291
Views
0
CrossRef citations to date
0
Altmetric
Research Article

Regulating Emotions for Social Action: Emotional Intelligence’s Role in TPC

References

  • Brackett, M. A., Rivers, S. E., Shiffman, S., Lerner, N., & Salovey, P. (2006). Relating emotional abilities to social functioning: A comparison of self-report and performance measures of emotional intelligence. Journal of Personality and Social Psychology, 91, 780–795. doi:10.1037/0022-3514.91.4.780
  • Campbell, L. (2021). Rhetorical body work: Professional embodiment in health provider education and the technical writing classroom. Technical Communication Quarterly, 30(2), 1–17. doi:10.1080/10572252.2020.1804620
  • Capeheart, L., & Milovanovic, D. (2007). Social Justice: Theories, Issues, and Movements (Critical issues in crime and society). New Brunswick, NJ: Rutgers University Press.
  • Fall, L. T., Kelly, S., MacDonald, P., Primm, C., & Holmes, W. (2013). Intercultural communication apprehension and emotional intelligence in higher education. Business Communication Quarterly, 76(4), 412–426. doi:10.1177/1080569913501861
  • Fiori, M., & Vesely-Maillefer, A. K. (2018). Emotional intelligence as an ability: Theory, challenges, and new directions. In K. Keefer, J. D. A. Parker, & D. H. Saklofske (Eds.), Emotional intelligence in education: Integrating research with practice (The Springer Series on Human Exceptionality, pp. 23–48). Springer International Publishing. https://link.springer.com/book/10.1007/978-3-319-90633-1?noAccess=true
  • Gross, J. J. (1998). The emerging field of emotion regulation: An integrative review. Review of General Psychology, 2, 271–299. doi:10.1037/1089-2680.2.3.271
  • Hariman, R., & Lucaites, J. L. (2001). Dissent and emotional management in a liberal-democratic society: The Kent state iconic photograph. Rhetoric Society Quarterly, 31(3), 5–31. doi:10.1080/02773940109391204
  • Huynh, A. C., Oakes, H., & Grossman, I. (2018). The role of culture in understanding and evaluating emotional intelligence. In K. Keefer, J. D. A. Parker, & D. H. Saklofske (Eds.), Emotional intelligence in education: Integrating research with practice (The Springer Series on Human Exceptionality, pp. 111–134). New York: Springer International Publishing. https://link.springer.com/book/10.1007/978-3-319-90633-1?noAccess=true
  • Ilyasova, K. A. (2015). Emotional competencies: Connecting to the emotive side of engineering and communication. IEEE (pp. 1–5). Limerick, Ireland.
  • Jones, N. N. (2016). The technical communicator as advocate: Integrating a social justice approach in technical communication. Journal of Technical Writing and Communication, 46(3), 342–361. doi:10.1177/0047281616639472
  • Joseph, D. L., & Newman, D. A. (2010). Discriminant validity of self-reported emotional intelligence: A multitrait-multisource study. Educational and Psychological Measurement, 70(4), 672–694. doi:10.1177/0013164409355700
  • Kim, L., Young, A. J., Neimeyer, R. A., Baker, J. N., & Barfield, R. C. (2008). Keeping users at the center: Developing a multimedia interface for informed consent. Technical Communication Quarterly, 17(3), 335–357. doi:10.1080/10572250802100451
  • Martin, J. S. (2004). The emerging role of emotional intelligence in business communication. Proceedings of the 2004 Association for Business Communication Annual Convention (pp. 87–93), Cambridge, MA.
  • Mayer, J. D., & Salovey, P. (1997). What is emotional intelligence? In P. Salovey & D. Sluyter (Eds.), Emotional development and emotional intelligence: Implications for educators (pp. 3–34). New York, USA: Basic Books.
  • Mayer, J. D., Salovey, P., & Caruso, D. R. (2008). Emotional Intelligence. The American Psychologist, 63(6), 503–517. doi:10.1037/0003-066X.63.6.503
  • Miller, C. R. (1979). A humanistic rationale for technical writing. College English, 40(6), 610–617. doi:10.2307/375964
  • Petersen, E. J., & Walton, R. (2018). Bridging analysis and action: How feminist scholarship can inform the social justice turn. Journal of Business and Technical Communication, 32(4), 416–446. doi:10.1177/1050651918780192
  • Petersen, E. J. (2018). Female practitioners’ advocacy and activism: Using technical communication for social justice goals. In G. Y. Agboka & N. Matveeva (Eds.), Citizenship and advocacy in technical communication: Scholarly and pedagogical perspectives (pp. 3–22). New York: Routledge.
  • Pickering, K. (2019). Emotion, social action, and agency: A case study of an intercultural, technical communication intern. Technical Communication Quarterly, 28(3), 238–253. doi:10.1080/10572252.2019.1571244
  • Poe, M., & Inoue, A. B. (2016). Toward writing as social justice: An idea whose time has come. College English, 79(2), 119–126.
  • Poon Teng Fatt, J. (2004). Technical versus non-technical students: Does emotional intelligence matter? Journal of Technical Writing and Communication, 34(3), 189–215. doi:10.2190/HY81-U1JA-E5MA-4G0T
  • Richards, A. R., & David, C. (2005). Decorative color as a rhetorical enhancement on the World Wide Web. Technical Communication Quarterly, 14(1), 31–48. doi:10.1207/s15427625tcq1401_4
  • Rose, E. J. (2016). Design as advocacy. Journal of Technical Writing and Communication, 46(4), 427–445. doi:10.1177/0047281616653494
  • Rude, C. D. (2009). Mapping the research questions in technical communication. Journal of Business and Technical Communication, 23(2), 174–215. doi:10.1177/1050651908329562
  • Saldaña, J. (2016). The coding manual for qualitative researchers. Los Angeles: Sage Publications, Inc.
  • Smagorinsky, P. (2008). The method section as conceptual epicenter in constructing social science research reports. Written Communication, 25(3), 389–411. doi:10.1177/0741088308317815
  • The Trans-Atlantic & Pacific Project. (2020). North Dakota State University. https://www.ndsu.edu/english/english_extracurriculars/trans_atlantic_and_pacific_project/
  • Walton, R. (2016). Supporting human dignity and human rights. Journal of Technical Writing and Communication, 46(4), 402–426. doi:10.1177/0047281616653496
  • Walton, R., Moore, K. R., & Jones, N. N. (2019). Technical communication after the social justice turn: Building coalitions for action. New York, USA: Routledge.
  • Weedon, J. S. (2020). Emotion and the economy of genre in a design presentation. Technical Communication Quarterly, 29(2), 188–201. doi:10.1080/10572252.2019.1689297
  • Zachry, M. (2005). An interview with Donald A. Norman. Technical Communication Quarterly, 14(4), 469–487. doi:10.1207/s15427625tcq1404_5
  • Zachry, M., & Spyridakis, J. H. (2016). Human-centered design and the field of technical communication. Journal of Technical Writing and Communication, 46(4), 392–401. doi:10.1177/0047281616653497

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.