633
Views
11
CrossRef citations to date
0
Altmetric
Articles

System members at odds: managing divergent perspectives in the higher education change process

Pages 131-140 | Published online: 03 Mar 2011

References

  • Alexander , F.K. 2007 . “ Balancing the challenges of today with the promise of tomorrow: A presidential perspective ” . In Transformational Change in Higher Education , Edited by: d'Ambrosio , M.B. and Ehrenberg , R.G. 16 – 29 . Northhampton, MA : Edward Elgar Publishing .
  • Berger , P. and Luckman , T. 1966 . The social construction of reality , New York : Anchor .
  • Davies , J. , Hides , M.T. and Casey , S. 2001 . Leadership in total quality management . Total Quality Management , 12 ( 7–8 ) : 1025 – 1030 .
  • Delia , J.G. , O'Keefe , B.J. and O'Keefe , D.J. 1982 . “ The constructivist approach to communication ” . In Human communication theory: Comparative essays , Edited by: Dance , F.E.X. 147 – 191 . New York : Harper and Row .
  • Dill , D. 1982 . The management of academic culture: Notes on the management of meaning and social integration . Higher Education , 11 : 303 – 320 .
  • Eckel , P. and Kezar , A. 2003 . Taking the reins. Institutional transformation in higher education , Westport, CT : Praeger .
  • Ferlie , E. , Mussilin , C. and Andresani , G. 2008 . The steering of higher education systems: A public management perspective . Higher Education , 56 : 325 – 348 .
  • Gioia , D.A. and Thomas , J.B. 1996 . Sensemaking during strategic change in academia . Administrative Science Quarterly , 41 : 352 – 378 .
  • Gray , B. , Bougon , M.G. and Donnellon , A. 1985 . Organizations as constructions and deconstructions of meaning . Journal of Management , 11 ( 2 ) : 83 – 98 .
  • Hardy , C. 1991 . Pluralism, power and collegiality in universities . Financial Accountability and Management , 7 ( 3 ) : 127 – 142 .
  • Jabri , M. , Adrian , A. and Boje , J. 2008 . Reconsidering the role of conversations in change communication: A contribution based on Bakhtin . Journal of Organizational Change Management , 21 ( 6 ) : 667 – 685 .
  • Kotter , J.P. 1995 . Leading change. Why transformation efforts fail . Harvard Business Review , 73 ( 2 ) : 59 – 67 .
  • Lane , J.E. 2007 . The spider web of oversight: An analysis of external oversight of higher education . The Journal of Higher Education , 78 : 615 – 644 .
  • Lewis , L.K. 2000 . ‘Blindsided by that one and I saw that one coming’: The relative anticipation and occurrence of communication problems and other problems in implementer's hindsight . Journal of Applied Communication Research , 28 : 44 – 67 .
  • Mead , H.H. 1934 . Mind, self and society , Chicago : University of Chicago Press .
  • Morgan , J.M. 2001 . Are we ‘out of the box’ yet? A case study and critique of managerial metaphors of change . Communication Studies , 52 : 85 – 102 .
  • Nicholls , A. 1983 . Managing educational innovations , Boston, MA : George Allen & Unwin .
  • Piderit , S. 2000 . Rethinking resistance and recognizing ambivalence: A multidimensional view of attitudes toward an organizational change . Academy of Management Review , 25 ( 4 ) : 783 – 794 .
  • Randall , J. and Procter , S. 2008 . Ambiguity and ambivalence. Senior managers' accounts of organizational change in a restructured government department . Journal of Organizational Change Management , 21 ( 6 ) : 686 – 770 .
  • Senge , P. 1990 . Fifth discipline: The art and practice of the learning organization , NY : Knopf Doubleday .
  • Smith , D. and Langslow , A.K. 1995 . The idea of a university , London : Jessica Kingsley .
  • Stacey , R.D. 2000 . Complex responsive processes in organizational learning and knowledge creation , London : Routledge .
  • Weick , K.L. 1969 . The social psychology of organizing , Reading, MA : Addison-Wesley .
  • Weisbrod , B.A. , Ballou , J.P. and Asch , E.D. 2008 . Mission and money: Understanding the university , New York : Cambridge University Press .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.