From Design and Implementation to Impact of Quality Assurance: An Overview of Some Studies into what Impacts Improvement

References

• Auditcommissie Kwaliteitszorg in het Academisch Onderwijs in Vlaanderen . 1998 . Aandacht voor kwaliteit in de Vlaamse universiteiten [Audit committee quality assurance in university education in Flanders] , Brussel : Ministerie van de Vlaamse Gemeenschap, Departement Onderwijs .
   Google Scholar
• Bolman , L.G. and Deal , T.E. 1991 . Leadership and management effectiveness: A multi‐frame, multi‐sector analysis . Human Resource Management , 30 (4) : 509 – 534 .
   Web of Science ®Google Scholar
• Boyer , E.L. 1990 . Scholarship reconsidered: Priorities for the professoriate , Princeton, NJ : Carnegie Foundation for the Advancement of Teaching .
   Google Scholar
• Campbell , C. and Rozsnyai , K. 2002 . Quality Assurance and the Development of Course Programmes , Bucharest : CEPES‐UNESCO .
   Google Scholar
• Cashin , W.E. 1990 . Student ratings of teaching: Recommendations for use , Manhattan, KS : Kansas State University, Center for Faculty Evaluation and Development . (IDEA Paper No. 22).
   Google Scholar
• Centra , J.E. 1993 . Determining faculty effectiveness , San Francisco, CA : Jossey‐Bass .
   Google Scholar
• Directorate‐General XXII (DG XXII). 1995 . Information note on the results of the European pilot project for evaluating quality in higher education , Brussels : European Commission, DG XXII, Education, Training and Youth .
   Google Scholar
• European Ministers Responsible for Higher Education . 1999 . Joint declaration of the European ministers of education convened in Bologna on the 19th of June 1999 Bologna
   Google Scholar
• Frazer , M. 1997 . Report on the modalities of external evaluation of higher education in Europe: 1995–1997 . Higher Education in Europe , 12 (3) : 349 – 401 .
   Google Scholar
• Frederiks , M.M.H. 1996 . Beslissen over kwaliteit [Deciding on quality] , Utrecht : De tijdstroom .
   Google Scholar
• Gibbs , G. 1995 . The relationship between quality in research and quality in teaching . Quality in Higher Education , 1 (2) : 147 – 157 .
   Google Scholar
• Gibbs , G. 1999 . Improving teaching, learning and assessment . Journal of Geography in Higher Education , 23 (2) : 147 – 155 .
   Web of Science ®Google Scholar
• Goedegebuure , L.C.J. , Jeliazkova , M. , Pothof , F. and Weusthof , P.J.M. 2002 . Alle begin is moeilijk : Evaluatie van de proefaccreditering HBO [Beginning is hard: Evaluation of HBO accreditation pilot] , Enschede : CHEPS, Universiteit Twente .
   Google Scholar
• Gosling , D. and D’Andrea , V.‐M. 2001 . Quality Development: A new concept for higher education . Quality in Higher Education , 7 (1) : 7 – 17 .
   Google Scholar
• Greenwald , A.G. 1997 . Validity concerns and usefulness of student ratings of instruction . American Psychologist , 52 (11) : 1182 – 1186 .
   PubMed Web of Science ®Google Scholar
• Hativa , N. 1996 . University instructors’ ratings profiles: Stability over time, and disciplinary differences . Research in Higher Education , 37 (3) : 341 – 365 .
   Web of Science ®Google Scholar
• Hendry , G.D. and Dean , S.J. 2002 . Accountability, evaluation of teaching and expertise in higher education . International Journal for Academic Development , 7 (1) : 75 – 82 .
   Google Scholar
• Hulpiau , V. and Waeytens , K. 2003 . “ Improving quality of education: What makes it actually work? A case study ” . In Realizing qualitative research into higher education , Edited by: Prichard , C. and Trowler , P.R. 145 – 169 . Aldershot : Ashgate Publishing .
   Google Scholar
• Jeliazkova , M. 2001 . Running the maze: Interpreting external review recommendations . Quality in Higher Education , 8 (1) : 89 – 96 .
   Google Scholar
• Jeliazkova , M. and Westerheijden , D.F. 2000 . Het zichtbare eindresultaat [The visible end result] , Den Haag : Algemene Rekenkamer .
   Google Scholar
• Jeliazkova , M. and Westerheijden , D.F. 2002 . Systemic adaptation to a changing environment: Towards a next generation of quality assurance models . Higher Education , 44 (3–4) : 433 – 448 .
   Web of Science ®Google Scholar
• Johnson , R. 2000 . The authority of the student evaluation questionnaire . Teaching in Higher Education , 5 (4) : 419 – 434 .
   Google Scholar
• Kells , H.R. 1995 . Self‐study processes , (4th ed.) , New York : ACE/McMillan .
   Google Scholar
• Kember , D. , Leung , D.Y.P. and Kwan , K.P. 2002 . Does the use of student feedback questionnaires improve the overall quality of teaching? . Assessment & Evaluation in Higher Education , 27 (5) : 411 – 425 .
   Google Scholar
• Kern , B. 1998 . “ A European Union perspective on follow up ” . In To be continued…: Follow‐up of quality assurance in higher education , Edited by: J.P. , Scheele , P.A.M. , Maassen and Westerheijden , D.F. 39 – 63 . Maarssen : Elsevier/De Tijdstroom .
   Google Scholar
• Knight , J. 2002 . Trade creep: Implications of GATS for higher education policy . International Higher Education , 28 (2) : 5 – 7 .
   Google Scholar
• Laughton , D. 2003 . Why was the QAA Approach to teaching quality assessment rejected by academics in UK HE? . Assessment & Evaluation in Higher Education , 28 (3) : 309 – 321 .
   Google Scholar
• Magin , D.J. 1998 . Rewarding good teaching: A matter of demonstrated proficiency or documented achievement? . International journal for Academic Development , 3 (2) : 124 – 135 .
   Google Scholar
• Marsh , H.W. 1987 . Students’ evaluations of university teaching: Research findings, methodological issues, and directions for future research . International Journal of Educational Research , 11 : 253 – 388 .
   Google Scholar
• Marsh , H.W. and Roche , L.A. 1997 . Making students’ evaluations of teaching effectiveness effective. The critical issues of validity, bias and utility . American Psychologist , 52 (11) : 1187 – 1197 .
   Web of Science ®Google Scholar
• McAlpine , L. and Harris , R. 2002 . Evaluating teaching effectiveness and teaching improvement: A language for institutional policies and academic development practices . International Journal for Academic Development , 7 (1) : 7 – 19 .
   Google Scholar
• McKeachie , W.J. 1997 . Student ratings. The validity of use . American Psychologist , 52 (11) : 1218 – 1225 .
   Web of Science ®Google Scholar
• Ministerie van Onderwijs & Wetenschappen . 1985 . Hoger Onderwijs: Autonomie en Kwaliteit [Higher education: autonomy and quality]: Tweede Kamer, vergaderjaar 1985–1986, 19253, nr. 2.
   Google Scholar
• Nasser , F. and Fresko , B. 2002 . Faculty views of student evaluation of college teaching . Assessment & Evaluation in Higher Education , 27 (2) : 188 – 198 .
   Google Scholar
• Newton , J. 2000 . Feeding the beast or improving quality? Academics’ perceptions of quality assurance and quality monitoring . Quality in Higher Education , 6 (2) : 153 – 162 .
   Google Scholar
• Ramsden , P. and Martin , E. 1996 . Recognition of good university teaching: Policies from an Australian study . Studies in Higher Education , 21 (3) : 299 – 316 .
   Web of Science ®Google Scholar
• Schwarz , S. and Westerheijden , D.F. 2004a . “ Accreditation in the framework of evaluation activities: A comparative study in the European higher education area ” . In Accreditation and evaluation in the European higher education area , Edited by: Schwarz , S. and Westerheijden , D.F. 1 – 41 . Dordrecht : Kluwer .
   Google Scholar
• Schwarz , S. and Westerheijden , D.F. , eds. 2004b . Accreditation and evaluation in the European higher education area , Dordrecht : Kluwer .
   Google Scholar
• Stensaker , B. 2004 . The transformation of organisational identities: Interpretations of policies concerning the quality of teaching and learning in Norwegian higher education , Enschede : CHEPS .
   Google Scholar
• Trow , M. 1974 . “ Problems in the transition from elite to mass higher education ” . In Policies for higher education , Edited by: OECD . 51 – 101 . Paris : OECD .
   Google Scholar
• Trowler , P. 1998 . Academics responding to change. New higher education frameworks and academic cultures , Buckingham : SRHE & Open University .
   Google Scholar
• van der Wende , M.C. 2001 . Internationalisation policies: About new trends and contrasting paradigms . Higher Education Policy , 14 (3) : 249 – 259 .
   Google Scholar
• Van Dyke , N. 2005 . Twenty years of university report cards . Higher Education in Europe , 30 (2) : 103 – 125 .
   Google Scholar
• van Os , W. 1999 . Bruikbaarheid en effectiviteit van studentenoordelen over het onderwijs [Usability and effectiveness of student judgements about education] , Enschede : Universiteit Twente .
   Google Scholar
• van Vught , F.A. and Westerheijden , D.F. 1993 . Quality management and quality assurance in European higher education: Methods and mechanisms , Luxembourg : Office for Official Publications of the Commission of the European Communities .
   Google Scholar
• van Vught , F.A. and Westerheijden , D.F. 1994 . Towards a general model of quality assessment in higher education . Higher Education , 28 : 355 – 371 .
   Web of Science ®Google Scholar
• Vlaamse Raad . 1991 . Memorie van Toelichting bij het decreet betreffende de universiteiten in de Vlaamse Gemeenschap [Memorandum of explanation of the decree on universities in the Flemish community] (No. Stuk 502 (1990–1991)—Nr.1).
   Google Scholar
• Vlk , A. 2006 . Higher education and GATS: Regulatory consequences and stakeholders’ responses , Enschede : CHEPS, University of Twente .
   Google Scholar
• Vroeijenstijn , A.I. Autonomy and assurance of quality: Two sides of one coin . Paper presented at the International Conference on Assessing Quality in HE . Cambridge.
   Google Scholar
• Vroeijenstijn , A.I. and Acherman , J.A. 1990 . “ Control oriented versus improvement oriented quality assessment ” . In Peer review and performance indicators: Quality assessment in British and Dutch higher education , Edited by: Goedegebuure , L.C.J. , Maassen , P.A.M. and Westerheijden , D.F. 81 – 101 . Utrecht : Lemma .
   Google Scholar
• Vereniging van Universiteiten (VSNU). 1999 . Quality assessment made to measure: Protocol for external assessment of educational programmes 2000–2005 , Utrecht : Author .
   Google Scholar
• Wachtel , H.K. 1998 . Student evaluation of college teaching effectiveness: A brief review . Assessment & Evaluation in Higher Education , 23 (2) : 191 – 211 .
   Google Scholar
• Weick , K.F. 1976 . Educational organizations as loosely coupled systems . Administrative Science Quarterly , 21 : 1 – 19 .
   Web of Science ®Google Scholar
• Westerheijden , D.F. 1990 . “ Peers, performance, and power: Quality assessment in the Netherlands ” . In Peer review and performance indicators: Quality assessment in British and Dutch higher education , Edited by: Goedegebuure , L.C.J. , Maassen , P.A.M. and Westerheijden , D.F. 183 – 207 . Utrecht : Lemma .
   Google Scholar
• Westerheijden , D.F. 1997 . A solid base for decisions: Use of the VSNU research evaluations in Dutch universities . Higher Education , 33 (4) : 397 – 413 .
   Web of Science ®Google Scholar
• Westerheijden , D.F. and Sorensen , K. 1999 . “ People on a bridge: Central European higher education institutions in a storm of reform ” . In From the eye of the storm: Higher education’s changing institution , Edited by: Jongbloed , B.W.A. , Maassen , P.A.M. and Neave , G. 13 – 38 . Dordrecht : Kluwer .
   Google Scholar
• Weusthof , P. J. M. 1994 . De interne kwaliteitszorg in het wetenschappelijk onderwijs [Internal quality assurance in university education] , Utrecht : Lemma .
   Google Scholar