References: The End of the Outsourcing Era

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notes

M.C. Lacity , “ Outsourcing: The Untold Tales ,” InformationWeek ( August 10 , 1992 ).
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R.L. Glass , Outsourcing: Looking Back Years Later—How Not to Do It , Software Practitioner ( May 1992 ).
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B. Zmund , cited in “ Outsourcing: It Is a Fad; Outsourcing is the Way of the Future ,” Software Practitioner ( March 1993 ).
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