Information technology and radical re-engineering: Emerging issues in major projects

References

• Bartram , P. 1992 . Business reengineering: The use of process redesign and IT to transform corporate performance , London : Business Intelligence .
   Google Scholar
• Belmonte , R. and Murray , R. 1993 . Getting ready for strategic change: Surviving business process redesign . Information Systems Management, Summer , : 23 – 29 .
   Google Scholar
• Buday , R. 1992 . Forging a new culture at Capital Holding's Direct Response Group . Insights Quarterly , 4 : 38 – 49 .
   Google Scholar
• Currie , W. 1994 . The strategic management of large scale IT projects in the financial services sector . New Technology Work and Employment , 9 ( 1 ) : 19 – 29 .
   Web of Science ®Google Scholar
• Currie , W. 1995 . Management strategy for IT: An international perspective , London : Pitman Publishing .
   Google Scholar
• Currie , W. and Seddon , J. 1995 . Reengineering and process innovation at a UK bank: A case study on the development of a branch banking system . Paper presented at the British Academy of Management Conference . September 1995 .
   Google Scholar
• Currie , W. and Willcocks , L. The new branch Columbus project at Royal Bank of Scotland: The implementation of large-scale business process reengineering . Journal of Strategic Information Systems , in press
   Google Scholar
• Davenport , H. 1993a . Book review of . Reengineering the corporation. Sloan Management Review, Fall , : 103 – 104 .
   Google Scholar
• Davenport , H. 1993b . Process innovation: Reengineering work through information technology , Boston, Mass. : Harvard Business Press .
   Google Scholar
• Davenport , T. and Stoddard , D. 1994 . Reengineering: Business change of mythic proportions . MIS Quarterly , 18 ( 2 ) : 121 – 127 .
   Web of Science ®Google Scholar
• Earl , M. and Khan , B. 1994 . How new is business process redesign . European Management Journal , 12 ( 1 ) : 20 – 30 .
   Google Scholar
• Galliers , R. 1994 . Information technology and organizational change: Where does BPR fit in . Paper presented at the conference on Information Technology and Organisational Change: The Changing Role of IT and Business, Nijenrode University . April 1994 , Breukelen, The Netherlands.
   Google Scholar
• Grint , K. 1993 . Reengineering history: An analysis of business process reengineering (Management Research Paper 93/20) , Oxford, , UK : Templeton College .
   Google Scholar
• Grint , K. , Case , P. and Willcocks , L. 1995 . Business process reengineering: The politics and technology of forgetting . Paper presented at the IFIP WG 8.2 Conference on Information Technology and Changes in Organizational Work, University of Cambridge . December 1995 , UK.
   Google Scholar
• Grint , K. and Willcocks , L. 1995 . Business process reengineering in theory and practice: Business paradise regained . New Technology Work and Employment , 10 ( 2 ) : 99 – 109 .
   Web of Science ®Google Scholar
• Hall , G. , Rosenthal , J. and Wade , J. 1993 . How to make reengineering really work . Harvard Business Review, November-December , : 119 – 131 .
   Google Scholar
• Hammer , M. and Champy , J. 1993 . Reengineering the corporation: A manifesto for business revolution , London : Nicholas Brealey Publishing .
   Google Scholar
• Hammer , M. and Stanton , S. 1994 . No need for excuses . Financial Times , October 5 : 20
   Google Scholar
• Hammer , M. and Stanton , S. 1995 . The reengineering revolution , New York : Harper Collins .
   Google Scholar
• Harvey , D. 1995 . Reengineering: The critical success factors , London : Business Intelligence .
   Google Scholar
• Heygate , R. 1993 . Immoderate redesign . The McKinsey Quarterly , 1 : 73 – 87 .
   Google Scholar
• Johannsson , H. , McHugh , P. , Pendlebury , A. and Wheeler , W. 1993 . Business process reengineering: Breakpoint strategies for market dominance , Chichester, , UK : John Wiley .
   Google Scholar
• Klein , M. 1994 . Reengineering methodologies and tools . Information Systems Management, Spring , : 31 – 35 .
   Web of Science ®Google Scholar
• Moad , J. 1993 . Does reengineering really work . Datamation , August 1 : 22 – 28 .
   Google Scholar
• Morris , D. and Brandon , J. 1993 . Reengineering your business , London : McGraw-Hill .
   Google Scholar
• O'Hara , M. and Watson , R. 1995 . “ Automation, business process reengineering and client server technology: A three stage model of organizational change ” . In Business process change: Reengineering concepts, methods and technologies , Edited by: Grover , V. and Kettinger , W. Harrisburg, Penn. : Idea Group Publishing .
   Google Scholar
• Pettigrew , A. 1985 . The awakening giant: Continuity and change at ICI , Oxford : Blackwell .
   Google Scholar
• Pettigrew , A. , Ferlie , E. and McKee , L. 1992 . Shaping strategic change , London : Sage .
   Google Scholar
• Pettigrew , A. and Whipp , R. 1991 . Managing change for competitive success , Oxford : Blackwell .
   Google Scholar
• Smith , G. and Witlcocks , L. 1995 . “ Business process reengineering, politics and management: From methodologies to processes ” . In Business process change: Reengineering concepts, methods and technologies , Edited by: Grover , V. and Kettinger , W. Harrisburg, Penn. : Idea Group Publishing .
   Google Scholar
• Stringer , J. 1992 . “ Risks in large projects ” . In Operational research tutorial papers , Edited by: Mortimer , M. London : Operational Research Society .
   Google Scholar
• Walsham , G. 1993 . Interpreting information systems in organizations , Chichester, , UK : Wiley .
   Google Scholar
• Walton , R. 1989 . Up and running , Boston, Mass. : Harvard Business Press .
   Google Scholar
• Watson , G. 1995 . Business systems engineering , New York : Wiley .
   Google Scholar
• Willcocks , L. 1995a . “ A survey of current BPR practice ” . In Reengineering: The critical success factors , Edited by: Harvey , D. , Maletz , M. and Willcocks , L. London : Business Intelligence .
   Google Scholar
• Willcocks , L. 1995b . False promise or delivering the goods? Recent findings on the economics and impact of business process reengineering . Paper presented at the Second European Conference on IT Evaluation, Henley Management College . July 1995b , Henley, UK.
   Google Scholar
• Willcocks , L. , ed. 1996 . Investing in information systems: Evaluation and management , London : Chapman & Hall .
   Google Scholar
• Willcocks , L. , Currie , W. and Mason , D. 1996 . Information systems at work: People, politics and technology , Maidenhead, , UK : McGraw-Hill .
   Google Scholar
• Willcocks , L. and Griffiths , C. 1994 . Predicting the risk of failure in major information technology projects . Technological Forecasting and Social Change , 47 ( 2 ) : 205 – 228 .
   Web of Science ®Google Scholar
• Willcocks , L. and Margetts , H. 1994 . “ Risk and information systems: Developing the analysis ” . In Information management: Evaluation of information systems investments , Edited by: Willcocks , L. London : Chapman & Hall .
   Google Scholar