REFERENCES
- Akkermans, H., & van Helden, K. (2002). Vicious and virtuous cycles in ERP implementation: a case study of interrelations between critical success factors. European Journal of Information Systems, 11(1), 35–46.
- Al-Mudimigh, A., Zairi, M., & Al-Mashari, M. (2001). ERP software implementation: An integrative framework. European Journal of Information Systems,10(4), 216–226. doi:10.1057/palgrave.ejis.3000406
- Amit, R., & Schoemaker, P. (1993). Strategic assets and organizational rent. Strategic Management Journal,14(1), 33–46. doi:10.1002/smj.4250140105
- Anderson, M., Banker, R., & Ravindran, S. (2006). Value implications of investments in information technology. Management Science,52(9), 1359–1376. doi:10.1287/mnsc.1060.0542
- Andriole, S. (2009). Boards of directors and technology governance: The surprising state of the practice. The Communications of the Association for Information Systems,24(1), 22.
- Artto, K., Kulvik, I., Poskela, J., & Turkulainen, V. (2011). The integrative role of the project management office in the front end of innovation. International Journal of Project Management, 29(4), 408–421.
- Artto, K., Martinsuo, M., Gemünden, H., & Murtoaro, J. (2009). Foundations of program management: A bibliometric view. International Journal of Project Management,27(1), 1–18. doi:10.1016/j.ijproman.2007.10.007
- Ashurst, C., Doherty, N., & Peppard, J. (2008). Improving the impact of IT development projects: The benefits realization capability model. European Journal of Information Systems,17(4), 352–370. doi:10.1057/ejis.2008.33
- Atlas Copco. (2009). Annual Report, Sustainability Report, Corporate Governance Report. Atlas Copco AB, Stockholm, Sweden.
- Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management,17(1), 99–120. doi:10.1177/014920639101700108
- Bassellier, G., Reich, B., & Benbasat, I. (2001). Information technology competence of business managers: A definition and research model. Journal of Management Information Systems,17(4), 159–182.
- Benaroch, M., Lichtenstein, Y., & Robinson, K. (2006). Real options in information technology risk management: An empirical validation of risk-option relationships. MIS Quarterly,30(4), 827–864.
- Bernroider, E. (2008). IT governance for enterprise resource planning supported by the DeLone–McLean model of information systems success. Information & Management, 45(5), 257–269.
- Bharadwaj, A. (2000). A resource-based perspective on information technology capability and firm performance: An empirical investigation. MIS Quarterly,24, 169–196. doi:10.2307/3250983
- Bharadwaj, A., Bharadwaj, S., & Konsynski, B. (1999). Information technology effects on firm performance as measured by Tobin’s q. Management Science,45, 1008–1024. doi:10.1287/mnsc.45.7.1008
- Booth, M., & Philip, G. (2005). Information systems management: role of planning, alignment and leadership. Behaviour & Information Technology, 24(5), 391–404.
- Bowman, C., & Ambrosini, V. (2000). Value creation versus value capture: Towards a coherent definition of value in strategy. British Journal of Management,11(1), 1–15. doi:10.1111/1467-8551.00147
- Brynjolfsson, E. (1993). The productivity paradox of information technology. Communications of the ACM,36(12), 66–77. doi:10.1145/163298.163309
- Byrd, T. A., & Turner, D. E. (2000). Measuring the flexibility of information technology infrastructure: Exploratory analysis of a construct. Journal of Management Information Systems,17(1), 167–208.
- Carr, N. (2003). IT doesn’t matter. Harvard Business Review Onpoint. Retrieved from https://hbr.org/2003/05/it-doesnt-matter
- Cha, K., Gregor, S., & Fernandez, W. (2008). Towards a deeper understanding of IT-enabled transformation. In Proceedings of the Australian Conference on Information Systems, Association for Information Systems, Atlanta, USA, 207–217.
- Chari, M., Devaraj, S., & David, P. (2008). Research note—The impact of information technology investments and diversification strategies on firm performance. Management Science,54(1), 224–234. doi:10.1287/mnsc.1070.0743
- Charmaz, K. (2006). Constructing grounded theory: A practical guide through qualitative analysis. Sage Publications Limited.
- Chiasson, M., & Davidson, E. (2005). Taking industry seriously in information systems research. MIS Quarterly,29(4), 591–605.
- Clark, C., Cavanaugh, N., Brown, C., & Sambamurthy, V. (1997). Building change-readiness capabilities in the IS organization: Insights from the Bell Atlantic experience. MIS Quarterly, 21(4), 425–455.
- Cooper, H. (1988). Organizing knowledge synthesis, a taxonomy of literature reviews. Knowledge in Society,1, 104–126.
- Corbin, J., & Strauss, A. (1990). Grounded theory research: Procedures, canons, and evaluative criteria. Qualitative Sociology,13(1), 3–21. doi:10.1007/BF00988593
- Curley, M. (2009). Introducing an IT capability maturity framework. In J. Filipe, J. Cordeiro, J. Cardoso, W. Aalst, J. Mylopoulos, M. Rosemann, … C. Szyperski (Eds.), Enterprise information systems (Vol. 12, pp. 63–78). Berlin, Germany: Springer.
- Dao, V., Langella, I., & Carbo, J. (2011). From green to sustainability: Information Technology and an integrated sustainability framework. The Journal of Strategic Information Systems, 20(1), 63–79.
- De Haes, S., & Van Grembergen, W. (2008). An exploratory study into the design of an IT governance minimum baseline through Delphi research. The Communications of the Association for Information Systems, 22, 443–458.
- De Haes, S., & Van Grembergen, W. (2009). An exploratory study into IT governance implementations and its impact on business/IT alignment. Information Systems Management,26(2), 123–137. doi:10.1080/10580530902794786
- De Reyck, B., Grushka-Cockayne, Y., Lockett, M., Calderini, S., Moura, M., & Sloper, A. (2005). The impact of project portfolio management on information technology projects. International Journal of Project Management,23(7), 524–537. doi:10.1016/j.ijproman.2005.02.003
- De Wit, B., & Meyer, R. (2010). Strategy synthesis: Resolving strategy paradoxes to create competitive advantage (3rd ed.). Hampshire, UK: Cengage Learning EMEA.
- Denison, D. (1996). What is the difference between organizational culture and organizational climate? A native’s point of view on a decade of paradigm wars. Academy of Management Review,21(3), 619–654.
- Desouza, K., & Evaristo, J. (2006). Project management offices: A case of knowledge-based archetypes. International Journal of Information Management, 26(5), 414–423.
- Earl, M. J. (1993). Experiences in strategic information systems planning. MIS Quarterly, 17(1), 1–25.
- Eisenhardt, K. (1989). Building theories from case study research. The Academy of Management Review,14(4), 532–550.
- Elbanna, S., & Child, J. (2007). Influences on strategic decision effectiveness: Development and test of an integrative model. Strategic Management Journal,28(4), 431–453. doi:10.1002/smj.597
- Feeny, D., & Willcocks, L. (1998). Re-designing the IS function around core capabilities. Long Range Planning,31(3), 354–367. doi:10.1016/S0024-6301(98)80003-4
- Franken, A., Edwards, C., & Lambert, R. (2009). Executing strategic change: Understanding the critical management elements that lead to success. California Management Review,51(3), 49–73. doi:10.2307/41166493
- Gottschalk, P., & Solli-Sæther, H. (2005). Critical success factors from IT outsourcing theories: an empirical study. Industrial Management & Data Systems, 105(6), 685–702.
- Grant, R. (1991). The resource-based theory of competitive advantage: Implications for strategy formulation. California Management Review,33, 114–135. doi:10.2307/41166664
- Grover, V., & Segars, A. (2005). An empirical evaluation of stages of strategic information systems planning: patterns of process design and effectiveness. Information & Management, 42(5), 761–779.
- Grover, V., Jeong, S., Kettinger, W., & Teng, J. (1995). The implementation of business process reengineering. Journal of Management Information Systems,12(1), 109–144.
- Halaweh, M., Fidler, C., & McRobb, S. (2008). Integrating the grounded theory method and case study research methodology within is research: A possible “road map.” In Proceedings of the International Conference on Information Systems, Association for Information Systems, Atlanta, USA, 1–12.
- Hamel, G., & Prahalad, C. (1994). Competing for the future. Boston, MA: Harvard Business Press.
- Helfat, C., & Peteraf, M. (2003). The dynamic resource-based view: Capability lifecycles. Strategic Management Journal,24(10), 997–1010. doi:10.1002/smj.332
- Hitt, L., & Brynjolfsson, E. (1996). Productivity, business profitability, and consumer surplus: Three different measures of information technology value. MIS Quarterly,20(2), 121. doi:10.2307/249475
- ITGI. (2003). Board Briefing on IT Governance (2nd Edition) (p. 65). IT Governance Institute. Retrieved from http://www.isaca.org.
- ITGI. (2008). Enterprise value: Governance of IT investments. The Val IT Framework 2.0 (p. 116). IT Governance Institute. Retrieved from http://www.isaca.org
- Janz, B., & Prasarnphanich, P. (2003). Understanding the antecedents of effective knowledge management: The importance of a knowledge-centered culture. Decision Sciences,34(2), 351–384. doi:10.1111/1540-5915.02328
- Karimi, J., Bhattacherjee, A., Gupta, Y., & Somers, T. (2000). The effects of MIS steering committees on information technology management sophistication. Journal of Management Information Systems,17(2), 207–230.
- Keyes-Pearce, S. (2005). IT value management in leading firms, the fit between theory and practice (Doctoral dissertation). The University of Sydney, Sydney, Australia.
- Kohli, R., & Devaraj, S. (2004). Realizing the business value of information technology investments: an organizational process. MIS Quarterly Executive, 3(1), 53–68.
- Kumar, R. (2002). Managing risks in IT projects: an options perspective. Information & Management, 40(1), 63–74.
- Kumar, R., Ajjan, H., & Niu, Y. (2008). Information technology portfolio management: literature review, framework, and research issues. Information Resources Management Journal, 21(3), 64–87.
- Kydd, C. (1989). Understanding the information content in MIS management tools. MIS Quarterly, 13(3), 277–290.
- Labuschagne, C., & Brent, A. (2005). Sustainable project life cycle management: the need to integrate life cycles in the manufacturing sector. International Journal of Project Management, 23(2), 159–168.
- Lechler, T., & Cohen, M. (2009). Exploring the role of steering committees in realizing value from project management. Project Management Journal,40(1), 42–54. doi:10.1002/pmj.20094
- Lee, H., & Choi, B. (2003). Knowledge management enablers, processes, and organizational performance: an integrative view and empirical examination. Journal of Management Information Systems, 20(1), 179– 228.
- Lentz, C. M., Gogan, J., & Henderson, J. (2002). A comprehensive and cohesive IT value management capability: Case studies in the North American life insurance industry. In Proceedings of Hawaii International Conference on System Sciences, IEEE Computer Society, Washington, USA, 3181–3190.
- Letavec, C. (2006). The program management office: Establishing, managing and growing the value of a PMO. J. Florida, USA: Ross Publishing.
- Lin, W., & Shao, B. (2006). The business value of information technology and inputs substitution: The productivity paradox revisited. Decision Support Systems,42(2), 493–507. doi:10.1016/j.dss.2005.10.011
- Liu, Y., Luo, Y., & Liu, T. (2009). Governing buyer–supplier relationships through transactional and relational mechanisms: Evidence from China. Journal of Operations Management,27(4), 294–309. doi:10.1016/j.jom.2008.09.004
- Lockett, M., De Reyck, B., & Sloper, A. (2008). Managing project portfolios. Business Strategy Review, 19(2), 77–83.
- Luftman, J., & Ben-Zvi, T. (2011). Key issues for IT executives 2011: Cautious optimism in uncertain economic times. MIS Quarterly Executive,10(4), 203–212.
- Lycett, M., Rassau, A., & Danson, J. (2004). Programme management: a critical review. International Journal of Project Management, 22(4), 289–299.
- Maes, K., De Haes, S., & Van Grembergen, W. (2012). IT value management as a vehicle to unleash the business value from IT enabled investments: A literature study. International Journal of IT/Business Alignment and Governance,3(1), 47–62. doi:10.4018/jitbag.2012010103
- Marble, R. (2003). A system implementation study: management commitment to project management. Information & Management, 41(1), 111–123.
- Martin, N., Pearson, J., & Furumo, K. (2007). IS project management: Size, practices and the project management office. Journal of Computer Information Systems, 47(4), 52.
- Martinsons, M., Davison, R., & Tse, D. (1999). The balanced scorecard: a foundation for the strategic management of information systems. Decision Support Systems, 25(1), 71–88.
- McGrath, R., MacMillan, I., & Venkataraman, S. (1995). Defining and developing competence: A strategic process paradigm. Strategic Management Journal,16(4), 251–275. doi:10.1002/smj.4250160402
- Melville, N., Kraemer, K., & Gurbaxani, V. (2004). Review: Information technology and organizational performance: An integrative model of IT business value. MIS Quarterly,28(2), 283–322.
- Mingers, J. (2003). The paucity of multimethod research: A review of the information systems literature. Information Systems Journal,13, 233–249. doi:10.1046/j.1365-2575.2003.00143.x
- Mintzberg, H. (1980). Structure in 5’s: A synthesis of the research on organization design. Management Science,26(3), 322–341. doi:10.1287/mnsc.26.3.322
- Mitra, S., Sambamurthy, V., & Westerman, G. (2011). Measuring IT performance and communicating value. MIS Quarterly Executive,10(1), 47–59.
- Moingeon, B., Ramanantsoa, B., Métais, E., & Orton, J. (1998). Another look at strategy–structure relationships: The resource-based view. European Management Journal,16(3), 297–305. doi:10.1016/S0263-2373(98)00006-1
- Mukhopadhyay, T., Kekre, S., & Kalathur, S. (1995). Business value of information technology: A study of electronic data interchange. MIS Quarterly,19, 137–156. doi:10.2307/249685
- Nah, F., Lau, J., & Kuang, J. (2001). Critical factors for successful implementation of enterprise systems. Business Process Management Journal, 7(3), 285–296.
- Nolan, R., & McFarlan, F. (2005). Information technology and the board of directors. Harvard Business Review,83(10), 96.
- OGC. (2010). Portfolio, Programme and Project Management Maturity Model. London, UK: Office of Government Commerce.
- Oh, W., & Pinsonneault, A. (2007). On the assessment of the strategic value of information technologies: Conceptual and analytical approaches. MIS Quarterly,31(2), 239–265.
- Pellegrinelli, S. (2002). Shaping context: The role and challenge for programmes. International Journal of Project Management,20(3), 229–233. doi:10.1016/S0263-7863(01)00073-4
- Pellegrinelli, S., & Garagna, L. (2009). Towards a conceptualisation of PMOs as agents and subjects of change and renewal. International Journal of Project Management, 27(7), 649–656.
- Pellegrinelli, S., Partington, D., Hemingway, C., Mohdzain, Z., & Shah, M. (2007). The importance of context in programme management: An empirical review of programme practices. International Journal of Project Management,25(1), 41–55. doi:10.1016/j.ijproman.2006.06.002
- Peppard, J., & Ward, J. (2004). Beyond strategic information systems: Towards an IS capability. The Journal of Strategic Information Systems,13(2), 167–194. doi:10.1016/j.jsis.2004.02.002
- Peppard, J., & Ward, J. (2005). Unlocking sustained business value from IT investments. California Management Review,48(1), 52–70. doi:10.2307/41166327
- Peterson, P. (2004). Information strategies and tactics for information technology governance. In W. Van Grembergen (Ed.), Strategies for information technology governance. (pp. 37–80). Hershey, PA: Idea Group Publishing.
- Peterson, P., O’Callaghan, R., & Ribbers, P. (2000). Information technology governance by design: Investigating hybrid configurations and integration mechanisms. In Proceedings of the International Conference on Information Systems, Association for Information Systems, Atlanta, USA, 435–452.
- Posthumusa, S., & Von Solms, R. (2005). IT oversight: an important function of corporate governance. Computer Fraud & Security, 2005(6), 11–17.
- Powell, T., & Dent-Micallef, A. (1997). Information technology as competitive advantage: The role of human, business, and technology resources. Strategic Management Journal,18(5), 375–405. doi:10.1002/(SICI)1097-0266(199705)18:5<375::AID-SMJ876>3.0.CO;2-7
- Ray, G., Muhanna, W., & Barney, J. (2005). Information technology and the performance of the customer service process: A resource-based analysis. MIS Quarterly,29(4), 625–652.
- Robins, J., & Wiersema, M. (1995). A resource-based approach to the multibusiness firm: Empirical analysis of portfolio interrelationships and corporate financial performance. Strategic Management Journal,16(4), 277–299. doi:10.1002/smj.4250160403
- Ross, J., Beath, C., & Goodhue, D. (1996). Develop long-term competitiveness through IT assets. Sloan Management Review,38(1), 31–42.
- Sambamurthy, V., & Zmud, R. (1994). IT management competency assessment: A tool for creating business value through IT/IT tool packet. New Jersey, USA: Financial Executives Research Foundation.
- Schein, E. (1996). Culture: The missing concept in organization studies. Administrative Science Quarterly,41, 229–240. doi:10.2307/2393715
- Schwalbe, K. (2010). Information Technology: Project Management. Cengage Learning EMEA, Hampshire, UK.
- Sircar, S., Turnbow, J., & Bordoloi, B. (2000). A framework for assessing the relationship between information technology investments and firm performance. Journal of Management Information Systems,16(4), 69–97.
- Soh, C., & Markus, M. (1995). How IT creates business value: A process theory synthesis. In Proceedings of the International Conference on Information Systems, Association for Information Systems (pp. 29–42). Atlanta, USA.
- Srivannaboon, S. (2009). Achieving competitive advantage through the use of project management under the plan-do-check-act concept. Journal of General Management, 34(3), 1–19.
- Tarafdar, M., & Gordon, S. (2007). Understanding the influence of information systems competencies on process innovation: A resource-based view. The Journal of Strategic Information Systems,16(4), 353–392. doi:10.1016/j.jsis.2007.09.001
- Teece, D., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal,18(7), 509–533. doi:10.1002/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z
- Thorp, J. (2003). The information paradox: Realizing the business benefits of information technology (2nd ed.). Canada: McGraw Hill Higher Education.
- Torkzadeh, G., & Xia, W. (1992). Managing telecommunications by steering committee. MIS Quarterly,16, 187–199. doi:10.2307/249575
- Van Der Zee, J., & De Jong, B. (1999). Alignment is not enough: integrating business and information technology management with the balanced business scorecard. Journal of Management Information Systems, 16(2), 137– 156.
- Vom Brocke, J., Simons, A., Niehaves, B., Riemer, K., Plattfaut, R., & Cleven, A. (2009). Reconstructing the giant: On the importance of rigour in documenting the literature search process. In Proceedings of the European Conference on Information Systems. Association for Information Systems (pp. 1–13). Atlanta, USA.
- Ward, J., & Daniel, E. (2006). Benefits management: delivering value from IS and IT investments. John Wiley & Sons, West Sussex, UK, 418 p.
- Weill, P., & Broadbent, M. (1998). Leveraging the new infrastructure: How market leaders capitalize on information technology. Boston, MA: Harvard Business Press.
- Wenger, E., McDermott, R., & Snyder, W. (2002). Cultivating communities of practice (1st ed.). Boston, MA: Harvard Business Review Press.
- Wheeler, D., & Sillanpaä, M. (1998). Including the stakeholders: the business case. Long Range Planning, 31(2), 201–210.
- WITSA. (2010). Digital planet 2010, executive summary (pp. 1–27). Virginia, USA: WITSA.
- Yin, R. (2005). Introducing the world of education: A case study reader. California, USA: Sage Publications Inc.