1,999
Views
159
CrossRef citations to date
0
Altmetric
Original Articles

Self-efficacy specificity and burnout among information technology workers: An extension of the job demand-control model

Pages 1-25 | Published online: 10 Sep 2010

References

  • Aiken , L. S. and West , S. G. 1991 . Multiple regression: Testing and interpreting interactions , Newbury Park, CA : Sage .
  • Bandura , A. 1997 . Self-efficacy: The exercise of control , New York : Freeman .
  • Bandura , A. 1999 . “ Social cognitive theory of personality ” . In Handbook of personality , 2nd ed. , Edited by: Perv , L. and John , O. 154 – 196 . New York : Guilford .
  • Bandura , A. 2001 . Social cognitive theory: An agentic perspective . Annual Review of Psychology , 52 : 1 – 26 .
  • Beas , M. I. , Agut , S. , Salanova , M. and Grau , R. La autoeficacia general y especifica y su relación con diverses indicadores de estrés laboral [General and specific-efficacy and its relations with job stress] . Paper presented to the fourth international conference on Cognitive/ Behavioural Psychology . December , Valencia, Spain.
  • Beehr , T. A. , Walsh , J. T. and Taber , T. D. 1976 . Relationship of stress to individually and organizationally valued states: Higher order needs as a moderator . Journal of Applied Psychology , 61 : 41 – 47 .
  • Brouwers , A. 1999 . Teacher burnout and self-efficacy: An interpersonal approach , Heerlen, , The Netherlands : Open University . Unpublished PhD thesis
  • Brouwers , A. and Tomic , W. in press . Teacher burnout, perceived self-efficacy in classroom management, and student disruptive behavior in secondary education . Education and Society ,
  • Carayon-Sainfort , P. 1992 . The use of computers in officers: Impact on tasks characteristics and worker stress . International Journal of Human—Computer Interaction , 4 : 245 – 261 .
  • Cherniss , C. 1980 . “ Role of professional self-efficacy in the etiology and amelioration of burnout ” . In Professional burnout: Recent developments in theory and research , Edited by: Schaufeli , W. B. , Maslach , C. and Marek , T. 135 – 150 . Washington, DC : Taylor & Francis .
  • Cherniss , C. 1993 . “ Role of professional self-efficacy in the etiology and amelioration of burnout ” . In Professional burnout: Recent developments in theory and research , Edited by: Schaufeli , W. B. and Maslach , C. 135 – 149 . Washington, DC : Taylor & Francis .
  • Cohen , J. and Cohen , P. 1983 . Applied multiple regression/correlation analysis for the behavioural , 2nd ed. , Hillsdale, NJ : Lawrence Erlbaum Associates Inc .
  • Cordes , C. L. and Dougherty , T. W. 1993 . A review and an integration of research on job burnout . Academy of Management Review , 18 : 621 – 656 .
  • De Jonge , J. 1995 . Job autonomy, well-being and health: A study among Dutch health care workers , Maastricht, , Germany : Datawyse . [PhD thesis]
  • De Rijk , A. E. , Le Blanc , P. , Schaufeli , W. B. and de Jonge , J. 1998 . Active coping and need for control as moderators of the job demand-control model: Effects on burnout . Journal of Occupational Psychology , 71 : 1 – 18 .
  • Eden , D. and Zuk , Y. 1995 . Seasickness as a self-fulfilling prophecy: Raising self-efficacy to boost performance at sea . Journal of Applied Psychology , 5 : 628 – 635 .
  • Gist , M. E. and Mitchell , T. R. 1992 . Self-efficacy: A theoretical analysis of its determinants and malleability . Academy of Management Review , 17 : 183 – 211 .
  • Grau , R. , Salanova , M. and Peiró , J. M. 2000 . Efectos moduladores de la autoeficacia en el estrés laboral . Apuntes de Psicología , 18 ( 1 ) : 57 – 75 .
  • Green , D. E. , Walkey , F. H. and Taylor , A. J. W. 1991 . The three-factor structure of the Maslach burnout inventory . Journal of Science Behaviour and Personality , 6 : 453 – 472 .
  • Jaccard , J. , Tunisi , R. and Wan , C. K. 1990 . Interaction effects in multiple regression , Newbury Park, CA : Sage .
  • Jackson , P. R. , Wall , T. D. , Martin , R. and Davis , K. 1993 . New measures of job control, cognitive demand and production responsibility . Journal of Applied Psychology , 78 : 753 – 762 .
  • Jex , S. M. and Bliese , P. D. 1999 . Efficacy beliefs as a moderator of the impact of work-related Stressors: A multilevel study . Journal of Applied Psychology , 84 : 349 – 361 .
  • Jimmieson , N. 2000 . Employee reactions to behavioural control under conditions of stress: The moderating role of self-efficacy . Work & Stress , 14 : 262 – 280 .
  • Karasek , R. 1979 . Job demands, job decision latitude and mental strain: Implications for job redesign . Administrative Science Quarterly , 24 : 285 – 308 .
  • Karasek , R. and Theorell , T. 1990 . Healthy work: Stress, productivity, and the reconstruction of working life , New York : Basic Books .
  • Kasl , S. V. 1996 . The influence of the work environment on cardiovascular health: A historical, conceptual and methodological perspective . Journal of Occupational Health Psychology , 1 : 42 – 56 .
  • Kleinbaum , D. G. , Kupper , L. L. and Muller , K. E. 1988 . Applied regression analysis and other multivariable methods , 2nd ed. , Boston : PWS-Kent .
  • Landsbergis , P. A. , Schnall , P. L. , Waffen , K. , Pickering , T. G. and Schwarte , J. E. 1994 . Associations between ambulatory blood pressure and alternative formulations of job strain . Scandinavian Journal of Work Environment and Health , 20 : 349 – 365 .
  • Lee , R. T. and Ashforth , B. E. 1996 . A meta-analytic examination of the correlates of the three dimensions of job burnout . Journal of Applied Psychology , 81 : 123 – 133 .
  • Leiter , M. P. 1992 . Burn-out as a crisis in self-efficacy: Conceptual and practical implications . Work and Stress , 6 : 107 – 115 .
  • Leiter , M. P. 1993 . “ Burnout as developmental process: Consideration of models ” . In Professional burnout: Recent developments in theory and research , Edited by: Schaufeli , W. B. and Maslach , C. 237 – 250 . Washington, DC : Taylor & Francis .
  • Leiter , M. P. and Schaufeli , W. B. 1996 . Consistency of the burnout construct across occupations . Anxiety, Stress & Coping , 9 : 229 – 243 .
  • Leithwood , K. , Menzies , T. , Jantzi , D. and Leithwood , J. 1996 . School restructuring, transformational leadership and the amelioration of teacher burnout . Anxiety, Stress & Coping , 9 : 199 – 215 .
  • Lent , R. W. and Hackett , G. 1987 . Career self-efficacy: Empirical status and future directions . Journal of Vocational Behavior , 30 : 347 – 382 .
  • Litt , M. D. 1988 . Cognitive mediators of stressful experience: Self-efficacy and perceived control . Cognitive Therapy and Research , 12 : 241 – 260 .
  • Maibach , E. and Murphy , D. A. 1995 . Self-efficacy in health promotion research and practice: Conceptualization and measurement . Health Education Research , 10 ( 1 ) : 37 – 50 .
  • Maslach , C. and Jackson , S. E. 1986 . MBI: Maslach Burnout Inventory; manual research edition , PaIo Alto, CA : Consulting Psychologists Press .
  • Maslach , C. , Schaufeli , W. B. and Leiter , M. P. 2001 . Job burnout . Annual Review of Psychology , 52 : 397 – 422 .
  • Melamed , S. , Kushnir , T. and Meir , E. I. 1991 . Attenuating the impact of job demands: Additive and interactive effects of perceived control and social support . Journal of Vocational Behavior , 18 : 471 – 489 .
  • Mullarkey , S. , Jackson , P. R. , Wall , T. D. , Wilson , J. R. and Grey-Taylor , S. 1997 . The impact of technology characteristics and job control on worker mental health . Journal of Organizational Behavior , 18 : 471 – 489 .
  • Murphy , C. A. , Coover , D. and Owen , S. V. 1989 . Development and validity of the computer self-efficacy scale . Educational and Psychological Measurement , 49 : 893 – 899 .
  • Nunnaly , J. C. 1978 . Psychometric theory , New York : McGraw-Hill .
  • Parkes , K. R. 1994 . Personality and coping as moderators of work stress processes: Models, methods, and measures . Work and Stress , 8 : 110 – 129 .
  • Rabinowitz , S. , Kushnir , T. and Ribak , J. 1996 . Preventing burnout: Increasing professional selfefficacy in primary care nurses in a balint group . American Association of Occupational Health Nurses Journal , 44 : 28 – 32 .
  • Salanova , M. , Grau , R. , Cifre , E. and Llorens , S. 2000 . Computer training, frequency of use and burnout: The moderating role of computer self-efficacy . Computers in Human Behaviour and Information Technology , 19 ( 5 ) : 385 – 392 .
  • Salanova , M. and Schaufeli , W. B. 2000 . Exposure to information technologies and its relation to Burnout . Behaviour & Information Technology , 19 ( 5 ) : 385 – 392 .
  • Schaubroeck , J. and Merrit , D. 1997 . Divergent effects of job control on coping with work Stressors: The key role of self-efficacy . Academy of Management Journal , 40 : 738 – 754 .
  • Schaufeli , W. B. and Enzmann , D. 1998 . The burnout companion to study and practice: A critical analysis , London : Taylor & Francis .
  • Schaufeli , W. B. , Keijsers , G. J. and Reis-Miranda , D. 1995 . “ Burnout, technology use, and ICU-performance ” . In Organizational risk factors for job stress , Edited by: Sauter , S. L. and Murphy , L. R. 259 – 271 . Washington, DC : APA Books .
  • Schaufeli , W. B. , Leiter , M. P. , Maslach , C. and Jackson , S. E. 1996 . “ Maslach Burnout Inventory-general survey ” . In The Maslach Burnout Inventory test manual , 3rd. ed. , Edited by: Maslach , C. , Jackson , S. E. and Leiter , M. P. 19 – 26 . Palo Alto, CA : Consulting Psychologists Press .
  • Schutte , N. , Toppinen , S. , Kallmo , R. and Schaufeli , W. B. 2000 . The factorial validity of the Maslach Burnout Inventory—general survey across occupational groups and nations . Journal of Occupational and Organizational Psychology , 73 : 53 – 66 .
  • Schwarzer , R. 1999 . General perceived self-efficacy in 14 cultures
  • Schwoerer , C. E. , May , D. E. and Hollensbe , E. C. General and specific self-efficacy their roles in a training intervention in press
  • Sherer , M. , Maddux , J. E. , Mercandente , B. , Prentice-Dunn , S. , Jacobs , B. and Rogers , R. W. 1982 . The self-efficacy scale: Construction and validation . Psychological Reports , 51 : 663 – 671 .
  • Shirom , A. 1989 . “ Burnout in work organizations ” . In International review of industrial and organizational psychology , Edited by: Cooper , C. L. and Robertson , I. 25 – 48 . Chichester, , UK : Wiley .
  • Speier , C. and Frese , M. 1997 . Generalised self-efficacy as a mediator and moderator between control and complexity at work and personal initiative: A longitudinal field study in East Germany . Human Performance , 10 : 171 – 192 .
  • Van der Doef , M. and Maes , S. 1999 . The job demand-control(-support) model and psychological well-being: A review of 20 years of empirical research . Work and Stress , 13 ( 2 ) : 87 – 114 .
  • Van Yperen , N. W. 1998 . Informational support, equity and burnout: The moderating effect of self-efficacy . Journal of Occupational and Organizational Psychology , 71 : 29 – 33 .
  • Wall , T. D. , Corbett , J. M. , Glegg , C. W. , Jackson , P. R. and Martin , R. 1990 . Advanced manufacturing technology and work design: Towards a theoretical framework . Journal of Organizational Behavior , 11 : 201 – 219 .
  • Wall , T. D. , Jackson , P. R. and Mullarkey , S. 1995 . Further evidence on some new measures of job control, cognitive demand and production responsibility . Journal of Organization Behavior , 16 : 431 – 455 .
  • Wortman , C. B. and Dunkel-Schetter , C. 1979 . Interpersonal relations and cancer: A theoretical analysis . Journal of Social Issues , 35 : 120 – 155 .
  • Yang , C. L. and Carayon , P. 1993 . “ Effects of computer system performance and job support on stress office workers ” . In Human—computer interaction: Applications and case studies , Edited by: Smith , M. J. and Salvendy , G. Amsterdam : Elsevier .
  • Zedeck , S. 1971 . Problems with the use of “moderator” variables . Psychological Bulletin , 76 : 295 – 310 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.