1,287
Views
17
CrossRef citations to date
0
Altmetric
ARTICLES

How Low-Income Residents Decide Between Emergency and Primary Health Care for Non-Urgent Treatment

, &
Pages 157-174 | Published online: 27 Apr 2012

REFERENCES

  • Baker , L. C. , & Baker , L. S. ( 1994 ). Excess cost of emergency department visits for nonurgent care . Health Affairs , 13 , 162 – 171 .
  • Begley , C. E. , Vojvodic , R. W. , Seo , M. , & Burau , K. ( 2006 ). Emergency room use and access to primary care: Evidence from Houston, Texas . Journal of Health Care for the Poor and Underserved , 17 , 610 – 624 .
  • Bull , S. S. , Cohen , J. , Ortiz , C. , & Evans , T. ( 2002 ). The POWER campaign for promotion of female and male condoms: Audience research and campaign development . Health Communication , 14 , 475 – 491 .
  • Cohen , E. L. , Wilkin , H. A. , Tannebaum , M. , Plew , M. , & Haley , L. ( in press ). When patients are impatient: Emergency department employees' communication strategies with non-urgent patients frustrated by delays in emergency services. Health Communication.
  • Danhauer , J. L. , Johnson , C. E. , Byrd , A. , DeGood , L. , Meuel , C. , Pecile , A. , & Koch , L. L. ( 2009 ). Survey of college students on iPod use and hearing health . Journal of the American Academy of Audiology , 20 ( 1 ), 5 – 27 .
  • DeVoe , J. E. , Baez , A. , Angier , H. , Krois , L. , Edlund , C. , & Carney , P. A. ( 2007 ). Insurance + access? Health care: Typology of barriers to health care access for low-income families . Annals of Family Medicine , 5 , 511 – 518 .
  • Diamant , A. L. , Hays , R. D. , Morales , L. S. , Ford , W. , Calmes , D. , Asch , S. , … Gelberg , L. ( 2004 ). Delays and unmet need for health care among adult primary care patients in a restructured urban public health system . American Journal of Public Health , 94 ( 5 ), 783 – 789 .
  • Diedhiou , A. , Probst , J. C. , Hardin , J. W. , Martin , A. B. , & Xirasagar , S. ( 2010 ). Relationship between presence of a reported medical home and emergency department use among children with asthma . Medical Care Research and Review , 67 , 450 – 475 .
  • Dopkins , L. , & Torian , S. ( 2004 ). Neighborhoods count: A look at NPU-V in 2004. Annie E. Casey Foundation. Retrieved from http://www.aecf.org/
  • Freeman , H. E. , & Corey , C. R. (1993). Insurance status and access to health services among poor persons. Health Services Research , 28, 531–541.
  • Grumbach , K. , Keane , D. , & Bindman , A. ( 1993 ). Primary care and public emergency department overcrowding . American Journal of Public Health , 83 , 372 – 378 .
  • Guo , J. J. , Wade , T. J. , Pan , W. , & Keller , K. N. ( 2010 ). School-based health centers: Cost–benefit analysis and impact on health care disparities . American Journal of Public Health , 100 , 1617 – 1623 .
  • Himmelstein , D. U. , & Woolhandler , S. ( 1995 ). Care denied: US residents who are unable to obtain needed medical services . American Journal of Public Health , 85 , 341 – 344 .
  • Hurley , R. E. , Freund , D. A. , & Taylor , D. E. ( 1989 ). Emergency room use and primary care case management: Evidence from four Medicaid demonstration programs . American Journal of Public Health , 79 , 843 – 847 .
  • Israel , B. A. , Schulz , A. J. , Parker , E. A. , & Becker , A. B. ( 2001 ). Community-based participatory research: Policy recommendations for promoting a partnership approach in health research . Education for Health , 14 , 182 – 197 .
  • Kasper , J. D. ( 1987 ). The importance of type of usual source of care for children's physician access and expenditures . Medical Care , 25 , 386 – 398 .
  • Kennedy , J. , Rhodes , K. , Walls , C. , & Asplin , B. ( 2004 ). Access to emergency care: Restricted by long waiting times and cost and coverage concerns . Annals of Emergency Medicine , 43 , 567 – 573 .
  • Kost , S. , & Arruda , J. ( 1999 ). Appropriateness of ambulance transportation to a suburban pediatric emergency department . Prehospital Emergency Care , 3 , 187 – 190 .
  • Matsaganis , M. D. ( 2008 ). Rediscovering the communication engine of neighborhood effects: How the interaction of residents and community institutions impacts health literacy and how it can be leveraged to improve health care access. Unpublished doctoral dissertation, University of Southern California, Los Angeles.
  • Matsaganis , M. D. , Katz , V. S. , & Ball-Rokeach , S. J. ( 2011 ). Understanding ethnic media: Producers, consumers, and societies . Los Angeles , CA : Sage Publications .
  • McLeroy , K. R. , Bibeau , D. , Steckler , A. , & Glanz , K. ( 1988 ). An ecological perspective on health promotion programs . Health Education Quarterly , 15 , 351 – 377 .
  • Northington , W. E. , Brice , J. H. , & Zou , B. ( 2005 ). Use of an emergency department by nonurgent patients . American Journal of Emergency Medicine , 23 , 131 – 137 .
  • Pons , P. T. , & Markovchick , V. J. ( 2002 ). Eight minutes or less: Does the ambulance response time guideline impact trauma patient outcome? The Journal of Emergency Medicine , 23 , 43 – 48 .
  • Roby , D. H. , Pourat , N. , Pirritano , M. J. , Vrungos , S. M. , Dajee , H. , Castillo , D. , & Kominski , G. F. ( 2010 ). Impact of patient-centered medical home assignment on emergency room visits among uninsured patients in a county health system . Medical Care Research & Review , 67 , 412 – 430 .
  • Rosenbaum , S. , & Kamoie , B. ( 2003 ). Finding a way through the hospital door: The role of EMTALA in public health emergencies . Journal of Law, Medicine, & Ethics , 31 , 590 – 601 .
  • Rust , G. , Ye , J. , Baltrus , P. , Daniels , E. , Adesunloye , B. , & Fryer , G. E. ( 2008 ). Practical barriers to timely primary care access: Impact on adult use of emergency department services . Archives of Internal Medicine , 168 , 1705 – 1710 .
  • Schoen , C. , & DesRoches , C. (2000). Uninsured and unstably insured: The importance of continuous insurance coverage. Health services research , 35(1, Pt. II), 187–206.
  • Severt , D. , Tesone , D. , & Murrmann , S. ( 2005 ). Prior experience satisfaction and subsequent fairness perceptions within the service experience . Hospitality & Leisure Marketing , 13 , 121 – 137 .
  • Taylor , S. J. , & Bogdan , R. ( 1998 ). Introduction to qualitative research methods: A guidebook and resource , (3rd ed.) . New York , NY : John Wiley & Sons .
  • Valente , T. W. , Paredes , P. , & Poppe , P. R. ( 1998 ). Matching the message to the process: The relative ordering of knowledge, attitudes, and practices in behavior change research . Human Communication Research , 24 , 366 – 385 .
  • Wang , C. , Villar , M. E. , Mulligan , D. A. , & Hansen , T. ( 2005 ). Cost and utilization analysis of a pediatric emergency department diversion project . Pediatrics , 116 , 1075 – 1079 .
  • Wetta-Hall , R. , Ablah , E. , Dismuke , S. , Molgaard , C. , Fredrickson , D. , & Berry , M. ( 2005 ). Emergency department use by people on low income . Emergency Nurse , 13 ( 3 ), 12 – 18 .
  • Wilkin , H. A. , Stringer , K. A. , O'Quinn , K. , Hunt , K. , & Montgomery , S. ( 2011 ). Using communication infrastructure theory to formulate a strategy to locate “hard-to-reach” research participants . Journal of Applied Communication Research , 39 , 201 – 213 .
  • Wilkin , H. A. , & Ball-Rokeach , S. J. ( 2006 ). Reaching at risk groups: The importance of health storytelling in Latino media . Journalism: Theory, Practice, Criticism , 7 , 283 – 304 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.