  • Woosnam, K., & Norman, W. (2010). Measuring residents’ emotional solidarity with tourists: Scale development of Durkheim’s theoretical constructs. Journal of Travel Research, 49(3), 365–380. doi:10.1177/0047287509346858
  • Yashima, T. (2010). The effects of international volunteer work experiences on intercultural competence of Japanese youth. International Journal of Intercultural Relations, 34(3), 268–282. doi:10.1016/j.ijintrel.2009.12.003
  • Yoshikawa, Y. (1987). The double-swing model of intercultural communication between the East and the West. In A. Kincaid (Ed.), Communication theory: Eastern and Western perspectives (pp. 319–329). San Diego, CA: Acadmic Press.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.