3,322
Views
79
CrossRef citations to date
0
Altmetric
Original Articles

Shared Language Is Essential: Communication in a Multiethnic Obstetric Care Setting

, , &
Pages 1171-1186 | Published online: 15 Jun 2012

References

  • BBC News. ( 2005 ). Born abroad: An immigration map of Britain. Retrieved from http://news.bbc.co.uk/2/shared/spl/hi/uk/05/born-abroad/countries/html/somalia.stm
  • Beine , K. , Fullerton , J. , Palinkas , L. , & Anders , B. ( 1995 ). Conceptions of prenatal care among Somali women in San Diego . Journal of Nurse-Midwifery , 40 , 376 – 381 .
  • Bernard , H. ( 2006 ). Research methods in anthropology: Qualitative and quantitative approaches () , 4th ed. . Oxford , United Kingdom : Altamera Press .
  • Brach , C. , Fraser , I. , & Paez , K. ( 2005 ). Crossing the language chasm . Health Affairs , 24 , 424 – 434 .
  • Brach , C. , & Fraserirector , I. ( 2000 ). Can cultural competency reduce racial and ethnic health disparities? A review and conceptual model . Medical Care Research and Review , 57 ( Suppl. ), 181 – 217 .
  • Carroll , J. , Epstein , R. , Fiscella , K. , Gipson , T. , Volpe , E. , & Jean-Pierre , P. ( 2007 ). Caring for Somali women: Implications for clinician-patient communication . Patient Education and Counseling , 66 , 337 – 345 .
  • Carroll , J. , Epstein , R. , Fiscella , K. , Volpe , E. , Diaz , K. , & Omar , S. ( 2007 ). Knowledge and beliefs about health promotion and preventive health care among Somali women in the United States . Health Care for Women International , 28 , 360 – 380 .
  • Centre for Maternal, & Child Enquiries. (2011). Centre for Maternal and Child Enquiries, Saving Mothers' Lives: Reviewing maternal deaths to make motherhood safer: 2006–2008. The eighth report on confidential enquiries into maternal deaths in the United Kingdom. British Journal of Obstetrics and Gynecology , 118(Suppl. 1), 1–203.
  • Cooper , L. , Roter , D. , Johnson , R. , Ford , D. , Steinwachs , D. , & Powe , N. ( 2003 ). Patient-centered communication, ratings of care, and concordance of patient and physician race . Annals of Internal Medicine , 139 , 907 – 915 .
  • Crystal , D. ( 2003 ). Cambridge encyclopedia of the English language . New York , NY : Cambridge University Press .
  • Daley , P. ( 1998 ). Black Africans in Great Britain: Spatial concentration and segregation . Urban Studies , 35 , 1703 – 1724 .
  • Davies , M. , & Bath , P. ( 2001 ). The maternity information concerns of Somali women in the United Kingdom . Journal of Advanced Nursing , 36 , 237 – 245 .
  • Day , M. ( 1994 ). Racial discrimination: Professional implications . Journal of Interprofessional Care , 8 , 135 – 140 .
  • DeStephano , C. , Flynn , P. , & Brost , B. ( 2010 ). Somali prenatal education video use in a United States obstetric clinic: A formative evaluation of acceptability . Patient Education and Counseling 81 , 137 – 141 .
  • Docherty , A. ( 2010 ). Does the socioeconomic background of pregnant women make a difference to their perceptions of antenatal care? A qualitative case study . Doctoral dissertation, University of Stirling, Stirling, Scotland, United Kingdom. Retrieved from https://dspace.stir.ac.uk/dspace/bitstream/1893/2313/1/Thesis.pdf
  • Duggan , A. ( 2006 ). Understanding interpersonal communication processes across health contexts: Advances in the last decade and challenges for the next decade . Journal of Health Communication , 11 , 93 – 108 .
  • Essén , B. , Binder , P. , & Johnsdotter , S. ( 2011 ). An anthropological analysis of the perspectives of Somali women in the West and their obstetric care providers on Caesarean birth . Journal of Psychosomatic Obstetrics and Gynecology , 32 , 10 – 18 .
  • Essén , B. , Bödker , B. , Sjöberg , N. , Langhoff-Roos , J. , Greisen , G. , Gudmundsson , S. , & Östergren , P.-O. ( 2002 ). Are some perinatal deaths in immigrant groups linked to sub-optimal perinatal care services? British Journal of Obstetrics and Gynaecology , 109 , 677 – 682 .
  • Essén , B. , Hanson , B. , Östergren , P.-O. , Lindquist , P. , & Gudmundsson , S. ( 2000 ). Increased perinatal mortality among sub-Saharan women in a city-population in Sweden . Acta Obstetrica et Gynecologica Scandinavica , 79 , 737 – 743 .
  • Essén , B. , Johnsdotter , S. , Hovelius , B. , Gudmundsson , S. , Sjöberg , N.-O. , Friedman , J. , & Östergren , P.-O. ( 2000 ). Qualitative study of pregnancy and childbirth experiences in Somali women resident in Sweden . British Journal of Obstetrics and Gynaecology , 107 , 1507 – 1512 .
  • Ferguson , W. , & Candib , L. ( 2002 ). Culture, language, and the doctor–patient relationship . Family Medicine , 34 , 353 – 361 .
  • Fernandez , A. , Schillinger , D. , Grumbach , K. , Rosenthal , A. , Stewart , A. , Wang , F. , & Pérez-Stable , E. ( 2004 ). Physician language ability and cultural competence. An exploratory study of communication with Spanish-speaking patients . Journal of General Internal Medicine , 19 , 167 – 174 .
  • Fiscella , K. , & Williams , D. ( 2004 ). Health disparities based on socioeconomic inequities: Implications for urban health care . Academic Medicine , 79 , 1139 – 1147 .
  • Garcia , E. , Roy , L. , Okada , P. , Perkins , S. , & Wiebe , R. ( 2004 ). A comparison of the influence of hospital-trained, ad hoc, and telephone interpreters on perceived satisfaction of limited English-proficient parents presenting to a pediatric emergency department . Pediatric Emergency Care , 20 , 373 – 378 .
  • Green , A. , Ngo-Metzger , Q. , Legedza , A. , Massagli , M. , Phillips , M. , & Iezzoni , L. (2005). Interpreter services, language concordance, and health care quality. Experiences of Asian Americans with limited English proficiency. Journal of General Internal Medicine , 20, 1050–1056.
  • Hampers , L. , & McNulty , J. ( 2002 ). Professional interpreters and bilingual physicians in a pediatric emergency department: Effect on resource utilization . Archives of Pediatrics & Adolescent Medicine , 156 , 1108 – 1113 .
  • Harper , B. , & McCourt , C. ( 2002 ). Somali refugee women's experiences of maternity care in west London: A case study . Critical Public Health , 12 , 365 – 380 .
  • Herrel , N. , Olevitch , L. , DuBois , D. K. , Terry , P. , Thorp , D. , Kind , E. , & Said , A. ( 2004 ). Somali refugee women speak out about their needs for care during pregnancy and delivery . Journal of Midwifery and Women's Health , 49 , 345 – 349 .
  • Ibison , J. ( 1996 ). Maternal mortality in England and Wales 1970–1985: An analysis by country of birth . British Journal of Obstetrics and Gynaecology , 103 , 973 – 980 .
  • Jacobs , E. ( 2001 ). Impact of interpreter services on delivery of health care to limited-English-proficient patients . Journal of General Internal Medicine , 16 , 468 – 474 .
  • Kaplan , S. , Greenfield , S. , & Ware , J. ( 1989 ). Assessing the effects of physician-patient interactions on the outcomes of chronic disease . Medical Care , 27 ( Suppl. ), S110 – S127 .
  • Killingsworth Rini , C. , Wadhwa , P. D. , & Sandman , C. A. ( 1999 ). Psychological adaptation and birth outcomes: The role of personal resources, stress, and sociocultural context in pregnancy . Health Psychology , 18 , 333 – 345 .
  • Kim , Y. M. , Putjuk , F. , Basuki , E. , & Kols , A. ( 2003 ). Increasing patient participation in reproductive health consultations: an evaluation of “Smart Patient” coaching in Indonesia . Patient Education and Counseling , 50 , 113 – 122 .
  • Kirmayer , L. , Groleau , D. , Guzder , J. , Blake , C. , & Jarvis , E. ( 2003 ). Cultural consultation: A model of mental health service for multicultural societies . Canadian Journal of Psychiatry , 48 , 145 – 153 .
  • Kleinman , A. ( 1980 ). Patients and healers in the context of culture: An exploration of the borderland between anthropology, medicine, and psychiatry . Berkeley : University of California Press .
  • Kravitz , R. L. ( 2000 ). Comparing the use of physician time and health care resources among patients speaking English, Spanish, and Russian . Medical Care , 38 , 728 – 738 .
  • Kreps , G. ( 2006 ). Communication and racial inequalities in health care . American Behavioral Scientist , 49 , 760 – 774 .
  • Kreps , G. , & Sparks , L. ( 2008 ). Meeting the health literacy needs of immigrant populations . Patient Education and Counseling , 71 , 328 – 332 .
  • Kreuter , M. , & McClure , S. ( 2004 ). The role of culture in health communication . Annual Review Public Health , 25 , 439 – 455 .
  • Lambert , H. , & McKevitt , C. ( 2002 ). Anthropology in health research: From qualitative methods to multidisciplinarity . British Medical Journal , 325 , 210 – 213 .
  • Lewis , G. (Ed.). ( 2007 ). The Confidential Enquiry into Maternal and Child Health (CEMACH). Saving mothers' lives: Reviewing maternal deaths to make motherhood safer—2003–2005. The Seventh Report on Confidential Enquires into Maternal Deaths in the United Kingdom . London : CEMACH .
  • Lincoln , Y. , & Guba , E. ( 1985 ). Naturalistic inquiry . Thousand Oaks , CA : Sage .
  • National Health Service ( 2010 ). Pregnancy and complex social factors . National Institute for Health and Clinical Excellence (NICE). Retrieved from http://publications.nice.org.uk/pregnancy-and-complex-social-factors-cg110
  • Patton , M. Q. ( 2004 ). Qualitative evaluation and research methods () , 4th ed. . London , England : Sage .
  • Rööst , M. , Jonsson , C. , Liljestrand , J. , & Essén , B. ( 2009 ). Social differentiation and embodied dispositions: A qualitative study of maternal care-seeking behaviour for near-miss morbidity in Bolivia . Reproductive Health , 6 : 13 .
  • Rowe , R. ( 2008 ). Social and ethnic differences in attendance for antenatal care in England . Public Health , 122 , 1363 – 1372 .
  • Rowe , R. , & Garcia , J. (2003). Social class, ethnicity and attendance for antenatal care in the United Kingdom: A systematic review. Journal of Public Health Medicine , 25, 113–119.
  • Scott , A. , Pearce , D. , & Goldblatt , P. ( 2001 ). The sizes and characteristics of the minority ethnic populations of Great Britain—The latest estimates . Office of National Statistics (UK). Retrieved from http://www.ons.gov.uk/ons/publications
  • Small , R. , Gagnon , A. , Gissler , M. , Zeitlin , J. , Bennis , M. , Glazier , R. , … Vangen , S. ( 2008 ). Somali women and their pregnancy outcomes postmigration: Data from six receiving countries . BJOG: An International Journal of Obstetrics & Gynaecology , 115 , 1630 – 1640 .
  • Straus , L. , McEwen , A. , & Hussein , F. ( 2009 ). Somali women's experience of childbirth in the UK: Perspectives from Somali health workers . Midwifery , 25 , 181 – 186 .
  • Street , R. J. , O'Malley , K. , Cooper , L. , & Haidet , P. ( 2008 ). Understanding concordance in patient–physician relationships: Personal and ethnic dimensions of shared identity . Annals of Family Medicine , 6 , 198 – 205 .
  • UK General Medical Council . ( 2011 ). Sections 22–23 . Retrieved from http://www.gmcuk.org/guidance/good_medical_practice/relationships_with_patients_good_communication.asp
  • Vangen , S. , Stoltenberg , C. , Johansen , R. , Sundby , J. , & Stray-Pedersen , B. ( 2002 ). Perinatal complications among ethnic Somalis in Norway . Acta Obstetricia et Gynecologica Scandinavica , 81 , 317 – 322 .
  • Young , M. , & Storm Kringle , R. ( 1996 ). Silent partners in medical care: A cross-cultural study of patient participation . Health Communication , 8 , 29 – 53 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.