371
Views
0
CrossRef citations to date
0
Altmetric
Articles

Data-driven analysis for evidence-based decision making at universities: benchmarking, software tools and weighted indicators in quality assurance – analytical framework of Tbilisi State University

, , &

References

  • Allen, D.K. & Wilson, T.D., 1996, ‘Information strategies in UK higher education institutions’, International Journal of Information Management, 16(4), pp. 239–51.
  • Azma, F., 2010, ‘Qualitative indicators for the evaluation of universities performance’, Procedia Social and Behavioral Sciences, 2(2), pp. 5408–11.
  • Beerkens, M., 2021, ‘An evolution of performance data in higher education governance: a path towards a "big data" era?’ Quality in Higher Education 28(1) pp. 29–49.
  • Bertaccini, B., Giusti, A. & Petrucci, A., 2019, ‘Students’ opinions on teaching and services provided by the Italian universities: a proposal for a new evaluation scheme’. Quality & Quantity, 53, pp. 1037–50.
  • Bogt, T.H. & Scapens, R., 2012, ‘Performance management in universities: effects of the transition to more quantitative measurement systems’, European Accounting Review, 21, pp. 451–97.
  • Bollaert, L., 2019, A Manual for Internal Quality Assurance in Higher Education (Brussels, European Association of Institutions in Higher Education).
  • Chen, S.H., Wang, H.H. & Yang, K.J., 2009, ‘Establishment and application of performance measure indicators for universities’, TQM Journal, 21(3), pp. 220–35.
  • Chiu, Y., Chen, K., Hsu, Y. & Wang, J., 2019, ‘Understanding the perceived quality of professors’ teaching effectiveness in various disciplines: the moderating effects of teaching at top colleges’, Assessment & Evaluation in Higher Education, 44(3), pp. 449–62.
  • Coates, H., 2010, ‘New directions in quality management’, in Nair, S.C., Webster, L. & Patricie, M. (Eds.), 2010, Leadership and Management of Quality in Higher Education, pp. 169–84 (Oxford, Chandos Publishing).
  • Estermann, T. & Kupriyakova, V., 2018, Efficiency, Effectiveness and Value for Money: Insights from the UK and other countries, A USTREAM Report (Brussels, EUA).
  • Estermann, T. & Kupriyakova, V., 2019, Efficiency, Effectiveness and Value for Money at Universities, A USTREAM Report (Brussels, EUA).
  • European Union Commision, 2017, Communication from the Commision to the European Parliament, the Council, the European Economic and Social Committee and the Committee of the Regions on a Renewed EU Agenda for Higher Education (Brussels, European Commission). Available at: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX%3A52017DC0247 (accessed 1 July 2022).
  • Galbraith, P.L., 1998, ‘System dynamics and university management’, System Dynamics Review, 14(1), pp. 69–84.
  • Gibson, E., Daim, T. & Dabic, M., 2019, ‘Evaluating university industry collaborative research centers’, Technological Forecasting and Social Change, 146, pp. 181–202.
  • Grdzelidze, I., Darchia, I., Sanikidze, T., Ghlonti, L. & Tsotniashvili, Q., 2019, ‘The Analysis of the Implementation of Renewed Authorisation Standards in Georgian Higher Education Institutions’. Available at: http://erasmusplus.org.ge/files/publications/Research%20Projects/GEO/ავტორიზაციის%20განახლებული%20მექანიზმების%20დანერგვის%20ანალიზი.pdf (accessed 1 July 2022).
  • Grdzelidze, I. & Gabrichidze, T., 2021, ‘Measuring and improving institutional effectiveness and establishing quality culture at universities through rigorous data collection and weighted indicators (Case of Georgia, TSU)’, INTED 2021 Proceedings, 15th International Technology, Education and Development Conference, Online Conference. 8–9 March, 2021, pp. 154–63 (Valencia, IATED Academy).
  • Harris, R. & Webb, G., 2010, ‘Trends in quality development’, in Nair, S.C., Webster, L. & Patricie, M. (Eds.), 2010, Leadership and Management of Quality in Higher Education, pp. 203–13 (Oxford, Chados Publishing).
  • Harvey, L., 1998, ‘An Assessment of past and current approaches to quality in higher education’, Australian Journal of Education, 42(3), pp. 237–55.
  • Harvey, L. & Green, D., 1993, ‘Defining quality’, Assessment and Evaluation in Higher Education, 18(1), pp. 9–34.
  • Lee, S.-H., 2010, ‘Using fuzzy AHP to develop intellectual capital evaluation model for assessing their performance contribution in a university’, Expert Systems with Applications, 37, pp. 4941–47.
  • Loukkola, T., Peterbauer, H. & Gover, A., 2020, Exploring Higher Education Indicators (Brussels, EUA).
  • Oberman, P.S., 2011, ‘Entrepreneurial university as the most important leverage in achieving knowledge-based society’, in The Ninth International Conference: “Challenges of Europe: Growth and Competitiveness– Reversing the Trends”, pp. 547–66 (Split, Croatia, University of Split).
  • Sarrico, C.S., 2000, ‘Using DEA for planning in UK universities—an institutional perspective’, Journal of the Operational Research Society, 51(7), pp. 789–800.
  • Shin, C.J. & Toutkoushian, R.K., 2011, ‘The past, present and future of university rankings’, in Shin, J.C., Toutkoushian, R.K., & Teichler, U. (Eds.), 2011, University Rankings. Theoretical basis, methodology and impacts on global higher education, pp. 1–18 (Dodrecht, Springer).
  • Silva, R.M. 2014, ‘Governance of logistics platforms: the use of a survey for building a framework of performance indicators’, African Journal of Business Management, 8(10), pp. 350–65.
  • Steyn, C., Davies, C. & Sambo, A., 2019, ‘Eliciting student feedback for course development: the application of a qualitative course evaluation tool among business research students’, Assessment and Evaluation in Higher Education, 44, pp. 11–24.
  • Tahar, S. & Niemeyer, C.B., 2011, ‘Transferral of business management concepts to universities as ambidextrous organisations’, Tertiary Education and Management, 17(4), pp. 289–308.
  • Valmorbida, S., Ensslin, S., Ensslin, L. & Ripoll-Feliu, V., 2015, ‘University management with focus on multicriteria performance evaluation: illustration in the Brazilian context’, Journal of Globalization, Competitiveness & Governability, 9, pp. 61–75.
  • Watts, R., 2017, Public Universities, Managerialism and the Value of Higher Education (London, Palgrave Critical University Studies).
  • Zakaria, Z.S., 2006, ‘Internal auditors: their role in the institutions of higher education in Malaysia’, Managerial Auditing Journal, 21(9), pp. 892–904.

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.