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Research Article

Attribution des défaillances de livraison des achats en ligne : le transporteur toujours fautif aux yeux du consommateur ?

Attribution of delivery failures in online shopping: is the carrier always at fault in the eyes of the consumer?

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Pages 167-180 | Received 03 Jun 2022, Accepted 02 Jan 2023, Published online: 05 Feb 2023

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