Enterprise System Flexibility and Implementation Strategies: Aligning Theory with Evidence from a Case Study

References

• Aaker , D. A. and Mascarenhas , B. 1984 . The need for strategic flexibility . Journal of Business Strategy , 5 ( 2 ) : 74 – 82 .
   Google Scholar
• Allen , B. and Boynton , A. 1991 . Information architecture: In search of efficient flexibility . MIS Quarterly , 15 ( 4 ) : 435 – 445 .
   Web of Science ®Google Scholar
• Amram , M. and Kulatilaka . 1999 . Real Options: Managing Strategic Options in an Uncertain World , Cambridge, MA : Harvard Business School Press .
   Google Scholar
• Atkinson , B. 2001 . Earning the return . Purchasing , 130 ( 13 ) : 22 – 25 .
   Google Scholar
• Atkinson , W. 2000 . What buyers want in technology tools . Purchasing , 128 ( 6 ) : 57 – 61 .
   Google Scholar
• Bahrami , H. and Evans , S. 2005 . Super-Flexibility for Knowledge Enterprises Berlin/Germany Springer,
   Google Scholar
• Black , F. and Scholes , M. 1973 . The pricing of options and corporate liabilities . Journal of Political Economy , 81 : 637 – 659 .
   Web of Science ®Google Scholar
• Boynton , A. C. 1993 . Achieving dynamic stability through information technology . California Management Review , 35 ( 2 ) : 58 – 77 .
   Web of Science ®Google Scholar
• Brown , C. V. and Vessey , I. 2003 . Managing the next wave of enterprise systems: Leveraging lessons from ERP . MIS Quarterly Executive , 2 ( 1 ) : 65 – 77 .
   Google Scholar
• Byrd , T. A. and Turner , D. E. 2000 . Measuring the flexibility of information technology infrastructure: Exploratory analysis of a construct . Journal of Management Information Systems , 17 ( 1 ) : 167 – 208 .
   Web of Science ®Google Scholar
• Davenport , T. H. 1998 . Putting the Enterprise into the enterprise system . Harvard Business Review , July-August : 121 – 131 .
   PubMed Web of Science ®Google Scholar
• Duncan , N. B. 1995 . Capturing flexibility of information technology infrastructure: A study of resource characteristics and their measure . Journal of Management Information Systems , 12 ( 2 ) : 37 – 57 .
   Google Scholar
• Evans , J. S. 1991 . Strategic flexibility for high technology maneuvers: A conceptual framework . Journal of Management Studies , 28 ( 1 ) : 69 – 89 .
   Web of Science ®Google Scholar
• Fichman , R. G. 2004 . Real options and IT platform adoption: Implications for theory and practice . Information Systems Research , 15 ( 2 ) : 132 – 154 .
   Web of Science ®Google Scholar
• Gebauer , J. , Beam , C. and Segev , A. 1998 . Impact of the Internet on procurement . Acquisition Review Quarterly , 5 ( 2 ) : 167 – 184 .
   Google Scholar
• Gebauer , J. and Schober , F. 2006 . Information system flexibility and the cost efficiency of business processes . Journal of the Association for Information Systems , 7 ( 8 ) : 122 – 147 .
   Web of Science ®Google Scholar
• Gerwin , D. 1993 . Manufacturing flexibility: A strategic perspective . Management Science , 39 ( 4 ) : 395 – 410 .
   Web of Science ®Google Scholar
• Gosain , S. , Malhotra , A. and ElSawy , O. A. 2005 . Coordinating for flexibility in e-business supply chains . Journal of Management Information Systems , 21 ( 3 ) : 7 – 45 .
   Web of Science ®Google Scholar
• Gribbins , M. , Subramaniam , C. and Shaw , M. J. The impact of process and technology factors on users’ assessment of the fit of e-procurement with the procurement process . Proceedings of the Third Workshop on e-Business . December 2004 , Washington, D.C..
   Google Scholar
• Grossman , T. and Walsh , J. 2004 . Avoiding the Pittfalls of ERP System Implementation . Information Systems Management , Spring : 38 – 42 .
   Google Scholar
• Hanseth , O. , Monteiro , E. and Hatling , M. 1996 . Developing information infrastructure: The tension between standardisation and flexibility . Science, Technology, and Human Values , 11 ( 4 ) : 407 – 426 .
   Web of Science ®Google Scholar
• Hitt , L. M. , Wu , D. J. and Zhou , X. 2002 . Investment in enterprise resource planning: Business impact and productivity measures . Journal of Management Information Systems , 19 ( 1 ) : 71 – 98 .
   Web of Science ®Google Scholar
• Kalakota , R. and Robinson , M. 2001 . E-Business 2.0: Roadmap for Success , Boston : Addison-Wesley .
   Google Scholar
• Koste , L. L. and Malhotra , M. K. 1999 . A theoretical framework for analyzing the dimensions of manufacturing flexibility . Journal of Operations Management , 18 ( 1 ) : 75 – 93 .
   Web of Science ®Google Scholar
• Kumar , R. L. 2004 . A framework for assessing the business value of information technology infrastructures . Journal of Management Information Systems , 21 ( 2 ) : 11 – 32 .
   Web of Science ®Google Scholar
• Leeuw , A. D. and Volberda , H. W. 1996 . On the concept of flexibility: A dual control perspective . Omega , 24 ( 2 ) : 121 – 139 .
   Web of Science ®Google Scholar
• McAfee , A. 2006 . Mastering the three worlds of information technology . Harvard Business Review , November : 141 – 149 .
   PubMed Web of Science ®Google Scholar
• Minahan , T. and Degnan , C. 2001 . Best Practices in e-Procurement. , Boston : Aberdeen Group .
   Google Scholar
• Newell , S. , Huang , J. C. , Galliers , R. D. and Pan , S. L. 2002 . Implementing enterprise resource planning and knowledge management systems in tandem: Fostering efficiency and innovation complementarity . Information and Organization , 13 ( 1 ) : 25 – 52 .
   Google Scholar
• Palanisamy , R. and Sushil . 2003 . Measurement and enablement of information systems for organizational flexibility: An empirical study . Journal of Services Research , 3 ( 2 ) : 82 – 103 .
   Google Scholar
• Prager , K. P. 1996 . Managing for flexibility . Information Systems Management , 13 ( 4 ) : 41 – 47 .
   Web of Science ®Google Scholar
• Rajkumar , T. M. 2001 . E-procurement: Business and technical issues . Information Systems Management , 18 ( 4 ) : 52 – 60 .
   Web of Science ®Google Scholar
• Ranganathan , C. and Brown , C. V. 2006 . ERP investments and the market value of firms: Toward an understanding of influential ERP project variables . Information Systems Research , 17 ( 2 ) : 145 – 161 .
   Web of Science ®Google Scholar
• Robey , D. , Ross , J. W. and Boudreau , M.-C. 2002 . Learning to implement enterprise systems: An exploratory study of the dialectics of change . Journal of Management Information Systems , 19 ( 1 ) : 17 – 46 .
   Web of Science ®Google Scholar
• Ross , J. W. 2003 . Creating a strategic IT architecture competency: Learning in stages . MIS Quarterly Executive , 2 ( 1 ) : 31 – 43 .
   Google Scholar
• Sethi , A. K. and Sethi , S. P. 1990 . Flexibility in manufacturing: A survey . International Journal of Flexible Manufacturing Systems , 2 : 289 – 328 .
   Google Scholar
• Shaw , M. and Subramaniam , C. 2002 . Effects of task-technology fit on perceived Usability of e-procurement system, Unpublished Report , University of Illinois at Urbana-Champaign .
   Google Scholar
• Silver , M. S. 1991 . Systems That Support Decision Makers—Description and Analysis , Chichester : Wiley & Sons .
   Google Scholar
• Soh , C. and Sia , S. K. 2005 . The challenges of implementing “vanilla” versions of enterprise systems . MIS Quarterly Executive , 4 ( 3 ) : 373 – 384 .
   Google Scholar
• Soh , C. , Sia , S. K. , Boh , W. F. and Tang , M. 2003 . Misalignments in ERP implementation: A dialectic perspective . International Journal of Human-Computer Interaction , 16 ( 1 ) : 81 – 100 .
   Web of Science ®Google Scholar
• Stigler , G. 1939 . Production and distribution in the short run . Journal of Political Economy , 47 ( 3 ) : 305 – 327 .
   Google Scholar
• Strnadl , C. F. 2006 . Aligning business and IT: The process-driven architecture model . Information Systems Management , Fall : 67 – 77 .
   Google Scholar
• Tallon , P. P. , Kauffman , R. J. , Lucas , H. C. , Whinston , A. B. and Zhu , K. 2002 . Using real options analysis for evaluating uncertain investments in information technology: Insights from the ICIS 2001 debate . Communications of the Association for Information Systems , 9 : 136 – 167 .
   Google Scholar
• Upton , D. M. 1994 . The management of manufacturing flexibility . California Management Review , 36 ( 2 ) : 72 – 89 .
   Web of Science ®Google Scholar
• Upton , D. M. 1997 . Process range in manufacturing: An empirical study of flexibility . Management Science , 43 ( 8 ) : 1079 – 1092 .
   Web of Science ®Google Scholar
• Volberda , H. W. 1997 . Building flexible organizations for fast-moving markets . Long Range Planning , 30 ( 2 ) : 169 – 183 .
   Web of Science ®Google Scholar
• Weill , P. 1993 . “ The role and value of information technology infrastructure: Some empirical observations. ” . In Strategic Information Technology Management: Perspectives on the Strategic and Economic Value of Information Technology , Middletown, PA : Idea Group Publishing .
   Google Scholar
• Weill , P. and Broadbent , M. 1999 . “ Four views of IT infrastructure: Implications for IT investments ” . In Beyond the IT Productivity Paradox , Edited by: Willcocks , L. P. and Lester , S. 335 – 369 . New York : John Wiley & Sons .
   Google Scholar