3,933
Views
157
CrossRef citations to date
0
Altmetric
SYMPOSIUM ON PUBLIC SERVICE MOTIVATION

Development of a Public Service Motivation Measurement Scale: Corroborating and Extending Perry's Measurement Instrument

Pages 143-167 | Published online: 03 Mar 2008

REFERENCES

  • Alonso , Pablo and Gregory B. Lewis . 2001 . “Public Service Motivation and Job Performance—Evidence from the Federal Sector.” American Review of Public Administration 31 ( 4 ): 363 – 380 .
  • Anderson , James C. and David W. Gerbing . 1988 . “Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach.” Psychological Bulletin 103 ( 3 ): 411 – 423 .
  • Anderson-Butcher , Dawn and David E. Conroy . 2002 . “Factorial and Criterion Validity of Scores of Measure of Belonging in Youth Development Programs.” Educational and Psychological Measurement 62 ( 5 ): 857 – 876 .
  • Behn , Robert D. 1995 . “The Big Questions of Public Management.” Public Administration Review 55 ( 4 ): 313 – 324 .
  • Bodiguel , Jean-Luc . 1989 . “Les Fonctionnaires en Periode de Décroisance: Moral, Motivation et Image [Civil Servants in an Era of Crisis: Moral, Motivation and Image].” Revue Politiques et Management Public 7 ( 2 ): 37 – 58 .
  • Brehm , John O. 1993. The Phantom Respondents: Opinion Surveys and Political Representation . Ann Arbor , MI : Michigan University Press.
  • Brewer , Gene A. and Sally C. Selden . 1998 . “Whistleblowers in the Federal Civil Service: New Evidence of the Public Service Ethic.” Journal of Public Administration Research and Theory 8 ( 3 ): 413 – 439 .
  • Brewer , Gene A. and Sally C. Selden . 2000 . “Why Elephants Gallop: Assessing and Predicting Organizational Performance in Federal Agencies.” Journal of Public Administration Research and Theory 10 ( 2 ): 685 – 711 .
  • Bright , Leonard . 2007 . “Public Employees with High Levels of Public Service Motivation: Who are They, Where are They and What do They Want?” Review of Public Personnel Administration 25 ( 2 ): 138 – 154 .
  • Camilleri , Emmanuel . 2006 . “Towards Developing an Organisational Commitment–Public Service Motivation Model for the Maltese Public Service.” Public Policy And Administration 21 ( 1 ): 63 – 83 .
  • Castaing , S. 2006 . “The Effects of Psychological Contract Fulfillment and Public Service Motivation on Organizational Commitment in the French Civil Service.” Public Policy and Administration 21 ( 1 ): 84 – 98 .
  • Chanlat , Jean-François . 2003 . “Le Managérialisme et l'éthique du Bien Commun: La Gestion de la Motivation au Travail Dans les Services Publics.” Pp. 51 – 64 in Duvillier , Thibaut , Jean-Louis Genard and Alexandre Pireaux , eds., La Motivation au Travail Dans Les Services Publics . Paris : L'Harmattan .
  • Cheung , Gordon W. and Roger V. Rensold . 1999 . “Testing Factorial Invariance Across Groups: A Reconceptualization of and Proposed New Method.” Journal of Management 25 ( 1 ): 1 – 27 .
  • Cheung , Gordon W. and Roger V. Rensvold . 2002 . “Evaluating Goodness-of-fit Indexes for Testing Measurement Invariance.” Structural Equation Modeling 9 ( 2 ): 233 – 255 .
  • Couper , Mick P. 2000 . “Web Surveys: A Review of Issues and Approaches.” Public Opinion Quarterly 64 : 464 – 494 .
  • Couper , Mick P. , Johnny Blair , and Timothy Triplett . 1999 . “A Comparison of Mail and E-mail for a Survey of Employees in US Statistical Agencies.” Journal of Official Statistics 15 ( 1 ): 39 – 56 .
  • Coursey , David and Sanjay Pandey . 2007 . “Public Service Motivation Measurement: Testing An Abridged Version of Perry's Proposed Measurement Scale.” Administration and Society 39 ( 5 ): 547 – 568 .
  • Coursey , David and James Perry . In press . “Psychometric Verification of Perry's Public Service Motivation Instrument: Results for Volunteer Exemplars.” Review of Public Personnel Administration .
  • Crawford , Scott D. , Mick P. Couper , and Mark J. Lamias . 2001 . “Web Surveys: Perceptions of Burden.” Social Science Computer Review 19 ( 2 ): 146 – 162 .
  • Crewson , Philip E. 1997 . “Public Service Motivation: Building Empirical Evidence of Incidence.” Journal of Public Administration Research and Theory 7 ( 4 ): 499 – 518 .
  • Crozier , Michel . 1963 . The Bureaucratic Phenomenon . Chicago : The University of Chicago Press .
  • Cudeck , Robert and Michael W. Browne . 1983 . “Cross-validation of Covariance Structures.” Multivariate Behavioral Research 18 : 147 – 167 .
  • Downs , Anthony . 1967 . Inside Bureaucracy . Boston : Little, Brown and Company .
  • Fan , Xitao , Bruce Thompson , and Lin Wang . 1999 . “Effects of Sample Size, Estimation Methods, and Model Specification on Structural Equation Modeling Indexes.” Structural Equation Modeling 6 ( 1 ): 56 – 83 .
  • Frederickson , George H. 1990. “Public Administration and Social Equity.” Public Administration Review 50(2): 228–237.
  • Frederickson , George H. 1997 . The Spirit of Public Administration . San Francisco : Jossey-Bass .
  • Goetz , Klaus H. 2000 . “The Development and Current Features of the German Civil Service system.” Pp. 61 – 91 in Bekke , Hans A. G. M. en van der Meer , and M. Frits , eds., Civil Service Systems in Western Europe . Cheltenham : Elgar .
  • Greenaway , John . 1995 . “Having the Bun and the Halfpenny: Can Old Public Service Ethics Survive in the New Whitehall?” Public Administration 73 ( 3 ): 357 – 374 .
  • Hattenhauer , Hans. 1993 . Geschichte des deutschen Beamtentums . Köln : Carl Heymanns Verlag .
  • Heckhausen , Heinz. 1991 . Motivation and Action . Berlin : Springer-Verlag .
  • Homburg , Christian . 1991 . “Cross-validation and Information Criteria in Causal Modeling.” Journal of Marketing Research 28 : 137 – 144 .
  • Hondeghem , Annie and Wouter Vandenabeele . 2005 . “Valeurs et Motivation dans l'administration Publique: Perspective Comparative [Values and Motivation in Public Administration: Comparative Perspective].” Revue Française d'administration Publique 115 : 463 – 480 .
  • Houston , David J. 2000 . “Public Service Motivation: A Multivariate Test.” Journal of Public Administration Research and Theory 10 ( 4 ): 713 – 727 .
  • Hu , Li-Tze and Peter M. Bentler . 1999 . “Cutoff Criteria of Fit Indices in Covariance Structure Analysis: Conventional Criteria Versus New Alternatives.” Structural Equation Modeling 6 ( 1 ): 1 – 55 .
  • Hurley , Amy E. , Terri A. Scandura , Chester A. Schriesheim , Michael T. Brannick , Anton Seers , Robert J. Vandenberg , and Larry J. Williams . 1997 . “Exploratory and Confirmatory Factor Analysis: Guidelines, Issues and Guidelines.” Journal of Organizational Behaviour 18 ( 6 ): 667 – 683 .
  • Jöreskog , Karl. 2005 . Structural Equation Modeling with Ordinal Variables Using LISREL . http://www.ssicentral.com/lisrel/techdocs/ordinal.pdf
  • Jöreskog , Karl and Dag Sörbom . 1993 . LISREL 8: Structural Equation Modeling with the SIMPLIS Language Command Language . Hillsdale : Lawrence Erlbaum .
  • Jöreskog , Karl G. and Dag Sörbom . 2004 . LISREL 8.7 for Windows [software] . Lincolnwood : SSI .
  • Kelloway , Kevin E. 1995 . “Structural Equation Modelling in Perspective.” Journal of Organization Behaviour 16 ( 3 ): 215 – 224 .
  • Kelloway , Kevin E. 1998 . Using LISREL for Structural Equation Modeling – A Researchers Guide . Thousand Oaks , CA : Sage .
  • Kenny , David A. and Betsy McCoach . 2003 . “Effects of the Number of Variables on Measures of Fit in Structural Equation Modeling.” Structural Equation Modeling 10 ( 3 ): 333 – 351 .
  • Kim , Sang M. 2005 . “Individual-level Factors and Organizational Performance in Government Organizations.” Journal of Public Administration Research and Theory 15 ( 2 ): 245 – 261 .
  • Krosnick , Jon A. 1999 . “Survey Research.” Annual Review of Psychology 50 : 537 – 567 .
  • König , Klaus. 1997 . Zur Kritik eines neuen öffentlichen Managements [Towards a Criticism of a New Public Management] . Speyer : Forschungsinstitut für öffentliche Verwaltung .
  • Lewis , Gregory B. and Sue A. Frank . 2002 . “Who Wants to Work for Government?” Public Administration Review 62 ( 4 ): 395 – 404 .
  • MacCallum , Robert C. and James T. Austin . 2000 . “Applications of Structural Equation Modeling in Psychological Research.” Annual Review of Psychology 51 : 201 – 226 .
  • MacCallum , Robert C. , Mary Roznowski , and Lawrence B. Necowitz . 1992. “Model Modifications in Covariance Structure Analysis: The Problem of Capitalizing on Chance.” Psychological Bulletin 111(3): 490–504.
  • MacCallum , Robert C. , Mary Roznowski , Corrine M. Mar , and Janet Reith . 1994 . “Alternative Strategies for Cross-validation of Covariance Structure Models.” Multivariate Behaviroal Research 29 ( 1 ): 1 – 32 .
  • March , James G. and Johan P. Olsen . 1989 . Rediscovering Institutions . New York : The Free Press .
  • Marsh , Herbert W. , Ti-Tai Hau , and Zhonglin Wen . 2004 . “In Search of Golden Rules: Comment on Hypothesis-testing Approaches to Setting Cutoff Values for Fit Indexes and Dangers in Overgeneralizing Hu and Bentler's (1999) Findings.” Structural Equation Modeling 11 ( 3 ): 320 – 341 .
  • Meredith , William and Jeanne Terezi . 2006 . “An Essay on Measurement and Factorial Invariance.” Medical Care 44 ( 11 ): s69 – s77 .
  • Moe , Ronald C. and Robert S. Gilmour . 1995 . “Rediscovering Principles of Public Administration: The Neglected Foundation of Public Law.” Public Administration Review 55 ( 2 ): 135 – 147 .
  • Moynihan , Donald P. and Sanjay K. Pandey . 2007 . “The Role of Organizations in Fostering Public Service Motivation.” Public Administration Review 67 ( 1 ): 40 – 53 .
  • Naff , Katherine C. and John Crum . 1999 . “Working for America—Does Public Service Motivation Make a Difference?” Review of Public Personnel Administration 19 ( 4 ): 5 – 16 .
  • Norris , Pippa. 2003 . “Is There Still a Public Service Ethos? Work Values, Experience, and Job Satisfaction Among Government Workers.” Pp. 72 – 89 in Donahue , John D., and Joseph S. Nye Jr. , eds., For the People – Can We Fix Public Service . Washington , DC : Brookings Institution Press .
  • O'Toole , Larry J. 2000 . “The Public Interest: A Political and Administrative Convenience?” Pp. 71 – 91 in Chapman , Richard A. , ed., Ethics in Public Service for the New Millennium . Aldershot : Ashgate .
  • Perry , James L. , Jeffrey Brudney , David Coursey , and Laura Littlepage . In press . “What Drives Morally Committed Citizens? A Study of Antecedents of Public Service Motivation.” Public Administration Review .
  • Perry , James L. and Vandenabeele , Wouter . In press . “The Behavioral Dynamics of Public Service Motivation.” In Perry , James L. , and Hondeghem , Annie , eds., Motivation in Public Management: The Call of Public Service . Oxford : Oxford University Press .
  • Perry , James L. and Lois R. Wise . 1990 . “The Motivational Bases of Public Service.” Public Administration Review 50 ( 3 ): 367 – 373 .
  • Perry , James L. 1996 . “Measuring Public Service Motivation: An Assessment of Construct Reliability and Validity.” Journal of Public Administration Research and Theory 6 ( 1 ): 5 – 23 .
  • Perry , James L. 1997 . “Antecedents of Public Service Motivation.” Journal of Public Administration Research and Theory 7 ( 2 ): 181 – 197 .
  • Perry , James L. 2000 . “Bringing Society In: Toward a Theory of Public Service Motivation.” Journal of Public Administration Research and Theory 10 ( 2 ): 471 – 488 .
  • Peters , B. G. 2000 . Institutional Theory in Political Science: The New Institutionalism . London : Continuum .
  • Peytchev , Andy , Mick P. Couper , Sean E. McCabe , and Scott D. Crawford . 2006 . “Web Survey Design: Paging Versus Scrolling.” Public Opinion Quarterly 70 ( 4 ): 596 – 607 .
  • Pisier , Evelyne . 1989. “Fonctionnaires: Des Personnels Dépersonalisés.” Revue Française d'Administration Publique 49: 35–41.
  • Porter , Stephen R. and Michael E. Whitcomb . 2003 . “The Impact of Lottery Incentives on Student Survey Response Rates.” Research in Higher Education 44 ( 4 ): 389 – 407 .
  • Pratchett , Lawrence and Melvin Wingfield . 1996 . “Petty Bureaucracy and Woolly-minded Liberalism? The Changing Ethos of Local Government Officers.” Public Administration 74 ( 4 ): 639 – 656 .
  • Raadschelders , Jos C. N. 2003 . Government: A Public Administration Perspective . Armonk , NY : M.E. Sharpe .
  • Rainey , Hal G. and Paula Steinbauer . 1999 . “Galloping Elephants: Developing Elements of a Theory of Effective Government Organizations.” Journal of Public Administration Research and Theory 9 ( 1 ): 1 – 32 .
  • Rainey , Hall G. 1982 . “Reward Preferences Among Public and Private Managers: In Search of the Service Ethic.” American Review of Public Administration 16 ( 4 ): 288 – 302 .
  • Rosenbloom , David H. 1996 . Building a Legislative-Centered Public Administration . Tuscaloosa , AL : The University of Alabama Press .
  • Schumacker , Randal E. and Richard G. Lomax . 2004 . A Beginner's Guide to Structural Equation Modeling . Mahwah , NJ : Lawrence Erlbaum .
  • Scott , W. Richard. 2001 . Institutions and Organizations . Thousand Oaks , CA : Sage .
  • Steenkamp , Jan-Benedict and Hans Baumgartner . 1998 . “Assessing Measurement Invariance in Cross-National Consumer Research.” Journal of Marketing Research 25 ( 1 ): 78 – 90 .
  • Tourangeau , Roger , Mick P. Couper , and Darby M. Steiger . 2003 . “Humanizing Self-Administered Surveys: Experiments on Social Presence in Web and IVR Surveys.” Computers in Human Behaviour 19 : 1 – 24 .
  • Van Braam , Aris . 1974 . “Opleiding van hogere bestuursambtenaren in Nederland – overzicht en evaluatie [Training of Senior Civil Servants in the Netherlands – An Overview and Evaluation].” Bestuurswetenschappen 28 ( special issue ): 191 – 233 .
  • Vandenabeele , Wouter . 2007 . “Towards a Theory of Public Service Motivation: An Institutional Approach.” Public Management Review 9 ( 4 ): 545 – 556 .
  • Vandenabeele , Wouter . In press . “Government Calling: Public Service Motivation as an Element in Selecting Government as an Employer of Choice.” Public Administration .
  • Vandenabeele , Wouter and Annie Hondeghem . 2004 . “L'appel de la Fonction Publique: La ‘Motivation de Service Public’ (Public Service Motivation) en tant que Facteur Décisif d'Engagement dans la Fonction Publique, a L'ère de la Nouvelle Gestion Publique [The Call of Public Service: Public Service Motivation as a Decisive Factor of Government Employment in a New Public Management Era].” Revue Économique et Sociale 62 ( 4 ): 91 – 102 .
  • Vandenabeele , Wouter and S. Horton . In press . “The Evolution of the British Public Service Ethos: A Historical Institutional Approach in Explaining Change.” In L. Huberts , C. Jurkiewicz and J. Maesschalck , eds., Ethics and Integrity of Governance: Perspectives Across Frontiers . Cheltenham : Elgar .
  • Vandenabeele , Wouter , S. Scheepers , and Annie Hondeghem . 2006 . “Public Service Motivation in an International Comparative Perspective: The UK and Germany.” Public Policy and Administration 21 ( 1 ): 13 – 31 .
  • Woodhouse , Diana. 1997 . In Pursuit of Good Administration: Ministers, Civil Servants and Judges . Oxford : Clarendon Press .
  • Wright , Bradley and Sanjay Pandey . 2005 . “Exploring the Nomological Map of the Public Service Motivation Concept.” Paper presented at the 8th Public Management Research Conference , Los Angeles , CA .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.