285
Views
0
CrossRef citations to date
0
Altmetric
Original Articles

A generalized model for smartphone adoption and use in an Arab context: A cross-country comparison

&

References

  • Abbasi, J. (2011). Information and communication technology in the Middle East: Situation as of 2010 and prospective scenarios for 2030. CASE Network studies and analyses. Retrieved from https://ideas.repec.org/p/sec/cnrepo/0105.html
  • Ajzen, I. (1991). The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50(2), 179–211. doi:10.1016/0749-5978(91)90020-T
  • Ajzen, I., & Fishbein, M. (1980). Understanding attitudes and predicting social behavior. Englewood Cliffs, NJ: Prentice-Hall.
  • Akour, I., & Dwairi, M. (2011). Testing technology acceptance model in developing countries. The Case of Jordan. International Journal of Business and Social Science, 2(14). Retrieved from http://www.ijbssnet.com/journals/Vol._2_No._14;July_2011/32.pdf
  • Alalwan, A., Dwivedi, Y., & Williams, M. (2016). Customers’ intention and adoption of telebanking in Jordan. Information Systems Management, 33(2), 154–178. doi:10.1080/10580530.2016.1155950
  • Alfaki, I., & Ahmed, A. (2013). Technological readiness in the United Arab Emirates towards global competitiveness. World Journal of Entrepreneurship, Management and Sustainable Development, 9(1), 4–13. doi:10.1108/20425961311315683
  • Alshaer, S., & Salem, F. (2013). The Arab world online: Trends in internet usage in the Arab region. Dubai, United Arab Emirates: Dubai School of Government. Retrieved from http://www.dimed.gouv.fr/sites/dimed.gouv.fr/files/asmr_the_arab_world_online_trends_in_internet_usage_in_the_arab_region_avril_2013.pdf
  • Alwahaishi, S., & Snášel, V. (2013). Consumers’ acceptance and use of information and communications technology: A UTAUT and flow based theoretical model. Journal of Technology Management and Innovation, 8(2), 61–73. doi:10.4067/S0718-27242013000200005
  • ASDA’A Burson-Marsteller. (2014). Arab youth survey. White paper. Retrieved from http://arabyouthsurvey.com/wp-content/themes/arabyouth-english/downloads/AYS-Whitepaper-en.pdf
  • Baabdullah, A., Dwivedi, Y., & Williams, M. (2013, October). IS/IT adoption research in the Saudi Arabian context: Analysing past and outlining future research directions. European, Mediterranean and Middle Eastern Conference on Information Systems, United Kingdom. Coimbra, Portugal. Retrieved from file:///C:/Users/nadine332005/Downloads/IS_IT_ADOPTION_RESEARCH_IN_THE_SAUDI_ARABIAN_CONT.pdf
  • Bandura, A. (1986). Social foundations of thought and action: A social cognitive theory. Englewood Cliffs, NJ: Prentice Hall.
  • Brach, J. (2010). Technological readiness in the Middle East and North Africa – Implications for Egypt. German Institute of Global and Area Studies. Working paper no. 155. Retrieved from http://www.gigahamburg.de/en/system/files/publications/wp155_brach.pdf
  • Carter, L., Weerakkody, V., Philips, B., & Dwivedi, Y. (2016). Citizen adoption of e-government services: Exploring citizen perceptions of online services in the United States and United Kingdom. Information Systems Management, 33(2), 124–140. doi:10.1080/10580530.2016.1155948
  • Compeau, D. R., & Higgins, C. A. (1995). Computer self-efficacy: Development of a measure and initial test. MIS Quarterly, 19(2), 189–211. doi:10.2307/249688
  • Davis, F., Bagozzi, R., & Warshaw, P. (1989). User acceptance of computer technology: A comparison of two theoretical models. Management Science, 35(8), 982–1003. doi:10.2307/249008
  • Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319–340. doi:10.2307/249008
  • Davis, F. D., Bagozzi, R. P., & Warshaw, P. R. (1992). Extrinsic and intrinsic motivation to use computers in the workplace. Journal of Applied Social Psychology, 22(14), 1111–1132. doi:10.1111/j.1559-1816.1992.tb00945.x
  • Dwivedi, Y. K., Rana, N. P., Chen, H., & Williams, M. D. (2011). A meta-analysis of the unified theory of acceptance and use of technology (UTAUT). In IFIP International Working Conference on Governance and Sustainability in Information Systems-Managing the Transfer and Diffusion of IT, pp. 155–170. Berlin: Springer.
  • Gazley, A., Hunt, A., & McLaren, L. (2015). The effects of location-based-services on consumer purchase intention at point of purchase. European Journal of Marketing, 49(9/10), 1686–1708. doi:10.1108/EJM-01-2014-0012
  • Geert-Hofstede Centre. (2014). Country comparison. Retrieved from http://geert-hofstede.com/countries.html
  • GSMA. (2013). Arab States mobile observatory report 2013. Retrieved from http://www.gsma.com/publicpolicy/wp-content/uploads/2012/03/GSMA_MobileObservatory_ArabStates2013.pdf
  • GSMA. (2014). The mobile economy: Arab States 2014. Report. Retrieved from https://www.gsmaintelligence.com/research/?file=43b9b04a49fb80ccbf6bc235bc70abcd&download
  • GSMA. (2015a). Digital inclusion and mobile sector taxation in Jordan. Deloitte. Retrieved from http://www.gsma.com/publicpolicy/wpcontent/uploads/2015/05/GSMA_Jordan-Report_WEB.pdf
  • GSMA. (2015b). The mobile economy: Arab States 2015. Report. Retrieved from https://gsmaintelligence.com/research/?file=7910cff3a3e6f96219cd50e31d6d3e1c&download
  • Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2014). A primer on partial least squares structural equation modeling (PLS-SEM). Thousand Oaks, CA: Sage.
  • Hakim, S., & Neaime, S. (2014). The demand elasticity of mobile telephones in the Middle East and North Africa. Research in International Business and Finance, 32, 1–14. doi:10.1016/j.ribaf.2013.09.009
  • Halaweh, M. (2015). Review of ICT adoption research in Arabic countries: Trends and future research. Information Resources Management Journal, 28(4), 52–68. doi:10.4018/IRMJ.2015100104
  • Hashem, M., & Smith, S. (2010). Emirati youth’s level of addiction to new information technology: Opportunities, challenges/ dangers,and solutions. Global Media Journal (Arabian Edition), 1(2), 28–48.
  • Henseler, J. (2007, December). A new and simple approach to multi-group analysis in partial least squares path modelling. In H. Martens & T. Næs (Eds.), Causalities Explored by Indirect Observation: Proceedings of the Fifth International Symposium on PLS and Related Methods (pp. 104–107). Oslo, Norway.
  • Henseler, J., Ringle, C. M., & Sinkovics, R. R. (2009). The use of partial least squares path modeling in international marketing. Advances in International Marketing, 20(1), 277–319.
  • Hernandez, B., Jimenez, J., & Martín, J. (2009). Adoption vs acceptance of e-commerce: Two different decisions. European Journal of Marketing, 43(9/10), 1232–1245. doi:10.1108/03090560910976465
  • Hill, C. E., Loch, K. D., Straub, D., & El-Sheshai, K. (1998). A qualitative assessment of Arab culture and information technology transfer. Journal of Global Information Management, 6(3), 29–38. doi:10.4018/jgim.1998070103
  • Hofstede, G. (2001). Culture’s consequences: Comparing values, behavior, institutions and organizations across nations. Thousand Oaks, CA: Sage.
  • Igbal, T., & El-Gohary, E. (2014). An attempt to understand e-marketing: An information technology prospective. International Journal of Business and Social Science, 5(4), 234–256. doi:10.1108/03090560910976465
  • Igbaria, M., Parasuraman, S., & Baroudi, J. (1996). A motivational model of microcomputer usage. Journal of Management Information Systems, 13(1), 127–143. doi:10.1080/07421222.1996.11518115
  • International Telecommunication Union. (2013). Telecom/ICT regulatory reform evolution: Achievements and way forward: Arab region. Report. Retrieved from http://www.med-media.eu/wp-content/uploads/2014/07/Arab-Book-PDF-E.pdf
  • Jarvis, C. B., MacKenzie, S. B., & Podsakoff, P. M. (2003). A critical review of construct indicators and measurement model misspecification in marketing and consumer research. Journal of Consumer Research, 30(2), 199–218. doi:10.1086/376806
  • Kamel, S., & Farid, A. (2007, December). Socioeconomic implications of mobile technology on emerging markets: The case of Egypt. Sixth Annual Global Mobility Roundtable. Los Angeles. Cairo, Egypt: American University in Cairo.
  • Kim, J., & Forsythe, S. (2009). Adoption of sensory enabling technology for online apparel shopping. European Journal of Marketing, 43(9/10), 1101–1120. doi:10.1108/03090560910976384
  • Limayem, M., Hirt, S. G., & Cheung, C. M. K. (2007). How habit limits the predictive power of intentions: The case of IS continuance. MIS Quarterly, 31(4), 705–737. Retrieved from http://misq.org/how-habit-limits-the-predictive-power-of-intention-the-case-of-information-systems-continuance.html
  • Loch, K. D., Straub, D. W., & Kamel, S. (2003). Diffusing the Internet in the Arab world: The role of social norms and technological culturation. IEEE Transactions of Engineering Management, 50(1), 45–63. doi:10.1109/TEM.2002.808257
  • McCoy, S., Galletta, D., & King, W. (2007). Applying TAM across cultures: The need for caution. European Journal of Information Systems, 16(1), 81–90. doi:10.1057/palgrave.ejis.3000659
  • Moore, G. C., & Benbasat, I. (1991). Development of an instrument to measure the perceptions of adopting an information technology innovation. Information Systems Research, 2(3), 192–222. doi:10.1287/isre.2.3.192
  • Phan, K., & Daim, T. (2011). Exploring technology acceptance for mobile services. International Journal of Industrial Engineering and Management, 4(2), 339–360. doi:10.3926/jiem.v4n2.p339-360
  • Rogers, E. M. (2003). Diffusion of Innovations (5th ed.). New York, NY: Free Press.
  • Rohwerder, B. (2015). Poverty eradication in Iraq. Helpdesk research report. Retrieved from https://assets.publishing.service.gov.uk/media/57a08967ed915d622c0001d9/HDQ1259.pdf
  • Rose, G., & Straub, D. (1998). Predicting general IT use: Applying TAM to the Arabic world. Journal of Global Information Technology, 6(3), 39–46. doi:10.4018/jgim.1998070104
  • Sabbagh, K., Mourad, M., Kabbara, W., Shehadi, R., & Samman, H. (2012). Understanding the Arab digital generation. Booz and Company Inc. Report. Retrieved from http://www.strategyand.pwc.com/media/file/Strategyand_Understanding-the-Arab-Digital-Generation.pdf
  • Sarwar, M., & Soomro, T. (2013). Impact of smartphones on society. European Journal of Scientific Research, 98(2), 216–226.
  • Sekaran, U. (2003). Research methods for business: A skill building approach (4th ed.). New York, NY: John Wiley & Sons.
  • Shareef, M., Dwivedi, Y., Laumer, S., & Archer, N. (2016). Citizens’ adoption behavior of mobile government (mGov): A cross-cultural study. Information Systems Management, 33(3), 268–283. doi:10.1080/10580530.2016.1188573
  • Shiraishi, Y., Ishikawa, D., Sano, S., & Sakurai, K. (2011). Smartphone trend and evolution in Japan. Survey. Retrieved from http://www.mcpc-jp.org/english/pdf/20110128_e.pdf
  • Silva, H., Ratnadiwakara, D., & Zainudeen, A. (2011). Social influence in mobile phone adoption: Evidence from the bottom of pyramid in emerging Asia. Mobile Telephony Special Issue, 7(3), 1–18. Retrieved from http://itidjournal.org/itid/article/viewFile/757/317.
  • Straub, D., Keil, M., & Bernner, W. (1997). Testing the technology acceptance model across cultures: A three country study. Information and Management, 33(1), 1–11. doi:10.1016/S0378-7206(97)00026-8
  • Straub, D., Loch, K., & Hill, C. (2001). Transfer of information technology to the Arab world: A test of cultural influence modeling. Journal of Global Information Management, 9(4), 6–28. doi:10.4018/jgim.2001100101
  • Taylor, S., & Todd, P. (1995a). Decomposition and crossover effects in the theory of planned behavior: A study of consumer adoption intentions. International Journal of Research in Marketing, 12(2), 137–155. doi:10.1016/0167-8116(94)00019-K
  • Taylor, S., & Todd, P. (1995b). Understanding information technology usage: A test of competing models. Information Systems Research, 6(2), 144–176. doi:10.1287/isre.6.2.144
  • Taylor, S., & Todd, P. A. (1995c). Assessing IT usage: The role of prior experience. MIS Quarterly, 19(4), 561–570. doi:10.2307/249633
  • Teo, T., Lim, V., & Lai, R. (1999). Intrinsic and extrinsic motivation in Internet usage. Omega, 27(1), 25–37. doi:10.1016/S0305-0483(98)00028-0
  • Thompson, R., Higgins, C., & Howell, J. (1994). Influence of experience on personal computer utilization: Testing a conceptual model. Journal of Management Information Systems, 11(1), 167–187. doi:10.1080/07421222.1994.11518035
  • Van Biljon, J., & Kotze, P. (2008). Cultural factors in a mobile phone adoption and usage model. Journal of Universal Computer Science, 14(16), 2650–2679. doi:10.3217/jucs-014-16-2650
  • Venkatesh, V., & Davis, F. D. (2000). A theoretical extension of the technology acceptance model: Four longitudinal field studies. Management Science, 46(2), 186–204. doi:10.1287/mnsc.46.2.186.11926
  • Venkatesh, V., Morris, M., Davis, G., & Davis, F. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 27(3), 425–478. Retrieved fromdoi;10.2307/30036540
  • Venkatesh, V., Thong, J., & Xu, X. (2012). Consumer acceptance and use of information technology: Extending the unified theory of acceptance and use of technology. MIS Quarterly, 36(1), 157–178. Retrieved from https://papers.ssrn.com/sol3/papers.cfm?abstract_id=2002388.
  • Venkatesh, V., Thong, J., & Xu, X. (2016). Unified theory of acceptance and use of technology: A synthesis and the road ahead. Journal of the Association for Information Systems, 17(5), 328–376. Retrieved fromdoi;10.17705/1jais
  • Williams, M., Rana, N., & Dwivedi, Y. (2015). The unified theory of acceptance and use of technology (UTAUT): A literature review. Journal of Enterprise Information Management, 28(3), 443–488. doi:10.1108/JEIM-09-2014-0088
  • Yamane, T. (1967). Statistics: An introductory analysis (2nd ed.). New York, NY: Harper and Row.
  • Yansaneh, I. 2005. Overview of sample design issues for household surveys in developing and transition countries. United Nations Statistical Division, United Nations Department of Economic and Social AffairsEd., Household surveys in developing and transition countries (11–34). New York, NY: United Nations. Retrieved fromhttp://unstats.un.org/unsd/hhsurveys/pdf/Chapter_2.pdf

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.