Scientific mapping of smart tourism: a content analysis study

References

• Ahvenniemi, H., Huovila, A., Pinto-Seppä, I., & Airaksinen, M. (2017). What are the differences between sustainable and smart cities? Cities, 60, 234–245. https://doi.org/10.1016/j.cities.2016.09.009
   Web of Science ®Google Scholar
• Akbıyık, A., & Uğur, N. G. (2020). Fundamentals of electronic word of mouth. In S. M. Correia Loureiro & H. R. Kaufmann (Eds.), Exploring the power of electronic word-of-mouth in the services industry (pp. 1–17). IGI Global.
   Google Scholar
• Ali, A., & Frew, A. J. (2014). ICT and sustainable tourism development: An innovative perspective. Journal of Hospitality and Tourism Technology, 5(1), 2–16. https://doi.org/10.1108/JHTT-12-2012-0034
   Google Scholar
• Altulyan, M., Yao, L., Wang, X., Huang, C., Kanhere, S. S., & Sheng, Q. Z. (2022). A survey on recommender systems for Internet of Things: Techniques, applications and future directions. The Computer Journal, 65(8), 2098–2132. https://doi.org/10.1093/comjnl/bxab049
   Web of Science ®Google Scholar
• Arenas, A. E., Goh, J. M., & Urueña, A. (2019). How does IT affect design centricity approaches: Evidence from Spain’s smart tourism ecosystem. International Journal of Information Management, 45, 149–162. https://doi.org/10.1016/j.ijinfomgt.2018.10.015
   Web of Science ®Google Scholar
• Aslan, A. (2022). Kültürel zeka ve davranışsal niyet arasındaki ilişkide algılanan değer ve turist deneyiminin aracı rolü [Doctoral Thesis]. İstanbul Üniversitesi Sosyal Bilimler Enstitüsü.
   Google Scholar
• Ataman, H., (2018). Akıllı turizm ve akıllı destinasyonlar: Edremit körfezine yönelik uygulama [Master’s thesis]. Balıkesir Üniversitesi Sosyal Bilimler Enstitüsü.
   Google Scholar
• Azis, N., Amin, M., Chan, S., & Aprilia, C. (2020). How smart tourism technologies affect tourist destination loyalty. Journal of Hospitality and Tourism Technology, 11(4), 603–625. https://doi.org/10.1108/JHTT-01-2020-0005
   Web of Science ®Google Scholar
• Bakar, N. A., & Rosbi, S. (2020). Effect of coronavirus disease (COVID-19) to tourism industry. International Journal of Advanced Engineering Research and Science, 7(4), 189–193. https://doi.org/10.22161/ijaers.74.23
   Google Scholar
• Bastidas-Manzano, A. B., Sánchez-Fernández, J., & Casado-Aranda, L. A. (2021). The past, present, and future of smart tourism destinations: A bibliometric analysis. Journal of Hospitality & Tourism Research, 45(3), 529–552. https://doi.org/10.1177/1096348020967062
   Web of Science ®Google Scholar
• Benckendorff, P., & Zehrer, A. (2013). A network analysis of tourism research. Annals of Tourism Research, 43, 121–149. https://doi.org/10.1016/j.annals.2013.04.005
   Web of Science ®Google Scholar
• Binbaşıoğlu, H. (2020). Akıllı turizm üzerine bibliyometrik bir literatür taraması. Journal of Tourism and Gastronomy Studies, 8(4), 1825–2847. https://doi.org/10.21325/jotags.2020.740
   Google Scholar
• Boes, K., Buhalis, D., & Inversini, A. (2015). Conceptualising smart tourism destination dimensions. In I. Tussyadiah & A. Inversini (Eds.), Information and communication technologies in tourism 2015: Proceedings of the international conference in lugano, Switzerland, February 3−6, 2015 (pp. 391–403). Springer International Publishing.
   Google Scholar
• Borges-Tiago, M. T., Arruda, C., Tiago, F., & Rita, P. (2021). Differences between TripAdvisor and Booking.com in branding co-creation. Journal of Business Research, 123, 380–388. https://doi.org/10.1016/j.jbusres.2020.09.050
   Web of Science ®Google Scholar
• Borràs, J., Moreno, A., & Valls, A. (2014). Intelligent tourism recommender systems: A survey. Expert Systems with Applications, 41(16), 7370–7389. https://doi.org/10.1016/j.eswa.2014.06.007
   Web of Science ®Google Scholar
• Buhalis, D. (2020). Technology in tourism-from information communication technologies to eTourism and smart tourism towards ambient intelligence tourism: A perspective article. Tourism Review, 75(1), 267–272. https://doi.org/10.1108/TR-06-2019-0258
   Web of Science ®Google Scholar
• Buhalis, D. (2022). Information and communication technologies in tourism. In D. Buhalis (Ed.), Encyclopedia of tourism management and marketing (pp. 693–696). Edward Elgar Publishing.
   Google Scholar
• Buhalis, D., & Amaranggana, A. (2015). Smart tourism destinations enhancing tourism experience through personalisation of services. In Information and communication technologies in tourism 2015: Proceedings of the international conference in lugano, Switzerland, February 3–6, 2015 (pp. 377–389). Springer International Publishing.
   Google Scholar
• Buhalis, D., & Law, R. (2008). Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research. Tourism Management, 29(4), 609–623. https://doi.org/10.1016/j.tourman.2008.01.005
   Web of Science ®Google Scholar
• Buonincontri, P., & Micera, R. (2016). The experience co-creation in smart tourism destinations: A multiple case analysis of European destinations. Information Technology & Tourism, 16(3), 285–315. https://doi.org/10.1007/s40558-016-0060-5
   Web of Science ®Google Scholar
• Cahlik, T. (2000). Comparison of the maps of science. Scientometrics, 49(3), 373–387. https://doi.org/10.1023/A:1010581421990
   Web of Science ®Google Scholar
• Car, T., Stifanich, L. P., & Šimunić, M. (2019). Tourism in southern and Eastern Europe. Tourism in South East Europe, 5, 163–173. https://doi.org/10.20867/tosee.05.42
   Google Scholar
• Caragliu, A., Del Bo, C., & Nijkamp, P. (2011). Smart cities in Europe. Journal of Urban Technology, 18(2), 65–82. https://doi.org/10.1080/10630732.2011.601117
   Web of Science ®Google Scholar
• Casteleiro-Roca, J. L., Gómez-González, J. F., Calvo-Rolle, J. L., Jove, E., Quintián, H., Martín, J. F. A., Perez, S. G., Diaz, B. G., Calero-Garcia, F., & Méndez-Perez, J. A. (2018). Prediction of the energy demand of a hotel using an artificial intelligence-based model. In F. J. de Cos Juez, J. Ramón Villar, E. A. de la Cal, Á. Herrero, H. Quintián, J. António Sáez, & E. Corchado (Eds.), Hybrid artificial intelligent systems: 13th international conference, HAIS 2018, oviedo, Spain, June 20–22, 2018, proceedings 13 (pp. 586–596). Springer International Publishing.
   Google Scholar
• Celdrán-Bernabeu, M. A., Mazón, J. N., Ivars-Baidal, J. A., & Vera-Rebollo, J. F. (2018). Smart tourism. A study on systematic mapping. Cuadernos de Turismo, 41, 655–658.
   Google Scholar
• Cerasi, C. C., & Akturk, C. (2023). A bibliometric analysis of smart cities and the Internet of things. SJEE, 20(1), 49–66.
   Google Scholar
• Chen, D. (2022). Cloud computing database and travel smart platform design based on LSTM algorithm. Mobile Information Systems, 2022, 1–9.
   Web of Science ®Google Scholar
• Choi, I. Y., Ryu, Y. U., & Kim, J. K. (2021). A recommender system based on personal constraints for smart tourism city. Asia Pacific Journal of Tourism Research, 26(4), 440–453. https://doi.org/10.1080/10941665.2019.1592765
   Web of Science ®Google Scholar
• Chung, N., Han, H., & Joun, Y. (2015). Tourists’ intention to visit a destination: The role of augmented reality (AR) application for a heritage site. Computers in Human Behavior, 50, 588–599. https://doi.org/10.1016/j.chb.2015.02.068
   Web of Science ®Google Scholar
• Chung, N., Han, H., & Koo, C. (2015). Adoption of travel information in user-generated content on social media: The moderating effect of social presence. Behaviour & Information Technology, 34(9), 902–919. https://doi.org/10.1080/0144929X.2015.1039060
   Web of Science ®Google Scholar
• Chung, N., & Koo, C. (2015). The use of social media in travel information search. Telematics and Informatics, 32(2), 215–229. https://doi.org/10.1016/j.tele.2014.08.005
   Web of Science ®Google Scholar
• Chung, N., Tyan, I., & Han, H. (2017). Enhancing the smart tourism experience through geotag. Information Systems Frontiers, 19(4), 731–742. https://doi.org/10.1007/s10796-016-9710-6
   Web of Science ®Google Scholar
• Chung, N., Tyan, I., & Lee, S. J. (2019). Eco-innovative museums and visitors’ perceptions of corporate social responsibility. Sustainability, 11(20), 5744. https://doi.org/10.3390/su11205744
   Web of Science ®Google Scholar
• Cobo, M. J., López-Herrera, A. G., Herrera-Viedma, E., & Herrera, F. (2012). SciMAT: A new science mapping analysis software tool. Journal of the American Society for Information Science and Technology, 63(8), 1609–1630. https://doi.org/10.1002/asi.22688
   Web of Science ®Google Scholar
• Coca-Stefaniak, J. A. (2019). Marketing smart tourism cities–A strategic dilemma. International Journal of Tourism Cities, 5(4).
   Web of Science ®Google Scholar
• Corrêa, S. C. H., & Gosling, M. D. S. (2021). Travelers’ perception of smart tourism experiences in smart tourism destinations. Tourism Planning & Development, 18(4), 415–434. https://doi.org/10.1080/21568316.2020.1798689
   Web of Science ®Google Scholar
• Crivellari, A., & Beinat, E. (2019). Identifying foreign tourists’ nationality from mobility traces via LSTM neural network and location embeddings. Applied Sciences, 9(14), 2861. https://doi.org/10.3390/app9142861
   Google Scholar
• Del Chiappa, G., & Baggio, R. (2015). Knowledge transfer in smart tourism destinations: Analyzing the effects of a network structure. Journal of Destination Marketing & Management, 4(3), 145–150. https://doi.org/10.1016/j.jdmm.2015.02.001
   Web of Science ®Google Scholar
• Del Vecchio, P., Mele, G., Ndou, V., & Secundo, G. (2018). Creating value from social big data: Implications for smart tourism destinations. Information Processing & Management, 54(5), 847–860. https://doi.org/10.1016/j.ipm.2017.10.006
   Web of Science ®Google Scholar
• Dorcic, J., Komsic, J., & Markovic, S. (2019). Mobile technologies and applications towards smart tourism – state of the art. Tourism Review, 74(1), 82–103. https://doi.org/10.1108/TR-07-2017-0121
   Web of Science ®Google Scholar
• Duran, G., & Uygur, S. M. (2022). Advances in hospitality, tourism, and the services industry. In Handbook of research on digital communications, Internet of Things, and the future of cultural tourism (pp. 203–227). https://doi.org/10.4018/978-1-7998-8528-3.ch011
   Google Scholar
• Eide, D., Fuglsang, L., & Sundbo, J. (2017). Management challenges with the maintenance of tourism experience concept innovations: Toward a new research agenda. Tourism Management, 63, 452–463. https://doi.org/10.1016/j.tourman.2017.06.029
   Web of Science ®Google Scholar
• El Archi, Y., Benbba, B., Nizamatdinova, Z., Issakov, Y., Vargáné, G. I., & Dávid, L. D. (2023). Systematic literature review analysing smart tourism destinations in context of sustainable development. Current Applications and Future Directions. Sustainability, 15(6), 5086.
   Google Scholar
• Ergan, S. (2021). One island, two nations. In V. Pistikou, A Masouras, & M. Komodromos (Eds.), Handbook of research on future policies and strategies for nation branding (pp. 54–73). IGI Global.
   Google Scholar
• Errichiello, L., & Micera, R. (2021). A process-based perspective of smart tourism destination governance. European Journal of Tourism Research, 29, 2909–2909. https://doi.org/10.54055/ejtr.v29i.2436
   Web of Science ®Google Scholar
• Gajdošík, T. (2018). Smart tourism: Concepts and insights from central Europe. Czech Journal of Tourism, 7(1), 25–44. https://doi.org/10.1515/cjot-2018-0002
   Google Scholar
• Giffinger, R., Fertner, C., Kramar, H., Kalasek, R., Pichler-Milanovic, N., & Meijers, E. J. (2007). Smart cities. Ranking of European Medium-Sized Cities. Final Report.
   Google Scholar
• Go, H., Kang, M., & Suh, S. C. (2020). Machine learning of robots in tourism and hospitality: Interactive technology acceptance model (iTAM)–cutting edge. Tourism Review, 75(4), 625–636.
   Web of Science ®Google Scholar
• Goeldner, C. R., & Ritchie, J. R. B. (2003). Tourism: Principles, practices, philosophies. Wiley.
   Google Scholar
• Goffi, G., Cucculelli, M., & Masiero, L. (2019). Fostering tourism destination competitiveness in developing countries: The role of sustainability. Journal of Cleaner Production, 209, 101–115. https://doi.org/10.1016/j.jclepro.2018.10.208
   Web of Science ®Google Scholar
• Goo, J., Huang, C. D., Yoo, C. W., & Koo, C. (2022). Smart tourism technologies’ ambidexterity: Balancing tourist’s worries and novelty seeking for travel satisfaction. Information Systems Frontiers, 1–20.
   Web of Science ®Google Scholar
• Gretzel, U., Sigala, M., Xiang, Z., & Koo, C. (2015). Smart tourism: Foundations and developments. Electronic Markets, 25(3), 179–188. https://doi.org/10.1007/s12525-015-0196-8
   Web of Science ®Google Scholar
• Güler, O., Benli, S., & Canizares, S. M. S. (2019). Usage of technology acceptance model in tourism studies: Suggestions for gastronomy studies. In VIII. National IV. International Eastern Mediterranean Tourism Symposium.
   Google Scholar
• Guo, Y., Liu, H., & Chai, Y. (2014). The embedding convergence of smart cities and tourism internet of things in China: An advance perspective. Advances in Hospitality and Tourism Research (AHTR), 2(1), 54–69.
   Google Scholar
• Hall, C. M. (2011). Publish and perish? Bibliometric analysis, journal ranking and the assessment of research quality in tourism. Tourism Management, 32(1), 16–27. https://doi.org/10.1016/j.tourman.2010.07.001
   Web of Science ®Google Scholar
• Han, H., Park, A., Chung, N., & Lee, K. J. (2016). A near field communication adoption and its impact on Expo visitors’ behavior. International Journal of Information Management, 36(6), 1328–1339. https://doi.org/10.1016/j.ijinfomgt.2016.04.003
   Web of Science ®Google Scholar
• Hao, J. X., Fu, Y., Hsu, C., Li, X., & Chen, N. (2020). Introducing news media sentiment analytics to residents’ attitudes research. Journal of Travel Research, 59(8), 1353–1369. https://doi.org/10.1177/0047287519884657
   Web of Science ®Google Scholar
• Ho, P. T. (2022). Smart tourism recommendation method in Southeast Asia under Big data and artificial intelligence algorithms. Mobile Information Systems, 2022, 1–11.
   Google Scholar
• Huang, S., & Hsu, C. H. (2008). Recent tourism and hospitality research in China. International Journal of Hospitality & Tourism Administration, 9(3), 267–287. https://doi.org/10.1080/15256480802096050
   Google Scholar
• Huang, Y. C., Chang, L. L., Yu, C. P., & Chen, J. (2019). Examining an extended technology acceptance model with experience construct on hotel consumers’ adoption of mobile applications. Journal of Hospitality Marketing & Management, 28(8), 957–980. https://doi.org/10.1080/19368623.2019.1580172
   Web of Science ®Google Scholar
• Huh, H. J., Kim, T. T., & Law, R. (2009). A comparison of competing theoretical models for understanding acceptance behavior of information systems in upscale hotels. International Journal of Hospitality Management, 28(1), 121–134. https://doi.org/10.1016/j.ijhm.2008.06.004
   Web of Science ®Google Scholar
• Jeong, M., & Shin, H. H. (2020). Tourists’ experiences with smart tourism technology at smart destinations and their behavior intentions. Journal of Travel Research, 59(8), 1464–1477. https://doi.org/10.1177/0047287519883034
   Web of Science ®Google Scholar
• Ji, M., Li, M., & King, B. (2016). Incremental effects of the Shanghai free-trade zone—An internet informed assessment of Hong Kong’s tourism competitiveness. Journal of China Tourism Research, 12(1), 24–41. https://doi.org/10.1080/19388160.2015.1137851
   Web of Science ®Google Scholar
• Jo, J. H., Sharma, P. K., Sicato, J. C. S., & Park, J. H. (2019). Emerging technologies for sustainable smart city network security: Issues, challenges, and countermeasures. Journal of Information Processing Systems, 15(4), 765–784.
   Web of Science ®Google Scholar
• Johnson, A. G., & Samakovlis, I. (2019). A bibliometric analysis of knowledge development in smart tourism research. Journal of Hospitality and Tourism Technology, 10(4), 600–623. https://doi.org/10.1108/JHTT-07-2018-0065
   Web of Science ®Google Scholar
• Jovicic, D. Z. (2016). Key issues in the conceptualization of tourism destinations. Tourism Geographies, 18(4), 445–457. https://doi.org/10.1080/14616688.2016.1183144
   Web of Science ®Google Scholar
• Kang, M., & Gretzel, U. (2012). Effects of podcast tours on tourist experiences in a national park. Tourism Management, 33(2), 440–455. https://doi.org/10.1016/j.tourman.2011.05.005
   Web of Science ®Google Scholar
• Kim, J. Y., Hlee, S., & Joun, Y. (2016). Green practices of the hotel industry: Analysis through the windows of smart tourism system. International Journal of Information Management, 36(6), 1340–1349. https://doi.org/10.1016/j.ijinfomgt.2016.05.001
   Web of Science ®Google Scholar
• Kim, S. S., Choi, J. Y., & Koo, C. (2022). Effects of ICTs in mega events on national image formation: The case of PyeongChang Winter Olympic Games in South Korea. Journal of Hospitality and Tourism Technology, 13(2), 217–239. https://doi.org/10.1108/JHTT-09-2020-0212
   Web of Science ®Google Scholar
• Kim, T. G., Lee, J. H., & Law, R. (2008). An empirical examination of the acceptance behaviour of hotel front office systems: An extended technology acceptance model. Tourism Management, 29(3), 500–513. https://doi.org/10.1016/j.tourman.2007.05.016
   Web of Science ®Google Scholar
• Kontogianni, A., & Alepis, E. (2020). Smart tourism: State of the art and literature review for the last six years. Array, 6, 100020. https://doi.org/10.1016/j.array.2020.100020
   Google Scholar
• Koo, C., Joun, Y., Han, H., & Chung, N. (2016). A structural model for destination travel intention as a media exposure: Belief-desire-intention model perspective. International Journal of Contemporary Hospitality Management, 28(7), 1338–1360.
   Web of Science ®Google Scholar
• Lamsfus, C., Martin, D., Alzua-Sorzabal, A., & Torres-Manzanera, E. (2015). Smart tourism destinations: An extended conception of smart cities focusing on human mobility. In I. Tussyadiah & A. Inversini (Eds.), Information and communication technologies in tourism 2015: Proceedings of the international conference in lugano, Switzerland, February 3–6, 2015 (pp. 363–375). Springer International Publishing.
   Google Scholar
• Law, R. (2000). Back-propagation learning in improving the accuracy of neural network-based tourism demand forecasting. Tourism Management, 21(4), 331–340. https://doi.org/10.1016/S0261-5177(99)00067-9
   Web of Science ®Google Scholar
• Law, R., Buhalis, D., & Cobanoglu, C. (2014). Progress on information and communication technologies in hospitality and tourism. International Journal of Contemporary Hospitality Management, 26(5), 727–750.
   Web of Science ®Google Scholar
• Law, R., Li, G., Fong, D. K. C., & Han, X. (2019). Tourism demand forecasting: A deep learning approach. Annals of Tourism Research, 75, 410–423. https://doi.org/10.1016/j.annals.2019.01.014
   Web of Science ®Google Scholar
• Lee, M., Hong, J. H., Chung, S., & Back, K. J. (2021). Exploring the roles of DMO’s social media efforts and information richness on customer engagement: Empirical analysis on Facebook event pages. Journal of Travel Research, 60(3), 670–686. https://doi.org/10.1177/0047287520934874
   Web of Science ®Google Scholar
• Lee, P., Hunter, W. C., & Chung, N. (2020). Smart tourism city: Developments and transformations. Sustainability, 12(10), 3958. https://doi.org/10.3390/su12103958
   Web of Science ®Google Scholar
• Li, D., Shan, J., Shao, Z., Zhou, X., & Yao, Y. (2013). Geomatics for smart cities - Concept, Key techniques,and applications. Geo-spatial Information Science, 16(1), 13–24. https://doi.org/10.1080/10095020.2013.772803
   Google Scholar
• Li, L., Lu, L., Xu, Y., & Sun, X. (2020). The spatiotemporal evolution and influencing factors of hotel industry in the metropolitan area: An empirical study based on China. PLoS One, 15(5), e0231438.
   PubMed Web of Science ®Google Scholar
• Li, Y., Hu, C., Huang, C., & Duan, L. (2017). The concept of smart tourism in the context of tourism information services. Tourism Management, 58, 293–300. https://doi.org/10.1016/j.tourman.2016.03.014
   Web of Science ®Google Scholar
• Liang, S., Schuckert, M., Law, R., & Masiero, L. (2017). The relevance of mobile tourism and information technology: An analysis of recent trends and future research directions. Journal of Travel & Tourism Marketing, 34(6), 732–748. https://doi.org/10.1080/10548408.2016.1218403
   Web of Science ®Google Scholar
• Lopez de Avila, A. (2015). Smart destinations: XXI century tourism. In I. Tussyadiah & A. Inversini (Eds.), ENTER2015 conference on information and communication technologies in tourism, Lugano, Switzerland (pp. 4–6).
   Google Scholar
• Lugosi, P. (2014). Hospitality and organizations: Enchantment, entrenchment and reconfiguration. Hospitality & Society, 4(1), 75–92. https://doi.org/10.1386/hosp.4.1.75_7
   Google Scholar
• Luque Gil, A. M., Zayas Fernández, B., Caro Herrero, L. J. (2015). The Smart Tourism Destination and the Territorial Intelligence: Problems and opportunities. Investigaciones Turísticas, (10), 1–25. https://doi.org/10.14198/INTURI2015.10.01
   Google Scholar
• Ma, J., & Law, R. O. B. (2009). Components of tourism research: Evidence from annals of tourism research. Anatolia, 20(1), 62–74. https://doi.org/10.1080/13032917.2009.10518895
   Google Scholar
• Mandić, A., & Garbin, P. D. (2019). Progress on the role of ICTs in establishing destination appeal. Journal of Hospitality and Tourism Technology, 10(4), 791–813. https://doi.org/10.1108/JHTT-06-2018-0047
   Web of Science ®Google Scholar
• Marimon, F., Alonso-Almeida, M. D. M., Bernardo, M., & Llach, J. (2015). Is it possible to retain customer loyalty when a service has failed? Human Factors and Ergonomics in Manufacturing & Service Industries, 25(5), 599–613. https://doi.org/10.1002/hfm.20579
   Web of Science ®Google Scholar
• McKercher, B. (2007). A study of prolific authors in 25 tourism and hospitality journals. Journal of Hospitality & Tourism Education, 19(2), 23–30. https://doi.org/10.1080/10963758.2007.10696887
   Google Scholar
• Mehraliyev, F., Chan, I. C. C., Choi, Y., Köseoglu, M. A., & Law, R. (2020). A state-of-the-art review of smart tourism research. Journal of Travel & Tourism Marketing, 37(1), 78–91. https://doi.org/10.1080/10548408.2020.1712309
   Web of Science ®Google Scholar
• Mehraliyev, F., Choi, Y., & Köseoglu, M. A. (2019). Progress on smart tourism research. Journal of Hospitality and Tourism Technology, 10(4), 522–538. https://doi.org/10.1108/JHTT-08-2018-0076
   Web of Science ®Google Scholar
• Mimos, B. (2014). Iot idea book. Kuala Lumpur.
   Google Scholar
• Mohanty, S. P., Choppali, U., & Kougianos, E. (2016). Everything you wanted to know about smart cities: The Internet of things is the backbone. IEEE Consumer Electronics Magazine, 5(3), 60–70. https://doi.org/10.1109/MCE.2016.2556879
   Web of Science ®Google Scholar
• Moro, S., Rita, P., Esmerado, J., & Oliveira, C. (2019). Unfolding the drivers for sentiments generated by Airbnb Experiences. International Journal of Culture, Tourism and Hospitality Research, 13(4), 430–442. https://doi.org/10.1108/IJCTHR-06-2018-0085
   Web of Science ®Google Scholar
• Nerur, S., Rasheed, A. A., & Pandey, A. (2016). Citation footprints on the sands of time: An analysis of idea migrations in strategic management. Strategic Management Journal, 37(6), 1065–1084. https://doi.org/10.1002/smj.2377
   Web of Science ®Google Scholar
• Ng, K. S. P., Wong, J. W. C., Xie, D., & Zhu, J. (2023). From the attributes of smart tourism technologies to loyalty and WOM via user satisfaction: The moderating role of switching costs. Kybernetes, 52(8), 2868–2885.
   Web of Science ®Google Scholar
• Novera, C. N., Ahmed, Z., Kushol, R., Wanke, P., & Azad, M. A. K. (2022). Internet of Things (IoT) in smart tourism: A literature review. Spanish Journal of Marketing-ESIC, 26(3), 325–344.
   Google Scholar
• Ödemiş, M. (2022). Smart tourism destinations: A literature review on applications in Turkey’s touristic destinations. In N. Gustavo, J. Pronto, L. Carvalho, & M. Belo (Eds.), Optimizing digital solutions for hyper-personalization in tourism and hospitality (pp. 131–153). IGI Global.
   Google Scholar
• Okazaki, S., Andreu, L., & Campo, S. (2017). Knowledge sharing among tourists via social media: A comparison between Facebook and TripAdvisor. International Journal of Tourism Research, 19(1), 107–119. https://doi.org/10.1002/jtr.2090
   Web of Science ®Google Scholar
• Oliva, A. G., Gómez, M. S., Jara, A. J., & Meroño, M. C. P. (2017). Turismo inteligente y patrimonio cultural: un sector a explorar en el desarrollo de las smart cities. International Journal of Scientific Management and Tourism, 3(1), 389–411.
   Google Scholar
• Özköse, H. (2023). Bibliometric analysis and scientific mapping of IoT. Journal of Computer Information Systems, 1–22.
   Web of Science ®Google Scholar
• Özköse, H., & Gencer, C. T. (2017). Bibliometric analysis and mapping of management information systems field. Gazi University Journal of Science, 30(4), 356–371.
   Web of Science ®Google Scholar
• Özköse, H., & Kömür, G. (2022). Examination of e-commerce studies between 2016 and 2021 with science mapping and network analysis. COLLNET Journal of Scientometrics and Information Management, 16(2), 477–507. https://doi.org/10.1080/09737766.2022.2117668
   Web of Science ®Google Scholar
• Pai, C., Kang, S., Liu, Y., & Zheng, Y. (2021). An examination of revisit intention based on perceived smart tourism technology experience. Sustainability, 13(2), 1007. https://doi.org/10.3390/su13021007
   Web of Science ®Google Scholar
• Phillips, S. G. (2000). The tourism industry association of Canada [EB/OL]. URL:http://www slideshare.com, 12-05.
   Google Scholar
• Pradhan, M. K., Oh, J., & Lee, H. (2018). Understanding travelers’ behavior for sustainable smart tourism: A technology readiness perspective. Sustainability, 10(11), 4259. https://doi.org/10.3390/su10114259
   Web of Science ®Google Scholar
• Qin, S., Man, J., Wang, X., Li, C., Dong, H., & Ge, X. (2019). Applying big data analytics to monitor tourist flow for the scenic area operation management. Discrete Dynamics in Nature and Society, 2011, 1–11.
   Google Scholar
• Racherla, P., & Hu, C. (2010). A social network perspective of tourism research collaborations. Annals of Tourism Research, 37(4), 1012–1034. https://doi.org/10.1016/j.annals.2010.03.008
   Web of Science ®Google Scholar
• Rahimizhian, S., Ozturen, A., & Ilkan, M. (2020). Emerging realm of 360-degree technology to promote tourism destination. Technology in Society, 63, 101411. https://doi.org/10.1016/j.techsoc.2020.101411
   Web of Science ®Google Scholar
• Rahman, M. K., Gazi, M. A. I., Bhuiyan, M. A., & Rahaman, M. A. (2021). Effect of COVID-19 pandemic on tourist travel risk and management perceptions. PLoS One, 16(9), e0256486. https://doi.org/10.1371/journal.pone.0256486
   PubMed Web of Science ®Google Scholar
• Rodrigues, J. M., Cardoso, P. J., Monteiro, J., & Ramos, C. M. (2020). Augmented intelligence: Leverage smart systems. In J. M. F. Rodrigues, P. J. S. Cardoso, J. Monteiro, & C. M. Q. Ramos (Eds.), Smart systems design, applications, and challenges (pp. 1–22). IGI Global.
   Google Scholar
• Santamaria-Granados, L., Mendoza-Moreno, J. F., & Ramirez-Gonzalez, G. (2021). Tourist recommender systems based on emotion recognition—A scientometric review. Future Internet, 13(1), 2. https://doi.org/10.3390/fi13010002
   Web of Science ®Google Scholar
• Severo, P. P., Furstenau, L. B., Sott, M. K., Cossul, D., Bender, M. S., & Bragazzi, N. L. (2021). Thirty years of human rights study in the web of science database (1990–2020). International Journal of Environmental Research and Public Health, 18(4), 2131. https://doi.org/10.3390/ijerph18042131
   PubMed Web of Science ®Google Scholar
• Shafiee, S., Ghatari, A. R., Hasanzadeh, A., & Jahanyan, S. (2019). Developing a model for sustainable smart tourism destinations: A systematic review. Tourism Management Perspectives, 31, 287–300. https://doi.org/10.1016/j.tmp.2019.06.002
   Web of Science ®Google Scholar
• Shafiee, S., Rajabzadeh Ghatari, A., Hasanzadeh, A., & Jahanyan, S. (2021). Smart tourism destinations: A systematic review. Tourism Review, 76(3), 505–528. https://doi.org/10.1108/TR-06-2019-0235
   Web of Science ®Google Scholar
• Sheng, F., Zhang, Y., Shi, C., Qiu, M., & Yao, S. (2020). Xi”an tourism destination image analysis via deep learning. Journal of Ambient Intelligence and Humanized Computing, 1–10.
   PubMed Web of Science ®Google Scholar
• Silva, B. N., Khan, M., & Han, K. (2018). Towards sustainable smart cities: A review of trends, architectures, components, and open challenges in smart cities. Sustainable Cities and Society, 38, 697–713. https://doi.org/10.1016/j.scs.2018.01.053
   Web of Science ®Google Scholar
• Silva, P. V. D., Piroli, E. L., & Pinto, A. L. (2016). Water and tourism in the Formoso River basin in Bonito-MS: Tourist perception. Revista Formação Online, 287–310.
   Google Scholar
• Streitz, N. (2019). Beyond ‘smart-only’ cities: Redefining the ‘smart-everything’ paradigm. Journal of Ambient Intelligence and Humanized Computing, 10(2), 791–812. https://doi.org/10.1007/s12652-018-0824-1
   Web of Science ®Google Scholar
• Sun, Y., Song, H., Jara, A. J., & Bie, R. (2016). Internet of things and big data analytics for smart and connected communities. IEEE Access, 4, 766–773. https://doi.org/10.1109/ACCESS.2016.2529723
   Web of Science ®Google Scholar
• Tavitiyaman, P., Qu, H., Tsang, W. S. L., & Lam, C. W. R. (2021). Smart tourism application and destination image: Mediating role of theory of mind (ToM). Asia Pacific Journal of Tourism Research, 26(8), 905–920. https://doi.org/10.1080/10941665.2021.1928252
   Web of Science ®Google Scholar
• Tran, H. M., Huertas, A., & Moreno, A. (2017). 6: A new framework for the analysis of smart tourism destinations. A comparative case study of two Spanish destinations.
   Google Scholar
• Tyan, I., Yagüe, M. I., & Guevara-Plaza, A. (2020). Blockchain technology for smart tourism destinations. Sustainability, 12(22), 9715. https://doi.org/10.3390/su12229715
   Web of Science ®Google Scholar
• Van Eck, N., & Waltman, L. (2010). Software survey: VOSviewer, a computer program for bibliometric mapping. scientometrics, 84(2), 523–538. https://doi.org/10.1007/s11192-009-0146-3
   PubMed Web of Science ®Google Scholar
• Varghese, B. (2021). Digitization and smart tourism: Technological opportunities for luxury tourism and destination image. In B. Ahmed Khan, M. H. S. Kuofie, & S. Suman (Eds.), Handbook of research on future opportunities for technology management education (pp. 402–413). IGI Global.
   Google Scholar
• Viedma, H. E. (2020). Global trends in coronavirus research at the time of Covid-19: A general bibliometric approach and content analysis using SciMAT.
   Google Scholar
• Vinoth Kumar, M. T. (2015). E-governance for smart cities. Springer Singapore.
   Google Scholar
• Wang, D., Li, X. R., & Li, Y. (2013). China’s “smart tourism destination” initiative: A taste of the service-dominant logic. Journal of Destination Marketing & Management, 2(2), 59–61. https://doi.org/10.1016/j.jdmm.2013.05.004
   Web of Science ®Google Scholar
• Wang, J., Xie, C., Huang, Q., & Morrison, A. M. (2020). Smart tourism destination experiences: The mediating impact of arousal levels. Tourism Management Perspectives, 35, 100707. https://doi.org/10.1016/j.tmp.2020.100707
   Web of Science ®Google Scholar
• Wang, X., Li, X. R., Zhen, F., & Zhang, J. (2016). How smart is your tourist attraction?: Measuring tourist preferences of smart tourism attractions via a FCEM-AHP and IPA approach. Tourism Management, 54, 309–320. https://doi.org/10.1016/j.tourman.2015.12.003
   Web of Science ®Google Scholar
• Wang, X., Zhen, F., Tang, J., Shen, L., & Liu, D. (2022). Applications, experiences, and challenges of smart tourism development in China. Journal of Urban Technology, 29(4), 101–126. https://doi.org/10.1080/10630732.2021.1879605
   Web of Science ®Google Scholar
• Wong, P. F., Chia, F. C., Kiu, M. S., & Lou, E. C. (2022). Potential integration of blockchain technology into smart sustainable city (SSC) developments: A systematic review. Smart and Sustainable Built Environment, 11(3), 559–574. https://doi.org/10.1108/SASBE-09-2020-0140
   Web of Science ®Google Scholar
• Xiang, Z., & Fesenmaier, D. R. (2017). Analytics in smart tourism design: Concepts and methods. Springer International Publishing Switzerland.
   Google Scholar
• Xiang, Z., Stienmetz, J., & Fesenmaier, D. R. (2021). Smart Tourism Design: Launching the annals of tourism research curated collection on designing tourism places. Annals of Tourism Research, 86, 103154. https://doi.org/10.1016/j.annals.2021.103154
   Web of Science ®Google Scholar
• Xu, F., Tian, F., Buhalis, D., Weber, J., & Zhang, H. (2016). Tourists as mobile gamers: Gamification for tourism marketing. Journal of Travel & Tourism Marketing, 33(8), 1124–1142. https://doi.org/10.1080/10548408.2015.1093999
   Web of Science ®Google Scholar
• Yapici, O. O. (2022). Bibliometric analysis of smart cities and tourism studies with visual mapping technique. Revista Rosa dos Ventos-Turismo e Hospitalidade, 14(3), 808–824.
   Web of Science ®Google Scholar
• Ye, B. H., Ye, H., & Law, R. (2020). Systematic review of smart tourism research. Sustainability, 12(8), 3401. https://doi.org/10.3390/su12083401
   Web of Science ®Google Scholar
• Yoo, C., Kwon, S., Na, H., & Chang, B. (2017). Factors affecting the adoption of gamified smart tourism applications: An integrative approach. Sustainability, 9(12), 2162. https://doi.org/10.3390/su9122162
   Web of Science ®Google Scholar
• Zhang, K., & Chen, X. (2022). Research on the influencing mechanism via which security perception of personal information affects tourist happiness: A moderated mediation model. Sustainability, 14(22), 15407. https://doi.org/10.3390/su142215407
   Web of Science ®Google Scholar
• Zhang, Y., Sotiriadis, M., & Shen, S. (2022). Investigating the impact of smart tourism technologies on tourists’ experiences. Sustainability, 14(5), 3048. https://doi.org/10.3390/su14053048
   Web of Science ®Google Scholar
• Zsarnoczky, M. (2018). The digital future of the tourism & hospitality industry. Boston Hospitality Review, 6, 1–9.
   Google Scholar