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Technical Communication Quarterly Volume 29, 2020 - Issue 4
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Book Review

Rhetorical work in emergency medical services: communicating in the unpredictable workplace

by Elizabeth Angeli, New York, NY, Routledge, 2019, 204 pp., $47.95 (paperback), $47.95 (e-book)

Theresa N. Walsha Texas Tech University;b University of [email protected]
Pages 440-442 | Published online: 05 Nov 2019

References

  • Andersen, R. (2014). Rhetorical work in the age of content management: Implications for the field of technical communication. Journal of Business and Technical Communication, 28(2), 115–157. doi:10.1177/1050651913513904
  • Klein, G. A., Calderwood, R., & MacGregor, D. (1989). Critical decision method for eliciting knowledge. IEEE Transactions on Systems, Man, & Cybernetics, 19(3), 462–472. doi:10.1109/21.31053

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