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Original Articles

Using Groupware in Quality Management Programs

Pages 56-62 | Published online: 08 Feb 2007

NOTES

  • N.F. Kock , Jr ., and C.A. Tomelin PMQP Total Quality Management in Practice ( Curitiba , Brazil Business Development Centre-SENAC/PR , 1994 ), in Portuguese .
  • N.F . Kock , Jr . The introduction of Groupware in the State of Rio de Janeiro's Construction Company ( Curitiba , Brazil KOCK Consulting and Training , 1993 ), in Portuguese .
  • T.E. White and L. Fischer eds., The Workflow Paradigm ( Alameda CA Future Strategics , 1994 ).
  • C. Pietro “Groupware Meetings that Work,” Proceedings of the Groupware ‘92 Conference ( San Mateo CA Morgan Kaufmann 1992 ), pp. 50 – 38 ; J. Sheffield and B. Gallupe, “Using Electronic Meeting Technology to Support Economic Policy Development in New Zealand Short-Term Results,”. Journal of Management Information Systems 10. no. 3 (1993), pp. 97-116 .
  • C.A. Ellis , S.J. Gibbs , and C.L. Reins “Groupware Some Issues and Experiences,” Communications of the AGM 34 , no. 1 ( 1991 ), pp. 38 – 58

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