232
Views
9
CrossRef citations to date
0
Altmetric
Original Articles

Understanding commitment within the leisure service contingent workforce

&
Pages 48-66 | Published online: 26 Feb 2010

REFERENCES

  • Adams , J. S. 1963 . Toward an understanding of inequity . Journal of Abnormal and Social Psychology , 67 : 422 – 436 .
  • Alexander , S. and Ruderman , M. 1987 . The role of procedural and distributive justice in organizational behaviour . Social Justice Research , 1 ( 2 ) : 177
  • Carlzon , J. 1987 . Moments of truth . Industry Week , 234 ( 2 ) : 40
  • Chell , E. 1998 . “ Critical incident technique ” . In Qualitative Methods and Analysis in Organizational Research: A Practical Guide , Edited by: Symons and Cassell . Thousand Oaks, CA : Sage .
  • Cohen , A. 2003 . Multiple Commitments in the Workplace: An Integrative Approach , Mahwah, NJ : Lawrence Erlbaum Associates, Publishers .
  • Coyle-Shapiro , J. A. and Kessler , I. 2000 . Consequences of the psychological contract for the employment relationship: a large-scale survey . The Journal of Management Studies , 37 ( 7 ) : 904 – 930 .
  • Coyle-Shapiro , J. A. and Kessler , I. 2003 . The employment relationship in the U.K. public sector: A psychological contract perspective . Journal of Public Administration Research and Theory , 13 ( 2 ) : 213
  • Coyle-Shapiro , J. A. and Kessler , I. 2004 . The psychological contract and individual differences: The role of exchange and creditor ideologies . Journal of Vocational Behavior , 64 : 150 – 164 .
  • Eisenberger , R. , Cummings , J. , Armeli , S. and Lynch , P. 1997 . Perceived organizational support, discretionary treatment, and job satisfaction . Journal of Applied Psychology , 82 ( 5 ) : 812 – 820 .
  • Flanagan , J. C. 1954 . The critical incident technique . Psychological Bulletin , 51 ( 4 ) : 327 – 358 .
  • Folger , R. and Konovsky , A. M. 1989 . Effects of procedural and distributive justice on reactions . Academy of Management Journal , 32 ( 1 ) : 115
  • Fountain , J. E. Note Presented at the Panel on Qualitative Methods, Annual Meeting of the Association of Public Policy and Management . Cambridge, UK. A note on the critical incident technique and its utility as a tool of public management research ,
  • Gremler , D. D. 2004 . The critical incident technique in service research . Journal of Service Research: JSR , 7 ( 1 ) : 65
  • Konovsky , A. M. and Cropanzano , R. 1991 . Perceived fairness of employee drug testing as a predictor of employee attitudes and job performance . The Journal of Applied Psychology , 76 ( 5 ) : 698
  • Mathieu , E. J. and Zajac , M. D. 1990 . A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment . Psychological Bulletin , 108 ( 2 ) : 171
  • McDonald , D. J. and Makin , P. J. 2000 . The psychological contract, organisational commitment and job satisfaction of temporary staff . Leadership & Organization Development Journal , 21 ( 1/2 ) : 84
  • Meyer , J. P. and Allen , N. J. 1997 . Commitment in the Workplace Theory, Research, and Application. Advanced Topics in Organizational Behavior , Thousand Oaks, CA : Sage Publications .
  • Meyer , P. J. , Allen , J. N. and Gellatly , R. I. 1990 . Affective and continuance commitment to the organization: Evaluation of measures and analysis of concurrent and time-lagged relations . The Journal of Applied Psychology , 75 ( 6 ) : 710
  • Moore , R. J. and Graefe , A. R. 1994 . Attachments to recreational settings: The case of rail-trail users . Leisure Sciences , 16 : 17 – 31 .
  • Morrow , I. J. 2004 . Multiple commitments in the workplace: An integrative approach . Personnel Psychology , 57 ( 1 ) : 262
  • Pittinsky , T. L. and Shih , M. J. 2004 . Knowledge nomads organizational commitment and worker mobility in positive perspective . American Behavioral Scientist , 47 ( 6 ) : 791 – 807 .
  • Porter , L. W. , Steers , R. M. , Mowday , R. T. and Boulian , P. V. 1974 . Organizational commitment, job satisfaction, and turnover among psychiatric technicians . Journal of Applied Psychology , 59 ( 5 ) : 603 – 609 .
  • Reichers , A. E. 1985 . A review and reconceptualization of organizational commitment . Academy of Management. The Academy of Management Review , 10 ( 3 ) : 465
  • Rhoades , L. , Eisenberger , R. and Armeli , S. 2001 . Affective commitment to the organization: The contribution of perceived organizational support . Journal of Applied Psychology , 86 ( 5 ) : 825
  • Riketta , M. 2002 . Attitudinal organizational commitment and job performance: A meta-analysis . Journal of Organizational Behavior , 23 ( 3 ) : 257
  • Riketta , M. 2005 . Organizational identification: A meta-analysis . Journal of Vocational Behavior , 66 ( 2 ) : 358
  • Schreyer , R. M. , Jacob , G. and White , R. Papers and Proceedings of the Applied Geography Conferences . Environmental meaning as a determinant of spatial behavior in recreation , Vol. IV, Kent State University, pp. 294–300
  • Service Canada (2007) Job Futures Canada, available at http://www.jobfutures.ca/noc/667.5html.
  • Stinglhamber , F. , Bentein , K. and Vandenberghe , C. 2002 . Extension of the three-component model of commitment to five foci: Development of measures and substantive test . European Journal of Psychological Assessment , 18 ( 2 ) : 123 – 138 .
  • Symons , G. and Cassell , C. 1998 . Qualitative Methods and Analysis in Organizational Research: A Practical Guide , Thousand Oaks, CA : Sage .
  • Turnley , W. H. and Feldman , D. C. 1999 . The impact of psychological contract violations on exit, loyalty and neglect . Human Relations , 52 : 895 – 922 .
  • Turnley , W. H. and Feldman , D. C. 2000 . Reexamining the effects of psychological contract violations: Unmet expectations and job dissatisfaction as mediators . Journal of Organizational Behavior , 21 ( 1 ) : 25 – 42 .
  • Williams , D. R. and Roggenbuck , J. W. Paper presented at Symposium on Outdoor Recreation Planning and Management, National Recreation and Park Association Research Symposium on Leisure Research . San Antonio, TX. Measuring place attachment: Some preliminary results ,
  • Williams , D. R. , Patterson , M. E. , Roggenbuck , J. W. and Watson , A. E. 1992 . Beyond the commodity metaphor: Examining emotional and symbolic attachment to place . Leisure Sciences , 14 : 29 – 46 .

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.