The Determinants of Hospitality Internship Quality From the Perspectives of Three Stakeholders: A Case From Taiwan

REFERENCES

• Aranson, A., Emenheiser, D. A., & Tas, R. F. (1994, July). The development of a research instrument to measure students’ perceptions of the effectiveness of the internship experience in the hospitality industry. Poster session presented at the Council on Hotel Restaurant and Institutional Education Annual Conference, Palm Springs, CA.
   Google Scholar
• Cavusgil, S. T., & Das, A. (1997). Methodological issues in empirical cross-cultural research: A survey of the management literature and a framework. Management International Review, 37(1), 71–96.
   Google Scholar
• Chen, P.-C., Chiu, W.-Y., & Lin, T. Y. (2011). A study constructing a holistic English for specific purposes (ESP) curriculum model for tourism and hospitality English. Education Research Journal, 1(5), 84–93.
   Google Scholar
• Chen, Y. H., Yu, T.-H., Tsui, P.-L., & Lee, C.-H. (2014). A fuzzy AHP approach to construct international hotel spa atmosphere evalution model. Quality & Quantity, 48(2), 645–657.
   Google Scholar
• Cheng, E. W. L., & Li, H. (2001). Analytic hierarchy process: An approach to determine measures for business performance. Measuring Business Excellence, 5(3), 30–36.
   Google Scholar
• Cheng, E. W. L., Li, H., & Ho, D. C. K. (2002). Analytic hierarchy process: A defective tool when used improperly. Measuring Business Excellence, 6(4), 33–37.
   Google Scholar
• Cho, M. (2006). Student perspectives on the quality of hotel management internships. Journal of Teaching in Travel and Tourism, 6(1), 61–76.
   Google Scholar
• Harker, P. T., & Vargas, L. (1987). The theory of ratio scaled estimated: Saaty’s analytical hierarchy process. Management Science, 33, 1385–1403.
   Web of Science ®Google Scholar
• Hofstede, G. (1980). Culture’s consequences: International differences in work-related values. Beverly Hills, CA: Sage.
   Google Scholar
• Hsiao, S.-H., Baum, T., & Teng, C.-C. (2009, July). Employing student workers in the hotel industry on a part-time basis. Paper presented at the 2009 International CHRIE Conference, San Francisco, CA. Retrieved from http://scholarworks.umass.edu/cgi/viewcontent.cgi?article=1128&context=refereed
   Google Scholar
• Jenkins, A. K. (2001). Making a career of it? Hospitality students’ future perspectives: An Anglo-Dutch study. International Journal of Contemporary Hospitality Management, 13(1), 13–20.
   Google Scholar
• Ju, J., Emenheiser, D. A., Clayton, H. R., & Reynold, J. S. (1998). Korean students’ perceptions of the effectiveness of their internship experiences in the hospitality industry in Korea. Asia Pacific Journal of Tourism Research, 3(1), 37–44.
   Google Scholar
• Ko, W. H. (2007). Training, satisfaction with internship programs, and confidence about future careers among hospitality students: A case study of universities in Taiwan. Journal of Teaching in Travel and Tourism, 7(4), 1–15.
   Google Scholar
• Lee, C.-S., & Chao, C.-W. (2008). A study on the school-outside internship program of hospitality department in Taiwan. Journal of Hospitality and Home Economies, 5(3), 248–272.
   Google Scholar
• Lee, C.-S., & Chao, C.-W. (2013). Intention to “leave” or “stay”: The role of internhip organization in the improvement of hospitality students’ industry employment intentions. Asia Pacific Journal of Tourism Reseach, 18(7), 749–765.
   Web of Science ®Google Scholar
• Merritt, R. D. (2008). Student internships. Retrieved from http://www.ebscohost.com/uploads/imported/thisTopic-dbTopic-1072.pdf
   Google Scholar
• Moos, R. H. (1994). Work Environment Scale manual (3rd ed.). Palo Alto, CA: Consulting Psychologists Press.
   Google Scholar
• Patterson, V. (1999). The employers’ guide: Successful intern/co-op programs. Journal of Career Planning and Employment, 57(2), 30–34.
   Google Scholar
• Peng, K.-L., & Lin, M.-C. (2009). Discussing intern program from measuring the hospitality managerial performance perception. Journal of Hospitality and Home Economies, 6(1), 13–31.
   Google Scholar
• Petrillose, M. J., & Montgomery, R. (1998). An exploratory study of internship practices in hospitality education and industry’s perception of the importance of internships in hospitality curriculum. Journal of Hospitality & Tourism Education, 9(4), 46–51.
   Google Scholar
• Phoebe, W. K. (2010). Determinants of internship effectiveness for university students in Hong Kong (Unpublished bachelor’s thesis). Hong Kong Baptist University, Hong Kong.
   Google Scholar
• Richardson, S. A. (2008). Undergraduate tourism and hospitality students’ attitudes toward a career in the industry: A preliminary investigation. Journal of Teaching in Travel and Tourism, 8(1), 23–46.
   Google Scholar
• Saaty, T. L. (1980). The analytic hierarchy process. New York, NY: McGraw-Hill.
   Google Scholar
• Saaty, T. L., & Kearns, K. P. (1985). Analytic planning the organization of systems. New York, NY: Pergamon Press.
   Google Scholar
• Taiwan Council for Economic Planning and Development. (2012). Taiwan statistical data book 2012. Retrieved from http://eng.stat.gov.tw/ct.asp?xItem=35468&ctNode=1830&mp=5
   Google Scholar
• Taiwan Council of Labor Affairs. (2011). Hospitality []. Council of Labor Affairs, Executive Yuan, Taiwan. Retrieved from http://www.mol.gov.tw/site/business/41761dc1/438a9c16/51cd393d/51cd3959/files/AI02.PDF
   Google Scholar
• Tse, T. S. M. (2010). What do hospitality students find important about internship? Journal of Teaching in Travel and Tourism, 10(3), 251–264.
   Google Scholar
• Waryszak, R. Z. (1999). Students’ expectations from their cooperative education placements in the hospitality industry: An international perspective. Education + Training, 41(1), 33–40.
   Google Scholar
• Yiu, M., & Law, R. (2012). A review of hospitality internships: Different perspectives of students, employers, and educators. Journal of Teaching in Travel and Tourism, 12(4), 377–402.
   Google Scholar
• Zampoukos, K., & Ioannides, D. (2011). The tourism labour conundrum: Agenda for new research in the geography of hospitality workers. Hospitality and Science, 1(1), 25–45.
   Google Scholar