Notes
- L. Bresko , Technical Communication and theSoftware Development Effort ( Knoxville TN University of Tennessee , 1989 ), pp. 35 – 49 .
- K.L. Henson and C.T. Hughes “A Two-Dimensional Approach to Systems Development,” Journal of Information Systems Management 8 , no. 1 ( Winter 1991 ), pp. 35 – 43 .
- G. Pangalos “Specification of Data Systems Using Traditional Documentation Techniques,” Information and Software Technology 31 , no. 10 ( 1989 ), pp. 546 – 548 .
- et al. , “ Errors in Computerized OfficeWork Difference Between Novice and ExpertUsers ,” SIGCHI Bulletin 23 , no. 2 ( 1991 ), pp. 63 – 66 ; M. Frese and A. Altmann, “The Treatment of Errors in Learning and Training,” in Developing Skills with Information Technology, L.Brainbridge and S.A. Ruiz Quintanilla, eds. (NewYork John Wiley and Sons, 1989), pp. 65–86.
- J. Fox “ When Worlds Collide DemystifyingMulti-Media ,” PC Today 5 , no. 6 ( 1991 ),pp. 6 – 12 .
- M.B. Goodman , J.W. Hill , and K.R. Greene “Communication in Graduate Management Programs Results of a Study,” IEEE Transactions on Professional Communication 34 , no. 1 ( 1991 ), pp. 24 – 35 .
Recommended Reading
- Carroll , J. The Nurnberg Funnel Designing Minimalist Instruction for Practical Computer Skill ( Cambridge MA The MIT Press , 1990 ).
- Cowan , L. “Engineering Documentation Management Systems Come of Age.” Document Image Automation 11 , no. 2 ( 1991 ).
- Dobrin , D.N. “Alphabetic Software Manuals Notes and Comments.” Technical Communication 1 ( 1991 ).
- Harris , R.A. , and Hosier , W. “A Taxonomy of Online Information.” Technical Communication 38 , no. 2 ( 1991 ).
- Mirel , B. , Feinberg , S. , and Allmendinger , L. “Designing Manuals for Active Learning Styles.” Technical Communication 38 , no. 1 ( 1991 ).
- Reitman , P. “Streamlining Your Documentation Using Quick References.” IEEE Transactions on Professional Communication 31 , no. 2 ( 1988 ).
- Sankar , C.S. “The Role of User Interface Professionals in Large Software Projects.” IEEE Transactions on Professional Communication 34 , no. 2 ( 1991 ).