Notes
- T. H. Davenport , Process Innovation: Reengineering Work through Information Technology ( Boston : Harvard Business School Press , 1993 ).
- D. S. Tan , From Information Systems Management to Information Infrastructure Management ( Leidschendam , The Netherlands : Lansa Publishing , 1996 ).
- G. F. Hice , DSI: Distributed Systems Integration ( Leidschendam , The Netherlands : Lansa Publishing , 1991 ).
- A. A. Uijttenbroek , et al. IIM: Information Infrastructure Management , ( Leidschendam , The Netherlands : Lansa Publishing , 1996 ).
- D. S. Tan , “ IT Management Plateaus: An Organizational Architecture for IS ,” Information Systems Management 12 , no. 1 ( 1995 ), pp. 44 – 53 .