Company-Sponsored Online Co-Creation and Financial Incentives: The Impact of Intrinsic Motivation on Participation Intention

References

• Acar, O.A. Harnessing the creative potential of consumers: money, participation, and creativity in idea crowdsourcing. Marketing Letters, 29, 2 (2018), 177–188.
   Web of Science ®Google Scholar
• Agarwal, R.; and Karahanna, E. Time flies when you’re having fun: Cognitive absorption and beliefs about information technology usage. MIS Quarterly, 24, 4 (2000), 665–694.
   Web of Science ®Google Scholar
• Agarwal, R.; and Prasad, J. A conceptual and operational definition of Personal Innovativeness in the Domain of Information Technology. Information Systems Research, 9, 2 (1998), 204–215.
   Web of Science ®Google Scholar
• Ajzen, I. The theory of planned behavior. Organizational Behavior and Human Decision Processes, 50, 2 (1991), 179–211.
   Web of Science ®Google Scholar
• Alavi, M.; and Leidner, D.E. Review: Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25, 1 (2001), 107–136.
   Web of Science ®Google Scholar
• Alexandris, K.; Kouthouris, C.; and Girgolas, G. Investigating the relationships among motivation, negotiation, and alpine skiing participation. Journal of Leisure Research; Urbana, 39, 4 (2007), 648–667.
   Web of Science ®Google Scholar
• Amabile, T.M.; Hill, K.G.; Hennessey, B.A.; and Tighe, E.M. The Work Preference Inventory: Assessing intrinsic and extrinsic motivational orientations. Journal of Personality and Social Psychology, 66, 5 (1994), 950.
   PubMed Web of Science ®Google Scholar
• Bateman, P.J.; Gray, P.H.; and Butler, B.S. The Impact of Community Commitment on Participation in Online Communities. Information Systems Research, 22, 4 (2011), 841–854.
   Web of Science ®Google Scholar
• Bayus, B.L. Crowdsourcing new product ideas over time: An analysis of the Dell IdeaStorm community. Management Science, 59, 1 (2013), 226–244.
   Web of Science ®Google Scholar
• Benlian, A.; and Hess, T. The Signaling Role of IT Features in Influencing Trust and Participation in Online Communities. International Journal of Electronic Commerce, 15, 4 (2011), 7–56.
   Web of Science ®Google Scholar
• Bonsu, S.K. Value Co-Creation in Virtual Environments. In R.W. Belk, R. Llamas (eds). The Routledge Companion to Digital Consumption. New York: Routledge, 2013, pp. 251–260.
   Google Scholar
• Brabham, D.C. Moving the crowd at Threadless: Motivations for participation in a crowdsourcing application. Information Communication & Society, 13, 8 (2010), 1122–1145.
   Web of Science ®Google Scholar
• Chang, W.; and Taylor, S.A. The effectiveness of customer participation in new product development: A meta-analysis. Journal of Marketing, 80, 1 (2016), 47–64.
   Web of Science ®Google Scholar
• Chen, L.; Marsden, J.R.; and Zhang, Z. Theory and analysis of company-sponsored value co-creation. Journal of Management Information Systems, 29, 2 (2012), 141–172.
   Web of Science ®Google Scholar
• Chin, W.W. Commentary: Issues and Opinion on Structural Equation Modeling. MIS Quarterly, 22, 1 (1998), vii–xvi.
   Web of Science ®Google Scholar
• Chin, W.W.; Gopal, A.; and Salisbury, W.D. Advancing the Theory of Adaptive Structuration: The Development of a Scale to Measure Faithfulness of Appropriation. Information Systems Research, 8, 4 (1997), 342–367.
   Web of Science ®Google Scholar
• Daniel, T.L.; and Esser, J.K. Intrinsic motivation as influenced by rewards, task interest, and task structure. Journal of Applied Psychology, 65, 5 (1980), 566–573.
   Web of Science ®Google Scholar
• Deci, E.L.; Koestner, R.; and Ryan, R.M. A meta-analytic review of experiments examining the effects of extrinsic rewards on intrinsic motivation. Psychological Bulletin, 125, 6 (1999), 627–668.
   PubMed Web of Science ®Google Scholar
• Deci, E.L.; and Ryan, R.M. Intrinsic motivation and self-determination in human behavior. New York: Plenum, 1985.
   Google Scholar
• Deci, E.L.; and Ryan, R.M. (eds.). Handbook of self-determination research. Rochester, NY: University of Rochester Press, 2002.
   Google Scholar
• Eccles, J.S.; and Wigfield, A. Motivational Beliefs, Values, and Goals. Annual Review of Psychology, 53, 1 (2002), 109–132.
   PubMed Web of Science ®Google Scholar
• Eden, D. Pygmalion, Goal Setting, and Expectancy: Compatible Ways to Boost Productivity. The Academy of Management Review, 13, 4 (1988), 639–652.
   Google Scholar
• Fleeson, W. Toward a structure- and process-integrated view of personality: Traits as density distributions of states. Journal of Personality and Social Psychology, 80, 6 (2001), 1011–1027.
   PubMed Web of Science ®Google Scholar
• Franke, N.; Keinz, P.; and Klausberger, K. “Does This Sound Like a Fair Deal?”: Antecedents and consequences of fairness expectations in the individual’s decision to participate in firm innovation. Organization Science, 24, 5 (2013), 1495–1516.
   Google Scholar
• Füller, J. Refining virtual co-creation from a consumer perspective. California Management Review; Berkeley, 52, 2 (2010), 98–122.
   Web of Science ®Google Scholar
• Füller, J.; Hutter, K.; Hautz, J.; and Matzler, K. User roles and contributions in innovation-contest communities. Journal of Management Information Systems, 31, 1 (2014), 273–308.
   Web of Science ®Google Scholar
• Füller, J.; Mühlbacher, H.; Matzler, K.; and Jawecki, G. Consumer empowerment through Internet-based co-creation. Journal of Management Information Systems, 26, 3 (2009), 71–102.
   Web of Science ®Google Scholar
• Gefen, D.; and Straub, D.W. A Practical Guide to Factorial Validity Using Pls-Graph: Tutorial and Annotated Example. Communications of the Association for Information Systems, 16, 1 (2005), 5.
   Google Scholar
• Gemser, G.; and Perks, H. Co-creation with customers: An evolving innovation research field. Journal of Product Innovation Management, 32, 5 (2015), 660–665.
   Web of Science ®Google Scholar
• Hair, J.; Black, W.C.; Babin, B.J.; and Anderson, R.E. Multivariate data analysis, 7th ed. Upper Saddle River, NJ: Pearson Educational International, 2010.
   Google Scholar
• Heidenreich, S.; and Handrich, M. Adoption of technology-based services: the role of customers’ willingness to co-create. Journal of Service Management, 26, 1 (2015), 44–71.
   Web of Science ®Google Scholar
• Hossain, M.; and Islam, K.M.Z. Generating Ideas on Online Platforms: A Case Study of “My Starbucks Idea.” The Arab Economic and Business Journal, 10, 2 (2015), 102–111.
   Google Scholar
• Hu, X.; Lin, Z.; Whinston, A.B.; and Zhang, H. Hope or Hype: On the Viability of Escrow Services as Trusted Third Parties in Online Auction Environments. Information Systems Research, 15, 3 (2004), 236–249.
   Web of Science ®Google Scholar
• Hutter, K.; Füller, J.; Hautz, J.; Bilgram, V.; and Matzler, K. Machiavellianism or morality: Which behavior pays off in online innovation contests? Journal of Management Information Systems, 32, 3 (2015), 197–228.
   Web of Science ®Google Scholar
• Hwang, Y. User experience and personal innovativeness: An empirical study on the Enterprise Resource Planning systems. Computers in Human Behavior, 34, (2014), 227–234.
   Web of Science ®Google Scholar
• Jian, L.; Yang, S.; Ba, S.; Lu, L.; and Jiang, L.C. Managing the Crowds: The Effect of Prize Guarantees and In-Process Feedback on Participation in Crowdsourcing Contests. MIS Quarterly, 43, 1 (2019), 97–112.
   Web of Science ®Google Scholar
• Joshi, K.D.; Chi, L.; Datta, A.; and Han, S. Changing the competitive landscape: Continuous innovation through IT-enabled knowledge capabilities. Information Systems Research, 21, 3 (2010), 472–495.
   Web of Science ®Google Scholar
• Kleis, L.; Chwelos, P.; Ramirez, R.V.; and Cockburn, I. Information Technology and intangible output: The impact of IT investment on innovation productivity. Information Systems Research, 23, 1 (2012), 42–59.
   Web of Science ®Google Scholar
• Koh, J.; Kim, Y.-G.; Butler, B.; and Bock, G.-W. Encouraging participation in virtual communities. Communications of the ACM, 50, 2 (2007), 68–73.
   Web of Science ®Google Scholar
• Kohler, T.; Füller, J.; Matzler, K.; and Stieger, D. Co-creation in virtual worlds: The design of the user experience. MIS Quarterly, 35, 3 (2011), 773–788.
   Web of Science ®Google Scholar
• Krishnan, M.S. LEGO® products: Building customer communities through technology. (2013).
   Google Scholar
• Kruglanski, A.W.; Stein, C.; and Riter, A. Contingencies of exogenous reward and task performance: On the “Minimax” strategy in instrumental behavior. Journal of Applied Social Psychology, 7, 2 (1977), 141–148.
   Google Scholar
• Lee, Y.; Lee, J.; and Hwang, Y. Relating motivation to information and communication technology acceptance: Self-determination theory perspective. Computers in Human Behavior, 51, (2015), 418–428.
   Web of Science ®Google Scholar
• Lego Ideas. Wikipedia, (2017). https://en.wikipedia.org/w/index.php?title=Lego_Ideas&oldid=791554150 (accessed on July 23, 2017).
   Google Scholar
• LEGO Ideas Community. https://ideas.lego.com/community?query=&sort=most_submissions (accessed on November 28, 2019).
   Google Scholar
• LEGO Ideas Guidelines. https://ideas.lego.com/guidelines#rewards (accessed on July 23, 2017).
   Google Scholar
• Li, X.; Hsieh, J.J.P.-A.; and Rai, A. Motivational Differences Across Post-Acceptance Information System Usage Behaviors: An Investigation in the Business Intelligence Systems Context. Information Systems Research, 24, 3 (2013), 659–682.
   Web of Science ®Google Scholar
• Liang, H.; Wang, M.-M.; Wang, J.-J.; and Xue, Y. How intrinsic motivation and extrinsic incentives affect task effort in crowdsourcing contests: A mediated moderation model. Computers in Human Behavior, 81, (2018), 168–176.
   Web of Science ®Google Scholar
• Lin, H.-F. Understanding Behavioral Intention to Participate in Virtual Communities. CyberPsychology & Behavior, 9, 5 (2006), 540–547.
   PubMedGoogle Scholar
• Lu, J.; Yao, J.E.; and Yu, C.S. Personal innovativeness, social influences and adoption of wireless Internet services via mobile technology. Journal of Strategic Information Systems, 14, 3 (2005), 245–268.
   Web of Science ®Google Scholar
• Luse, A.; McElroy, J.C.; Townsend, A.M.; and DeMarie, S. Personality and cognitive style as predictors of preference for working in virtual teams. Computers in Human Behavior, 29, 4 (2013), 1825–1832.
   Google Scholar
• Majchrzak, A.; Beath, C.M.; Lim, R.A.; and Chin, W.W. Managing Client Dialogues During Information Systems Design to Facilitate Client Learning. MIS Quarterly, 29, 4 (2005), 653–672.
   Web of Science ®Google Scholar
• Morosan, C. An Empirical Analysis of Intentions to Cocreate Value in Hotels Using Mobile Devices. Journal of Hospitality & Tourism Research, 42, 4 (2018), 528–562.
   Web of Science ®Google Scholar
• Nambisan, S. Designing virtual customer environments for new product development: Toward a theory. The Academy of Management Review, 27, 3 (2002), 392–413.
   Web of Science ®Google Scholar
• Nambisan, S. Information systems as a reference discipline for new product development. MIS Quarterly, 27, 1 (2003), 1–18.
   Web of Science ®Google Scholar
• Nambisan, S.; and Nambisan, P. How to profit from a better “virtual customer environment.” MIT Sloan Management Review, 49, 3 (2008), 53–61.
   Google Scholar
• Nunnally, J.C. Psychometric Theory, 2nd ed. New York: McGraw-Hill, 1978.
   Google Scholar
• Porter, C.E.; Devaraj, S.; and Sun, D. A test of two models of value creation in virtual communities. Journal of Management Information Systems, 30, 1 (2013), 261–292.
   Web of Science ®Google Scholar
• Prahalad, C.K.; and Ramaswamy, V. Co-opting customer competence. Harvard Business Review, January–February 2000 (2000).
   Google Scholar
• Prahalad, C.K.; and Ramaswamy, V. The future of competition: Co-creating unique value with customers. (2004).
   Google Scholar
• Preacher, K.J.; Rucker, D.D.; and Hayes, A.F. Addressing moderated mediation hypotheses: Theory, methods, and prescriptions. Multivariate Behavioral Research, 42, 1 (2007), 185–227.
   PubMed Web of Science ®Google Scholar
• Raykov, T.; and Grayson, D. A Test for Change of Composite Reliability in Scale Development. Multivariate Behavioral Research, 38, 2 (2003), 143–159.
   Web of Science ®Google Scholar
• Ren, Y.; Harper, F.; Drenner, S.; Terveen, L.; Kiesler, S.; Riedl, J.; and Kraut, R. Building Member Attachment in Online Communities: Applying Theories of Group Identity and Interpersonal Bonds. Management Information Systems Quarterly, 36, 3 (2012), 841–864.
   Web of Science ®Google Scholar
• Respondek, L.; Seufert, T.; and Nett, U.E. Adding previous experiences to the person-situation debate of achievement emotions. Contemporary Educational Psychology, 58, (2019), 19–32.
   Web of Science ®Google Scholar
• Rogers, E.M. Diffusion of Innovations, Fifth Edition. New York: Free Press, 2003.
   Google Scholar
• Ryan, R.; Mims, V.; and Koestner, R. Relation of reward contingency and interpersonal context to intrinsic motivation: A review and test using cognitive evaluation theory. Journal of Personality and Social Psychology, 45, 4 (1983), 736–750.
   Web of Science ®Google Scholar
• Ryan, R.M.; and Deci, E.L. Intrinsic and Extrinsic Motivations: Classic Definitions and New Directions. Contemporary educational psychology, 25, 1 (2000), 54–67.
   PubMed Web of Science ®Google Scholar
• Sawhney, M.; and Prandelli, E. Communities of creation: Managing distributed innovation in turbulent markets. California Management Review, 42, 4 (2000), 24–54.
   Web of Science ®Google Scholar
• Schlagwein, D.; and Bjorn-Andersen, N. Organizational learning with crowdsourcing: The revelatory case of LEGO. Journal of the Association for Information Systems, 15, 11 (2014), 754–778.
   Web of Science ®Google Scholar
• Shen, Y.-C.; Huang, C.-Y.; Chu, C.-H.; and Liao, H.-C. Virtual Community Loyalty: An Interpersonal-Interaction Perspective. International Journal of Electronic Commerce, 15, 1 (2010), 49–73.
   Web of Science ®Google Scholar
• Straub, D.; Boudreau, M.-C.; and Gefen, D. Validation guidelines for IS positivist research. Communications of the Association for Information Systems, 13, 1 (2004).
   Google Scholar
• Thatcher, J.B.; and Perrewé, P.L. An empirical examination of individual traits as antecedents to computer anxiety and computer self-efficacy. MIS Quarterly, 26, 4 (2002), 381–396.
   Web of Science ®Google Scholar
• The World’s Most Valuable Brands. Forbes. https://www.forbes.com/powerful-brands/list/ (accessed on July 23, 2017).
   Google Scholar
• Townsend, A.M. Determinants of Goal Commitment in an Incentive-paid Workforce. (1993).
   Google Scholar
• Trantopoulos, K.; von Krogh, G.; Wallin, M.W.; and Woerter, M. External knowledge and Information Technology: Implications for process innovation performance. MIS Quarterly, 41, 1 (2017), 287–A8.
   Web of Science ®Google Scholar
• Ye, H.; and Kankanhalli, A. Solvers’ participation in crowdsourcing platforms: Examining the impacts of trust, and benefit and cost factors. Journal of Strategic Information Systems, 26, 2 (2017), 101–117.
   Web of Science ®Google Scholar
• Yi, M.Y.; Fiedler, K.D.; and Park, J.S. Understanding the Role of Individual Innovativeness in the Acceptance of IT-Based Innovations: Comparative Analyses of Models and Measures. Decision Sciences, 37, 3 (2006), 393–426.
   Web of Science ®Google Scholar
• Zare, S.; Bettiga, D.; and Lamberti, L. Does one design fit them all? Study of drivers of co-creation interest along different consumer segments. Journal of Strategic Marketing, 27, 7 (2019), 630–650.
   Web of Science ®Google Scholar
• Zhang, T.; Lu, C.; and Kizildag, M. Engaging generation Y to co-create through mobile technology. International Journal of Electronic Commerce, 21, 4 (2017), 489–516.
   Web of Science ®Google Scholar
• Zheng, H.; Li, D.; and Hou, W. Task design, motivation, and participation in crowdsourcing contests. International Journal of Electronic Commerce: IJEC; Armonk, 15, 4 (2011), 57.
   Web of Science ®Google Scholar
• Zwass, V. Electronic commerce and organizational innovation: Aspects and opportunities. International Journal of Electronic Commerce, 7, 3 (2003), 7–37.
   Web of Science ®Google Scholar
• Zwass, V. Co-creation: Toward a taxonomy and an integrated research perspective. International Journal of Electronic Commerce, 15, 1 (2010), 11–48.
   Web of Science ®Google Scholar