References: An optimal quality cost model

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References

Akiyama , K. 1991 . Function Analysis: Systematic Improvement of Quality and Performance , Cambridge, MA : Productivity Press .
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Groocock , J. M. 1974 . The Cost of Quality , Pitman Publishing .
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Juran , J. M. 1988 . Juran's Quality Control Handbook , New York : McGraw-Hill .
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Mizuno , S. 1988 . Company-Wide Total Quality Control , Asian Production Organization .
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