72
Views
0
CrossRef citations to date
0
Altmetric
Research Article

How Chronic Pain Patients’ and Physicians’ Communication Influences Patients’ Uncertainty: A Pre- and Post-Consultation Study

ORCID Icon, , &

References

  • Afifi, W. A., & Weiner, J. L. (2004). Toward a theory of motivated information management. Communication Theory, 14(2), 167–190. doi:10.1111/j.1468-2885.2004.tb00310.x
  • Anderson, K. O., Dowds, B. N., Pelletz, R. E., Edwards, T. W., & Peeters-Asdourian, C. (1995). Development and initial validation of a scale to measure self-efficacy beliefs in patients with chronic pain. Pain, 63(1), 77–83. doi:10.1016/0304-3959(95)00021-J
  • Babrow, A. S. (2001). Uncertainty, value, communication, and problematic integration. Journal of Communication, 51(3), 553–573. doi:10.1111/j.1460-2466.2001.tb02896.x
  • Beisecker, A. E., & Beisecker, T. D. (1990). Patient information-seeking behaviors when communicating with doctors. Medical Care, 28(1), 19–28. doi:10.1097/00005650-199001000-00004
  • Brashers, D. E. (2001). Communication and uncertainty management. Journal of Communication, 51(3), 477–497. doi:10.1111/j.1460-2466.2001.tb02892.x
  • Brashers, D. E., Hsieh, E., Neidig, J. L., & Reynolds, N. R. (2006). Managing uncertainty about illness: Health care providers as credible authorities. In R. M. Dailey & B. A. L. Poire (Eds.), Applied interpersonal communication matters: Family, health, and community relations (pp. 219–240). Peter Lang. https://apastyle.apa.org/instructional-aids/reference-guide.pdf
  • Brashers, D. E., Neidig, J. L., & Goldsmith, D. J. (2004). Social support and the management of uncertainty for people living with HIV or AIDS. Health Communication, 16(3), 305–331. doi:10.1207/S15327027HC1603_3
  • Brashers, D. E., Neidig, J. L., Haas, S. M., Dobbs, L. K., Cardillo, L. W., & Russell, J. A. (2000). Communication in the management of uncertainty: The case of persons living with HIV or AIDS. Communication Monographs, 67(1), 63–84. doi:10.1080/03637750009376495
  • Bush, T., Cherkin, D., & Barlow, W. (1993). The impact of physician attitudes on patient satisfaction with care for low back pain. Archives of Family Medicine, 2(3), 301–305. doi:10.1001/archfami.2.3.301
  • Cegala, D. J., Coleman, M. T., & Turner, J. W. (1998). The development and partial assessment of the medical communication competence scale. Health Communication, 10(3), 261–288. doi:10.1207/s15327027hc1003_5
  • Cegala, D. J., Socha McGee, D., & McNeilis, K. S. (1996). Components of patients’ and doctors’ perceptions of communication competence during a primary care medical interview. Health Communication, 8, 1–27. doi:10.1207/s15327027hc0801_1 1
  • Chou, L., Ranger, T. A., Peiris, W., Cicuttini, F. M., Urquhart, D. M., & Wluka, A. E. (2018). Patients’ perceived needs of health care providers for low back pain management: A systematic scoping review. The Spine Journal, 18, 691–711. doi:10.1016/j.spinee.2018.01.006 4
  • Collett, B. J., & Berkley, K. (2007). The IASP global year against pain in women. Pain, 132(Supplement 1), S1. doi:10.1016/j.pain.2007.10.008
  • Darlow, B., Dowell, A., Baxter, G. D., Mathieson, F., Perry, M., & Dean, S. (2013). The enduring impact of what clinicians say to people with low back pain. The Annals of Family Medicine, 11(6), 527–534. doi:10.1370/afm.1518
  • Driscoll, M. A., Knobf, M. T., Higgins, D. M., Heapy, A., Lee, A., & Haskell, S. (2018). Patient experiences navigating chronic pain management in an integrated health care system: A qualitative investigation of women and men. Pain Medicine, 19(suppl_1), SS19–S29. doi:10.1093/pm/pny139
  • Fischbeck, S., Petrowski, K., Renovanz, M., Nesbigall, R., Haaf, J., & Ringel, F. (2021). Anxiety is associated with unfulfilled information needs and pain at the informed consent consultation of spine surgery patients: A longitudinal study. European Spine Journal, 30(8), 2360–2367. doi:10.1007/s00586-021-06824-1
  • Frostholm, L., Fink, P., Oernboel, E., Christensen, K. S., Toft, T., Olesen, F., & Weinman, J. (2005). The uncertain consultation and patient satisfaction: The impact of patientsʼ illness perceptions and a randomized controlled trial on the training of physiciansʼ communication skills. Psychosomatic Medicine, 67(6), 897–905. doi:10.1097/01.psy.0000188403.94327.5b
  • Han, P. K. J., Strout, T. D., Gutheil, C., Germann, C., King, B. … Trowbridge, R. (2021). How physicians manage medical uncertainty: A qualitative study and conceptual taxonomy. Medical Decision Making, 41(3), 275–291. doi:10.1177/0272989X21992340
  • Haverfield, M. C., Giannitrapani, K., Timko, C., & Lorenz, K. (2018). Patient-centered pain management communication from the patient perspective. Journal of General Internal Medicine, 33(8), 1374–1380. doi:10.1007/s11606-018-4490-y
  • Hayward, R., & Stynes, S. (2021). Self‐efficacy as a prognostic factor and treatment moderator in chronic musculoskeletal pain patients attending pain management programmes: A systematic review. Musculoskeletal Care, 19(3), 278–292. doi:10.1002/msc.1533
  • Henry, S. G., & Matthias, M. S. (2018). Patient-clinician communication about pain: A conceptual model and narrative review. Pain Medicine, 19(11), 2154–2165. doi:10.1093/pm/pny003
  • Hesse, C., & Rauscher, E. A. (2019). The relationships between doctor−patient affectionate communication and outcomes. Health Communication, 34(8), 881–891. doi:10.1080/10410236.2018.1439269
  • Hilton, L., Hempel, S., Ewing, B. A., Apaydin, E., Xenakis, L., & Maglione, M. A. (2017). Mindfulness meditation for chronic pain: Systematic review and meta-analysis. Annals of Behavioral Medicine, 51(2), 199–213. doi:10.1007/s12160-016-9844-2
  • Holt, N., Pincus, T., & Vogel, S. (2015). Reassurance during low back pain consultations with GPs: A qualitative study. British Journal of General Practice, 65(639), e692–e701. doi:10.3399/bjgp15X686953
  • Ishikawa, H., Son, D., Eto, M., Kitamura, K., & Kiuchi, T. (2017). The information-giving skills of resident physicians: Relationships with confidence and simulated patient satisfaction. BMC Medical Education, 17(34). doi:10.1186/s12909-017-0875-6
  • Keedy, N. H., Keffala, V. J., Altmaier, E. M., & Chen, J. J. (2014). Health locus of control and self-efficacy predict back pain rehabilitation outcomes. The Iowa Orthopaedic Journal, 34, 158–165. doi:10.17077/etd.0je5nobh
  • Kerr, A. M., Rubinsky, V., & Duty, K. (2021). Pediatricians’ communication about medical uncertainty: Goal-oriented communication and uncertainty management. Health Communication Advance online publication. 38(7), 1454–1466. doi:10.1080/10410236.2021.2012896
  • Kidane, B., Gandhi, R., Sarro, A., Valiante, T. A., Harvey, B. J., & Rampersaud, Y. R. (2011). Is referral to a spine surgeon a double-edged sword?: Patient concerns before consultation. Canadian Family Physician, 57(7), 803–810. doi:10.1016/j.spinee.2008.06.171
  • Lazarus, R. S. (1991). Emotion and adaptation. Oxford University Press. https://apastyle.apa.org/instructional-aids/reference-guide.pdf.
  • Liu, P. L., & Jiang, S. (2021). Patient-centered communication mediates the relationship between health information acquisition and patient trust in physicians: A five-year comparison in China. Health Communication, 36(2), 207–216. doi:10.1080/10410236.2019.1673948
  • Luque-Suarez, A., Martinez-Calderon, J., & Falla, D. (2019). Role of kinesiophobia on pain, disability and quality of life in people suffering from chronic musculoskeletal pain: A systematic review. British Journal of Sports Medicine, 53(9), 554–559. doi:10.1136/bjsports-2017-098673
  • Matthias, M. S., Krebs, E. E., Bergman, A. A., Coffing, J. M., & Bair, M. J. (2014). Communicating about opioids for chronic pain: A qualitative study of patient attributions and the influence of the patient–physician relationship. European Journal of Pain, 18(6), 835–843. doi:10.1002/j.1532-2149.2013.00426.x
  • Matthias, M. S., Miech, E. J., Myers, L. J., Sargent, C., & Bair, M. J. (2012). An expanded view of self-management: Patients’ perceptions of education and support in an intervention for chronic musculoskeletal pain. Pain Medicine, 13(8), 1018–1028. doi:10.1111/j.1526-4637.2012.01433.x
  • McGee, S., & Cegala, D. J. (1998). Patient communication skills training for improved communication competence in the primary care setting. Journal of Applied Communication Research, 26(4), 412–430. doi:10.1080/00909889809365517
  • Miller, L. E. (2014). Uncertainty management and information seeking in cancer survivorship. Health Communication, 29(3), 233–243. doi:10.1080/10410236.2012.739949
  • Miller, L. E., Eldredge, S. A., & Dalton, E. D. (2017). “Pain is what the patient says it is”: Nurse-patient communication, information seeking, and pain management. The American Journal of Hospice and Palliative Medicine, 34(10), 966–976. doi:10.1177/1049909116661815
  • Mishel, M. H., Germino, B. B., Pruthi, R. S., Wallen, E. M., Crandell, J., & Blyler, D. (2009). Managing uncertainty about treatment decision making in early stage prostate cancer: A randomized clinical trial. Patient Education & Counseling, 77, 349–359. doi:10.1016/j.pec.2009.09.009
  • Munday, I., Newton-John, T., & Kneebone, I. (2023). Clinician experience of metaphor in chronic pain communication. Scandinavian Journal of Pain, 23(1), 88–96. doi:10.1515/sjpain-2022-0043
  • Nahin, R. L. (2015). Estimates of pain prevalence and severity in adults: United States, 2012. The Journal of Pain, 16(8), 769–780. doi:10.1016/j.jpain.2015.05.002
  • Nicholas, M. K. (2007). The pain self-efficacy questionnaire: Taking pain into account. European Journal of Pain, 11(2), 153–163. doi:10.1016/j.ejpain.2005.12.008
  • Parrott, R. (1994). Exploring family practitioners’ and patients’ information exchange about prescribed medications: Implications for practitioners’ interviewing and patients’ understanding. Health Communication, 6, 267–280. doi:10.1207/s15327027hc0604_3 4
  • Perez, L., Romo, L. K., & Bell, T. (2019). Communicatively exploring uncertainty management of parents of children with type 1 diabetes. Health Communication, 34(9), 949–957. doi:10.1080/10410236.2018.1446249
  • Pincus, T., Vlaeyen, J. W., Kendall, N. A., Von Korff, M. R., Kalauokalani, D. A., & Reis, S. (2002). Cognitive-behavioral therapy and psychosocial factors in low back pain: Directions for the future. Spine, 27(5), E133–E138. doi:10.1097/00007632-200203010-00020
  • Polacek, C., Christopher, R., Mann, M., Udall, M., Craig, T., Deminski, M., & Sathe, N. A. (2020). Healthcare professionals’ perceptions of challenges to chronic pain management. American Journal of Managed Care, 26(4), E135–E139. doi:10.37765/ajmc.2020.42841
  • Rains, S. A., & Tukachinsky, R. (2015). An examination of the relationships among uncertainty, appraisal, and information-seeking behavior proposed in uncertainty management theory. Health Communication, 30(4), 339–349. doi:10.1080/10410236.2013.858285
  • Rathert, C., Wyrwich, M. D., & Boren, S. A. (2012). Patient-centered care and outcomes: A systematic review of the literature. Medical Care Research and Review, 70(4), 351–379. doi:10.1177/1077558712465774
  • Reid, G. J., Gilbert, C. A., & McGrath, P. J. (1998). The pain coping questionnaire: Preliminary validation. Pain, 76(1), 83–96. doi:10.1016/S0304-3959(98)00029-3
  • Roter, D. L., & Hall, J. A. (1993). Doctors talking with patients: Patients talking with doctors. Westport CT: Anburn House.
  • Samulowitz, A., Gremyr, I., Eriksson, E., & Hensing, G. (2018). “Brave men” and “emotional women”: A theory-guided literature review on gender bias in health care and gendered norms towards patients with chronic pain. Pain Research and Management, 2018, 1–14. doi:10.1155/2018/6358624
  • Scott, A. M., Martin, S. C., Stone, A. M., & Brashers, D. E. (2011). Managing multiple goals in supportive interactions: Using a normative theoretical approach to explain social support as uncertainty management for organ transplant patients. Health Communication, 26(5), 393–403. doi:10.1080/10410236.2011.552479
  • Slade, S. C., Molloy, E., & Keating, J. L. (2009). Stigma experienced by people with nonspecific chronic low back pain: A qualitative study. Pain Medicine, 10(1), 143–154. doi:10.1111/j.1526-4637.2008.00540.x
  • Stone, A. M., & Lammers, J. C. (2012). The uncertainty room: Strategies for managing uncertainty in a surgical waiting room. The Permanente Journal, 16(4), 27–30. doi:10.7812/TPP/12-028
  • Street, R. L. (1991). Information-giving in medical consultations: The influence of parents’ communicative styles and personal characteristics. Social Science and Medicine, 32(5), 541–548. doi:10.1016/0277-9536(91)90288-n
  • Street, R. L. (1992). Analyzing communication in medical consultations: Do behavioral measures correspond to patients’ perceptions? Medical Care, 30(11), 976–988. doi:10.1097/00005650-199211000-00002
  • Street, R. L. (2003). Communication in medical encounters: An ecological perspective. In T. L. Thompson, R. Parrott, A. Dorsey, & K. Miller (Eds.), The Routledge handbook of health communication (pp. 63–89). Routledge. https://apastyle.apa.org/instructional-aids/reference-guide.pdf.
  • Street, R. L., Gordon, H. S., Ward, M. M., Krupat, E., & Kravitz, R. L. (2005). Patient participation in medical consultations: Why some patients are more involved than others. Medical Care, 43(10), 960–969. doi:10.1097/01.mlr.0000178172.40344.70
  • Street, R. L., & Millay, B. (2001). Analyzing patient participation in medical encounters. Health Communication, 13(1), 61–73. doi:10.1207/S15327027HC1301_06
  • Thompson, C. M., & Pulido, M. D. (2022). Communicating with clinicians about pain. In E. Ho, C. L. Bylund, & J. van Weert (Eds.), The international encyclopedia of health communication. Wiley. doi:10.1002/9781119678816.iehc0564
  • Wright, K. O., Deal, B.-E., Harrison, T. R., Malova, E., Jia, X., & Morgan, S. E. (2023). Examining uncertainty management in the clinical trial experiences of African American and Black Caribbean participants and the coordinators who recruit them. SSM - Qualitative Research in Health, 3, 100231. doi:10.1016/j.ssmqr.2023.100231
  • Zelaya, C. E., Dahlhamer, J. M., Lucas, J. W., & Connor, E. M. (2020). NCHS Data Brief, 390, 1–8.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.