References
- Alderman , G. and Brown , R. 2005 . ‘Can quality assurance survive the market? Accreditation and audit at the crossroads’ . Higher Education Quarterly , 59 : 313 – 28 .
- Askling , B. 1997 . ‘Quality monitoring as an institutional enterprise’ . Quality in Higher Education , 3 : 17 – 26 .
- Banta , T. W. and colleagues . 1993 . Making a difference: outcomes of a decade of assessment in higher education , San Francisco, CA : Jossey‐Bass .
- Barnett , R. 1994 . ‘Power, enlightenment and quality evaluation’ . European Journal of Education , 29 : 165 – 79 .
- Bollaert , L. , Brus , S. , Curvale , B. , Harvey , L. , Helle , E. , Jensen , H. T. , Komljenovic , J. , Orhanides , A. and Sursock , A. , eds. 2007 . Embedding quality culture in higher education , Brussels : European University Association .
- Brennan , J. 1997 . “ ‘Introduction’ ” . In Standards and quality in higher education , Edited by: Brennan , J. , de Vries , P. and Williams , R. London : Jessica Kingsley .
- Brennan , J. and Shah , T. 2000 . Managing quality in higher education. An international perspective on institutional assessment and change , Buckingham : OECD/SRHE/Open University Press .
- Cameron , K. S. and Whetten , D. A. 1996 . “ ‘Organizational effectiveness and quality: the second generation’ ” . In Higher education: handbook of theory and research , Edited by: Smart , J. New York : Agathon Press .
- Cerych , L. and Sabatier , P. 1986 . Great expectations and mixed performance. The implementation of higher education reforms in Europe , Stoke‐on‐Trent : Trentham Books .
- Czarniwska , B. 1997 . Narrating the organization. Dramas of institutional identity , Chicago, IL : University of Chicago Press .
- D'Andrea , V. 2007 . “ ‘Improving teaching and learning in higher education. Can learning theory add value to quality reviews?’ ” . In Quality assurance in higher education , Edited by: Westerheijden , D. F. , Stensaker , B. and Rosa , M. Dordrecht, , The Netherlands : Springer .
- Dill , D. D. and Soo , M. 2005 . ‘Academic quality, league tables, and public policy: a cross‐national analysis of university ranking systems’ . Higher Education , 49 : 495 – 533 .
- Eisenhardt , K. 1989 . ‘Building theories from case‐study research’ . Academy of Management Research , 14 : 532 – 50 .
- Eisenhardt , K. 1991 . ‘Better stories and better contructs—the case for rigor and comparative logic’ . Academy of Management Review , 16 : 620 – 7 .
- European Association for Quality Assurance in Higher Education (ENQA) . 2005 . Standards and guidelines for quality assurance in the European higher education area , Helsinki : ENQA .
- Flyvbjerg , B. 2001 . Making social science matter. Why social enquiry fails and how it can succeed again , Cambridge, , UK : Cambridge University Press .
- Frazer , H. 1997 . Report on the modalities of external evaluation of higher education in Europe 1995–1997 . Higher Education in Europe , 22 : 349 – 401 .
- Frederiks , M. M. H. , Westerheijden , D. F. and Weusthof , P. J. M. 1994 . ‘Effects of quality assessment in Dutch higher education’ . European Journal of Education , 29 : 181 – 200 .
- Hackman , R. J. and Wageman , R. 1995 . ‘Total quality management, conceptual and practical issues’ . Administrative Science Quarterly , 40 : 309 – 42 .
- Harvey , L. and Green , D. 1993 . ‘Defining quality’ . Assessment & Evaluation in Higher Education , 18 : 9 – 34 .
- Harvey , L. and Knight , P. 1996 . Transforming higher education , Ballmoor, SHRE, , UK : Open University Press .
- Harvey , L. and Newton , J. 2007 . “ ‘Transforming quality evaluation: moving on’ ” . In Quality assurance in higher education , Edited by: Westerheijden , D. F. , Stensaker , B. and Rosa , M. Dordrecht, , The Netherlands : Springer .
- Henkel , M. 2000 . Academic identities and policy change in higher education , London : Jessica Kingsley .
- Kells , H. 1995 . Self‐study processes , Phoenix : Arizona, Oryx Press .
- Kogan , M. , Bauer , M. , Bleiklie , I. and Henkel , M. 2000 . Transforming higher education. A comparative study , London : Jessica Kingsley .
- Massy , W. 1999 . Energizing quality work. Higher education quality evaluation in Sweden and Denmark , Stanford, CA : National Center for Postsecondary Improvement .
- Melia , T. 1990 . The role of HMI in quality assurance , London : CVCP . mimeo, address to an introductory program for seconded auditors in the CVCP's Academic Audit Unit
- Neave , G. 1988 . ‘On the cultivation of quality, efficiency and enterprise: an overview of recent trends in higher education in Western Europe’ . European Journal of Education , 23 : 7 – 23 .
- Neave , G. 1996 . “ ‘On looking both ways at once: scrutinies of the private life of higher education’ ” . In Inside academia. New challenges for the academic profession , Edited by: Maassen , P. A. M. and van Vught , F. A. Utrecht, , The Netherlands : De Tijdstroom .
- Newton , J. 2002 . From policy to reality: enhancing quality is a messy business , York : LTSN Generic Centre/The Learning and Teaching Support Network . Available online at: http://www.ltsn.ac.ukgenericcentre/projects/qaa/enhancement (accessed 10 April 2007)
- Nilsson , K.‐A. and Kells , H. 1995 . Utvärdering för kvalitetsutveckling [in Swedish] , Stockholm : Känslerembätet .
- PA Consulting . 2000 . Better accountability for higher education , London : Higher Education Funding Council for England . report 00/36
- PLS‐Consult . 1998 . Unders⊘gelse af effekterne af uddannelsesevalueringer: når viden skaber resultater [in Danish] , Copenhagen : PLS‐Consult .
- Pressman , J. L. and Wildavsky , A. 1973 . Implementation , Berkeley : University of California Press .
- Reeves , C. A. and Bednar , D. A. 1994 . ‘Defining quality: alternatives and implications’ . Academy of Management Review , 19 : 419 – 45 .
- Schwarz , S. and Westerheijden , D. F. , eds. 2004 . Accreditation and evaluation in the European higher education area , Dordrecht, , The Netherlands : Kluwer Academic .
- Stensaker , B. 1999 . ‘In charge? (Absent) academic leadership during external assessments’ . International Journal of Educational Management , 13 : 266 – 71 .
- Stensaker , B. 2003 . ‘Trance, transparency and transformation: the impact of external quality monitoring in higher education’ . Quality in Higher Education , 9 : 151 – 9 .
- Stensaker , B. 2006 . ‘Governmental policy, organisational ideals, and institutional adaptation in Norwegian higher education’ . Studies in Higher Education , 31 : 43 – 56 .
- Stensaker , B. 2007a . “ ‘Quality as fashion. Exploring the translation of a management idea into higher education’ ” . In Quality assurance in higher education , Edited by: Westerheijden , D. F. , Stensaker , B. and Rosa , M. Dordrecht, , The Netherlands : Springer .
- Stensaker , B. 2007b . “ ‘Impact of quality processes’ ” . In Embedding quality culture in higher education , Edited by: Bollaert , L. , Brus , S. , Curvale , B. , Harvey , L. , Helle , E. , Jensen , H. T. , Komljenovic , J. , Orhanides , A. and Sursock , A. Brussels : European University Association .
- Stensaker , B. and Harvey , L. 2006 . ‘Old wine in new bottles? A comparison of public and private accreditation schemes in higher education’ . Higher Education Policy , 19 : 65 – 85 .
- Thune , C. 1996 . ‘The alliance of accountability and improvement: the Danish experience’ . Quality in Higher Education , 2 : 21 – 32 .
- van Vught , F. A. and Westerheijden , D. 1994 . ‘Towards a general model of quality assessment in higher education’ . Higher Education , 3 : 355 – 71 .
- Vroeijenstijn , A. I. 1995 . Improvement and accountability, navigating between Scylla and Charybdis, guide for quality assessment in higher education , London : Jessica Kingsley .
- Westerheijden , D. F. 2001 . ‘Ex oriente lux?: national and multiple accreditation in Europe after the fall of the Wall and after Bologna’ . Quality in Higher Education , 7 : 65 – 75 .
- Westerheijen , D. F. , Hulpiau , V. and Waeytens , K. . ‘Lines of change in the discourse of quality assurance. An overview of some studies into what impacts improvements’ . paper presented to the 28th Annual EAIR Forum . August–1 September 30 , Rome.
- Westerheijden , D. F. , Stensaker , B. and Rosa , M. , eds. 2007 . Quality assurance in higher education , Dordrecht, , The Netherlands : Springer .