The formation of visitor behavioral intention to creative tourism: the role of push–Pull motivation

References

• Ajzen, I. (2005). Attitude, personality, and behavior (2 ed.). Berkshire: Open University Press.
   Google Scholar
• Ali, F., Ryu, K., & Hussain, K. (2016). Influence of experiences on memories, satisfaction and behavioral intentions: A study of creative tourism. Journal of Travel & Tourism Marketing, 33(1), 85–100. doi: 10.1080/10548408.2015.1038418
   Web of Science ®Google Scholar
• Altunel, M. C., & Koçak, ÖE. (2017). The roles of subjective vitality, involvement, experience quality, and satisfaction in tourists’ behavioral intentions. European Journal of Tourism Research, 16, 233–251.
   Web of Science ®Google Scholar
• Cetin, G., & Bilgihan, A. (2016). Components of cultural tourists’ experiences in destinations. Current Issues in Tourism, 19(2), 137–154. doi: 10.1080/13683500.2014.994595
   Web of Science ®Google Scholar
• Chang, L.-L., Backman, K. F., & Huang, Y.-C. (2014). Creative tourism: A preliminary examination of creative tourists’ motivation, experience, perceived value and revisit intention. International Journal of Culture, Tourism and Hospitality Research, 8(4), 401–419. doi: 10.1108/IJCTHR-04-2014-0032
   Google Scholar
• Chen, C.-F., & Chen, F.-S. (2010). Experience quality, perceived value, satisfaction and behavioral intentions for heritage tourists. Tourism Management, 31(1), 29–35. doi: 10.1016/j.tourman.2009.02.008
   Web of Science ®Google Scholar
• Chin, W. W., Peterson, R. A., & Brown, S. P. (2008). Structural equation modeling in marketing: Some practical reminders. Journal of Marketing Theory and Practice, 16(4), 287–298. doi: 10.2753/MTP1069-6679160402
   Google Scholar
• Cong, L. C. (2016). A formative model of the relationship between destination quality, tourist satisfaction and intentional loyalty: An empirical test in Vietnam. Journal of Hospitality and Tourism Management, 26, 50–62. doi: 10.1016/j.jhtm.2015.12.002
   Web of Science ®Google Scholar
• Deshwal, P. (2016). Customer experience quality and demographic variables (age, gender, education level, and family income) in retail stores. International Journal of Retail & Distribution Management, 44(9), 940–955. doi:10.1108/IJRDM-03-2016-0031.
   Web of Science ®Google Scholar
• Devesa, M., Laguna, M., & Palacios, A. (2010). The role of motivation in visitor satisfaction: Empirical evidence in rural tourism. Tourism Management, 31(4), 547–552. doi: 10.1016/j.tourman.2009.06.006
   Web of Science ®Google Scholar
• Dodds, R., & Jolliffe, L. (2016). Experiential tourism: Creating and marketing tourism attraction experiences. In M. Sotiriadis, & D. Gursoy (Eds.), The handbook of managing and marketing tourism experiences (pp. 113–129). Bingley: EmeraldInsight.
   Google Scholar
• Gursoy, D., Chen, J. S., & Chi, C. G. (2014). Theoretical examination of destination loyalty formation. International Journal of Contemporary Hospitality Management, 26(5), 809–827. doi: 10.1108/IJCHM-12-2013-0539
   Web of Science ®Google Scholar
• Hair, J. E., Hult, G. T., Ringle, C. M., & Sarstedt, M. (2017). A primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) (2 ed.). Thousand Oaks, CA: Sage.
   Google Scholar
• Hair, J. F., Black, W. C., Babin, B. J., & Anderson, R. E. (2010). Multivariate data analysis: A global perspective (7th ed). Upper Saddle River: Pearson Education.
   Google Scholar
• Hallak, R., Assaker, G., & El-Haddad, R. (2017). Re-examining the relationships among perceived quality, value, satisfaction, and destination loyalty. Journal of Vacation Marketing, doi: 10.1177/1356766717690572
   Web of Science ®Google Scholar
• Han, H., & Hyun, S. S. (2018). Role of motivations for luxury cruise traveling, satisfaction, and involvement in building traveler loyalty. International Journal of Hospitality Management, 70, 75–84. doi: 10.1016/j.ijhm.2017.10.024
   Web of Science ®Google Scholar
• Henseler, J., Ringle, C. M., & Sarstedt, M. (2015). A new criterion for assessing discriminant validity in variance-based structural equation modeling. Journal of the Academy of Marketing Science, 43(1), 115–135. doi: 10.1007/s11747-014-0403-8
   Web of Science ®Google Scholar
• Hung, W.-L., Lee, Y.-J., & Huang, P.-H. (2016). Creative experiences, memorability and revisit intention in creative tourism. Current Issues in Tourism, 19(8), 763–770. doi: 10.1080/13683500.2013.877422
   Web of Science ®Google Scholar
• Kim, H. S., & Choi, B. (2016). The effects of three customer-to-customer interaction quality types on customer experience quality and citizenship behavior in mass service settings. Journal of Services Marketing, 30(4), 384–397. doi: 10.1108/JSM-06-2014-0194
   Web of Science ®Google Scholar
• Mansour, J. S. A., & Ariffin, A. A. M. (2017). The effects of local hospitality, commercial hospitality and experience quality on behavioral intention in cultural heritage tourism. Journal of Quality Assurance in Hospitality & Tourism, 18(2), 149–172. doi: 10.1080/1528008X.2016.1169474
   Web of Science ®Google Scholar
• Meng, F., Tepanon, Y., & Uysal, M. (2008). Measuring tourist satisfaction by attribute and motivation: The case of a nature-based resort. Journal of Vacation Marketing, 14(1), 41–56. doi: 10.1177/1356766707084218
   Google Scholar
• Noela, M., Wien, C., & Reisinger, Y. (2017). Push and pull escape travel motivations of Emirati nationals to Australia. International Journal of Culture, Tourism and Hospitality Research, 11(3), 274–296. doi: 10.1108/IJCTHR-04-2016-0039
   Web of Science ®Google Scholar
• Pine, B. J., & Gilmore, J. H. (1998, July–August). Welcome to the experience economy. Harvard Business Review, 97–105.
   PubMed Web of Science ®Google Scholar
• Prebesen, N. K., Woo, E. W., Chen, J. S., & Uysal, M. (2013). Motivation and involvement as antecedents of the perceived value of the destination experience. Journal of Travel Research, 52(2), 253–264. doi: 10.1177/0047287512461181
   Web of Science ®Google Scholar
• Saunders, M., Lewis, P., & Thornhill, A. (2016). Research methods for business students (7th ed.). Harlow: Financial Times Prentice Hall.
   Google Scholar
• Subrahmanyam, A. (2017). Relationship between service quality, satisfaction, motivation and loyalty: A multi-dimensional perspective. Quality Assurance in Education, 25(2), 171–188. doi: 10.1108/QAE-04-2013-0016
   Web of Science ®Google Scholar
• Suhartanto, D., Brien, A., Sumarjan, N., & Wibisono, N. (2018). Examining attraction loyalty formation in creative tourism. International Journal of Quality and Service Sciences, 10(2), 163–175. doi: 10.1108/IJQSS-08-2017-0068
   Web of Science ®Google Scholar
• Suhartanto, D., Chen, B. T., Mohi, Z., & Sosianika, A. (2018). Exploring loyalty to specialty foods among tourists and residents. British Food Journal, 120(5), 1120–1131. doi: 10.1108/BFJ-09-2017-0485
   Web of Science ®Google Scholar
• Suni, J., & Pesonen, J. (2017). Hunters as tourists – an exploratory study of push–pull motivations. Scandinavian Journal of Hospitality and Tourism, 1–17. doi: 10.1080/15022250.2017.1407668
   Web of Science ®Google Scholar
• Tenenhaus, S. M., Esposito, V., Chatelin, Y.-M., & Laura, C. (2005). PLS path modeling. Computational Statistics & Data Analysis, 48(1), 159–205. doi: 10.1016/j.csda.2004.03.005
   Web of Science ®Google Scholar
• Wang, T. L., Tran, P. T. K., Tran, V. T. (2017). Destination perceived quality, tourist satisfaction and word-of-mouth. Tourism Review, 72(4): 392–410. doi: 10.1108/TR-06-2017-0103
   Google Scholar
• White, C. (2015). The impact of motivation on customer satisfaction formation: A self-determination perspective. European Journal of Marketing, 49(11/12), 1923–1940. doi: 10.1108/ejm-08-2014-0501
   Web of Science ®Google Scholar
• Wong, B. K. M., Musa, G., & Taha, A. Z. (2017). Malaysia my second home: The influence of push and pull motivations on satisfaction. Tourism Management, 61, 394–410. doi: 10.1016/j.tourman.2017.03.003
   Web of Science ®Google Scholar
• Xu, J., & Chan, A. (2010). Service experience and package tours. Asia Pacific Journal of Tourism Research, 15(2), 177–194. doi: 10.1080/10941661003629987
   Web of Science ®Google Scholar
• Yoon, Y., & Uysal, M. (2005). An examination of the effects of motivation and satisfaction on destination loyalty: A structural model. Tourism Management, 26, 45–56. doi: 10.1016/j.tourman.2003.08.016
   Web of Science ®Google Scholar