14
Views
5
CrossRef citations to date
0
Altmetric
Articles

Selected Quality Practices of Small Manufacturers

, &
Pages 41-53 | Published online: 14 Feb 2018

References

  • Abdul-Aziz, Z., J. Chan, and A. Metcalfe. 2000. Quality practices in the manufacturing industry in the UK and Malaysia. Total Qualify Management 11 (December): 1053–1065.
  • Ahire, S. L. 1996. An empirical investigation of quality management in small firms. Production and Inventory Management Journal 37 (2nd quarter): 44–50.
  • Ahire, S. L., and D. Y. Golhar. 1996. Quality management in large vs. small firms. Journal of Small Business Management 34 (April): 1–13.
  • Ahire, S. L., D. Y. Golhar, and M. A. Waller. 1996. Development and validation of TQM implementation constructs. Decision Sciences 27 (Winter): 23–56.
  • Ariss, S., T. Raghunathan, and A. Kunnathar. 2000. Factors affecting the adoption of advanced manufacturing technology in small firms. SAM Advanced Management Journal 65 (Spring): 14–20.
  • Black, S. A., and L. J. Porter. 1996. Identification of the critical factors of TQM. Decision Sciences 27 (Winter): 1–21.
  • Burt, D. N., D. W. Dobler, and S. L. Starling. 2003, World-class supply management. Boston: McGraw-Hill, Irwin.
  • Chittenden, F., P. Poutziouris, and S. M. Mukhtar. 1998. Small firms and the ISO 9000 approach to quality management. International Small Business Journal 17 (October): 73–88.
  • Dollinger, M., C. A. Enz, and C. M. Daily. 1991. Purchasing from minority small businesses. International Journal of Purchasing and Materials Management 27 (April): 9–14.
  • Ellram, L. 1990. The supplier selection decision in strategic partnership. Journal of Purchasing and Materials Management 26 (Fall): 8–14.
  • Flanagan, P. 1994. The rules of purchasing are changing. Management Review 83 (March): 28–32.
  • Garvin, D. 1987. Competing on the eight dimensions of quality. Harvard Business Review 65 (November-December): 101–109.
  • Greiner, L. E. 1972. Evolution and revolution as organizations grow. Harvard Business Review 50 (July/August): 37–46.
  • Guilhon, A., J. Martin, and M. Weill. 1998. Quality approaches in small or medium-sized enterprises: Methodology and survey results. Total Quality Management 9 (December): 689–701.
  • Heizer, J., and B. Render. 2001. Operations management, 6th edition. Upper Saddle River, N. J.: Prentice Hall.
  • Hills, G., and C. Narayana. 1990. Profile characteristics, success factors and marketing in highly successful firms. In Frontiers of Entrepreneurship Research. Wellesley, Mass.: Babson College.
  • Hodgetts, R. M., D. F. Kuratko, and J. S. Hornsby. 1999. Quality implementation in small business: Perspectives from the Baldrige award winners. SAM Advanced Management Journal 64 (Winter): 37–47.
  • Kuratko, D. F., J. C. Goodale, and J. S. Hornsby. 2001. Quality practices for a competitive advantage in smaller firms. Journal of Small Business Management 39 (October): 293–311.
  • Li, C., Y. Fun, and J. Hung. 1997. A new measure for supplier performance evaluation. IIE Transactions 29 (September): 753–758.
  • Lillrank, P., A. B. Shani, and P. Lindberg. 2001. Continuous improvement: exploring alternative organizational designs. Total Quality Management 12 (January): 41–55.
  • McAdam, R., and M. McKeown. 1999. Life after ISO 9000: An analysis of the impact of ISO 9000 and total quality management on small businesses in northern Ireland. Total Quality Management 10 (March): 229–241.
  • O'Neill, H. M., and J. Duker. 1986. Survival and failure in small business. Journal of Small Business Management 24 (January): 30–37.
  • Piercy, N. F., C. S. Katsikeas, and D. W. Cravens. 1997. Examining the role of buyer-seller relationships in export performance. Journal of World Business 32 (Spring): 73–86.
  • Powell, T. 1995. Total quality management as competitive advantage: A review and empirical study. Strategic Management Journal 16 (January): 15–37.
  • Rahman, S. 2001. Total quality management practices and business outcome: Evidence from small and medium enterprises in western Australia. Total Quality Management 12 (March): 201–210.
  • Roper, S., N. Hewitt-Dundas, and B. McFerran. 1997. Disparities in quality perceptions between small firms and their customers. International Small Business Journal 15 (July-September): 64–79.
  • Roth, A. V., and J. G. Miller. 1992. Success factors in manufacturing. Business Horizons 35 (July-August): 73–81.
  • Saraph, J. V., P. G. Benson, and R. G. Schroeder. 1989. An instrument for measuring the critical factors of quality management. Decision Sciences 20 (Fall): 810–829.
  • Schroeder, D. M., C. Gopinath, and S. W. Congden. 1989. New technology and the small manufacturer: Panacea or plague? Journal of Small Business Management 27 (July): 1–10.
  • Schroeder, D. M., S. W. Congden, and C. Gopinath. 1995. Linking competitive strategy and manufacturing process technology. Journal of Management Studies 32 (March): 163–189.
  • Spekman, R. E. 1988. Perceptions of strategic vulnerability among industrial buyers and its effect on information search and supplier evaluation. Journal of Business Research 17 (December): 313–326.
  • Spencer, M. S., and A. P. Loomba. 2001. Total quality management programs at smaller manufacturers: Benchmarking techniques and results. Total Quality Management 12 (August): 689–699.
  • Steiner, M. P., and O. Solem. 1988. Factors for success in small manufacturing firms. Journal of Small Business Management 26 (January): 51–56.
  • St. John, C. H., and K. C. Heriot. 1993. Small suppliers and JIT purchasing. International Journal of Purchasing and Materials Management 29 (Winter): 11–16.
  • Sturkenboom, J., T. Van der Wiele, and A. Brown. 2001. An action-oriented approach to quality management self-assessment in small and medium-sized enterprises. Total Quality Management 12 (March): 231–242.
  • Sun, H., and T. Cheng. 2002. Comparing reasons, practices and effects of ISO 9000 certification and TQM implementation in Norwegian SMEs and large firms. International Small Business Journal 20 (November): 421–442.
  • Tan, W., and S. Tay. 1994. Factors contributing to the growth of SMEs: The Singapore case. Fifth ENDEC world conference on entrepreneurship proceedings. Singapore: NTU-Entrepreneurship Development Center.
  • Townsend, P., and J. E. Gebhardt. 1990. The quality process: Little things mean a lot. Review of Business 12 (Winter): 3–8.
  • Udell, G., C. Atehortua, and R. Parker. 1995. The support American made manual of venture assessment. United States.
  • Ward, P. T., J. K. McCreery, L. P. Ritzman, and D. Sharma. 1998. Competitive priorities in operations management. Decision Sciences 29 (Fall): 1035–1046.
  • Wilkes, N., and B. G. Dale. 1998. Attitudes to self-assessment and quality awards: A study in small and medium-sized companies. Total Quality Management 9 (December): 731–739.
  • Yusof, S. M., and E. M. Aspinwall. 2000. Critical success factors in small and medium enterprises: Survey results. Total Quality Management 11 (July): 448–459.
  • Zipkin, P. H. 1991. Does manufacturing need a JIT revolution? Harvard Business Review 69 (January/February): 4–11.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.